This book offers an in-depth look at developing effectiveness in the public sector and how to achieve the best possible outcomes for people rather than just good or efficient outputs. In 15 comprehensive chapters, the authors present structured ideas and practical approaches for achieving a more effective public sector. The book sets out a framework for visualising success in complex situations with multiple stakeholders. Topics include how you stimulate change and influence people to adopt changes, how you manage politics, set targets and standards, and measure them, and how you create a culture of high performance with a focus on getting the right things done. Effectiveness does not arise from excellence in one area alone and the book weaves together ideas on leadership, managing expectations, and keeping focus on the longer term. Creating an Effective Public Sector will be of interest to decision makers in the public sector, project managers working on central and local government projects, and senior civil servants. It will also be invaluable for advanced undergraduate and post-graduate students studying in the fields of government, project management, and public-sector management.
This Concise Introduction describes current approaches to measuring and managing performance in organisations and offers insights into how they may need to evolve as the working environment changes. It demonstrates the need to see performance management in the context of the culture and leadership of the organisation and not as a standalone activity.
Maximize your impact in the workplace with this clear and concise guidebook. It will show you how to get the best out of your staff by increasing morale, and getting them to work smarter, not harder. No matter how good your staff, you will not have an effective team without proper motivation. Written by Michael and Pippa Bourne, co-founders of an international management firm with decades of combined business and writing experience, the book walks you through all the essential principles and challenges of motivating people in four efficient chapters. From building a motivating environment and tracking performance to motivating yourself and getting through challenges, you'll be ready for any challenge. DK's bestselling Essential Managers books are ideal for managers at every level. These concise references demonstrate the techniques and skills that are useful in any work environment, making this series the most accessible single-subject business guides on the market.
Companies can gain a real competitive advantage from managing their performance effectively. This book is bristling with ideas, tools and practical examples of how your business can manage performance better." Mark Baker, Head of Risk and Assurance for Pentland Brands "Mike & Pippa Bourne have really covered the field with this book from the practical tools to the conceptual approaches. A thoughtful but highly practical approach to corporate performance measurement and management." Paul Woodward, CEO Sue Ryder - Former CEO Schering UK "The theory of corporate performance management is not complicated but putting it into practice is quite another issue. This book explains very clearly the underpinning theory and it also provides examples of how leaders have tackled some of the thorny problems associated with implementation." Mike Ophield, Managing Director, Crowcon "If you are finding it hard to implement your strategy then it's time to read this book. Corporate Performance Management will take you through the tools and approaches to ensure your strategy is executed and to manage the resulting performance." Andrew Brodie, HR Director, Faccenda Group
DK's Essential Managers are the visual guides that give you all the know-how you need to be more effective in business. Use step-by-step and "Ask yourself" features to prioritize tasks and manage your time efficiently. Learn how to develop your skills, improve drive, and lead with confidence. Maximize your impact in the workplace with Achieving High Performance. It will show you how to get the best out of your job by working smarter, not harder. Mike Bourne is Professor of Business Performance at Cranfield School of Management in the UK.
Living in Infamy uncovers the origins of felon disfranchisement and traces the expansion of the practice to felons regardless of race and its spread beyond the South, establishing a system that affects the American electoral process today.
Over 1,000 new Craptic brainteasers, for fans of the popular long-running Saturday morning quiz on The Chris Moyles Show. This joyously addictive book is sure to irritate, exasperate and hook in all of your pals. A Craptic, for anybody not yet acquainted, is a series of dodgy word clues that when merged and said out loud creates a name or phrase. *breathe out in despair * holy man with hair ring * moo-er * waterhole* (sigh-monk-cow-well) Now for the first time, you can unscramble Craptic clues that lead to movies, TV shows, bands, books, comedians and movie stars. There's oh-so-much fun ahead with this craptastic range of new categories to play anytime, anywhere and with anyone. Be warned though, Pippa has found some very dubious ways to get you to the right answer... Are you ready for some seriously silly laughs? Put yourself to the Craptic test. *** 'Pippa's Craptics are addictive. Once you start playing you'll be saying "just one more" for ages!' - Chris Moyles "I didn't think it was possible, but this book is even crapper than the last one' - Chris Tarrant 'I think this book is absolutely excellent. Having said that the author is my wife and she is currently watching me write this' - Toby Tarrant
Why do we speak so much of nature today when there is so little of it left? Prompted by this question, this study offers the first full-length exploration of modern British nature writing, from the late eighteenth century to the present. Focusing on non-fictional prose writing, the book supplies new readings of classic texts by Romantic, Victorian and Contemporary authors, situating these within the context of an enduringly popular genre. Nature writing is still widely considered fundamentally celebratory or escapist, yet it is also very much in tune with the conflicts of a natural world under threat. The book's five authors connect these conflicts to the triple historical crisis of the environment; of representation; and of modern dissociated sensibility. This book offers an informed critical approach to modern British nature writing for specialist readers, as well as a valuable guide for general readers concerned by an increasingly diminished natural world.
Multimodal Pedagogies in Diverse Classrooms examines how the classroom can become a democratic space founded on the integration of different histories, modes of representation, feelings, languages and discourses, and is essential reading for anyone interested in the connection between multimodality, pedagogy, democracy and social justice in diverse classrooms. Pippa Stein combines theory with material taken from post-apartheid classrooms in South Africa where students from different language and cultural backgrounds negotiate the ongoing tensions between tradition and modernity, Western and African intellectual thought, as well as the apartheid-past of their parents, and their own aspirations for the future. This insightful book argues that classrooms can become ‘transformative’ sites in which students can develop curricula and pedagogies which speak to the diversity of global societies, and looks at: How multimodality can be used to promote social justice and democracy in diverse classrooms; The forms of representation through which students make meaning in classrooms; How those forms contribute to the building of democratic cultures; The cultural resources available to students, and how they are used for learning; Difference as a productive energy for learning. Dealing with issues such as democracy, politics of difference, diversity, multicultural and multilingual classrooms, this book is as pertinent to readers across the globe as it is to those in South Africa, and will be invaluable and fascinating reading for anyone working or interested in this field.
Maximize your impact in the workplace with Achieving High Performance. It will show you how to get the best out of your job by working smarter, not harder. Mike Bourne is Professor of Business Performance at Cranfield School of Management in the UK.
From one of the world’s top performance psychologists—a proven framework for overcoming the primary obstacle to success: fear In more than 20 years helping leaders and athletes reach their true potential, renowned sports psychologist and culture coach Dr. Pippa Grange has found that even the most successful people experience fears of inadequacy. What sets them apart is their ability to pinpoint their fears and “turn down the volume.” In Fear Less, Grange walks you through the process of identifying and facing the fears that manifest in perfectionism, jealousy, self-criticism, and harsh judgment, and replacing those fears with acceptance, purpose, passion, or laughter―to name just a few. And she provides effective fear-management techniques for facing moments of critical pressure, including: Processing – through conscious tactics that bring the mind back to where you want it: the job at hand Distraction – deliberately focusing on other tasks when there’s nothing active to be done about what you actually fear Rationalization – drawing on the actual facts and evidence to talk yourself through the situation Our hidden fears are what make us feel our lives aren’t enough, that prompt us to spend our time worrying about competition, status, and control. Fear is what turns life into a battle, telling us we need to hide our real selves and that we’re not good enough. Fear Less gives you the tools you need to practice your responses to fear in the same way elite athletes train for and perform at a big game―with equally dramatic results. You’ll gain the knowledge and insight you need to change your perspective and move beyond fear to a place of joy, fulfillment, and meaning.
Managing change is a key skill for anyone who needs to implement business decisions on time and within budget. This book covers why change is necessary, individual and management perception of change, making the change stick, analysis, strategy, teambuilding, and much more.
DK's Essential Managers are the visual guides that give you all the know-how you need to be more effective in business. Use step-by-step and "Ask yourself" features to prioritize tasks and manage your time efficiently. Learn how to develop your skills, improve drive, and lead with confidence. Maximize your impact in the workplace with Achieving High Performance. It will show you how to get the best out of your job by working smarter, not harder. Mike Bourne is Professor of Business Performance at Cranfield School of Management in the UK.
Helps readers find out how to improve performance and boost productivity by prioritising tasks and managing time effectively along with information on ways to improve skills, develop drive, and lead effectively.
Maximize your impact in the workplace with Achieving High Performance. It will show you how to get the best out of your job by working smarter, not harder. Mike Bourne is Professor of Business Performance at Cranfield School of Management in the UK.
This text demonstrates how to design and implement a simple and practical measurement system aimed at improving the performance of an organization. It is based on the concept of the Balanced Scorecard which encourages a focus on the key factors appropriate to a specific business, rather than just on financial results.
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