This book offers an in-depth look at developing effectiveness in the public sector and how to achieve the best possible outcomes for people rather than just good or efficient outputs. In 15 comprehensive chapters, the authors present structured ideas and practical approaches for achieving a more effective public sector. The book sets out a framework for visualising success in complex situations with multiple stakeholders. Topics include how you stimulate change and influence people to adopt changes, how you manage politics, set targets and standards, and measure them, and how you create a culture of high performance with a focus on getting the right things done. Effectiveness does not arise from excellence in one area alone and the book weaves together ideas on leadership, managing expectations, and keeping focus on the longer term. Creating an Effective Public Sector will be of interest to decision makers in the public sector, project managers working on central and local government projects, and senior civil servants. It will also be invaluable for advanced undergraduate and post-graduate students studying in the fields of government, project management, and public-sector management.
This Concise Introduction describes current approaches to measuring and managing performance in organisations and offers insights into how they may need to evolve as the working environment changes. It demonstrates the need to see performance management in the context of the culture and leadership of the organisation and not as a standalone activity.
Maximize your impact in the workplace with this clear and concise guidebook. It will show you how to get the best out of your staff by increasing morale, and getting them to work smarter, not harder. No matter how good your staff, you will not have an effective team without proper motivation. Written by Michael and Pippa Bourne, co-founders of an international management firm with decades of combined business and writing experience, the book walks you through all the essential principles and challenges of motivating people in four efficient chapters. From building a motivating environment and tracking performance to motivating yourself and getting through challenges, you'll be ready for any challenge. DK's bestselling Essential Managers books are ideal for managers at every level. These concise references demonstrate the techniques and skills that are useful in any work environment, making this series the most accessible single-subject business guides on the market.
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