Paul R. Timm's Books

Straight Talk

Written Communication for Career Success

By: Paul R. Timm,Sherron Bienvenu

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Straight Talk

Written Communication for Career Success

By: Paul R. Timm,Sherron Bienvenu

This text provides a thorough overview and hands-on practice in the written communication skills essential for life and work success.

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Page Count

257

Publisher

Routledge

Published Date

ISBN 10

1136909028

ISBN 13

9781136909023

How to Hold Successful Meetings

30 Action Tips for Managing Effective Meetings

By: Paul R. Timm

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How to Hold Successful Meetings

30 Action Tips for Managing Effective Meetings

By: Paul R. Timm

Provides tips for holding successful meetings, including inviting the right people, running short meetings, preventing someone from taking over a meeting, and developing an agenda.

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Publisher

Red Wheel/Weiser

Published Date

ISBN 10

1632658526

ISBN 13

9781632658524

50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

By: Paul R. Timm

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50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

By: Paul R. Timm

50 Simple Yet Effective Ways to Keep Customers Happy and Coming Back for More Ultimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affect an organization’s bottom line more than any ad campaign, marketing program, or PR effort. This book is designed to get all managers and employees thinking about the little things that can make all the difference. It’s a quick read—you can finish it in less time than it takes to deal with one customer complaint. And if you put the information within this book into action, you will be able to decrease customer complaints considerably. It’s packed with practical, applicable suggestions that can be put to work immediately, such as how to: Turn angry customers into lifelong clients Use a simple gesture to immediately put customers at ease Listen with more than your ears Easily give customers more than they expect Use negative feedback for positive action Managers and staff members alike can use this little manual to avoid the devastating ripple effects that turned-off customers can produce. It will easily show how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centered innovations to create a consistent and persistent strengthening of your customer base.

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Page Count

160

Publisher

Red Wheel/Weiser

Published Date

ISBN 10

1601637020

ISBN 13

9781601637024

People at Work

Human Relations in Organizations

By: Paul R. Timm,Brent D. Peterson

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People at Work

Human Relations in Organizations

By: Paul R. Timm,Brent D. Peterson

Introductory text balances concepts and applications in its analysis of the psychological and social issues people face in the workplace. Chapters on minorities and women have been extensively updated. Additional coverage of ethics, self-actualization, and cross-cultural communications is included.

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Page Count

550

Publisher

South Western Educational Publishing

Published Date

ISBN 10

0314009019

ISBN 13

9780314009012

50 Ways to Win New Customers

By: Paul R. Timm

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50 Ways to Win New Customers

By: Paul R. Timm

There are probably thousands of ways to attract and keep customers, but 50 Ways to Win New Customers and 50 Powerful Ideas You Can Use to Keep Your Customers offer the best -- a mix of classic, commonsense tips and ingenious advice. Written in the simple, practical, example-filled style for which he's becoming well-known, Paul Timm shows any business how to get the customers it needs to survive...and keep them for life.

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Page Count

100

Published Date

ISBN 10

1564140725

ISBN 13

9781564140722

Winning Telephone Tips

30 Fast and Profitable Tips for Making the Best Use of Your Phone

By: Paul R. Timm

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Winning Telephone Tips

30 Fast and Profitable Tips for Making the Best Use of Your Phone

By: Paul R. Timm

A refresher on developing an authoritative, clear and friendly phone manner.

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Page Count

100

Published Date

ISBN 10

156414299X

ISBN 13

9781564142993

How to Make Winning Presentations

30 Action Tips for Getting Your Ideas Across with Clarity and Impact

By: Paul R. Timm

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How to Make Winning Presentations

30 Action Tips for Getting Your Ideas Across with Clarity and Impact

By: Paul R. Timm

Includes index.

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Page Count

100

Published Date

ISBN 10

1564143260

ISBN 13

9781564143266

50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

By: Paul R. Timm

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50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

By: Paul R. Timm

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Solve jigsaw puzzle

Age

Page Count

160

Publisher

Red Wheel/Weiser

Published Date

ISBN 10

1601637020

ISBN 13

9781601637024

Straight Talk

Written Communication for Career Success

By: Paul R. Timm,Sherron Bienvenu

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Straight Talk

Written Communication for Career Success

By: Paul R. Timm,Sherron Bienvenu

This text provides a thorough overview and hands-on practice in the written communication skills essential for life and work success.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

257

Publisher

Routledge

Published Date

ISBN 10

1136909028

ISBN 13

9781136909023

Straight Talk

Oral Communication for Career Success

By: Paul R. Timm,Sherron Bienvenu

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Straight Talk

Oral Communication for Career Success

By: Paul R. Timm,Sherron Bienvenu

Career success comes to people who are good at giving correct information, developing strong working relationships, attracting and satisfying customers, working in teams, solving disputes, building consensus for decisions, picking other people’s brains for useful insights, conveying ideas, listening, and building networks of friends and coworkers. What is the common denominator in all these activities? They all involve the functions of communication: the ability to influence through, speaking, writing, interviewing, and group interaction skills. In fact, excellent communication skills can do more to accelerate a promising career than almost any other factor.

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Age

Page Count

284

Publisher

Routledge

Published Date

ISBN 10

1136909168

ISBN 13

9781136909160

Book's by Paul R. Timm

Straight Talk

Straight Talk

How to Hold Successful Meetings

How to Hold Successful Meetings

50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

People at Work

People at Work

50 Ways to Win New Customers

50 Ways to Win New Customers

Winning Telephone Tips

Winning Telephone Tips

How to Make Winning Presentations

How to Make Winning Presentations

50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

Straight Talk

Straight Talk

Straight Talk

Straight Talk

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