Globalization is transforming the very nature of our business relationships, decision-making processes, and interactions, making world-class diversity management more needed than ever before. But until now, the field of diversity had no established standard for evaluating best practices, or even agreement on fundamental philosophies, principles, and concepts. In this pioneering book, the world's leading diversity authority proposes a framework that will facilitate the development of a truly world-class standard for diversity management. R. Roosevelt Thomas begins by laying out his Four Quadrant model, which encompasses all core diversity strategies: managing workforce demographic representation, managing demographic relationships, managing diverse talent, and managing all strategic diversity mixtures. He analyzes the goals, motives, approaches, accomplishments, and challenges associated with each quadrant, as well as the paradigm or mindset that lies behind each quadrant's express purpose. Having laid out this broad range of strategies, Thomas shows how to realize them through the Strategic Diversity Management Process™, by far the most effective method for implementation. A detailed case study of CEO Jeff Kilt—a fictional composite of the many executives Thomas has worked with—effectively illustrates the complexities encountered when working with each of the Four Quadrant strategies in the real world. This book offers a comprehensive blueprint that will enable leaders to address any diversity issue (not just race or gender) in any setting, anywhere in the world. Most important, it proves that a world-class standard of diversity management is indeed a possible and achievable goal.
Diversity is the reality of America today. Whether you let diversity be a drain on your organization or a dynamic contributor to your mission, vision, and strategy is both a choice and a challenge. Building on the Promise of Diversity gives you the insights and skills you need to navigate through simmering tensions -- and find creative solutions for achieving cohesiveness, connectedness, and common goals. Building on the Promise of Diversity is R. Roosevelt Thomas’s impassioned wake-up call to bring diversity management to a wholly new level -- beyond finger-pointing and well-meaning “initiatives” and toward the shared goal of building robust organizations and thriving communities. This original, thoughtful, yet action-oriented book will help leaders in any setting -- business, religious, educational, governmental, community groups, and more -- break out of the status quo and reinvigorate the can-do spirit of making things better. The book includes a deeply felt analysis of the sometimes tangled intersections between diversity management and the Civil Rights Movement and affirmative action agendas . . . a personal narrative that charts Thomas’s own evolution in diversity thinking . . . and a roadmap for mastering the powerful craft of Strategic Diversity ManagementTM, a structured process that helps you: * Realize why multiple activities and good intentions are not enough for achieving sustainable progress. * Recast the meaning of diversity as more than just race and gender, but as any set of differences, similarities, and tensions -- such as workplace functions, product lines, acquisitions and mergers, customers and markets, blended families, community diversity, and more.* Accept that a realistic goal is not to eliminate diversity tension but to use it as a catalyst to address key issues. * Recognize diversity mixtures, analyze them accurately, and make quality decisions in the midst of differences, similarities, and tensions.* Build an essential set of diversity skills and develop your “diversity maturity” -- the wisdom, judgment, and experience to use those skills effectively.* Reflect on the ways you might be “diversity challenged” yourself.
Thomas supplies an action plan, extensive case studies, and a series of tough questions and answers to get readers thinking seriously about what elements are blocking the full use of their employees.
A giraffe and an elephant consider themselves friends. But when the giraffe invites the elephant into his home, disaster strikes. The house has been designed to meet the needs of the tall, slender giraffe. The elephant smashes into doorways and walls trying to maneuver. The giraffe gently suggests aerobics and ballet classes. The elephant is unconvinced. To him, the house is the problem... R. Roosevelt Thomas, one of America's most respected experts on diversity, uses the metaphor of giraffes and elephants - insiders and outsiders - to examine our assumptions about power, influence, affirmative action, and acceptance of "the others." His richly accessible guide will have you thinking about these critical issues in a whole new way. And it will show you how to develop the quantifiable set of skills that are the essence of diversity management.~
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