Learn to recognize, understand, and resolve ethical problems in the workplace with Ethical Dimensions in the Health Professions, 6th Edition. Ideal for all practicing and aspiring healthcare professionals, this unique text gives readers a solid foundation in basic ethical theory, the terms and concepts of ethics, and the numerous ethical issues surrounding health care today. The new sixth edition centers on the six-step decision-making process and includes expanded patient case studies and an increased emphasis on working within inter-professional care teams toward the resolution of ethical problems. With all of its tools and guidance, Ethical Dimensions gives readers the framework needed to make ethical and effective choices in the workplace. UNIQUE! Process of ethical decision-making provides readers with an organizing framework to use in making the best decisions in the face of ethical problems. Reflection boxes highlight important concepts and stimulate critical thinking. Patient stories depict real-life situations and demonstrate the ethical decision-making process. Summary boxes offer a quick review of the important information in each section. Content on current laws and institutional policies make readers aware of their legal responsibilities as well as their ethical ones. Questions for thought and discussion encourage readers to apply the ethical decision-making process to different situations. NEW! Expanded patient stories include current innovations and issues in ethics. NEW! Additional content on interprofessional team decision-making reflects an important expanding movement in healthcare nationally and internationally.
Learn to recognize, understand, and resolve ethical problems in the workplace with Ethical Dimensions in the Health Professions, 6th Edition. Ideal for all practicing and aspiring healthcare professionals, this unique text gives readers a solid foundation in basic ethical theory, the terms and concepts of ethics, and the numerous ethical issues surrounding health care today. The new sixth edition centers on the six-step decision-making process and includes expanded patient case studies and an increased emphasis on working within inter-professional care teams toward the resolution of ethical problems. With all of its tools and guidance, Ethical Dimensions gives readers the framework needed to make ethical and effective choices in the workplace. - UNIQUE! Process of ethical decision-making provides readers with an organizing framework to use in making the best decisions in the face of ethical problems. - Reflection boxes highlight important concepts and stimulate critical thinking. - Patient stories depict real-life situations and demonstrate the ethical decision-making process. - Summary boxes offer a quick review of the important information in each section. - Content on current laws and institutional policies make readers aware of their legal responsibilities as well as their ethical ones. - Questions for thought and discussion encourage readers to apply the ethical decision-making process to different situations. - NEW! Expanded patient stories include current innovations and issues in ethics. - NEW! Additional content on interprofessional team decision-making reflects an important expanding movement in healthcare nationally and internationally.
Easily navigate through the complicated and challenging world of daily on-the-job human interactions, with Health Professional and Patient Interaction, 9th Edition. Covering strategies for effective communication, this time-tested guide offers the tools you need to establish positive patient and interprofessional relationships built on respect. It not only covers respectful actions and good decision-making, but also demonstrates how those decisions directly shape your on-the-job success. Practical examples and authentic scenarios highlight how to apply respect and professionalism to coworkers and patients of various ages and various backgrounds across a wide spectrum of healthcare environments. It's the foundation you need to effectively and successfully communicate on the job. - Overall emphasis on respect sets up a basis for building positive relationships with patients and fellow health professionals through good decision-making. - UNIQUE! Authentic scenarios and examples demonstrate strategies and tools for effective communication with patients of all ages in a wide range of health care settings. - UNIQUE! Interdisciplinary approach addresses issues that apply to many different healthcare disciplines to help you identify with your specific field as well as recognize themes that apply across the healthcare spectrum. - Authentic patient cases give you a more personal connection as to how the various communications and actions discussed in the text affect the patient. - Reflections Questions throughout the text challenge you to apply critical thinking skills and your personal experience to different scenarios. - Questions for Thought and Discussion at the end of each section help you apply your knowledge to a variety of situations. - UNIQUE! New chapter on respectful interprofessional collaboration and communication discusses best practices for respectfully interacting with one's coworkers across the professional health team. - NEW & UNIQUE! Clearer integration of respect throughout the text underscores its necessity across the many different types of interactions between the health professional and patient. - NEW! Introduction on how respect impacts a professional's practice has been added to Part One of the text and covers critical topics such as establishing a professional identity and creating healthy, respectful relationships while being mindful of boundaries within such relationships. - NEW! Updated photos feature health professionals engaged in authentic clinical activities.
This collection of essays presents a variety of scholarly explorations of the nature and role of the Mounties in the Prairie Provinces from the formation of the North West Mounted Police in 1873-74 to its transformation into the Royal Canadian Mounted Police in 1919-20. The essays are grouped into five broad themes: relations with First Nations; law enforcement; social issues, including relations with minority groups and labour movements; characteristics of the police force; and crisis and change (police-immigrant relations, response to labour unrest, and the origins of domestic intelligence and counter-subversion). An epilogue presents the case for the dramatic change of the force after 1919-20 and the new force's use of the positive image created by the old force.
Legendary Southern Baptist missionary Charlotte "Lottie" Moon played a pivotal role in revolutionizing southern civil society. Her involvement in the establishment of the Women's Missionary Union provided white Baptist women with an alternate means of gaining and asserting power within the denomination's organizational structure and changed it forever. In Lottie Moon: A Southern Baptist Missionary to China in History and Legend Regina Sullivan provides the first comprehensive portrait of "Lottie," who not only empowered women but also inspired the formation of one of the most influential religious organizations in the United States. Despite being the daughter of slaveholders in antebellum Virginia, Moon never lived the life of a typical southern belle. Highly educated and influenced by models of independent womanhood, including an older sister who was a woman's rights advocate, an open opponent of slavery, and the first Virginian female to earn a medical degree, Moon followed her sister's lead and utilized her extensive education to successfully combine the language of woman's rights with the egalitarian impulse of evangelical Protestantism. In 1873 Moon found her true calling, however, in missionary work in China. During her tenure there she recommended that the week before Christmas be designated as a time of giving to foreign missions. In response to her vision, thousands of Southern Baptist women organized local missionary societies to collect funds, and in 1888, the Woman's Missionary Union was founded as the Southern Baptist Convention's female auxiliary for missionary work. Sullivan credits Moon's role in the establishment of the Woman's Missionary Union as having a significant impact on the erosion of patriarchal power and women's new engagement with the public sphere. Since her initial plea in 1888, the Missionary Union's annual "Lottie Moon Christmas Offering" has raised over a billion dollars to support missionary work. Lottie Moon captures the influence and culminating effect of one woman's personal, spiritual, and civic calling.
Presents papers from a May 1999 workshop, bringing together research in diverse fields such as temporal and spatiotemporal databases, temporal logic, and spatiotemporal reasoning, as well as related applications. Topics include a system for reasoning with nonconvex intervals, symbolic representation
From the optimism associated with provincial status in 1905, through the trials of Depression and war, the boom times of the post-war period, and the economic vagaries of the 1980s and the 1990s, the twentieth century was a time of growth and hardship, development and change, for Alberta and its people. And during the century, twelve men, from a variety of political parties and from very different backgrounds, led the government of this province. The names of some--like William Aberhart, Ernest Manning, and Peter Lougheed--are still household names, while others--like Arthur Sifton, Herbert Greenfield and Richard Reid--have been all but forgotten. Yet each in his unique way, for better or for worse, helped to mould and steer the destiny of the province he governed. These are their stories.
Migrant Homelessness and the Crimmigration Control System offers new insights into the drivers of homelessness following migration by unpacking the housing consequences of ‘crimmigration’ control systems in the US and the UK. The book advances ‘housing sacrifice’ as a concept to understand journeys in and out of homelessness and the coping strategies migrants employ. Undergirded by persuasive empirical research, it offers a compelling case for a ‘social citizenship’ right to housing guaranteed across social, political and civil realms of society. The book is structured around the 30 life stories of people who have migrated to the capital cities of Boston and Edinburgh from Central America and Eastern Europe. The narratives are complemented by interviews with a range of stakeholders (including frontline caseworkers, activists and policymakers). Guided by the tenets of critical realist theory, this book offers a biographical inquiry into the intersections of race, class and gender and provides insight into the everyday precarity homeless migrants face, by listening to them directly. It will be of interest to students, scholars, and policymakers across a range of fields including housing, immigration, criminology, sociology, and human geography.
An Oprah Daily Top 25 Fantasy Book of 2022 From an award-winning team of authors, editors, and translators comes a groundbreaking short story collection that explores the expanse of Chinese science fiction and fantasy. In The Way Spring Arrives and Other Stories, you can dine at a restaurant at the end of the universe, cultivate to immortality in the high mountains, watch roses perform Shakespeare, or arrive at the island of the gods on the backs of giant fish to ensure that the world can bloom. Written, edited, and translated by a female and nonbinary team, these stories have never before been published in English and represent both the richly complicated past and the vivid future of Chinese science fiction and fantasy. Time travel to a winter's day on the West Lake, explore the very boundaries of death itself, and meet old gods and new heroes in this stunning new collection. At the Publisher's request, this title is being sold without Digital Rights Management Software (DRM) applied.
Fundamentals of Perinatal Social Work: A Guide for Clinical Practice provides perinatal social work students and beginning practitioners with an overview of the basics of perinatal social work theory and practice, allowing you to identify and promote a healthy social and emotional environment for pregnant women and/or infants. This book covers the knowledge bases of obstetric and neonatal medicine--and other specialized topics--as applied to social work practice that you’ll need to be familiar with in order to provide effective care for mother and child. As a guide for new workers, students, and experienced social workers in perinatal settings, Fundamentals of Perinatal Social Work is the only book to approach the topic with the necessary overview of medical information. Beyond the history and basics of perinatal and medical social work, you’ll also learn about such related topics as: adoption postpartum depression mental illness diabetes Often, students and new workers find themselves overwhelmed with the medical information and technology they must understand in order to function in perinatal social work. The literature that guides the social work practice is shared with medicine, nursing, public health, and others, and the busy student and new worker do not have the time to gather a body of literature to use as a reference. Fundamentals of Perinatal Social Work provides such a reference and illustrates the depth and breadth the field of perinatal social work has come to encompass today. Perinatal social workers are no longer employed only in hospital settings, but work in AIDS clinics, public health settings, ethics centers, and private practice. Whatever the setting, the goal of perinatal social work is still the same--to maximize the potential of every infant and every family. This book helps you achieve that goal.
Jim Miller and Regina Weinert investigate syntactic structure and the organization of discourse in spontaneous spoken language. Using data from English, German, and Russian, they develop a systematic analysis of spoken English and highlight properties that hold across languages. The authors argue that the differences in syntax and the construction of discourse between spontaneous speech and written language bear on various areas of linguistic theory, apart from having obvious implications for syntactic analysis. In particular, they bear on typology, Chomskyan theories of first language acquisition, and the perennial problem of language in education. In current typological practice written and spontaneous spoken texts are often compared; the authors show convincingly that typological research should compare like with like. The consequences for Chomskyan, and indeed all, theories of first language acquisition flow from the central fact that children acquire spoken language but learn written language.
Stranger from Across the Sea is the new novel from acclaimed author Regina McBride. It's a thrilling mystery with a depth of sensation that verges on the supernatural. Stranger from Across the Sea examines the powerful relationships that occur between women, best friends, mothers and daughters, their joys and secrets, their longing and sometimes dangerous jealousy. As a teenager, Violet O’Halloran spent a summer at a Catholic boarding school in Northern Ireland, emptied of all other students but one: Indira Sharma, a blind girl from India with an extraordinary story. The beautiful but ultimately catastrophic friendship that formed between the two girls would go on to haunt Violet for years. A decade later, Violet meets an Irishman, Emmett Fitzroy, at a party in New York City and is swept into an intense romance that brings her back to Ireland. While there, she unearths the stunning answers to mysteries left unresolved when Indira vanished from her life. Set in Northern Ireland at the height of the Troubles, Stranger from Across the Sea explores place, displacement, and exile and the ways in which the personal and the political are inseparable. At its heart, this is a story about a passionate friendship between two singular young women, one that transcends the limits of time and distance.
This book uses Sperber and Wilson's relevance theory to show that connectivity in discourse is a pragmatic rather than a semantic matter: it results from relevance relations between text and context rather than from relations linguistically encoded in the text. In two introductory chapters, Regina Blass argues that relevance theory offers a more explanatory account of discourse connectivity than do alternative approaches based on notions of cohesion, coherence and topic. In subsequent chapters, she introduces data from the language Sissala and shows how relevance theory can play an important role in guiding and constraining semantic and pragmatic analyses of these data. This approach reveals unexpected results - for example the detection of an interpretive use marker in Sissala, with implications for the analysis of so-called 'hearsay phenomena' in other languages - and leads to an alternative basis for particle typology.
An integrated approach to restaurant design, incorporating front- and back-of-the-house operations Restaurant design plays a critical role in attracting and retaining customers. At the same time, design must facilitate food preparation and service. Successful Restaurant Design shows how to incorporate your understanding of the restaurant's front- and back-of-the-house operations into a design that meets the needs of the restaurant's owners, staff, and clientele. Moreover, it shows how an understanding of the restaurant's concept, market, and menu enables you to create a design that not only facilitates a seamless operation but also enhances the dining experience. This Third Edition has been thoroughly revised and updated with coverage of all the latest technological advances in restaurant operations. Specifically, the Third Edition offers: All new case solutions of restaurant design were completed within five years prior to this edition's publication. The examples illustrate a variety of architectural, decorative, and operational solutions for many restaurant types and styles of service. All in-depth interviews with restaurant design experts are new to this edition. To gain insights into how various members of the design team think, the authors interviewed a mix of designers, architects, restaurateurs, and kitchen designers. New information on sustainable restaurant design throughout the book for both front and back of the house. New insights throughout the book about how new technologies and new generations of diners are impacting both front- and back-of-the-house design. The book closes with the authors' forecast of how restaurants will change and evolve over the next decade, with tips on how designers and architects can best accommodate those changes in their designs.
The fourth edition of this book updates and elaborates on the seven dimensions of maternal emotional health that have significant impact on delivery, postpartum adaptation, infant health, and early childhood development. Supported by the authors’ original research and interviews, the book provides readers with an analysis of the role of these core functions throughout pregnancy, as well as practical materials for use with pregnant clients in the form of assessment instruments and evidence-based interventions for promoting positive development. The book provides a theoretical framework with rationales for the seven psychosocial dimensions, therapeutic and counseling intervention strategies to improve adaptive development in each of the seven psychosocial dimensions, findings specific to women in diverse cultural groups, a chapter devoted to women in the military and military spouses, and discussion of salient issues of pregnancy, including physical changes, body image, intimacy, trust, and ambivalence. The book focuses on the seven dimensions of maternal prenatal emotional health: Acceptance of the pregnancy. Motivation and preparation for motherhood. Relationship with husband/partner. Relationship with her own mother. Preparation for labor. Sense of control in labor Self-Esteem and Well-Being in labor. Psychosocial Adaptation to Pregnancy is a significant addition to the psychosocial assessment literature, a needed resource for clinical and health psychologists, clinical social workers, marriage and family therapists, professional counselors, midwives, and obstetrical nurses. It is also adaptable to undergraduate and graduate courses in maternal reproductive health and obstetrical nursing.
presented in the Introduction (Chapter 1). The focus of Chapter 1 is twofold: (1) to present the research foundations for the psychophysiological correlates of prenatal psychosocial adaptation and the seven prenatal personality dimensions with progress in labor and birth outcomes, and particularly (2) to present the theory underlying the seven dimensions of prenatal psychosocial adaptation, which are further analyzed in the following seven chapters. Chapters 2–8 present a content analysis of the interview responses to the seven significant prenatal personality dimensions that are predictive of pregnancy adap- tion, progress in labor, birth outcomes, and postpartum maternal psychosocial adaptation, and they include: (1) Acceptance of Pregnancy, (2) Identification with a Motherhood Role, (3) Relationship with Mother, (4) Relationship with Husband, (5) Preparation for Labor, (6) (Prenatal) Fear of Pain, Helplessness, and Loss of Control in Labor, and (7) (Prenatal) Fear of Loss of Self-Esteem in Labor. There is no other comparable comprehensive, in-depth, prenatal personality research or empirical and content analysis of pregnancy-specific dimensions of maternal psychosocial adaptation to pregnancy.
Part adventure story, part maritime archaeological expedition, part historical look into ninth-century Chinese economy, culture, and trade, Shipwrecked is a fascinating journey back in time. Twelve centuries ago, a merchant ship—an Arab dhow—foundered on a reef just off the coast of Belitung, a small island in the Java Sea. The cargo was a remarkable assemblage of lead ingots, bronze mirrors, spice-filled jars, intricately worked vessels of silver and gold, and more than 60,000 glazed bowls, ewers, and other ceramics. The ship remained buried at sea for more than a millennium, its contents protected from erosion by their packing and the conditions of the silty sea floor. Shipwrecked explores this precious cargo and the story of the men who sailed it, with more than 250 gorgeous photographs and essays by international experts in Arab ship-building methods, pan-Asian maritime trade, ceramics, precious metalwork, and more.
This book is an outgrowth of a conference that analyzed transformations in farming & farm communities and discussed what might be done to achieve a more socially responsible development. It contains papers that address the pace of change in work & rural society which has proceeded so rapidly that every new development appears to be a cross-roads in which something precious is in danger of being left behind, but something valuable may be gained by taking the right route. Topics of the papers include the importance of work, the family farm, community building, knowledge & skills in the farm community, coping with the farm crisis, land reform, short line railways, farm co-operatives, agricultural chemicals & agribusiness, sustainable alternatives for agriculture, game farming, co-operative intervention in the farm machinery sector, conservation tillage, globalization & agricultural policy, agrarian radicalism on the prairies, and farm income support systems. Includes index.
Praying Dangerously instructs us that we can grow up spiritually, leaving behind a childish relationship to prayer as a superstitious ritual or mere plea for favors. It encourages readers to recognize the difference between prayer that asks only for reassurance, and prayer that asks for the Ultimate, and stands for transformation. �We can cease being ‘victims� of God�s Will, while at the same time embracing genuine surrender and reliance on the irrefutable power of love,” says author and retreat leader Regina Sara Ryan. Readers of the first edition (published in 2001) were enthusiastic in their praise, calling it a brave and useful book. Prayer groups and church congregations around the U.S. have used it for study, and it has been translated into Dutch, German and French. And the message of the book is more relevant now than it was 10 years ago. The insecurities of our times draw us inward or back to our churches. In prayer groups and retreats of all kinds we are looking for comfort and consolation, for spiritual direction, or for answers to the eternal questions that have always challenged humanity. This book is a valued contribution in that search. This 10th anniversary edition is fully revised, with several completely new chapters including: �The High Cost of Forgiveness”-a subject that challenges everyone-and �Praying on the Subway,” about how our generally busy and often chaotic lives can provide us with a constant impetus for blessing others.
Originally published in 1987. European concerns about strategic defense and its impact on the stability of the East-West strategic balance have been the subject of frequent and lively discussion at the Institute for East-West Security Studies in the more than four years since President Reagan announced his Strategic Defense Initiative (SDI) in Marc
John Edwin Gardiner was the eldest son of James "Jimmy" Gardiner, the most prominent Liberal politician of his day in western Canada. Edwin was called up by the RCAF in November 1940, received his wings in October 1941, and travelled to England in early November 1941. On August 18, 1942, on the eve of the Dieppe Raid, Edwin wrote to his father: "At long last we're going to take part in something big which you will read all about in the papers long before you get this letter." Edwin Gardiner was killed when his plane went down on the following day. James Gardiner, who had lost two brothers in the First World War, had now lost his son to war. His wife, Violet, found the grief unbearable and took her own life in October 1944, yet another casualty of war.
Fully updated in light of the latest research and practice in primary education, Teaching Music Creatively offers all teachers a comprehensive understanding of how to develop, deliver and enjoy a creative music curriculum. It is inspired by the belief that all those concerned with primary education have a deep interest in creativity and supports teachers in developing the confidence to teach and celebrate creative music teaching throughout school. With groundbreaking contributions from international experts in the field, it offers well-tested strategies for developing children’s musical creativity, knowledge, skills and understanding. This edition includes a brand new chapter on teaching interculturally, showing how children can reach their full creative potential and not be constrained by cultural stereotyping. Key topics covered include: ■ Creative teaching, and what it means to teach creatively ■ Composition, listening and notation ■ Spontaneous music-making ■ Group music and performance ■ The use of multimedia ■ Integration of music into the wider curriculum ■ Musical play ■ Assessment and planning. Teaching Music Creatively is packed with practical, innovative ideas for teaching music in a lively and imaginative way, together with the theory and background necessary to develop a comprehensive understanding of creative teaching methods. It is an invaluable resource for all those training to become primary school teachers, as well as practicing teachers looking for support and inspiration and undergraduate students of music and education.
Significant disruption to the educational sector occurred due to the COVID-19 pandemic. This shed a light on the need for new delivery methods and greater collaboration, which has become urgent and obvious as existing structures and traditional channels have struggled to cope or shut down. Higher education institutions often fail to crowdsource successfully because crowds differ in how they are organized compared to traditional sourcing. Instead of managing, higher education institutions work with external contributors who self-select into the process. Crowdsourcing has significant potential to transform the education space by enhancing existing methodologies and offering innovative possibilities to develop new pedagogical techniques. This offers benefits for practitioners, institutions, students and participants. Drawing on theory and best practice, illustrated with a wide range of the examples and cases, Crowdsourcing for Innovation in Higher Education offers invaluable guidance and will be of interest to researchers, academics, policymakers, and students in the fields of higher education, development studies, organizational studies, management science and knowledge management.
Ideal for all health care professionals, Ethical Dimensions in the Health Professions, 5th Edition provides a solid foundation in basic ethical theory, the terms and concepts of ethics, and current ethical issues. Expert authors Ruth Purtilo and Regina Doherty outline a unique 6-step decision-making process as a guide to making effective choices that lead to a professional and caring response to patients. They also suggest practical approaches to commonly encountered clinical issues such as confidentiality, informed consent, information sharing, and end-of-life care. With this book, you will develop the skills you need to recognize, understand, and resolve ethical problems. Unique! 6-step process of ethical decision-making provides an organizing framework for the steps to take in arriving at an ethical decision. Step 1: Gather relevant information Step 2: Identify the type of ethical problem Step 3: Analyze the problem using ethics theories or approaches Step 4: Explore the practical alternatives Step 5: Act Step 6: Evaluate the process and outcome Patient stories begin each chapter with an ethical dilemma and frame the rest of the chapter, tying abstract principles to real-life situations and demonstrating the ethical decision-making process for each story. Content on end-of-life care shows how to develop a caring response toward dying patients and identifies basic ethical concepts applying to patients with life-threatening conditions. Unique! More than 100 Reflection boxes indicate important concepts and include space to jot down thoughts. HIPAA and patient confidentiality information covers current laws and addresses what types of information are appropriate and inappropriate to include in the patient's medical record. Questions for thought and discussion help you apply the ethical decision-making process to different situations. Unique! Over 80 summary boxes offer a quick review of the important information in each section. Unique! New coverage of biotechnology addresses the professional's role relating to environmental responsibility and the ecological costs of various health care interventions. Unique! New content on the intersection of technology and ethics describes the impact of advances in medical technology in rehabilitative care, and helps you face difficult conversations where you must offer hope while presenting realistic outcomes. Unique! New content on terrorism and disaster planning describes the ethical dilemmas professionals face in preventing terrorism and planning for disasters. New topics on the ethical decision-making process include the concepts of care, distinguishing ethical reasoning as a distinct part of your clinical reasoning and professional judgment, and attention to caregivers. New coauthor Regina Doherty, an occupational therapist, adds expertise and an OT perspective.
Covering strategies for effective communication, Health Professional and Patient Interaction, 8th Edition provides the tools to help you establish positive patient relationships built on respect. Practical examples and scenarios show how to apply respect and professionalism to patients of various ages and levels of impairment. New to this edition is an Evolve companion website with video clips and simulation activities, each showing the principles of respectful interactions between health care professionals and patients. Written by an expert author team of Ruth Purtilo, Amy Haddad, and Regina Doherty, this resource addresses respect in the context of different practice settings, a diverse society, and difficult situations. Patient Cases introduce the patient’s point of view to illustrate key principles and encourage a more personal connection. Reflections boxes challenge you to apply critical thinking skills and your personal experience to different scenarios. Questions for Thought and Discussion at the end of each section help you apply your knowledge to a variety of situations. Interdisciplinary approach addresses basic issues that apply to many different healthcare disciplines. Strategies for effective communication are shown with patient examples and scenarios, applied to patients of all ages and with various levels of physical and emotional impairment. An emphasis on respect and ethics sets up a basis for building positive relationships with patients. Updated health care terminology keeps you current with communication in today’s health care settings. Expanded content on diversity reflects diverse patient populations and shows how to respect differences. NEW author Regina Doherty brings an occupational therapy perspective to this edition.
This is a Pageburst digital textbook; The revised and updated seventh edition of Health Professional and Patient Interaction emphasizes respectful interactions in a wide range of health care settings. Strategies for effectively communicating with patients of all ages, as well as abusive, depressed and impaired patients, are illustrated through examples and various scenarios. A framework of respect and ethics is presented to drive decision making in patient communication. Patient stories introduce the patient's point of view to illustrate the principles described in each chapter. Individual chapters detail advice for effective, respectful interaction with newborns through toddlers, children and adolescents, adults, and older adults. Questions for Thought and Discussion ending each section engage students in applying their knowledge to a variety of situations. Updated information highlights the importance of professionalism and values. A context of respect is addressed in relation to institutional settings, a diverse society, and difficult situations. Self respect in the student years and the professional medical career is emphasized. Reflections boxes encourage critical thinking through questions based on given scenarios, as well as the reader's personal experiences. Two-color design visually reinforces learning opportunities.
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