Resonant Leadership shows how leaders can recognise the cycles of stress, sacrifice, and renewal inherent in their jobs—and actively utilise the qualities of mindfulness, hope, and compassion to renew their passion and effectiveness. Practical follow-on to the international bestseller Primal Leadership: Goes beyond research and stories to offer proven strategies for how to “do” resonant leadership Successful Author Team: Boyatzis and McKee are co-authors of PL, and Daniel Goleman has written a glowing Foreword to the book which will lend considerable credibility and visibly link the book to its predecessor Addresses a Universal Leadership Challenge: The increasingly short tenure of many of today’s executives, the pressure to make the quarterly numbers, a shaky economy and other stresses in today’s global workplace underscore the urgency of this book’s message and its relevance for executives and managers in all kinds of companies
What distinguishes great leaders? Exceptional leaders capture passion. They lead for real: from the heart, smart and focused on the future, and with a commitment to being their very best. As Annie McKee and Richard Boyatzis have shown in their bestselling books Primal Leadership and Resonant Leadership, they create resonance with others. Through resonance, leaders become attuned to the needs and dreams of people they lead. They create conditions where people can excel. They sustain their effectiveness through renewal. McKee, Boyatzis, and Frances Johnston share vivid, real-life stories illuminating how people can develop emotional intelligence, build resonance, and renew themselves. Reflecting twenty years of longitudinal research and practical wisdom with executives and leaders around the world, this new book is organized around a core of experience-tested exercises. These tools help you articulate your strengths and values, craft a plan for intentional change, and create resonance with others. Practical and inspiring, Becoming a Resonant Leader is your hands-on guide to developing emotional intelligence, renewing and sustaining yourself and your relationships, and taking your leadership to a whole new level. This book is ideal for anyone seeking personal and professional development and for consultants, coaches, teachers, and faculty to use with their clients or students.
On few occasions in the history of modern management have leadership skills been in such sharp focus as they are now. The ability to direct often very large and diverse organizations; to make sense of the complex and turbulent markets and environments in which you operate; and to adapt and learn seems at an all time premium. The premise behind the fifth edition of this influential Handbook is that leadership, management and organizational development are all parts of the same process; enhancing the capacity of organizations, whatever their size, and the people within them to achieve their purpose. To this end, the editors have brought together a who's who of current writers on leadership and development and created the definitive single volume guide to the subject. The perspectives that the text provides to leadership, learning and development, embrace the formal and the informal, cultures and case examples from organizations of all kinds; and offers readers a rigorous, readable and, where appropriate, ground-breaking book. In the 14 years since the fourth edition of this classic book, very much has changed. But the need for this Handbook is as strong as ever and the Fifth Edition of Gower Handbook of Leadership and Management Development is set to become a definitive read for senior managers and those who develop them and an essential reader for the management students aspiring to become the next generation of leaders.
The Science of Change integrates over 50 years of research in many fields into a unifying theory of behavioral change, Intentional Change Theory (ICT). This multi-level, fractal theory is equally applicable to getting better at playing the guitar, achieving a department sales target, rallying a community to action over a toxic spill, or mobilizing a country to fight a pandemic. In this book, Richard E. Boyatzis examines each phase and principle of the theory and provides examples of sustained, desired change at the individual, dyadic, team, organizational, community, and country level.
How do you measure managers and leaders? How do you assess their development needs? Leadership and Management Development covers these and other key topics that form the requirements for the CIPD Level 7 Advanced module of the same name. Retitled and revised to focus on leadership as well as management, the book includes multiple perspectives from those who have either experienced or provided leadership and management development alongside analysis and critique to help paint a full picture of the subject. Students will learn to analyse the concepts of leadership and management, identify leadership and management development needs and formulate and implement strategies and interventions. This fully updated 5th edition of Leadership and Management Development features increased coverage of diversity, ecology, ethics and SMEs. At least two case studies per chapter support academic and critical context, and the book takes a more international perspective by considering global leaders and presenting international examples. It is ideal for students studying leadership and management development as part of a CIPD qualification or as part of a general business or HR degree. Online supporting resources include an instructor's manual and lecture slides.
The Mindful Librarian: Connecting the Practice of Mindfulness to Librarianship explores mindfulness, approaching it in such a way as to relate specifically to the many roles or challenges librarians face. Coinciding with the increased need to juggle a variety of tasks, technologies, ebooks, and databases, the new Association of College & Research Libraries Framework for Information Literacy, and the challenges faced by solo librarians in school libraries which have suffered cutbacks in help in recent years, the time is exactly right for this publication. The authors hope to be helpful in some small way towards improving the joy and quality of life that librarians and library science students experience in their personal lives and jobs. The loftier goal would be to create a new lens from which to view librarianship, having a transformative impact on readers, and opening a new dialog within the profession. The topic of mindfulness is not new; it has been connected to various religious traditions in a wide variety of ways for centuries, most notably Buddhism. In the latter part of the 20th century, however, a secular version was popularized largely by the work of Jon Kabat-Zinn and his work on MBSR (Mindfulness Based Stress Reduction) at the University of Massachusetts's Medical School. The medical benefits and the overall quality of life improvements from its adoption have exploded in recent years, in particular, the last two decades which have seen mindfulness traditions incorporated into education to a greater degree and with very positive results. - Presents the only current LIS book that covers this topic in a way that applies directly to librarians - Provides a topic that will be appealing to librarians, as it speaks to the pressures of budget cuts and consumer culture being felt across the academy - Seeks to improve the joy and quality of life that librarians and library science students experience in their personal lives and jobs
The Kingdom Life provides an integrated approach to spiritual formation. This rich compilation from an extraordinary team of thinkers offers sound theology and key practices to strengthen you and those you disciple in light of Christ's lordship and life in the kingdom. -- back.
This is the book that established “emotional intelligence” in the business lexicon—and made it a necessary skill for leaders. Managers and professionals across the globe have embraced Primal Leadership, affirming the importance of emotionally intelligent leadership. Its influence has also reached well beyond the business world: the book and its ideas are now used routinely in universities, business and medical schools, and professional training programs, and by a growing legion of professional coaches. This refreshed edition, with a new preface by the authors, vividly illustrates the power—and the necessity—of leadership that is self-aware, empathic, motivating, and collaborative in a world that is ever more economically volatile and technologically complex. It is even timelier now than when it was originally published. From bestselling authors Daniel Goleman, Richard Boyatzis, and Annie McKee, this groundbreaking book remains a must-read for anyone who leads or aspires to lead. Also available in ebook format wherever ebooks are sold.
Concepts and Theories of Human Development is the most comprehensive and in-depth overview of the foundational theoretical contributions to understanding human development and the influence of these contributions for contemporary research and application in developmental science. Since its initial publication in 1976, it has been an essential resource for students and professionals alike, and has become the go-to book for graduate students studying for their comprehensive exam on human development. In this new Fourth Edition, Richard M. Lerner concentrates his focus on advanced students and scholars already familiar with the basic elements of major psychological theories. The book discusses the assumptions involved in such topics as stage theories, the nature-nurture issue, the issue of continuity-discontinuity, and the important role of philosophical ideas about theories – in particular, metatheories – in understanding the links between theory and research. It particularly focuses on relational developmental systems (RDS) metatheory, exploring its roots in the 1930s, following its development into the present day, and contrasting it with the fundamentally flawed genetic reductionist models that continue to be circulated by scientists, the media, and the general public. It discusses implications of theory for research methods and for applications aimed at the promotion of health, positive development, and social justice among diverse people across the life span.
Edited by leadership experts, this comprehensive reader organizes the top voices in the field to examine teacher leadership in insightful and surprising ways.
How Audiences Decide: A Cognitive Approach to Business Communication is a comprehensive introduction to persuasive communication in the context of business. It summarizes relevant theories and findings from the fields of cognitive science, social cognition, leadership, team cognition, psycholinguistics, and behavioral economics. By illuminating the thought processes of many different audiences, from consumers to Wall Street analysts to CEOs, it helps communicators better understand why audiences make the decisions they make and how to influence them. The book covers a broad range of communication techniques—including those concerning persuasive speaking and writing, interviews and group meetings, content and style, typography and nonverbal behaviors, charts and images, rational arguments and emotional appeals—and examines the empirical evidence supporting each of them.
School Leader Internship, 4th Edition challenges school leader interns to build competencies in 52 leadership skill areas. This unique resource provides step-by-step guidance for interns, their supervisors, and their faculty on how to initiate an internship and evaluate interns' work. In this updated fourth edition, the content is organized around the latest National Policy Board for Educational Administration (NPBEA) Professional Standards for Educational Leaders (2015) and includes intern activities to develop skills in cross-content literacy, distributive leadership, equity in practice, professional learning communities, remediation strategies, school improvement planning, and special populations. This is a critical resource for leadership preparation programs nationwide and the thousands of school districts that support leadership candidates. Special Features include: Beyond the Standards provide further independent practice, reflection, and development for students in the areas of action research, ethical and critical reasoning, dispositions and interpersonal skills, new technologies, school partnerships, and social justice. Self, Peer, and Superior Assessments help students to plan according to individual need, experience, and goals. Internship Plans allow students to assess, analyze, and prepare draft internship plans. Interview Suggestions help students develop a network and gain insight into administrative and curricular responsibility. Professional Development Activities encourage students to analyze and evaluate their experiences and plan for the future. Projects allow students to synthesize their skills.
Richard Hill and Ernest L. Rossi's The Practitioner's Guide to Mirroring Hands: A Client-Responsive Therapy that Facilitates Natural Problem-Solving and Mind Body Healing describes in detail how Mirroring Hands is conducted, and explores the framework of knowledge and understanding that surrounds and supports its therapeutic process. Foreword by Jeffrey K. Zeig, Ph.D. In this instructive and illuminating manual, Hill and Rossi show you how Mirroring Hands enables clients to unlock their problem-solving and mind body healing capacities to arrive at a resolution in a way that many other therapies might not. The authors offer expert guidance as to its client-responsive applications and differentiate seven variations of the technique in order to give the practitioner confidence and comfort in their ability to work within and around the possibilities presented while in session. Furthermore, Hill and Rossi punctuate their description of how Mirroring Hands is conducted with a range of illustrative casebook examples and stage-by-stage snapshots of the therapy in action: providing scripted language prompts and images of a client's hand movement that demonstrate the processes behind the technique as it takes the client from disruption into the therapeutic; and from there to integration, resolution, and a state of well-being. This book begins by tracing the emergence of the Mirroring Hands approach from its origins in Rossi's studies and experiences with Milton H. Erickson and by presenting a transcription of an insightful discussion between Rossi and Hill as they challenge some of the established ways in which we approach psychotherapy, health, and well-being. Building upon this exchange of ideas, the authors define and demystify the nature of complex, non-linear systems and skillfully unpack the three key elements of induction to therapeutic consciousness focused attention, curiosity, and nascent confidence in a section dedicated to preparing the client for therapy. Hill and Rossi supply guidance for the therapist through explanation of therapeutic dialogue's non-directive language principles, and through exploration of the four-stage cycle that facilitates the client's capacity to access their natural problem-solving and mind body healing. The advocate Mirroring Hands as not only a therapeutic technique, but also for all practitioners engaged in solution-focused therapy. Through its enquiry into the vital elements of client-cue observation, symptom-scaling, and rapport-building inherent in the therapist/client relationship, this book shares great wisdom and insight that will help the practitioner become more attuned to their clients' inner worlds and communication patterns. Hill and Rossi draw on a wealth of up-to-date neuroscientific research and academic theory to help bridge the gap between therapy's intended outcomes and its measured neurological effects, and, towards the book's close, also open the door to the study of quantum field theory to inspire the reader's curiosity in this fascinating topic. An ideal progression for those engaged in mindfulness and meditation, this book is the first book on the subject specially written for all mental health practitioners and is suitable for students of counseling, psychotherapy, psychology, and hypnotherapy, as well as anyone in professional practice.
Managing employees' performance is central to the role of every manager. Yet few organisations or managers are satisfied with their performance management systems - and few employees look forward to their performance reviews. This discontent has two main causes: first, employees' performance is often managed in isolation from the plans and targets of the work group or business unit; and second, the organisation is using inappropriate systems and methods of performance management. Performance Planning and Review describes how systematic performance management - planning, monitoring, reviewing, rewarding and developing what individual employees and work teams do - is the key to organisational success in today's complex and competitive world. Using practical examples, the author outlines the options available to organisations and managers, and discusses how to work out what is best for your organisation. Performance Planning and Review has been popular with managers, human resources specialists, students and others since its original publication. This new edition has been substantially revised to capture the latest research and good practice. It includes extensive coverage of new techniques like 360-degree feedback, and to open up new areas such as performance planning and review for teams.
Consultation interventions are an increasingly popular alternative to clinical practice, allowing the practitioner to interact with and affect many different individuals and organizations. This type of work challenges mental health professionals, drawing on all the skills and resources they may possess, yet also offers some of the greatest rewards and opportunities for service. Filled with numerous case examples and checklists, Consultation Skills for Mental Health Professionals contains a wealth of information on this important area of practice. It provides a comprehensive source for working with a diverse clientele in a variety of settings, discussing both traditional mental health consultation models and the fast-growing field of organizational consulting. The guide is divided into four parts: Individual-Level Consulting Issues takes up individual career assessment and counseling, along with how organizational contexts affect individual jobs; leadership, management, and supervision; executive assessment, selection, interviewing, and development; and executive coaching. Consulting to Small Systems discusses working with teams and groups; planning and conducting training and teambuilding; diversity in the workplace and in consultation. Consulting to Large Systems covers how to work with large organizations, including organizational structure, terms, culture, and concepts, as well as processes such as change and resistance; how to assess organizations, and the characteristics of healthy and dysfunctional workplaces; and issues involved in organizational intervention. Special Consulting Topics include issues such as the practical aspects of running a consulting practice; the skills required for successful clinical consultation; consultation services for special populations; and crisis consultation, including critical incident stress management, psychological first aid, disaster recovery, media communication, and school crisis response.
Sorting out the scientific facts from the unsupported hype about emotional intelligence. Emotional intelligence (or EI)—the ability to perceive, regulate, and communicate emotions, to understand emotions in ourselves and others—has been the subject of best-selling books, magazine cover stories, and countless media mentions. It has been touted as a solution for problems ranging from relationship issues to the inadequacies of local schools. But the media hype has far outpaced the scientific research on emotional intelligence. In What We Know about Emotional Intelligence, three experts who are actively involved in research into EI offer a state-of-the-art account of EI in theory and practice. They tell us what we know about EI based not on anecdote or wishful thinking but on science. What We Know about Emotional Intelligence looks at current knowledge about EI with the goal of translating it into practical recommendations in work, school, social, and psychological contexts.
Human capital - the performance and the potential of people in an organisation - has become an increasingly urgent issue for business leaders. Dramatic demographic shifts, the globalisation of organisations, increasing business complexity, and generational differences are causing many organisations to place a more deliberate focus on human capital as a key element in strategic planning and execution. This book helps business leaders determine how to address human capital as part of their business strategy, to drive value and realise the potential of the organisation. Topics are presented clearly, allowing readers to quickly grasp and apply key concepts and ideas. The authors share both their academic research and practical experience from around the world, providing first-hand case studies and examples to help bring theoretical topics to life. With a strong practitioner focus, this book will provide business leaders and HR professionals with new insights into how to improve business performance through a unique, strategic approach to human capital.
What motivates someone to become a social entrepreneur? What are the competencies needed to be effective social advocates and agents for change? This book answers these questions in an accessible and practical way, providing comprehensive guidelines, numerous examples, and sources of information and training for anyone who wants to start a community-based social advocacy and change initiative or for employees who want to start a corporate social responsibility initiative. Features include the following: examples of individuals and organizations who have learned from successes and failures in social entrepreneurship self-assessments to help readers evaluate their own talents and proclivity to be social entrepreneurs steps and strategies, competency-building activities, and assessments to evaluate and facilitate initiatives resources available from foundations, government agencies, and other sources for the budding social entrepreneur
This book brings together key aspects of contemporary organisations with regard to the socio-economic foundations of sustainable business. We are now in the middle of the Fourth Industrial Revolution; an unprecedented development in technology and society, driven by social, political and economic demands. The Fourth Industrial Revolution is affecting business, but also has social consequences, as can be seen in the present and evolving patterns of economic activity. In turn, these consequences influence and create crucial and central issues regarding value, sustainability, security and assurance – aspects required and demanded by all areas of society. Based on work assessing the US and UK business sectors, including research conducted at the UCL in conjunction with such diverse organisations as the Bank of England, Google, Facebook and the Antwerp Diamond Exchange, this book addresses the key issues and challenges involved in integrating real and virtual environments. In addition, it uses case studies to illustrate the academic theory, blending industry and scholarly literature. Written by an expert in his field, this book delivers a realistic, practical and academically sound foundation for business, management and organisation studies, while also providing an interdisciplinary view on a transforming society, incorporating technology, IT, economics and sociology.
Meant to both inspire and inform pastoral leaders, So Much Better examines the impact of peer group participation on pastoral leaders, their families, and ministries. This book goes beyond numbers and data by breathing life into the statistical bones. At this book's heart are seven peer group models including stories and examples from participants, families, and church members. Also featured is information about peer group recruitment, leadership, content, and structure, and practical advice about the cost, sustainability, and evaluation of peer groups. So Much Better can change the way you think about and perform your ministry and lead you to a life that is-- well, so much better. Authors: Penny Long Marler James Bowers Larry Dill Brenda K. Harewood Richard Hester Sheila Kirton-Robbins Marianne LaBarre Janet Maykus D. Bruce Roberts Lis Van Harten Kelli Walker-Jones From The Columbia Partnership (TCP) Leadership Series
Now in its Fourth Edition, this much loved text offers theoretical and philosophical depth without sacrificing what you need to know in practical terms. With an impressive suite of in-text features and online materials, as well as the authors’ ability to tackle complex issues in a clear and accessible way, Management Research makes the whole scope of management research methods approachable. Inside you will find painless coverage of the entire research process as well as a critical, thoughtful treatment of important issues like ethics and politics, making this an invaluable companion to any student or researcher who needs to know about business and management research methods.
A brand new collection of powerful insights into business team-building… 4 pioneering books, now in a convenient e-format, at a great price! 4 remarkable eBooks help you create and inspire great teams to unprecedented levels of performance Your success is crucially dependent on your ability to create, lead, and inspire teams to achieve extraordinary results. The comprehensive resources in this 4 eBook package will help you do precisely that. In Lead with LUV: A Different Way to Create Real Success, the legendary Ken Blanchard ("The One Minute Manager") and former Southwest Airlines CEO Colleen Barrett help you achieve breakthrough performance by leading with love. They explain what "love" really means in the organizational context, why leading with love is not "soft" management, how to handle inappropriate behavior, how to make "servant leadership" work, and how to sustain leadership with love. Next, in 17 Rules Successful Companies Use to Attract and Keep Top Talent: Why Engaged Employees Are Your Greatest Sustainable Advantage, David Russo top workforce optimization consultant David Russo identifies exactly what great organizations do differently when it comes to managing people. Russo distills these differences into actionable rules covering everything from resourcing and compensation to leadership development, risk-taking to change management. You'll learn how to build genuine esprit de corps in any environment, ensuring that your employees' efforts, minds, and hearts stay focused on your mission, and stay committed to results and competitive advantage. In Managing People and Performance: Fast Track to Success, David Ross reveals how to get the best possible performance out of every member of your team, whatever their personality or skill set. Using Ross's breakthrough tools, techniques, checklists, and guidance, you'll master indispensable skills for creating, developing, and managing high performance teams--and, at the same time, accelerating your own career development. Finally, in How to Get What You Want...Without Having to Ask, international best-selling author Richard Templar brings his inimitable blend of originality, imagination, wisdom, and straight talk to the challenges of negotiation, persuasion, and influence. The world-renowned author of best-sellers like The Rules of Life, Templar offers up 100 clever, simple, pain-free ways to get people throughout your organization to happily say "yes" to you, and smooth your team's path to success! From world-renowned leaders and performance experts Ken Blanchard, Colleen Barrett, David Russo, David Ross, and Richard Templar
In today's connected global marketplace, success and failure is bound up with the management of your inter-organisational partnerships. Competition is no longer between individual organisations but between alliances of companies and networks of supply chains. Richard Gibbs and Andrew Humphries provide a practical guide to the management process and skill sets needed for co-ordinating the business activities that are essential to creating a competitive advantage. Their eight partnership types developed from earlier research help readers adapt their relationship strategies to the different opportunities that present themselves and focus their greatest time and resources on the collaborations that offer the greatest value. The text includes an explanation of the context for collaboration, the principles and drivers for success, as well as techniques for appraisal and management. This is an excellent overview of the tools, techniques and philosophies behind an enterprise’s successful management of its strategically important relationships. Enterprise Relationship Management will help ensure your organisation has the requisite ability to form, manage, retire and exit partnerships in a fluid and agile way. Whether you are in sales or marketing or finance and operations, this book will show you how to get the most from your partnerships.
If you are a manager or a training and development professional, you need concrete suggestions for guiding your organization through rapidly changing conditions and difficult challenges. Flexible Leadership offers a comprehensive theory that integrates findings from different disciplines and more than a half century of research and explains how leaders can effectively enhance the bottom-line performance of their organizations. The authors provide illustrative examples of effective and ineffective leadership, including some from their own consulting experiences over the past 30 years in private and public sector organizations. The book includes information about Leadership and management behaviors that can be used to enhance organizational performance. Improvement programs, management systems, and structural forms that can be used to enhance organizational performance. Integrating direct and indirect forms of leadership. Balancing tradeoffs and competing demands related to performance. Adapting leadership to changing situations. Integrating leadership processes at different levels of an organization. Competencies relevant for effective leadership.
Paradox is present when the opposite of what one expects to be true, is true. The capacity to see paradox is the prerequisite to becoming wise. It is expressed when the weak become strong, those who lose their life find it, and the disheartened find the Lord who uses those "things that are not-to nullify the things that are (1 Corinthians 1:28 NIV)." This work demonstrates paradox in health, medicine, business, organizational leadership, cultural myths related to the family, the symptomatic solutions common in political and social structures, and in the spirituality expressed by people of faith. As the former director of an adolescent rehabilitation facility, the author has a keen awareness of the devastation caused by the failures of this generation. Clear and concise recommendations demonstrate the small changes that create enormous differences. We will discover that wisdom begins when we 'fear the Lord' and have 'knowledge of the Holy One.' The wise see paradox, but not because they look for it. Their openness of thought leads to a perception that life is an interaction of complex systems and ideas that truly transcend us all. Those with the God-given capacity to integrate knowledge, emotion, and faith will, in the end, find wisdom. Rick Myatt is a licensed psychotherapist with an extensive history. From building an orphanage in a war-torn country to becoming the director of an adolescent psychiatric rehabilitation facility, his experience includes crisis intervention, treating sexual addictions, and caring for children victimized by the murder of parents and child prostitution. With Masters Degrees in Marriage and Family Therapy and in Theology, he has also completed all Ph. D. coursework in Family Sociology. He currently specializes in organizing his community to detect and prevent workplace violence.
Construction is one of the most challenging industrial environments for effective people management. It is characterised by geographically dispersed projects, production-oriented management styles, long working hours, high levels of staff turnover and employment practices grounded in the traditional ‘personnel’ paradigm. The employee resourcing function – recruitment, selection and deployment – is largely reactive and intuitive, and fails to draw on the longer-term benefits of strategic human resource management (SHRM). This book explores the challenges inherent in employee resourcing in-depth. It provides insights into the strategic considerations and operational approaches adopted by large construction organisations in deploying their human resources. It presents an improved framework for informed SHRM-style decision-making derived from an extensive study conducted within eight major construction organisations. This book provides a valuable resource for both students and practitioners interested in evaluating and improving current organisational practice.
This updated and expanded edition of Persuasive Communication offers a comprehensive introduction to persuasion and real-world decision making. Drawing on empirical research from social psychology, neuroscience, business communication research, cognitive science, and behavioral economics, Young reveals the thought processes of many different audiences—from investors to CEOs—to help students better understand why audiences make the decisions they make and how to influence them. The book covers a broad range of communication techniques, richly illustrated with compelling examples, including resumes, speeches, and slide presentations, to help students recognize persuasive methods that do, and do not, work. A detailed analysis of the emotions and biases that go into decision making arms students with perceptive insights into human behavior and helps them apply this understanding with various decision-making aids. Students will learn how to impact potential employers, clients, and other audiences essential to their success. This book will prove fascinating to many, and especially useful for students of persuasion, rhetoric, and business communication.
Urban Planning’s Philosophical Entanglements explores the long-held idea that urban planning is the link in moving from knowledge to action. Observing that the knowledge domain of the planning profession is constantly expanding, the approach is a deep philosophical analysis of what is the quality and character of understanding that urban planners need for expert engagement in urban planning episodes. This book philosophically analyses the problems in understanding the nature of action — both individual and social action. Included in the analysis are the philosophical concerns regarding space/place and the institution of private property. The final chapter extensively explores the linkage between knowledge and action. This emerges as the process of design in seeking better urban communities — design processes that go beyond buildings, tools, or fashions but are focused on bettering human urban relationships. Urban Planning’s Philosophical Entanglements provides rich analysis and understanding of the theory and history of planning and what it means for planning practitioners on the ground.
Designed to serve as a basic text for introductory courses in public administration, this pioneering work provides students with a clear-eyed understanding of the vital management functions covered in most standard textbooks with two important differences. First, it is written to address the needs of both the experienced practitioner and the entry-level public servant. Case examples bridge the content-rich environment of practitioners with the principles of public administration sought by pre-service students. Second, the discussion of management practices is grounded in the political and ethical tensions inherent in the American constitutional form of governance. This innovative approach reflects the authors' belief that public administration operates as an integral part of the country's political traditions, and thereby helps define the political culture. Key themes in this third edition include: • an emphasis on the ways in which public administration and their agents play a critical role in ensuring legal and political accountability of the political system; • an exploration of local public administration as the backstop of American democracy, requiring a close working partnership between part-time elected officials and career administrators; • careful examination of the ways in which the American political economy requires administrators who are skilled at co-producing the common good with voluntary associations, businesses, nonprofit organizations and other governmental entities; • an understanding that public administration plays a critical role with its prudential judgments in balancing the competing values necessary to secure a regime of ordered liberty. Every chapter has been thoroughly updated, with particular attention paid to chapters on budgeting and revenue, e-government and the digital divide, shared power and the rise of "wicked problems," and the future of public administration in the United States amidst deep polarization. Foundations of Public Service, 3rd Edition provides a framework for understanding American political traditions and how they inform public administration as a political practice. It is required reading for all introductory Public Administration courses with an emphasis on practice and real-world applications.
Therapeutic Feedback with the MMPI-2 provides the clinician with empirically-based, practical information about how to convey the abundance of information in the MMPI-2 profile in a way that is collaborative, empathic, hopeful, and facilitates a therapeutic alliance. Readers will find this book to be as useful and applicable as the MMPI-2 itself, which is used in psychiatric hospitals; correctional settings; in evaluations for job selection, general medicine, forensic and child custody cases; and even in screenings for television, game, and reality shows. The authors expand upon this already robust test by demonstrating how therapeutic assessment and feedback can be improved upon by considering three contributions from positive psychology: that behavior can be viewed as potentially adaptive; traditional pathological and maladaptive behaviors can be reframed as understandable responses to stressors that therapeutic feedback is empathic, nonjudgmental, and mostly jargon free; humans respond to overwhelming stress in understandable ways that the therapist can give coherence and meaning to lastly, that therapeutic feedback stresses self-esteem and resilience building through self-awareness as a goal. Discussion centers around ten scales and 27 common code types. Each section addresses the complaints, thoughts, emotions, traits and behaviors associated with the profile; therapists’ notes; lifestyle and family background; modifying scales; therapy and therapeutic pitfalls; feedback statements; and treatment and self-help suggestions. The larger page size reflects the size of the MMPI-2 interpretive reports and makes it easy for clinicians to copy pages of the book to share with their clients. Therapeutic Feedback with the MMPI-2 is the most detailed volume available on MMPI-2 feedback and is a valuable addition to the bookshelf of any clinician who uses this test.
Tried and trusted by thousands of HRM students and professionals in three previous editions, this is the most comprehensive introduction to performance appraisal currently available. In this fully revised and updated work, Clive Fletcher explores the key elements of the appraisal process, and through best practice examples explains how such processes can motivate and develop staff, fostering commitment and positivity, and ultimately improving an organization’s performance. Drawing on the wider critical literature on performance management and organizational psychology, and based firmly on evidence-based analysis and organizational experience, the book stresses the vital role of performance appraisal in the identification, development and retention of talent. Discussion topics include: aims and outcomes of the appraisal process designing appraisal schemes appraisal as an ingredient of performance management Multi-level, multi-source ‘360 degree’ feedback training, implementation and monitoring the international and cultural adaptation of appraisal systems. Exploring both public and private sector contexts, this is essential reading for all students of human resource management and for any manager or HRM professional looking to develop more effective performance appraisal systems.
School principals are increasingly working in an environment of work intensification, high stakes testing, accountability pressures and increased managerialism. Rather than searching for the latest leadership fad or best practice model, this book suggests that in order to better understand these pressures, the work of educational leadership requires more sophisticated theorisation of these practices. In so doing, the book draws upon the work of Michel Foucault to provoke new thought into how the principalship is lived and ‘disciplined’ in ways that produce both contradictions and tensions for school principals. Amidst claims of a shortage of applicants for principal positions in a number of Western countries, what is required are more sophisticated and nuanced tools with which to understand the pressures and constraints that face principals in their work on a daily basis. This book provides a powerful example of theory working through practice to move beyond traditional approaches to school leadership. Key features of the book: provides a well theorised analysis of leadership practices acknowledges the messy reality of life for school principals provides key insights to the ‘real’ work that principals undertake every day examines the production of principals’ subjectivities in education, foregrounding issues of gender and race includes the principals’ voices through rich interview data. The book will be of significant interest to principals and those working and researching in educational leadership, including researchers in the field and academics who teach into educational leadership and administration courses. The book will also be of great interest to those working with the ideas of Foucault in education.
This book examines intercultural business communication issues and practices from a global and interdisciplinary perspective with an Asian focus, which is essential to any contemporary study on business communication. It broadens reader’s understanding of language, culture, and international business and equips them with intercultural business communication tools. The authors incorporate frameworks from business, management, and communication disciplines. The book comprises three parts. The first six chapters focus on developing theoretical frameworks and application for language, culture, and international business streams. Chapters 7 and 8 address the link-pin communication theories and practices. Link pin is the bilingual communicator standing between primary communicators and relaying messages back and forth in an interactive communication process. Chapter 9 discusses (intercultural) business communication in the digital age. The book concludes by revisiting and integrating universal theories to move toward global situational theories meeting this ever-changing intercultural environment. Approaching business communication from the individual, organizational, and industry levels, the book’s integrated conceptual framework allows readers to progress to more advanced business communication concepts in a staged way. Readers will gain an appreciation of the underlying theories of business communication and practical guidelines to apply the frameworks to meet their own commercial needs. This book is an essential guide for practitioners and researchers in today’s global business environment. It also benefits students with majors in intercultural business communication and international business.
This book offers a comprehensive introduction to the areas of leadership, management and supervision for line managers, supervisors and senior practitioners Taking a problem-solving approach, the book explores different aspects of leadership and management including personal effectiveness, managing and leading supervision, managing training and development, managing resources and leading and developing a team. A precise review of each project area is linked to a set of audit tools that a manager can mobilise in order to review team and personal effectiveness and develop practice.
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