Richard F. Newcomb's Books

Originally published: New York: Holt, Rinehart and Winston, 1965.

From the author of the bestselling Abandon Ship! comes a classic work of World War II history. Richard F. Newcomb is one of the true masters of military storytelling. The Battle of Savo Island is the story of the opening engagement of the Solomon Islands campaign, a unique chapter in naval history. It was the first surface encounter for a coordinated American force in nearly half a century and a very bad start. Courage and will were never lacking, but the Imperial Japanese Navy was about to hand the U.S. Navy the bitterest defeat in its history.

Originally published in 1958, "Abandon Ship!" was the first book to describe how the survivors of the "U.S.S. Indianapolis" sinking watched their shipmates fall prey to shark attacks, dehydration and death, and the first to question why the captain, Charles McVay, was court martialed.

Designed for advanced MBA and doctoral course in Consumer Behavior and Customer Satisfaction, this is the definitive text on the meaning, causes, and consequences of customer satisfaction. It covers every psychological aspect of satisfaction formation, and the contents are applicable to all consumables--product or service. Author Richard L. Oliver traces the history of consumer satisfaction from its earliest roots, and brings together the very latest thinking on the consequences of satisfying (or not satisfying) a firm's customers. He describes today's best practices in business, and broadens the determinants of satisfaction to include needs, quality, fairness, and regret (what might have been). The chapters in atisfaction culminate in Oliver's detailed model of consumption processing and his satisfaction measurment scale. The text concludes with a section on the long-term effects of satisfaction, and why an understanding of satisfaction psychology is vitally important to top management.

Reprint of the original, first published in 1882.

Originally published: New York: Holt, Rinehart and Winston, 1965.

A comprehensive look at those formidable vessels written by Richard F. Newcomb. All classes of destroyers are represented with photographs & charts. A complete listing of more than 800 World War II destroyers, along with short biographical sketches & biographies of veterans.

This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work was reproduced from the original artifact, and remains as true to the original work as possible. Therefore, you will see the original copyright references, library stamps (as most of these works have been housed in our most important libraries around the world), and other notations in the work. This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. As a reproduction of a historical artifact, this work may contain missing or blurred pages, poor pictures, errant marks, etc. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.

Book's by Richard F. Newcomb

Iwo Jima

Iwo Jima

The Battle of Savo Island

The Battle of Savo Island

Abandon Ship!

Abandon Ship!

Satisfaction

Satisfaction

Industries of New Jersey. Cumberland, Salem, Gloucester, Atlantic, Camden and Cape May Counties

Industries of New Jersey. Cumberland, Salem, Gloucester, Atlantic, Camden and Cape May Counties

Iwo Jima

Iwo Jima

Abandon Ship!

Abandon Ship!

U.S. Destroyers of the World Wars

U.S. Destroyers of the World Wars

The Battle of Savo Island

The Battle of Savo Island

Abandon Ship!

Abandon Ship!

MEMOIRS OF THE LIFE & WRITINGS

MEMOIRS OF THE LIFE & WRITINGS

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