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Improving Organizational Performance

The Cube One Framework

By: Richard E. Kopelman

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Improving Organizational Performance

The Cube One Framework

By: Richard E. Kopelman

This book presents the Cube One framework, which provides a basis for understanding, diagnosing, and improving organizational performance. It is based on the premise that successful organizations enact practices that satisfy three key constituents: the enterprise itself, customers, and employees. This book offers a uniquely empirical approach by examining enterprise-, customer-, and employee-directed practices. Validity evidence is provided by survey research, studies of financial metrics, and the analysis of cases involving well-known organizations (such as Google, Four Seasons, and Mayo Clinic). The Cube One framework is equally applicable to organizations in the for-profit, nonprofit, and government sectors. After reading this book, students and scholars, as well as organizational practitioners in the fields of organizational behavior and management, will find a practical approach to improving organizational performance.

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Page Count

275

Publisher

Routledge

Published Date

ISBN 10

1317359925

ISBN 13

9781317359920

Improving Organizational Performance

The Cube One Framework

By: Richard E. Kopelman

Write a review Read reviews Take a Quiz Solve Book Puzzle

Improving Organizational Performance

The Cube One Framework

By: Richard E. Kopelman

This book presents the Cube One framework, which provides a basis for understanding, diagnosing, and improving organizational performance. It is based on the premise that successful organizations enact practices that satisfy three key constituents: the enterprise itself, customers, and employees. This book offers a uniquely empirical approach by examining enterprise-, customer-, and employee-directed practices. Validity evidence is provided by survey research, studies of financial metrics, and the analysis of cases involving well-known organizations (such as Google, Four Seasons, and Mayo Clinic). The Cube One framework is equally applicable to organizations in the for-profit, nonprofit, and government sectors. After reading this book, students and scholars, as well as organizational practitioners in the fields of organizational behavior and management, will find a practical approach to improving organizational performance.

Average ratings

N/A

5

0%

4

0%

3

0%

2

0%

1

0%

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Age

Page Count

364

Publisher

Routledge

Published Date

ISBN 10

1317359933

ISBN 13

9781317359937