Phillip Van Hooser's Books

Earning the Right to Be Heard

Sell Your Ideas, Build Your Influence, Grow Your Opportunities

By: Phillip Van Hooser

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Earning the Right to Be Heard

Sell Your Ideas, Build Your Influence, Grow Your Opportunities

By: Phillip Van Hooser

This is your practical, step-by-step guide to selling ideas, building influence, and growing opportunities in the most effective manner possible. What causes decision-makers to really listen to what you have to say? It can be very frustrating when the gatekeepers to your personal and professional success seem disinterested in your thoughts and suggestions. You can’t assume that good ideas will yield positive results, nor that a strong desire will enable you to surmount all obstacles and objections. You have to understand the decision-making process—the psychology behind why people say “yes” to some propositions and not others—and use this information to motivate the right people to take action. In this book, you will learn how to earn the right to be heard, as well as how to use your newfound influence to get more of what you want. Communication, persuasion, and negotiation do not have to be mysterious processes—all you have to do is package your ideas in a way that ensures key players will not only respond favorably to your advice, but seek it out in the future. Earning the Right to Be Heard offers the time-tested information, tools, and techniques for mastering the art of building influence, including how to: captivate your audience and set the stage for communication success demonstrate your credibility and competence anticipate, and prepare compelling responses to, the questions all decision-makers must have answered inspire action by convincing others to adopt your perspective maximize your impact through follow-up and results analysis Let Earning the Right to Be Heard help you discover the sweet spot of strategic communication so that you can gain respect and authority, attract more professional opportunities, and become a decision-maker yourself.

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Page Count

221

Publisher

Sound Wisdom

Published Date

ISBN 10

1640953256

ISBN 13

9781640953253

30-Day Journey to Accelerate Your Success

Elevate Your Performance and Fuel Your Professional Growth

By: Phillip Van Hooser,Alyson Van Hooser

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30-Day Journey to Accelerate Your Success

Elevate Your Performance and Fuel Your Professional Growth

By: Phillip Van Hooser,Alyson Van Hooser

Acquire the knowledge and skills necessary to earn success in today’s radically diverse, rapidly changing world with 30-Day Journey to Accelerate Your Success. This is more than a professional development book; it is a one-month journey to establishing a firm foundation in the principles that enhance performance and drive professional growth. If you commit to intentionally focusing on accelerating your success, over the course of 30 days you will master the then catalysts for high achievement and boost your momentum on your success journey. All you need is a burning desire and willingness to work toward getting better. With valuable insights from a boomer and a millennial leader, this book will show you exactly what it takes to succeed in a dynamic, multigenerational business world. Power-packed lessons include the following: How to eradicate negative tendencies and replace them with rewarding habits The best planning strategies to fuel professional growth Why emotional intelligence will help you improve communication and strengthen relationships How to ask for the opportunities you deserve—and then embrace them The secrets of peak performers Strategies for achieving work-life balance so that you can stay grounded in the grind The finishing touches required to achieve success might change, but the prerequisites never do. This 30-day success program offers a roadmap for elevating your professional game by explaining the critical qualities, behaviors, and actions you need to accelerate your success.

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Page Count

133

Publisher

Sound Wisdom

Published Date

ISBN 10

164095368X

ISBN 13

9781640953680

Leaders Ought to Know

11 Ground Rules for Common Sense Leadership

By: Phillip Van Hooser

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Leaders Ought to Know

11 Ground Rules for Common Sense Leadership

By: Phillip Van Hooser

Globally acclaimed leadership development expert, Phillip Van Hooser, teaches the ground rules of common sense leadership There are just some things every leader ought to know – like how to earn an employee’s respect, how to be truthful and be taken seriously as a leader. Leaders should also realize and recognize the negative habits and counter-productive behaviors that can be their downfall. Certain to be one of your top books on personal leadership development, Leaders Ought To Know will get all leaders -- new leaders, mid-level or executive managers -- familiar with the ground rules of leadership. Kick start your company's leadership development program with this common sense guide from Phillip Van Hooser, a top leadership development expert -- learn how to do more of the right things while avoiding the common leadership mistakes that trip up so many.

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Page Count

288

Publisher

John Wiley & Sons

Published Date

ISBN 10

1118652118

ISBN 13

9781118652114

Willie's Way

6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty

By: Phillip Van Hooser

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Willie's Way

6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty

By: Phillip Van Hooser

A book unlike any other customer service guide, Willie’s Way translates Willie’s common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven strategies will impress, entice and win new customers with every interaction. As a successful speaker and author who travels constantly, Phillip Van Hooser has been in and out of his fair share of cabs. But only one cabbie ever taught him anything about customer service. That cabbie is Willie, and the common-sense wisdom he imparted has become known as Willie’s Way. In Willie’s Way, you too will learn Willie’s unique brand of personalized service: How to woo customers so they come back again and again How to wow customers so they tell their friends about you How to win customers’ long-term business by exceeding their expectations How to apply Willie’s techniques to your own enterprises to build long-term customer loyalty “Willie’s Way is a fascinating compilation of real-life customer service stories that actually make a difference. It’s about building your brand one customer at a time. Read how enthusiasm, confidence and sincerity can impact your customers, grow revenues and impact your bottom line. This is the best book I’ve read on customer service in a long time.” –Joe Scarlett, Chairman of the Board, Tractor Supply Company “Van Hooser absolutely hit the bulls-eye with an outstanding instruction manual about the keys to extraordinary customer service. I have no doubt that companies and customer service professionals across virtually every industry will find value and fresh insights in the pages of this brilliantly written gem.” –Richard G. Kelley, Director of Sales Training, North America Axcan Pharma, Inc.

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Page Count

161

Publisher

Sound Wisdom

Published Date

ISBN 10

1640951458

ISBN 13

9781640951457

30-Day Journey to Accelerate Your Success

Elevate Your Performance and Fuel Your Professional Growth

By: Phillip Van Hooser,Alyson Van Hooser

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30-Day Journey to Accelerate Your Success

Elevate Your Performance and Fuel Your Professional Growth

By: Phillip Van Hooser,Alyson Van Hooser

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Page Count

133

Publisher

Sound Wisdom

Published Date

ISBN 10

164095368X

ISBN 13

9781640953680

Leaders Ought to Know

11 Ground Rules for Common Sense Leadership

By: Phillip Van Hooser

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Leaders Ought to Know

11 Ground Rules for Common Sense Leadership

By: Phillip Van Hooser

This guide will get all leaders, new leaders, mid-level or executive managers, familiar with the ground rules of leadership. It covers how to do more of the right things while avoiding the common leadership mistakes that trip up so many.

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Page Count

288

Publisher

John Wiley & Sons

Published Date

ISBN 10

111852926X

ISBN 13

9781118529263

We Need to Talk

Building Trust When Communicating Gets Critical

By: Phillip Van Hooser

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We Need to Talk

Building Trust When Communicating Gets Critical

By: Phillip Van Hooser

Will your business relationships suffer or be saved by your ability to communicate? Like it or not, professional relationships are impacted - positively or negatively - by the ability to communicate. Customers are won or lost - employees are encouraged or de-motivated - professional networks are expanded or extinguished - all by how well we communicate. We Need to Talk reveals key strategies to help you build trust, win respect and sidestep common minefields when communicating gets critical. "As a manager in a client service environment, the need frequently arises to have critical conversations. Within days of reading We Need to Talk, I applied two of the principles Phil described and was beyond thrilled at the outcome. Not only did my associate respond favorably to the message, but agreed that changes were needed and committed to making them. I was utterly amazed at how easy it was to have the conversation. Every manager, no matter how experienced can benefit from this book. The time comes for you to have your next critical conversation, pick up We Need to Talk. You'll be glad you did!" --Priscilla Pinnegar, Client Support Manager II ADP, Inc. Discover how you can: Establish empathy and trust when communicating with subordinates, co-workers, superiors or customers Rebuild the believability quotient when truthfulness has not always been practiced Rein in "brutal honesty" and the damage it causes Build rapport by "actively" listening Earn respect while delivering difficult or sensitive messages Build integrity while eliminating communication barriers like the "grapevine" And get results by guaranteeing the message you intended was interpreted correctly Through a masterful use of stories and illustrations, We Need to Talk reveals six unique, powerful strategies for communicating successfully when relationships and results are riding on your abilities.

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Sound Wisdom

Published Date

ISBN 10

1640951563

ISBN 13

9781640951563

Earning the Right to Be Heard

Sell Your Ideas, Build Your Influence, Grow Your Opportunities

By: Phillip Van Hooser

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Earning the Right to Be Heard

Sell Your Ideas, Build Your Influence, Grow Your Opportunities

By: Phillip Van Hooser

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Page Count

221

Publisher

Sound Wisdom

Published Date

ISBN 10

1640953256

ISBN 13

9781640953253

Leaders At Work Digital Book Set

By: Eric Papp,Phillip Van Hooser,David K. Williams,Connie Dieken

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Leaders At Work Digital Book Set

By: Eric Papp,Phillip Van Hooser,David K. Williams,Connie Dieken

Contains the following 4 e-books: Leadership by Choice: Increasing Influence and Effectiveness through Self-Management; Become the Real Deal: The Proven Path to Influence and Executive Presence; Leaders Ought to Know: 11 Ground Rules for Common Sense Leadership; and The 7 Non-Negotiables of Winning: Tying Soft Traits to Hard Results.

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Page Count

926

Publisher

John Wiley & Sons

Published Date

ISBN 10

1118839668

ISBN 13

9781118839669

You're Joe's Boy, Ain't Ya?

Life's Lessons for Living, Loving & Leading

By: Phillip Van Hooser

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You're Joe's Boy, Ain't Ya?

Life's Lessons for Living, Loving & Leading

By: Phillip Van Hooser

Joe's Boy is a collection of 16 stories or Lessons for Life that Phillip Van Hooser learned through personal experiences in his native Kentucky and beyond. These captivating stories allow the readers to see themselves as they are. More importantly, they create a vision of what we all can become.

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Page Count

222

Published Date

ISBN 10

1893322432

ISBN 13

9781893322431

We Need to Talk

Building Trust When Communicating Gets Critical

By: Phillip Van Hooser

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We Need to Talk

Building Trust When Communicating Gets Critical

By: Phillip Van Hooser

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Solve jigsaw puzzle

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Publisher

Sound Wisdom

Published Date

ISBN 10

1640951563

ISBN 13

9781640951563

Willie's Way

6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty

By: Phillip Van Hooser

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Willie's Way

6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty

By: Phillip Van Hooser

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Solve jigsaw puzzle

Age

Page Count

161

Publisher

Sound Wisdom

Published Date

ISBN 10

1640951458

ISBN 13

9781640951457

Leaders At Work Digital Book Set

By: Eric Papp,Phillip Van Hooser,David K. Williams,Connie Dieken

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Leaders At Work Digital Book Set

By: Eric Papp,Phillip Van Hooser,David K. Williams,Connie Dieken

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Solve jigsaw puzzle

Age

Page Count

926

Publisher

John Wiley & Sons

Published Date

ISBN 10

1118839668

ISBN 13

9781118839669

You're Joe's Boy, Ain't Ya?

Life's Lessons for Living, Loving & Leading

By: Phillip Van Hooser

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You're Joe's Boy, Ain't Ya?

Life's Lessons for Living, Loving & Leading

By: Phillip Van Hooser

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Solve jigsaw puzzle

Age

Page Count

222

Published Date

ISBN 10

1893322432

ISBN 13

9781893322431

Book's by Phillip Van Hooser

Earning the Right to Be Heard

Earning the Right to Be Heard

30-Day Journey to Accelerate Your Success

30-Day Journey to Accelerate Your Success

Leaders Ought to Know

Leaders Ought to Know

Willie's Way

Willie's Way

30-Day Journey to Accelerate Your Success

30-Day Journey to Accelerate Your Success

Leaders Ought to Know

Leaders Ought to Know

We Need to Talk

We Need to Talk

Earning the Right to Be Heard

Earning the Right to Be Heard

Leaders At Work Digital Book Set

Leaders At Work Digital Book Set

You're Joe's Boy, Ain't Ya?

You're Joe's Boy, Ain't Ya?

We Need to Talk

We Need to Talk

Willie's Way

Willie's Way

Leaders At Work Digital Book Set

Leaders At Work Digital Book Set

You're Joe's Boy, Ain't Ya?

You're Joe's Boy, Ain't Ya?

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