Rhea Joyce Rubin's Books

Demonstrating Results

Using Outcome Measurement in Your Library

By: Rhea Joyce Rubin

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Demonstrating Results

Using Outcome Measurement in Your Library

By: Rhea Joyce Rubin

I became a librarian because of my interest in how reading affects people, how it can lead to insights and help people transform their lives...library services and materials help them in their efforts to change and grow. Outcome measurement can assess how well libraries do that.—Rhea Joyce Rubin from the Preface Library services and programs that not only meet goals but can also demonstrate these results are more likely to secure repeat funding. By evaluating and presenting outcomes, libraries can document the positive work they do in a concrete way and gain financial support. According to Planning for Results expert Rubin, outcome measurement lets libraries evaluate how they affect their users' quality of life. This latest addition to the PLA-sponsored Results Series uses familiar task breakdowns along with key terms in a step-by-step, service-oriented format so that readers can master the outcome measurement process as they: Enhance library programs using evaluation techniques Use and customize the 14 step-by-step workforms to address unique needs Gather and interpret statistically accurate data to demonstrate outcomes Measure, evaluate, and present outcomes to attract funding Applying these concepts in examples and in two running case studies, an Internet class for seniors, and a teen mother-tutoring program brings the model to life. The "Toolkit" includes tips on creating evaluations, coding data, and selecting a sample. By assessing the impact of services in users' lives, public library directors and program managers demonstrate to funding bodies their accountability and the effectiveness of programs, thus positioning their libraries to secure maximum funding.

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Page Count

190

Publisher

American Library Association

Published Date

ISBN 10

0838935605

ISBN 13

9780838935606

Demonstrating Results

Using Outcome Measurement in Your Library

By: Rhea Joyce Rubin

Write a review Read reviews Take a Quiz Solve Book Puzzle

Demonstrating Results

Using Outcome Measurement in Your Library

By: Rhea Joyce Rubin

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

190

Publisher

American Library Association

Published Date

ISBN 10

0838935605

ISBN 13

9780838935606

Defusing the Angry Patron

A How-To-Do-It Manual for Librarians

By: Rhea Joyce Rubin

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Defusing the Angry Patron

A How-To-Do-It Manual for Librarians

By: Rhea Joyce Rubin

Library staff members looking for effective ways to prevent and handle anger-driven confrontations with their patrons will find Rubin's revised text an exceptionally useful, applicable, and enlightening guide.

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ALA Neal-Schuman

Published Date

ISBN 10

1555707319

ISBN 13

9781555707316

Book's by Rhea Joyce Rubin

Demonstrating Results

Demonstrating Results

Demonstrating Results

Demonstrating Results

Defusing the Angry Patron

Defusing the Angry Patron

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