How does the situation we're in influence the way we behave and think? Professors Ross and Nisbett eloquently argue that the context we find ourselves in substantially affects our behavior in this timely reissue of one of social psychology's classic textbooks. With a new foreword by Malcolm Gladwell, author of The Tipping Point.
“[Nisbett] weighs in forcefully and articulately . . . [using] a thoroughly appealing style to engage . . . throughout.”—Publishers Weekly Who are smarter, Asians or Westerners? Are there genetic explanations for group differences in test scores? From the damning research of The Bell Curve to the more recent controversy surrounding geneticist James Watson’s statements, one factor has been consistently left out of the equation: culture. In the tradition of Stephen Jay Gould’s The Mismeasure of Man, world-class social psychologist Richard E. Nisbett takes on the idea of intelligence as biologically determined and impervious to culture with vast implications for the role of education as it relates to social and economic development. Intelligence and How to Get It asserts that intellect is not primarily genetic but is principally determined by societal influences.
A critical thinking approach emphasizing science and applications An award-winning author team challenges students to think critically about the concepts, controversies, and applications of social psychology using abundant tools, both in text and online. (NEW) infographics examine important topics like social class, social media effects, and research methodology. InQuizitive online assessment reinforces fundamental concepts, and PowerPoints, test questions, and (NEW) Concept Videos, will help you create the best course materials in the shortest amount of time. Please note that this version of the ebook does not include access to any media or print supplements that are sold packaged with the printed book.
Designed for advanced MBA and doctoral courses in Consumer Behavior and Customer Satisfaction, this is the definitive text on the meaning, causes, and consequences of customer satisfaction. It covers every psychological aspect of satisfaction formation, and the contents are applicable to all consumables - product or service.Author Richard L. Oliver traces the history of consumer satisfaction from its earliest roots, and brings together the very latest thinking on the consequences of satisfying (or not satisfying) a firm's customers. He describes today's best practices in business, and broadens the determinants of satisfaction to include needs, quality, fairness, and regret ('what might have been').The book culminates in Oliver's detailed model of consumption processing and his satisfaction measurement scale. The text concludes with a section on the long-term effects of satisfaction, and why an understanding of satisfaction psychology is vitally important to top management.
Scientific and philosophical concepts can change the way we solve problems by helping us to think more effectively about our behavior and our world. Surprisingly, despite their utility, many of these tools remain unknown to most of us. In Mindware, psychologist Richart E. Nisbett presents these ideas in clear and accessible detail. Nisbett has made a career of studying and teaching such powerful problem-solving concepts as the law of large numbers, statistical regression, cost-benefit analysis, sunk costs and opportunity costs, and causation and correlation, probing the best methods for teaching others how to use them effectively in their daily lives. In this book, Nisbett shows how to frame common problems in such a way that these scientific and staitistical principles can be applied to them. The result is a practical guide to the most essential tools of reasoning ever developed--tools that can easily be used to make better professional, business, and personal decisions.--From publisher description.
This book focuses on a singular cause of male violence—the perpetrator's sense of threat to one of his most valued possessions, namely, his reputation for strength and toughness. The theme of this book is that the Southern United States had—and has—a type of culture of honor.
Could World War I have been averted if Franz Ferdinand and his wife hadn't been murdered by Serbian nationalists in 1914? What if Ronald Reagan had been killed by Hinckley's bullet? Would the Cold War have ended as it did? In Forbidden Fruit, Richard Ned Lebow develops protocols for conducting robust counterfactual thought experiments and uses them to probe the causes and contingency of transformative international developments like World War I and the end of the Cold War. He uses experiments, surveys, and a short story to explore why policymakers, historians, and international relations scholars are so resistant to the contingency and indeterminism inherent in open-ended, nonlinear systems. Most controversially, Lebow argues that the difference between counterfactual and so-called factual arguments is misleading, as both can be evidence-rich and logically persuasive. A must-read for social scientists, Forbidden Fruit also examines the binary between fact and fiction and the use of counterfactuals in fictional works like Philip Roth's The Plot Against America to understand complex causation and its implications for who we are and what we think makes the social world work.
Management practices and processes frequently differ across national and regional boundaries. What may be acceptable managerial behaviour in one culture may be counterproductive or even unacceptable in another. As managers increasingly find themselves working across cultures, the need to understand these differences has become increasingly important. This book examines why these differences exist and how global managers can develop strategies and tactics to deal with them. The text draws on recent research in anthropology, psychology, and management, to explain the cultural and psychological underpinnings that shape managerial attitudes and behaviours, whilst introducing a learning model to guide in the intellectual and practical development of managers seeking enhanced global expertise. It offers user-friendly conceptual models to guide understanding and exploration of topics and summarizes and integrates the lessons learned in each chapter in applications-oriented 'Manager's Notebooks'. A companion website featuring comprehensive chapter-by-chapter PPT slides is available at www.cambridge.org/management_across_cultures.
A “landmark book” (Robert J. Sternberg, president of the American Psychological Association) by one of the world's preeminent psychologists that proves human behavior is not “hard-wired” but a function of culture. Everyone knows that while different cultures think about the world differently, they use the same equipment for doing their thinking. But what if everyone is wrong? The Geography of Thought documents Richard Nisbett's groundbreaking international research in cultural psychology and shows that people actually think about—and even see—the world differently because of differing ecologies, social structures, philosophies, and educational systems that date back to ancient Greece and China. As a result, East Asian thought is “holistic”—drawn to the perceptual field as a whole and to relations among objects and events within that field. By contrast, Westerners focus on salient objects or people, use attributes to assign them to categories, and apply rules of formal logic to understand their behavior. From feng shui to metaphysics, from comparative linguistics to economic history, a gulf separates the children of Aristotle from the descendants of Confucius. At a moment in history when the need for cross-cultural understanding and collaboration have never been more important, The Geography of Thought offers both a map to that gulf and a blueprint for a bridge that will span it.
When Richard Nisbett showed an animated underwater scene to his American students, they zeroed in on a big fish swimming among smaller fish. Japanese subjects, on the other hand, made observations about the background environment...and the different "seeings" are a clue to profound underlying cognitive differences between Westerners and East Asians. As Professor Nisbett shows in The Geography of Thought people actually think - and even see - the world differently, because of differing ecologies, social structures, philosophies, and educational systems that date back to ancient Greece and China, and that have survived into the modern world. As a result, East Asian thought is "holistic" - drawn to the perceptual field as a whole, and to relations among objects and events within that field. By comparison to Western modes of reasoning, East Asian thought relies far less on categories, or on formal logic; it is fundamentally dialectic, seeking a "middle way" between opposing thoughts. By contrast, Westerners focus on salient objects or people, use attributes to assign them to categories, and apply rules of formal logic to understand their behaviour.
This innovative work treats law as the set of rules governing how people should act in society, and it demonstrates how the legal system attempts to deter antisocial behavior. Comprised of three sections. the book explores different ways in which law decides issues of responsibility, how cases are adjudicated, and theories of distributive justice and social change. Distinguished by its problem-oriented, topical perspective, An Invitation to Law and Social Science serves as an invaluable book for course in law and society, legal process, and the sociology of law.
Analyzing one of the most dramatic of the new medical technologies--Organ Transplantation--Gift of Life covers those aspects that have general implications for public policy and sociological theory, and describes the social-psycho-logical impact of kidney transplantation itself. Gift of Life beginswith an examination of the overall, unresolved ethical issues related to kidney transplan-tation--the problem of selecting patients for a scarce therapy.., the problem of withholding treatment from patients of greater physical and psychological risk ... the issue of utilizing living related kidney donors vs. cadaver donors. The book concentrates on organ donors and their families, and studies the effect of this type of extreme altruism. It also examines the stress for the family as the members try to decide who, if anyone, will give a kidney. The work shows how individuals and families make major decisions under stress. Discussed in detail are family communication processes and emotional relationships between donor and recipient, as well as the impact of donation upon the family of the cadaver-donor. The final analysis deals with the health care delivery issues and the questions of funding created by the rapid rise of this new technology. Gift of Life, with its exposition of decision making communication, and reaction to stress, is of relevance to social science theory and policy.
Groundbreaking communication techniques to help professionals increase their impact and influence Do you want to boost your success and well-being, while finding greater fulfillment and purpose in your life and work? Do you want to increase your influence and connection with people, and enjoy a more meaningful life? You can achieve this, and so much more, through the power of Lift. In Lift Your Impact, Richard Newman shares the groundbreaking communication techniques that can help you gain the results and respect you deserve. Inside, you'll discover a toolkit of proven, thoroughly researched and tested techniques that can help you: Lift your values, to give you internal confidence, alignment, and purpose. Lift your vision to create a better future and gain motivation and fulfilment. Lift your potential to overcome limiting habits and explore your true capabilities. Lift your storytelling to engage and influence people with your words. Lift your stakeholders to help those around you create greater success Lift your message to inspire and motivate people to act on your ideas. Lift your presence to naturally captivate those around you. Lift your performance to thrive in the moments that matter Lift your momentum to elevate your work, life, and legacy. Lift Your Impact will provide you with a simple, practical approach that allows you to remove the challenges that are holding you back from success and build the future you truly desire.
In the United States, the homicide rate in the South is consistently higher than the rate in the North. In this brilliantly argued book, Richard Nisbett and Dov Cohen use this fact as a starting point for an exploration of the underlying reasons for violence.According to Nisbett and Cohen, the increased tendency of white southerners to commit certa
“[Nisbett] weighs in forcefully and articulately . . . [using] a thoroughly appealing style to engage . . . throughout.”—Publishers Weekly Who are smarter, Asians or Westerners? Are there genetic explanations for group differences in test scores? From the damning research of The Bell Curve to the more recent controversy surrounding geneticist James Watson’s statements, one factor has been consistently left out of the equation: culture. In the tradition of Stephen Jay Gould’s The Mismeasure of Man, world-class social psychologist Richard E. Nisbett takes on the idea of intelligence as biologically determined and impervious to culture with vast implications for the role of education as it relates to social and economic development. Intelligence and How to Get It asserts that intellect is not primarily genetic but is principally determined by societal influences.
Scientific and philosophical concepts can change the way we solve problems by helping us to think more effectively about our behavior and our world. Surprisingly, despite their utility, many of these tools remain unknown to most of us. In Mindware, psychologist Richart E. Nisbett presents these ideas in clear and accessible detail. Nisbett has made a career of studying and teaching such powerful problem-solving concepts as the law of large numbers, statistical regression, cost-benefit analysis, sunk costs and opportunity costs, and causation and correlation, probing the best methods for teaching others how to use them effectively in their daily lives. In this book, Nisbett shows how to frame common problems in such a way that these scientific and staitistical principles can be applied to them. The result is a practical guide to the most essential tools of reasoning ever developed--tools that can easily be used to make better professional, business, and personal decisions.--From publisher description.
This will help us customize your experience to showcase the most relevant content to your age group
Please select from below
Login
Not registered?
Sign up
Already registered?
Success – Your message will goes here
We'd love to hear from you!
Thank you for visiting our website. Would you like to provide feedback on how we could improve your experience?
This site does not use any third party cookies with one exception — it uses cookies from Google to deliver its services and to analyze traffic.Learn More.