Peter Marriott's Books

Mission-Based Management

Leading Your Not-for-Profit In the 21st Century

By: Peter C. Brinckerhoff

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Mission-Based Management

Leading Your Not-for-Profit In the 21st Century

By: Peter C. Brinckerhoff

The only nonprofit management book you must have-in an exciting new edition As a nonprofit manager, you have to be more effective and more efficient than ever to win funding and support to ensure your organization pursues its mission, meets community needs, and maintains its budget, while juggling the demands of funders, clientele, boards, staff, and community. This Third Edition of Mission-Based Management provides comprehensive, hands-on guidance that addresses your unique concerns as a nonprofit manager and policy-maker Addresses the effects of SOX, organizational transparency, new technologies, technology planning, and marketing in today's environment Is written by a nationally recognized expert who has trained thousands of nonprofit managers in hundreds of seminars on the best practices in nonprofit management Includes in each chapter a recap and a list of questions for group discussion More than ever before, as a nonprofit manager, you want and need practical guidance on how to do your job and run your organization more effectively and efficiently. And more than ever before, Mission-Based Management, Third Edition provides the definitive answer.

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Page Count

325

Publisher

John Wiley & Sons

Published Date

ISBN 10

0470432071

ISBN 13

9780470432075

Britain's Great War Experience

Life at Home and Abroad 1914-1918

By: Dr Peter Liddle

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Britain's Great War Experience

Life at Home and Abroad 1914-1918

By: Dr Peter Liddle

Expertly written and beautifully presented, this book of outstanding photographs, documents and art work captures the spirit of the British people as they faced and successfully came through the prolonged challenge of the First World War. ??Using previously unpublished material from the Liddle Collection in the University Library at Leeds and supporting this with photographs from private and public collections from many parts of the British Isles, Britons Experience the Great War brings the experience of soldiers, sailors and airmen graphically close. It is, however, not just the fighting fronts which are so well represented: from the industrial, agricultural, domestic, educational and war resistance scenes, the response to war of workers, wives, sweethearts, students, children, rebels and resisters is made clear. Fund raising, rationing, humour, anxiety and grief are documented in this book in a way which provides touching testimony of the spirit of the times.??With almost four hundred illustrations, the book spans the British Isles and the most remote fighting fronts.

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Page Count

232

Publisher

Pen and Sword

Published Date

ISBN 10

1473821169

ISBN 13

9781473821163

The Property Masters

A History of the British Commercial Property Sector

By: Peter Scott

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The Property Masters

A History of the British Commercial Property Sector

By: Peter Scott

This is a thorough exploration of the evolution of the commercial property investment and development markets from the mid-nineteenth century to the present day. It explains how the current investment scene emerged and fills an important gap in the literature on the property market.

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Page Count

360

Publisher

Taylor & Francis

Published Date

ISBN 10

0419209506

ISBN 13

9780419209508

The Complete Travel Detective Bible

The Consummate Insider Tells You What You Need to Know in an Increasingly Complex World

By: Peter Greenberg

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The Complete Travel Detective Bible

The Consummate Insider Tells You What You Need to Know in an Increasingly Complex World

By: Peter Greenberg

Covering every aspect of the domestic and international travel process, shares the author's expertise as he offers tips on how to find the best accommodations, fares, service, tours, and activities at the lowest possible prices.

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643

Publisher

Rodale

Published Date

ISBN 10

1594867089

ISBN 13

9781594867088

Don't Hassel the Hoff

The Autobiography

By: David Hasselhoff,Peter Thompson

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Don't Hassel the Hoff

The Autobiography

By: David Hasselhoff,Peter Thompson

The Los Angeles Times called him a "counterculture icon," and TV Guide dubbed him one of "TV's Ten Most Powerful Stars," but true aficionados simply call him "The Hoff." Don't Hassel the Hoff follows David Hasselhoff's phenomenal career, from his earliest childhood role in Peter Pan to his latest adventure, starring in Mel Brooks's Tony award-winning musical, The Producers. There is no better time to celebrate Hasselhoff's life and a career that continues to grow and thrive. As the star of the extremely popular classic television shows, "Baywatch" and "Knight Rider," Hasselhoff is an international mega-star, with platinum album sales and starring roles on Broadway and London's West End. As this fascinating memoir reveals, there's more to this handsome superstar than great hair, and legs that look good while running down a beach. "The Hoff" is also a smart, caring man with a huge heart. "This book is my opportunity to print something from my heart, to tell the truth about what happened to me on the long and winding road from Baltimore to Baywatch to Broadway – and beyond. And the truth is not to be found in tabloid stories but in my actions: I am a good father and tried to be a good husband. I love people and the emotional rollercoaster that goes with human relationships. I love all the bewildering, crazy and wonderful things that life has to offer. This book is about my successes and my failures, my strengths and my weaknesses. And, above all, it is about the hope contained in the Knight Rider slogan: "One man can make a difference." --David Hasselhoff Full of behind-the-scenes looks at Hasselhoff's television series, celebrations of his proudest moments, and the truths about his struggles with relationships and alcohol, Don't Hassel the Hoff is both highly entertaining and deeply personal, making this an engrossing page-turner from start to finish. Long live "The Hoff.

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Page Count

369

Publisher

Macmillan

Published Date

ISBN 10

1429901063

ISBN 13

9781429901062

Simplicity Marketing

End Brand Complexity, Clutter, and Confusion

By: Steven M. Cristol,Peter Sealey

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Simplicity Marketing

End Brand Complexity, Clutter, and Confusion

By: Steven M. Cristol,Peter Sealey

For more than half a century, marketers have bombarded customers with more and more choices in products and services. What is the result? Unprecedented anxiety. Our mental circuit breakers are on overload. In fact, pioneering brand strategists Steven M. Cristol and Peter Sealey assert that we have reached our manageable threshold for making decisions -- and a watershed in product proliferation. In this pathbreaking book, the authors argue with compelling evidence that the next generation of marketing successes will belong to those brands that simplify customers' lives or businesses in ways that are inextricably tied to brand and product positioning. They contend that if a brand is not reducing customer stress, it is creating it -- and it is vulnerable to losing market share to more customer-empathetic competitors. Writing especially for product or brand managers who are struggling to simplify their portfolios, Cristol and Sealey have created a breakthrough framework that is itself a lesson in simplicity. After presenting two essential guideposts for managers to assess where their brand sits on the stress spectrum, the authors turn to the heart of Simplicity Marketing -- the 4 R's of simplification: Replace, Repackage, Reposition, and Replenish. Using scores of real-world company examples, Cristol and Sealey show how each of the 4 R's interacts with the others in powerful ways to relieve customer stress and how these strategies may be executed individually or in combination to build brand loyalty. Here for the first time are ten specific strategies to relieve customer stress through consolidating, aggregating, or integrating products and services, repositioning brands for more relevance to stress reduction, and decluttering customers' decision-making requirements. The final pages of this brilliant manifesto for a simplicity revolution provide a guide to managing simplicity strategies, leveraging information technology to simplify rather than complicate customers' lives, and integrating all the tools in the book into an executional blueprint.

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Page Count

296

Publisher

Simon and Schuster

Published Date

ISBN 10

0743215680

ISBN 13

9780743215688

Corporate Finance

By: Peter Moles,Robert Parrino,David S. Kidwell

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Corporate Finance

By: Peter Moles,Robert Parrino,David S. Kidwell

Fundamentals of Corporate Finance helps students develop the intuition and analytical skills necessary to effectively apply financial tools in real-world decision-making situations. The authors provide a fully integrated framework for understanding how value creation relates to all aspects of corporate finance; whether it be evaluating an investment opportunity, determining the appropriate financing for a business, or managing working capital. This unique and integrated framework also provides robust coverage of problem solving and decision-making skills.

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971

Publisher

John Wiley & Sons

Published Date

ISBN 10

0470683708

ISBN 13

9780470683705

In His Steps

The Life and Times of Wilberforce Cooper, Vancouver's Skid Road Priest

By: Peter J. Cooper

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In His Steps

The Life and Times of Wilberforce Cooper, Vancouver's Skid Road Priest

By: Peter J. Cooper

This book describes the experiences of the author's great-uncle, Wilberforce Cooper, who was an Anglican priest ministering to the people of Vancouver's downtown east side during 1921-1952. Reverend Cooper began his ecclesiastical calling in the slums of London and then as a British Army chaplain in the hospitals and trenches of WW1 before moving to Canada - first to the B.C. Cariboo and then to be the rector of St. James Church in Vancouver. During the early-mid 1900s the East End of Vancouver was home to most of the city's poor, homeless, addicted and unemployed, and was a magnet for illegal intoxicants, disreputable venues and prostitution. In addition, the East End was where Chinese and Japanese immigrants had settled and their presence attracted the continuing attention of white racists. And all this vice and prejudice was enabled by a corrupt Civic Administration that depended upon graft. This was the parish that Father Cooper presided over and where he became well known and loved as someone who cared and fought for the physical as well as the spiritual wellbeing of each individual resident. The author has made use of unpublished memoirs as well as stories in newspapers and other writings to document his great-uncle's life and times. While a number of references to Rev. Cooper's religious thought and outreach can be found in the literature, this is the first book to address his work and actions solidly within the context of the social and political milieu of the Lower Mainland during his tenure.

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178

Publisher

FriesenPress

Published Date

ISBN 10

1525544535

ISBN 13

9781525544538

The Travel Detective

How to Get the Best Service and the Best Deals from Airlines, Hotels, Cruise Ships, and Car Rental Agencies

By: Peter Greenberg

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The Travel Detective

How to Get the Best Service and the Best Deals from Airlines, Hotels, Cruise Ships, and Car Rental Agencies

By: Peter Greenberg

Renowned travel authority and NBC Today show travel editor Peter Greenberg shares his insider secrets. Americans now travel more than ever before. Yet as our traveling has increased, the service we receive from airlines, hotels, and other agencies has deteriorated dramatically. Industry surveys reveal what you already feel: growing dissatisfaction among travelers of every age, income, and education level. We've been abused by the travel experience. Peter Greenberg is here to help. The Travel Detective tells you the things most travel agents can't — or sometimes just won't — tell you. In his characteristic friendly and conversational tone, Greenberg tells how to find the secret walk-up fares that can save air travelers hundreds, if not thousands of dollars on last minutes flights; which coach seats on which planes are better than first class; the secret rule to know to avoid being bumped from a flight, which cruise ship brochures lie; which credit card companies are fastest — and slowest — to come to your aid in a foreign land, or worse, in the U.S.,; which hotels have the best — and the worst — fire and crime safety records, and how you can protect yourself; how to negotiate the best hotel room deal; which hotels have the worst water pressure in their showers (and better yet, how you can get great water pressure, even at those hotels); and much, much more. Accessible and entertaining, The Travel Detective gives you the information and tools you need to make every trip an affordable pleasure.

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Page Count

498

Publisher

Villard

Published Date

ISBN 10

1588361284

ISBN 13

9781588361288

Narratives of the Poor in Eighteenth-Century England Vol 4

By: Alysa Levene,Steven King,Alannah Tomkins,Thomas Nutt,Peter King,Deborah A Symonds,Lisa Zunshine

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Narratives of the Poor in Eighteenth-Century England Vol 4

By: Alysa Levene,Steven King,Alannah Tomkins,Thomas Nutt,Peter King,Deborah A Symonds,Lisa Zunshine

Presents narratives of the poor in eighteenth-century Britain. This collection covers the period from the early eighteenth century through to the Poor Law Amendment Act of 1834 and includes transcriptions of hand-written first-hand representations of poverty to poor law officials.

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Page Count

455

Publisher

Taylor & Francis

Published Date

ISBN 10

1040249396

ISBN 13

9781040249390

Hospitable Healthcare

Just What the Patient Ordered!

By: Stowe Shoemaker,Peter Yesawich

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Hospitable Healthcare

Just What the Patient Ordered!

By: Stowe Shoemaker,Peter Yesawich

“We thought we knew what patients needed..."– Dr. James Merlino, Cleveland Clinic Most consumers agree their service experiences with hospitals, clinics, and physicians fall well short of their service experiences with hotels, resorts, and restaurants. So, what would their experiences be like if healthcare providers served them the same way hospitality providers do? Given that both industries share many common service touchpoints, one wonders whether healthcare service providers could adopt principles of hospitality to enhance the patient experience. The insights shared in this book reveal the answer: yes! Rich with original survey data, examples, and interviews with widely admired hospitality and healthcare service practitioners, Hospitable Healthcare is a valuable resource guaranteed to enhance the patient experience. The first of its kind, Hospitable Healthcare introduces healthcare providers to an original service model based on principles the hospitality industry has used to create great guest experiences: PAEER (for Prepare, Anticipate, Engage, Evaluate, Reward). The model addresses four trends impacting healthcare: more patient-directed selection of healthcare service providers; greater transparency in the pricing of healthcare services to promote competition; more direct-to-consumer marketing to attract new patients; and the growing importance of patient satisfaction when payors determine reimbursement. As Shoemaker’s and Yesawich’s work reveals, Hospitable Healthcare is indeed just what the patient ordered!

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Page Count

156

Publisher

Simon and Schuster

Published Date

ISBN 10

1954676522

ISBN 13

9781954676527

A Hero For All Times

Marshall VC in The Great War

By: Peter Lees

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A Hero For All Times

Marshall VC in The Great War

By: Peter Lees

In September 1914 Neville Marshall gave up a successful horse treatment practice to join first the Belgian and then the British Army. His diary, dormant in family archives for 105 years, and letters describe his tumultuous war service. An Irish Guardsman, who was seconded to three Lancashire battalions, he rose in rank from Lieutenant to Acting Lieutenant-Colonel. Wounded at least nine times and awarded five gallantry medals, he revelled as well as suffered in his encounters with the German enemy. Outspoken on the conduct of the war, he was without doubt a gifted and courageous leader who led from the front. Fiercely loyal to his men, he earned their respect and affection. Yet with soldiers who were uncaring of their own states of body and mind or lacking physical fitness and self-respect, he worked tirelessly to restore their morale and battle readiness through strict disciplinary regimes. While undoubtedly a patriot and a hero, Marshall VC was not without character flaws, impetuously rushing to judgements. In this superbly researched book, his diaries and letters are supplemented from a wide range of archival and other sources. The result is no ordinary biography of an extraordinary officer who gave his life for his country.

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Page Count

305

Publisher

Pen and Sword Military

Published Date

ISBN 10

1399035347

ISBN 13

9781399035347

Applied Bayesian Modelling

By: Peter Congdon

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Applied Bayesian Modelling

By: Peter Congdon

This book provides an accessible approach to Bayesian computing and data analysis, with an emphasis on the interpretation of real data sets. Following in the tradition of the successful first edition, this book aims to make a wide range of statistical modeling applications accessible using tested code that can be readily adapted to the reader's own applications. The second edition has been thoroughly reworked and updated to take account of advances in the field. A new set of worked examples is included. The novel aspect of the first edition was the coverage of statistical modeling using WinBUGS and OPENBUGS. This feature continues in the new edition along with examples using R to broaden appeal and for completeness of coverage.

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684

Publisher

John Wiley & Sons

Published Date

ISBN 10

1118895061

ISBN 13

9781118895061

Aptitude for Destruction, Volume 2

Case Studies of Organizational Learning in Five Terrorist Groups

By: Brian A. Jackson,John C. Baker,Peter Chalk,Kim Cragin,John V. Parachini

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Aptitude for Destruction, Volume 2

Case Studies of Organizational Learning in Five Terrorist Groups

By: Brian A. Jackson,John C. Baker,Peter Chalk,Kim Cragin,John V. Parachini

Better ways are needed to understand how terrorist groups increase their effectiveness and become more dangerous. Learning is the link between what a group wants to do and its ability to actually do it; therefore, a better understanding of group learning might contribute to the design of better measures for combating terrorism. This study analyzes current understanding of group learning and the factors that influence it. It presents detailed case studies of learning in five terrorist organizations and develops a methodology for ascertaining what and why groups have learned, providing insights into their learning processes.

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Page Count

215

Publisher

Rand Corporation

Published Date

ISBN 10

0833040774

ISBN 13

9780833040770

All the Money in the World

How the Forbes 400 Make--and Spend--Their Fortunes

By: Peter W. Bernstein,Annalyn Swan

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All the Money in the World

How the Forbes 400 Make--and Spend--Their Fortunes

By: Peter W. Bernstein,Annalyn Swan

From Wall Street to the West Coast, from blue-collar billionaires to blue-blood fortunes, from the Google guys to hedge-fund honchos, this compulsively readable book gives us the lowdown on today richest Americans. Veteran journalists Peter W. Bernstein and Annalyn Swan delve into who made and lost the most money in the past twenty-five years, the fields and industries that have produced the greatest wealth, the biggest risk takers, the most competitive players, the most wasteful family feuds, the trophy wives, the most conspicuous consumers, the biggest art collectors, and the most and least generous philanthropists. Incorporating exclusive, never-before-published data from Forbes magazine, All the Money in the World is a vastly entertaining, behind-the-scenes look at today's Big Rich.

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Page Count

434

Publisher

Vintage

Published Date

ISBN 10

030727876X

ISBN 13

9780307278760

Hotel Secrets from the Travel Detective

Insider Tips on Getting the Best Value, Service, and Security in Accomodations from Bed-and-Breakfasts to Five-Star Resorts

By: Peter Greenberg

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Hotel Secrets from the Travel Detective

Insider Tips on Getting the Best Value, Service, and Security in Accomodations from Bed-and-Breakfasts to Five-Star Resorts

By: Peter Greenberg

Indispensable information for away-from-home lodging, from the author of the New York Times bestseller The Travel Detective In Hotel Secrets from the Travel Detective, America’s best-known and most trusted travel authority reveals the insider knowledge that can make every hotel stay as comfortable as (and sometimes even more cost-efficient than) home. With his incomparable access and nose for news, Peter Greenberg shares the secrets that people who know hotels—managers, maids, reservation clerks, bellhops, chefs, and maintenance guys—don’t want you to know about value, service, safety, security, and cleanliness. Tips include: • How to tell if your room is really clean • What never to order from room service • The real way to prevent hotel crime • How to beat excessive hotel phone charges • The exact rooms where headline-making events took place Drawn from the author’s experiences as both an investigative reporter and a constant traveler, Hotel Secrets from the Travel Detective is an essential guide to everything from luxury resorts to motels, from airport hotels and bed-and-breakfasts to outrageous (and often secret) alternatives to hotels.

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Page Count

306

Publisher

Villard

Published Date

ISBN 10

1588363996

ISBN 13

9781588363992

Strategic Management

The Challenge of Creating Value

By: Peter FitzRoy,James M. Hulbert,Timothy O'Shannassy

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Strategic Management

The Challenge of Creating Value

By: Peter FitzRoy,James M. Hulbert,Timothy O'Shannassy

Strategy is often the capstone class in a business education - dealing with the big questions of what companies decide to do - innovate, diversify, acquire or even to employ a range of these strategies. Benefitting from an international author team, the latest edition of this textbook stands out in its global perspective. With an emphasis on value creation, integration of financial considerations alongside coverage of areas that are often missed in competitor texts, such as financial implications for strategy, corporate governance and business ethics. The book also integrates a wide range of in-depth case studies, including Siemens AG, Intel, the Volkswagen Group, PerkinElmer and the Tata Group. Supplemented by a wide range of cutting edge online case studies and other internet resources, this text will provide students and their instructors with everything they need to succeed in this tough environment.

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Page Count

653

Publisher

Routledge

Published Date

ISBN 10

1317534999

ISBN 13

9781317534990

Mission-Based Marketing

Positioning Your Not-for-Profit in an Increasingly Competitive World

By: Peter C. Brinckerhoff

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Mission-Based Marketing

Positioning Your Not-for-Profit in an Increasingly Competitive World

By: Peter C. Brinckerhoff

A direct, practical guide revealing how you can lead your not-for-profit to success through mission-based marketing Now in a Third Edition, Mission-Based Marketing is a direct, practical guide showing how you can lead your not-for-profit to success in a more competitive world. This book provides the knowledge and skills you need to build a market-driven organization that holds onto its core values, does a better job of providing mission, and successfully competes for funding, clients, referral sources, staff, and board members. Includes new material on nonprofit websites, social networking and new methods of communication, advances in technology, customer service in today's world, and the effects of marketing on fundraising Goes beyond the hows and whys to include lots of hands-on advice and real-world examples Other titles by Brinckerhoff: Mission-Based Management: Leading Your Not-for-Profit In the 21st Century, Faith-Based Management: Leading Organizations That Are Based on More than Just Mission, and Social Entrepreneurship: The Art of Mission-Based Venture Development Filled with new material, this book appraises the trends that have dramatically affected the not-for-profit sector in the past several years, and explains how an organization can shape this shifting landscape to its ultimate benefit.

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Page Count

261

Publisher

John Wiley & Sons

Published Date

ISBN 10

0470889861

ISBN 13

9780470889862

Feigin and Cherry's Textbook of Pediatric Infectious Diseases E-Book

2-Volume Set

By: James Cherry,Gail J. Demmler-Harrison,Sheldon L. Kaplan,William J. Steinbach,Peter J Hotez

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Feigin and Cherry's Textbook of Pediatric Infectious Diseases E-Book

2-Volume Set

By: James Cherry,Gail J. Demmler-Harrison,Sheldon L. Kaplan,William J. Steinbach,Peter J Hotez

Feigin and Cherry's Textbook of Pediatric Infectious Diseases helps you put the very latest knowledge to work for your young patients with unparalleled coverage of everything from epidemiology, public health, and preventive medicine through clinical manifestations, diagnosis, treatment, and much more. Ideal for all physicians, whether in an office or hospital setting, Feigin and Cherry’s equips you with trusted answers to your most challenging clinical infectious disease questions. Meet your most difficult clinical challenges in pediatric infectious disease, including today’s more aggressive infectious and resistant strains as well as emerging and re-emerging diseases, with unmatched, comprehensive coverage of immunology, epidemiology, public health, preventive medicine, clinical manifestations, diagnosis, treatment, and much more. Find the answers you need quickly thanks to an organization both by organ system and by etiologic microorganism, allowing you to easily approach any topic from either direction.

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5004

Publisher

Elsevier Health Sciences

Published Date

ISBN 10

0323186602

ISBN 13

9780323186605

In Their Own Write

Contesting the New Poor Law, 1834–1900

By: Steven King,Paul Carter,Natalie Carter,Peter Jones,Carol Beardmore

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In Their Own Write

Contesting the New Poor Law, 1834–1900

By: Steven King,Paul Carter,Natalie Carter,Peter Jones,Carol Beardmore

Few subjects in European welfare history attract as much attention as the nineteenth-century English and Welsh New Poor Law. Its founding statute was considered the single most important piece of social legislation ever enacted, and at the same time, the coming of its institutions – from penny-pinching Boards of Guardians to the dreaded workhouse – has generally been viewed as a catastrophe for ordinary working people. Until now it has been impossible to know how the poor themselves felt about the New Poor Law and its measures, how they negotiated its terms, and how their interactions with the local and national state shifted and changed across the nineteenth century. In Their Own Write exposes this hidden history. Based on an unparalleled collection of first-hand testimony – pauper letters and witness statements interwoven with letters to newspapers and correspondence from poor law officials and advocates – the book reveals lives marked by hardship, deprivation, bureaucratic intransigence, parsimonious officialdom, and sometimes institutional cruelty, while also challenging the dominant view that the poor were powerless and lacked agency in these interactions. The testimonies collected in these pages clearly demonstrate that both the poor and their advocates were adept at navigating the new bureaucracy, holding local and national officials to account, and influencing the outcomes of relief negotiations for themselves and their communities. Fascinating and compelling, the stories presented in In Their Own Write amount to nothing less than a new history of welfare from below.

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311

Publisher

McGill-Queen's Press - MQUP

Published Date

ISBN 10

0228015367

ISBN 13

9780228015369

The Business Year: Abu Dhabi 2020

By: Peter Howson

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The Business Year: Abu Dhabi 2020

By: Peter Howson

As Ecuador and the world at large grapple with the emerging challenge of the COVID-19 pandemic, it is important not to forget the fundamentals of the Ecuadorian economy and the success stories of 2019 and the start of 2020. We believe contained within these pages is an accurate, balanced account of the state of the Ecuadorian economy as of publication, told through the words of the dozens of top public- and private-sector figures. The Business Year's country-specific publications, sometimes featuring over 150 face-to-face interviews, are among the most comprehensive annual economic publications available internationally. This 212-page publication covers green economy, finance, hydrocarbons, mining, agriculture, construction, industry, transport, education, health, ICT, and tourism.

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264

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The Business Year

Published Date

ISBN 10

1912498464

ISBN 13

9781912498468

Food and Beverage Management

By: Bernard Davis,Andrew Lockwood,Ioannis Pantelidis,Peter Alcott

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Food and Beverage Management

By: Bernard Davis,Andrew Lockwood,Ioannis Pantelidis,Peter Alcott

This introductory textbook provides a thorough guide to the management of food and beverage outlets, from their day-to-day running through to the wider concerns of the hospitality industry. It explores the broad range of subject areas that encompass the food and beverage market and its five main sectors – fast food and popular catering, hotels and quality restaurants and functional, industrial, and welfare catering. New to this edition are case studies covering the latest industry developments, and coverage of contemporary environmental concerns, such as sourcing, sustainability and responsible farming. It is illustrated in full colour and contains end-of-chapter summaries and revision questions to test your knowledge as you progress. Written by authors with many years of industry practice and teaching experience, this book is the ideal guide to the subject for hospitality students and industry practitioners alike.

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Page Count

410

Publisher

Routledge

Published Date

ISBN 10

1136001212

ISBN 13

9781136001215

Feeding, Sharing, and Devouring

Ritual and Society in Highland Odisha, India

By: Peter Berger

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Feeding, Sharing, and Devouring

Ritual and Society in Highland Odisha, India

By: Peter Berger

Few thorough ethnographic studies on Central Indian tribal communities exist, and the elaborate discussion on the cultural meanings of Indian food systems ignores these societies altogether. Food epitomizes the social for the Gadaba of Odisha. Feeding, sharing, and devouring refer to locally distinguished ritual domains, to different types of social relationships and alimentary ritual processes. In investigating the complex paths of ritual practices, this study aims to understand the interrelated fields of cosmology, social order, and economy of an Indian highland community.

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545

Publisher

Walter de Gruyter GmbH & Co KG

Published Date

ISBN 10

1614519757

ISBN 13

9781614519751

Witchcraft, Witch-Hunting, and Politics in Early Modern England

By: Peter Elmer

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Witchcraft, Witch-Hunting, and Politics in Early Modern England

By: Peter Elmer

Witchcraft, Witch-hunting, and Politics in Early Modern England constitutes a wide-ranging and original overview of the place of witchcraft and witch-hunting in the broader culture of early modern England. Based on a mass of new evidence extracted from a range of archives, both local and national, it seeks to relate the rise and decline of belief in witchcraft, alongside the legal prosecution of witches, to the wider political culture of the period. Building on the seminal work of scholars such as Stuart Clark, Ian Bostridge, and Jonathan Barry, Peter Elmer demonstrates how learned discussion of witchcraft, as well as the trials of those suspected of the crime, were shaped by religious and political imperatives in the period from the passage of the witchcraft statute of 1563 to the repeal of the various laws on witchcraft. In the process, Elmer sheds new light upon various issues relating to the role of witchcraft in English society, including the problematic relationship between puritanism and witchcraft as well as the process of decline.

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380

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Oxford University Press

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ISBN 10

0191027529

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9780191027529

At the Eleventh Hour

Reflections, Hopes and Anxieties at the Closing of the Great War, 1918

By: Hugh Cecil,Peter H. Liddle

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At the Eleventh Hour

Reflections, Hopes and Anxieties at the Closing of the Great War, 1918

By: Hugh Cecil,Peter H. Liddle

Following on from the highly acclaimed Facing Armageddon and Passchendaele in Perspective, At the Eleventh Hour recognises that a world was ending in November 1918, and by international collaboration on the 80th Anniversary we learn through this book, what it was like to experience the transition from war to peace. Distinguished historians brilliantly convey a sense of immediacy as the Armistice is recreated and analysed.The reader will not just acquire new areas of information, he will have some of the existing knowledge which he thought was soundly held, strikingly challenged in the pages of this superbly illustrated book.

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634

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Pen and Sword

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1473819245

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9781473819245

HBR's 10 Must Reads Collection (12 Books)

By: Harvard Business Review,Peter F. Drucker,Clayton M. Christensen,Daniel Goleman,Michael E. Porter

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HBR's 10 Must Reads Collection (12 Books)

By: Harvard Business Review,Peter F. Drucker,Clayton M. Christensen,Daniel Goleman,Michael E. Porter

From management to strategy to leadership, this is the best of Harvard Business Review. This essential, comprehensive digital collection delivers the entire 12 books of the HBR’s 10 Must Reads series with over 120 Harvard Business Review articles. With this essential collection from Harvard Business Review, you’ll have the best management ideas and advice all in one place. Now offered as a comprehensive digital compilation, this set includes the entire library of Harvard Business Review articles (more than 120 of them) found in the HBR 10 Must Reads book series. From leadership and strategy to innovation and marketing, no other collection offers the top thinking from global experts on today’s most essential management topics. The collection includes must-have articles on the following topics: Leadership, Managing Yourself, Strategy, Managing People, Change Management, Communication, Innovation, Making Smart Decisions, Teams, Collaboration, and Strategic Marketing. In addition, you’ll get articles from the foundational HBR’s 10 Must Reads: The Essentials, which offers seminal pieces chosen by the editorial team at Harvard Business Review. Each book is packed with enduring advice from the best minds in business such as: Michael Porter, Clayton Christensen, Peter Drucker, John Kotter, Daniel Goleman, Jim Collins, Ted Levitt, Gary Hamel, W. Chan Kim, Renée Mauborgne and much more. The HBR’s 10 Must Reads Collection includes: HBR’s 10 Must Reads: The Essentials This book brings together the best thinking from management’s most influential experts. Once you’ve read these definitive articles, you can delve into each core topic the series explores: managing yourself, managing people, leadership, strategy, and change management. HBR’s 10 Must Reads on Managing Yourself The path to your professional success starts with a critical look in the mirror. Here’s how to stay engaged throughout your 50-year work life, tap into your deepest values, solicit candid feedback, replenish your physical and mental energy, and rebound from tough times. This book includes the bonus article “How Will You Measure Your Life?” by Clayton M. Christensen. HBR’s 10 Must Reads on Managing People Managing your employees is fraught with challenges, even if you’re a seasoned pro. Boost their performance by tailoring your management styles to their temperaments, motivating with responsibility rather than money, and fostering trust through solicited input. This book includes the bonus article “Leadership That Gets Results,” by Daniel Goleman. HBR’s 10 Must Reads on Leadership Are you an extraordinary leader—or just a good manager? Learn how to motivate others to excel, build your team’s confidence, set direction, encourage smart risk-taking, credit others for your success, and draw strength from adversity. This book includes the bonus article “What Makes an Effective Executive,” by Peter F. Drucker. HBR’s 10 Must Reads on Strategy Is your company spending too much time on strategy development, with too little to show for it? Discover what it takes to distinguish your company from rivals, clarify what it will (and won’t) do, create blue oceans of uncontested market space, and make your priorities explicit so employees can realize your vision. This book includes the bonus article “What Is Strategy?” by Michael E. Porter. HBR’s 10 Must Reads on Change Management Most companies’ change initiatives fail—but yours can beat the odds. Learn how to overcome addiction to the status quo, establish a sense of urgency, mobilize commitment and resources, silence naysayers, minimize the pain of change, and motivate change even when business is good. This book includes the bonus article “Leading Change,” by John P. Kotter. HBR’s 10 Must Reads on Innovation To innovate profitably, you need more than just creativity. Learn how to decide which ideas are worth pursuing, innovate through the front lines, tailor your efforts to meet customer’s needs, and avoid classic pitfalls. This book includes the bonus article “The Discipline of Innovation” by Peter F. Drucker. HBR’s 10 Must Reads on Communication The best leaders know how to communicate clearly and persuasively. From connecting with the audience and establishing credibility to inspiring others to carry out your vision, get the skills you need to express your ideas with clarity and impact—no matter what the situation. This book includes the bonus article “The Necessary Art of Persuasion” by Jay A. Conger. HBR’s 10 Must Reads on Collaboration Join forces with others inside and outside your organization to solve your toughest problems. Learn how to forge strong relationships, build a collaborative culture, and manage conflict wisely. This book includes the bonus article “Social Intelligence and the Biology of Leadership” by Daniel Goleman and Richard Boyatzis. HBR’s 10 Must Reads on Strategic Marketing Reinvent your marketing by putting it—and your customers—at the center of your business. Leading experts provide the insights and advice you need to figure out what business you’re really in, uncover your brand’s strengths and weaknesses, and end the war between sales and marketing. This book includes the bonus article “Marketing Myopia” by Theodore Levitt. HBR’s 10 Must Reads on Making Smart Decisions Discover why bad decisions happen to good managers—and how to make better ones. Get the skills you need to make bold decisions that challenge the status quo, support your decisions with data, and foster and address constructive criticism. This book includes the bonus article “Before You Make that Big Decision …” by Daniel Kahneman, Dan Lovallo, and Olivier Sibony. HBR’s 10 Must Reads on Teams Most teams underperform. Yours can beat the odds. Learn how to boost team performance through mutual accountability, motivate large, diverse groups to tackle complex projects, and increase your teams’ emotional intelligence. This book includes the bonus article “The Discipline of Teams” by John R. Katzenbach and Douglas K. Smith. About the HBR’s 10 Must Reads Series: HBR's 10 Must Reads series is the definitive collection of ideas and best practices for aspiring and experienced leaders alike. These books offer essential reading selected from the pages of Harvard Business Review on topics critical to the success of every manager. Each book is packed with advice and inspiration from the best minds in business.

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1716

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Harvard Business Review Press

Published Date

ISBN 10

1625278144

ISBN 13

9781625278142

Crafting Customer Value

The Art and Science

By: Peter Duchessi

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Crafting Customer Value

The Art and Science

By: Peter Duchessi

In today's competitive marketplace, customer value " a combination of product and service benefits at a fair price that creates value in the minds of customers " is the key variable for business success. Using several comprehensive and highly integrated frameworks, Peter Duchessi provides strategies for defining customer value and for developing the critical business, personnel, quality, and information systems that are responsible for delivering customer value. Whereas other books focus on just one of these critical areas, Crafting Customer Value provides a comprehensive account of what a company must do and how to go about doing it in each area. The author's numerous vignettes and cases illustrate how successful companies set clear business direction, formulate a customer value strategy, design and implement new business processes, develop a loyal cadre of employees, institute effective quality programs, and deploy state-of-the-art information systems. This book is a valuable guide for managers who are interested in transforming their companies into customer value-added enterprises that can earn high profits.

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210

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Purdue University Press

Published Date

ISBN 10

1557532311

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9781557532312

Revolution, Religion, and National Identity

Imperial Anglicanism in British North America, 1745-1795

By: Peter M. Doll

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Revolution, Religion, and National Identity

Imperial Anglicanism in British North America, 1745-1795

By: Peter M. Doll

Starting from a discussion of the constitutional and theological basis of the establishment of the Church of England, Peter Doll relates how in response to the events of this period a colonial Anglican church establishment changed from a merely theoretical ideal to a cornerstone of post-Revolutionary colonial policy in British North America."--BOOK JACKET.

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348

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Fairleigh Dickinson Univ Press

Published Date

ISBN 10

0838638309

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9780838638309

Investors in People Maintained

By: Peter Taylor,Bob Thackwray

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Investors in People Maintained

By: Peter Taylor,Bob Thackwray

Investors in People Maintained provides a discussion of how organisations can maintain and retain Investors in People (IIP) recognition. Using a no-nonsense approach to help managers and trainers cut through the jargon surrounding the topic, the authors show how organizations can and should plan for Investors in People reviews (reassessments). Peter Taylor and Bob Thackwray provide valuable advice on: the use of post-assessment feedback; maintaining commitment, particularly of managers; improving the planning for evaluation; and continuous development and refinement. This revised edition of Investors in People Maintained brings readers up to date with the changes reflected in the 2001 revised version of the IIP framework, including changes to the delivery network with the introduction of Learning and Skills Councils, the Small Business Service, and Education and Learning Wales. Investors in People Maintained demonstrates how organizations can continue to gain further benefits when continuing to use the Standard, making it an ideal companion to the authors' best-selling introduction to Investors in People, Investors in People Explained. The book is divided into three parts. Part One looks at the major issues faced by organizations following Investors in People recognition. It starts by examining the process, then looks at ways of strengthening the culture of continuous improvement and maintaining momentum. Part Two gives case study examples from a broad range of organizations, showing the wide variety of experiences and benefits to be gained from the review process. Part Three provides practical tools, instruments and strategies that can be used to support the process of embedding, evaluating and creating continuous improvement.

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228

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Kogan Page Publishers

Published Date

ISBN 10

0749434619

ISBN 13

9780749434618

The American Detective Novel in Translation

: the Translations of Raymond Chandler’s Novels Into Spanish

By: Daniel Peter LINDER MOLIN

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The American Detective Novel in Translation

: the Translations of Raymond Chandler’s Novels Into Spanish

By: Daniel Peter LINDER MOLIN

Empleando una metodología propia de los estudios descriptivos de traduc- ción, se analiza un corpus de cuatro novelas del autor norteamericano Raymond Chandler (The Big Sleep, 1939; Farewell, My Lovely, 1940; The Little Sister, 1949; y The Long Goodbye, 1954) y las traducciones al español publica- das en Argentina y España.

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524

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Ediciones Universidad de Salamanca

Published Date

ISBN 10

8478008470

ISBN 13

9788478008476

Gods on Earth

The Management of Religious Experience and Identity in a North Indian Pilgrimage Centre

By: Peter van der Veer

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Gods on Earth

The Management of Religious Experience and Identity in a North Indian Pilgrimage Centre

By: Peter van der Veer

This book is the result of the long interest in Hindu pilgrimage which was encouraged during his study of Sanskrit and Hinduism It provided a detailed historical anthropology of Ayodhya, which argues that religious values can reflect political and economic processes. This is Volume 59 of the London School of Economics Monographs on Social Anthropology.

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237

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Routledge

Published Date

ISBN 10

1000324575

ISBN 13

9781000324570

Philosophers as Educational Reformers (International Library of the Philosophy of Education Volume 10)

The Influence of Idealism on British Educational Thought

By: Peter Gordon,John White

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Philosophers as Educational Reformers (International Library of the Philosophy of Education Volume 10)

The Influence of Idealism on British Educational Thought

By: Peter Gordon,John White

This volume assesses how far the ideas and achievements of the 19th century British Idealist philosophical reformers are still important for us today when considering fundamental questions about the structure and objectives of the education system in England and Wales. Part 1 examines those ideas of the Idealists, especially T. H. Green, which had most bearing on the educational reforms carried out between 1870 and the 1920s and traces their connection with the philosophy and educational theory of Hegel and other post-Kantians. Part 2 is an historical survey, concentrating on the innovations in the organization and contents of education in England and Wales brought about by the administrators and educationists educated in philosophical idealism. Part 3 considers what relevance the philosophical and practical ideas of this interconnected group of reformers have to education today.

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247

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Routledge

Published Date

ISBN 10

1135170967

ISBN 13

9781135170967

Grand Tourist 2

On Experiencing the World

By: Ellen Boer,Peter Boer

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Grand Tourist 2

On Experiencing the World

By: Ellen Boer,Peter Boer

When Peter asked Ellen to marry him some fifty years ago, she asked what he thought their life would be like. He answered, I will show you the world. Their own grand tour has taken them to seven continents, to over a hundred fifty countries, and to favorite places many dozens of times. Their love of history, geography, and wildlife has led them to explore the polar regions, the African savanna, and the ruins of great civilizations. In this volume, they not only recount the best venues but also share their practical insights into how to plan a perfect trip.

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1044

Publisher

Xlibris Corporation

Published Date

ISBN 10

154346887X

ISBN 13

9781543468878

The Talent Powered Organization

Strategies for Globalization, Talent Management and High Performance

By: Peter Cheese,Robert Joseph Thomas,Elizabeth Craig

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The Talent Powered Organization

Strategies for Globalization, Talent Management and High Performance

By: Peter Cheese,Robert Joseph Thomas,Elizabeth Craig

The Talent Powered Organization" shows how businesses and organizations must treat talent as a strategic issue so that their operations are focused on growing the workforce talent on which they depend.

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288

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Kogan Page Publishers

Published Date

ISBN 10

074944990X

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9780749449902

Solute Movement in the Rhizosphere

By: Philip Bernard Tinker,Peter Hague Nye

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Solute Movement in the Rhizosphere

By: Philip Bernard Tinker,Peter Hague Nye

This is a completely revised edition of the previously titled Solute Movement in the Soil-Root System . It describes in detail how plant nutrients and other solutes move in the soil in response to plant uptake, and it provides a basis for understanding processes in the root zone so that they can be modeled realistically in order to predict the effects of variations in natural conditions or our own practices.

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465

Publisher

Oxford University Press, USA

Published Date

ISBN 10

0195124928

ISBN 13

9780195124927

Wikitravel Chicago

By: Peter B. Fitzgerald,Marc Heiden

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Wikitravel Chicago

By: Peter B. Fitzgerald,Marc Heiden

Wikitravel Chicago is the most comprehensive guide ever published to Chicago, with museums, sports, and skyscrapers from top to bottom, up-to-date info on jazz, blues, and Chicago nightlife, in-depth coverage of amazing restaurants across the city and 27 handy city maps with attractions marked. Built using the award-winning Wikitravel website, all Wikitravel guides are written by fellow travelers and updated by our editors from top to bottom multiple times per year, so you're always guaranteed to get the newest information.

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419

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Wikitravel Press

Published Date

ISBN 10

1440427755

ISBN 13

9781440427756

Captured at Arnhem

Men's Experiences in Their Own Words

By: Peter Green

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Captured at Arnhem

Men's Experiences in Their Own Words

By: Peter Green

For the British 1st Airborne Division Operation Market Garden in September 1944 was a disaster. The Division was eliminated as a fighting force with around a half of its men were captured. The Germans were faced with dealing with 6,000 prisoners in a fortnight; many of them seriously wounded. Somehow the men were processed and despatched to camps around Germany and German occupied eastern Europe. Here the men experienced the reality of the collapsing regime – little food and shrinking frontiers. Once liberated in 1945 returning former prisoners were required to complete liberation questionnaires. Some refused. Others returned before ’Operation Endor’ to handle released men and their repatriation to Britain was in place. Around a third did. However the questionnaires that do exist give an picture of every day experience for the 2,357 of these elite troops’ time in captivity from capture to release. They show that German procedures still operating, but that men were often treated inhumanely, when moved to camps by closed box cars and when camps were evacuated. Although their interrogators were interested in Allied aircraft and airfields, their interrogators were also concerned the effect of the new miracle weapons and with politics, how Germany would be treated after an Allied victory? Nevertheless the airborne men’s morale remained high; carrying out sabotage at artificial oil plants, railway repairs, factories and mines. Some overcame their guards when being evacuated at the end of the War, in some cases joining the Resistance. They record help received from Dutch, French and German civilians.

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602

Publisher

Pen and Sword Military

Published Date

ISBN 10

1399088408

ISBN 13

9781399088404

Book's by Peter Marriott

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