Richard Abley's Books

Relationship Management in Banking

Principles and Practice

By: Steve Goulding,Richard Abley

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Relationship Management in Banking

Principles and Practice

By: Steve Goulding,Richard Abley

Endorsed by the Chartered Banker Institute as core reading for the Personal & Private Banking and Commercial Lending modules, Relationship Management in Banking supports and develops the need to be able to manage key customer relationships. The text considers the nature of commercial relationships and help the reader synthesise complex factors in order to develop a robust relationship management methodology. It will draw from bona fide case studies and examples that can demonstrate key relationship management concepts as well as bring learning to life and share examples of customers, good and bad, from a range of different sectors. Through case studies and providing online updates to regulations, Relationship Management in Banking considers how to critically analyze approaches to relationship management used for a variety of banking customer types and examine the impact of legislation, regulation, governance and technology on banking relationship management and customer acquisition and retention. Online supporting resources include a glossary and updates to regulation.

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Page Count

401

Publisher

Kogan Page Publishers

Published Date

ISBN 10

0749482842

ISBN 13

9780749482848

TCP/IP Illustrated

By: Kevin R. Fall,W. Richard Stevens

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TCP/IP Illustrated

By: Kevin R. Fall,W. Richard Stevens

TCP/IP Illustrated, Volume 1, Second Edition, is a detailed and visual guide to today?s TCP/IP protocol suite. Fully updated for the newest innovations, it demonstrates each protocol in action through realistic examples from modern Linux, Windows, and Mac OS environments. There?s no better way to discover why TCP/IP works as it does, how it reacts to common conditions, and how to apply it in your own applications and networks. Building on the late W. Richard Stevens? classic first edition, author Kevin R. Fall adds his cutting-edge experience as a leader in TCP/IP protocol research, updating the book to fully reflect the latest protocols and best practices. He first introduces TCP/IP?s core goals and architectural concepts, showing how they can robustly connect diverse networks and support multiple services running concurrently.

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1060

Publisher

Addison-Wesley Professional

Published Date

ISBN 10

0321336313

ISBN 13

9780321336316

Research and Reform

W.P. Thompson at the University of Saskatchewan

By: Richard A. Rempel

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Research and Reform

W.P. Thompson at the University of Saskatchewan

By: Richard A. Rempel

The first biologist to establish the study of genetics in a Canadian university, W.P. Thompson was a passionate advocate of science education whose impact extended far beyond his home province of Saskatchewan. In Research and Reform, Richard Rempel brings to light the life, times, and legacy of a brilliant and influential geneticist. Born and raised in rural Ontario, Thompson's thirst for knowledge took him from a largely self-educated youth to undergraduate and graduate studies at the University of Toronto and Harvard, respectively, culminating in a successful career in the field of cytogenetics. The discoveries Thompson made working with wheat chromosomes spread across the country and brought him considerable renown within the scientific community. Research and Reform documents Thompson's revolutionary attempts to create a wheat hybrid resistant to fungal leaf rust - efforts supported by the Winnipeg Rust Laboratory, the National Research Council, and the Federal Department of Agriculture. Rempel also documents the sweeping curriculum reforms Thompson introduced to the University of Saskatchewan, first as dean of arts and sciences and later as president. Thompson's presidency demonstrated for the first time the depth of the constructive and cordial relationship that existed between Tommy Douglas's Cooperative Commonwealth Federation government and the university. Shedding light on Thompson's later years, Rempel describes how he became a key figure in the planning and establishment of Saskatchewan's 1962 Medicare legislation. An invaluable addition to the history of science and medicine in Canada, Research and Reform restores a Canadian scientist and educator to his rightful place in history.

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337

Publisher

McGill-Queen's Press - MQUP

Published Date

ISBN 10

0773588906

ISBN 13

9780773588905

An Annotated Bibliography of Inuit Art

By: Richard C. Crandall,Susan M. Crandall

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An Annotated Bibliography of Inuit Art

By: Richard C. Crandall,Susan M. Crandall

Archaeological digs have turned up sculptures in Inuit lands that are thousands of years old, but "Inuit art" as it is known today only dates back to the beginning of the 1900s. Early art was traditionally produced from soft materials such as whalebone, and tools and objects were also fashioned out of stone, bone, and ivory because these materials were readily available. The Inuit people are known not just for their sculpture but for their graphic art as well, the most prominent forms being lithographs and stonecuts. This work affords easy access to information to those interested in any type of Inuit art. There are annotated entries on over 3,761 articles, books, catalogues, government documents, and other publications.

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Page Count

465

Publisher

McFarland

Published Date

ISBN 10

1476607435

ISBN 13

9781476607436

The Unquiet Englishman: A Life of Graham Greene

By: Richard Greene

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The Unquiet Englishman: A Life of Graham Greene

By: Richard Greene

A Finalist for the 2022 Edgar Award A Washington Post Best Nonfiction Book of the Year A vivid, deeply researched account of the tumultuous life of one of the twentieth century’s greatest novelists, the author of The End of the Affair. One of the most celebrated British writers of his generation, Graham Greene’s own story was as strange and compelling as those he told of Pinkie the Mobster, Harry Lime, or the Whisky Priest. A journalist and MI6 officer, Greene sought out the inner narratives of war and politics across the world; he witnessed the Second World War, the Vietnam War, the Mau Mau Rebellion, the rise of Fidel Castro, and the guerrilla wars of Central America. His classic novels, including The Heart of the Matter and The Quiet American, are only pieces of a career that reads like a primer on the twentieth century itself. The Unquiet Englishman braids the narratives of Greene’s extraordinary life. It portrays a man who was traumatized as an adolescent and later suffered a mental illness that brought him to the point of suicide on several occasions; it tells the story of a restless traveler and unfailing advocate for human rights exploring troubled places around the world, a man who struggled to believe in God and yet found himself described as a great Catholic writer; it reveals a private life in which love almost always ended in ruin, alongside a larger story of politicians, battlefields, and spies. Above all, The Unquiet Englishman shows us a brilliant novelist mastering his craft. A work of wit, insight, and compassion, this new biography of Graham Greene, the first undertaken in a generation, responds to the many thousands of pages of letters that have recently come to light and to new memoirs by those who knew him best. It deals sensitively with questions of private life, sex, and mental illness, and sheds new light on one of the foremost modern writers.

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Page Count

624

Publisher

W. W. Norton & Company

Published Date

ISBN 10

039365107X

ISBN 13

9780393651072

The European Mosaic

By: David Gowland,Richard Dunphy,Charlotte Lythe

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The European Mosaic

By: David Gowland,Richard Dunphy,Charlotte Lythe

The European Mosaic is an up-to-date introduction to all aspects of the politics, economics, culture and recent history of the European Union in particular and Europe in general. The European Mosaic effectively familiarizes students with EU issues that are currently in the news and likely to remain so for the foreseeable future. It is a clear and accessible introduction to the European polity. Its strongly interdisciplinary focus provides a multidimensional understanding of contemporary Europe, of the process of European integration, and of the dynamics of the European Union. Suitable for undergrduate courses in European politics.

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Page Count

621

Publisher

Routledge

Published Date

ISBN 10

1317873262

ISBN 13

9781317873266

Between the Queen and the Cabby

Olympe de Gouges's Rights of Woman

By: John Richard Cole

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Between the Queen and the Cabby

Olympe de Gouges's Rights of Woman

By: John Richard Cole

In Between the Queen and the Cabby, John Cole provides the first full translation of de Gouges's Rights of Woman and the first systematic commentary on its declaration, its attempt to envision a non-marital partnership agreement, and its support for persons of colour. Cole compares and contrasts de Gouges's two texts, explaining how the original text was both her model and her foil. By adding a proposed marriage contract to her pamphlet, she sought to turn the ideas of the French Revolution into a concrete way of life for women. Further examination of her work as a playwright suggests that she supported equality not only for women but for slaves as well. Cole highlights the historical context of de Gouges's writing, going beyond the inherent sexism and misogyny of the time in exploring why her work did not receive the reaction or achieve the influential status she had hoped for. Read in isolation in the gender-conscious twenty-first century, de Gouges's Rights of Woman may seem ordinary. However, none of her contemporaries, neither the Marquis de Condorcet nor Mary Wollstonecraft, published more widely on current affairs, so boldly attempted to extend democratic principles to women, or so clearly related the public and private spheres. Read in light of her eventual condemnation by the Revolutionary Tribunal, her words become tragically foresighted: "Woman has the right to mount the Scaffold; she must also have that of mounting the Rostrum.

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Page Count

327

Publisher

McGill-Queen's Press - MQUP

Published Date

ISBN 10

0773538860

ISBN 13

9780773538863

Ethnography and Development

The Work of Richard F. Salisbury

By: Richard Frank Salisbury,Harvey A. Feit

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Ethnography and Development

The Work of Richard F. Salisbury

By: Richard Frank Salisbury,Harvey A. Feit

This volume commemorates and explores the life and work of anthropologist Richard F. Salisbury (1926-1989) who had immense influence in the areas of economic anthropology, development, ethnographic practice (New Guinea, northern Canada) and policy formation.

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410

Publisher

McGill-Queen's Press - MQUP

Published Date

ISBN 10

0773529500

ISBN 13

9780773529502

Educating the Neglected Majority

The Struggle for Agricultural and Technical Education in Nineteenth-Century Ontario and Quebec

By: Richard A. Jarrell

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Educating the Neglected Majority

The Struggle for Agricultural and Technical Education in Nineteenth-Century Ontario and Quebec

By: Richard A. Jarrell

Educating the Neglected Majority is Richard Jarrell’s pioneering survey of the attempt to develop and diffuse agricultural and technical education in nineteenth-century Canada’s most populous regions. It explores the efforts and achievements of educators, legislators, and manufacturers as they responded to the rapid changes resulting from the Industrial Revolution. Identifying the resources that the state, philanthropic organizations, private schools, moral reform societies, and churches harnessed to implement technical education for the rural and industrial working classes, Jarrell illuminates the formal and informal learning networks of Upper Canada/Ontario and Lower Canada/Quebec at this time. As these colonial societies moved towards mechanization, industrialization, and nationhood, their educational leaders looked to US and British developments in pedagogy and technology to create academic journals, evening classes, libraries, mechanics’ institutes, museums, specialist societies, and women’s institutes. Supervising these varied activities were legislatures and provincial boards, where key figures such as E.-A. Barnard, J.-B. Meilleur, and Egerton Ryerson played dominant roles. Portraying the powerful hopes and sometimes unrealistic dreams that motivated energetic and determined reformers, Educating the Neglected Majority presents Ontario and Quebec’s response to the powerful industrial and demographic forces that were reshaping the North Atlantic world.

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418

Publisher

McGill-Queen's Press - MQUP

Published Date

ISBN 10

0773599258

ISBN 13

9780773599253

Organotransition Metal Chemistry A Mechanistic Approach

By: Richard Heck

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Organotransition Metal Chemistry A Mechanistic Approach

By: Richard Heck

Organotransition Metal Chemistry: A Mechanistic Approach describes a mechanistic approach to the study of the chemistry of organotransition metals. Organotransition metals are discussed in relation to their reactions with specific functional groups or types of compounds rather than by metals. Topics covered include the formation of hydrogen and carbon bonds to transition metals; reactions of transition metal d- and p-bonded derivatives; and addition and elimination reactions of olefinic compounds. This book is comprised of 10 chapters and begins with a historical overview of organotransition metal chemistry, together with the unique chemistry of transition metals and mechanisms of ligand replacements. The following chapters discuss the methods of preparation of hydrido complexes and carbon-transition metal bonds; homogeneous hydrogenation reactions; isomerization, dimerization, oligomerization, and polymerization of olefins; and reactions of dienes, trienes, and tetraenes with transition metal compounds. Transition metal reactions with acetylenes and carbon monoxide as well as organic carbonyl compounds are also examined. This monograph should be of value to organic chemists as well as students and researchers of organic chemistry.

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Page Count

351

Publisher

Elsevier

Published Date

ISBN 10

0323154700

ISBN 13

9780323154703

Wrestling with Life

From Hungary to Auschwitz to Montreal

By: George Reinitz,Richard King

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Wrestling with Life

From Hungary to Auschwitz to Montreal

By: George Reinitz,Richard King

George Reinitz was twelve years old when he and his family were taken from Szikszó, Hungary, and deported to Auschwitz, where many of his family members were killed. As a boy on the brink of adolescence, he experienced the horrors of a Nazi death camp. Following his liberation he returned to his hometown where he remained for a few years before immigrating to Montreal in 1948 as part of the Canadian Jewish Congress’s War Orphans Project. In Wrestling with Life, George Reinitz recounts his vivid memories of childhood and his experiences in one of the worst places humans ever created. He recalls being tattooed with an unclean needle, eating raw potato skins to stave off hunger, watching his father get whipped in the face, and looking after the horses of SS officers. In Auschwitz he learned and used survival skills that he later applied in the commercial realm. George settled in Montreal and became a world-class wrestler, competing internationally and carrying the flag for the Canadian team at the 1957 Maccabiah Games in Israel. After working in a number of jobs he found his calling in the furniture business, eventually founding Jaymar Furniture, a leading manufacturer and a company that still operates successfully in Quebec. Wrestling with Life is a moving account of a child’s survival under the most difficult of circumstances. It tells the story of one man’s hard-won success as a businessman and athlete.

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223

Publisher

McGill-Queen's Press - MQUP

Published Date

ISBN 10

0773551840

ISBN 13

9780773551848

The New World Order

Manifest Destiny

By: Richard McKenzie Neal

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The New World Order

Manifest Destiny

By: Richard McKenzie Neal

Our world is undergoing immense changes. Never before have the conditions of life changed so swiftly and enormously as they have changed for mankind in the last fifty-plus years. We have been carried along...with no means of measuring the increasing swiftness in the succession of events. We are only now beginning to realize the force and strength of this storm of change that has come upon us. Though none of us are yet clear as to the precise way in which this great changeover is to be effected, there is a worldwide feeling now that changeover or a vast upheaval is before us. Increasing multitudes participate in this uneasy sense of an insecure transition. In the course of one lifetime, mankind has passed from a state of affairs that seems to us now...to have been slow, dull, ill-provided, and limited, but at least picturesque and tranquil-minded, to a new phase of excitement, provocation, menace, urgency, and actual or potential distresses. More and more, our lives are intertwined with one another...a worldwide morass, and we cannot get away from that fact. We have become nothing more than nondescript, political pawns in a "winner-takes-all"...global chess game.

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Page Count

405

Publisher

AuthorHouse

Published Date

ISBN 10

1481773623

ISBN 13

9781481773621

Dementia and Psychotherapy Reconsidered

By: Richard Cheston

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Dementia and Psychotherapy Reconsidered

By: Richard Cheston

Rik Cheston is one of the pioneers of psychotherapy in dementia. This book integrates his clinical expertise and research, and is brought vividly to life by Rik’s personal reflections and case examples drawn from his vast experience […] this book will be one that I keep coming back to and share." Dr Emma Wolverson, Clinical Psychologist, Senior Lecturer in Ageing and Dementia, Research Lead Dementia, UK "This is a thoughtful and, at times, provocative book, providing knowledge and insights from theoretical and practical perspectives […] Cheston has set out to challenge you; which he does extremely well." Professor Ian Andrew James, Innovations Team, CNTW NHS Trust and honorary professor at the University of Bradford, UK "In this brilliant and timely book, Richard Cheston […] draws upon […] over 30 years of insightful clinical practice to discuss not only psychotherapy but a whole lot more. The book is lucidly written so can be valuable not only to specialists but to anyone whose work or personal life brings them into contact with dementia. Actually, that’s most of us." Tom Dening, Professor of Dementia Research, Mental Health & Clinical Neurosciences, University of Nottingham, UK "This is a clear, accessible and beautifully written legacy of psychotherapeutic endeavour in dementia care […] This book is a seminal text for all who are committed to continually improving their practice in person-centred dementia care." Esme Moniz-Cook Professor Emerita (Clinical Psychology, Ageing and Dementia Care), University of Hull, UK. Founder Chair, now board member INTERDEM There is little opportunity for people living with dementia to talk about their experiences and what is happening to them. This often makes it harder for them to adjust to, and to accept, the diagnosis. Dementia and Psychotherapy Reconsidered introduces a new and distinctive way of thinking about dementia. Each of the four sections is augmented with examples from the author’s 30 years of clinical and research experience and offers an accessible approach from mainstream psychotherapeutic and psychological frameworks that: • Places dementia into a psychological context of loss, threat and change • Addresses the research and clinical evidence underpinning psychotherapy; whether this is delivered to individuals, couples or groups • Sets out a model of adjustment to dementia and outlines how talking about dementia needs to be tailored to the stage of change • Explores how psychotherapy and counselling can be adapted to accommodate the client’s cognitive changes and why we need to acknowledge that talking about dementia is not always possible or desirable Dementia and Psychotherapy Reconsidered is applicable not only to psychotherapists and counsellors, but to clinicians and families who are supporting people living with dementia post-diagnosis and want to find new ways of talking about their experiences. The Reconsidering Dementia Series is an interdisciplinary series published by Open University Press that covers contemporary issues to challenge and engage readers in thinking deeply about the topic. The dementia field has developed rapidly in its scope and practice over the past ten years and books in this series will unpack not only what this means for the student, academic and practitioner, but also for all those affected by dementia. Series Editors: Dr Keith Oliver and Professor Dawn Brooker MBE. Richard Cheston worked as a Clinical Psychologist in the NHS before becoming Professor of Dementia Research at the University of the West of England, UK in 2012.

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Page Count

190

Publisher

McGraw-Hill Education (UK)

Published Date

ISBN 10

0335250998

ISBN 13

9780335250998

The Slave Trade in America

Cruel Commerce

By: Richard Worth

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The Slave Trade in America

Cruel Commerce

By: Richard Worth

Slavery is the next thing to hell," said Harriet Tubman, a leader of the Underground Railroad. For hundreds of years, Africans were kidnapped and forced to endure horrific sea voyages to the Americas. In this notable book, Richard Worth explores the trade that led to the enslavement of generations of Africans and African-Americans. Book jacket.

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Page Count

130

Publisher

Enslow Publishing

Published Date

ISBN 10

0766021513

ISBN 13

9780766021518

Colonial America

By: Richard Steins

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Colonial America

By: Richard Steins

Describes the daily life and important events in the American colonies during the time of British rule.

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Page Count

102

Publisher

Raintree

Published Date

ISBN 10

0817257012

ISBN 13

9780817257019

Book's by Richard Abley

Relationship Management in Banking

Relationship Management in Banking

TCP/IP Illustrated

TCP/IP Illustrated

Research and Reform

Research and Reform

An Annotated Bibliography of Inuit Art

An Annotated Bibliography of Inuit Art

The Unquiet Englishman: A Life of Graham Greene

The Unquiet Englishman: A Life of Graham Greene

The European Mosaic

The European Mosaic

Between the Queen and the Cabby

Between the Queen and the Cabby

Ethnography and Development

Ethnography and Development

Educating the Neglected Majority

Educating the Neglected Majority

Organotransition Metal Chemistry A Mechanistic Approach

Organotransition Metal Chemistry A Mechanistic Approach

Wrestling with Life

Wrestling with Life

The New World Order

The New World Order

Dementia and Psychotherapy Reconsidered

Dementia and Psychotherapy Reconsidered

The Slave Trade in America

The Slave Trade in America

Colonial America

Colonial America

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