Technology is changing the way we do business, the way we communicate with each other, and the way we learn. This new edition is intended to help technical writers, graphic artists, engineers, and others who are charged with producing product documentation in the rapidly changing technological world. While preserving the basic guidelines for developing manuals and warnings presented in the previous edition, this new edition offers new material as well, including a much-expanded section on hazard analysis. Features Provides more explicit guidance on conducting a hazard analysis, including methods and documentation Offers in-depth discussion of digital platforms, including video, animations, and even virtual reality, to provide users with operating instructions and safety information Incorporates current research into effective cross-cultural communication—essential in today’s global economy Explains new US and international standards for warning labels and product instructions Presents expanded material on user analysis, including addressing generational differences in experience and preferred learning styles Writing and Designing Manuals and Warnings, Fifth Edition explores how emerging technologies are changing the world of product documentation from videos to virtual reality and all points in between.
Twenty-five years ago, how many people were thinking about the internet on a daily basis? Now you can find everything, including technical and instruction manuals, online. But some things never change. Users still need instructions and warnings to guide them in the safe and proper use of products. Good design, clear instructions and warnings, place
Annotation. In 1916, seventeen-year-old Jesse Washington, a retarded black boy, was publicly tortured, lynched, and burned on the town square of Waco, Texas, Drawing on extensive research in the national files of the NAACP, local newspapers and archives, and interviews with the descendants of participants in the events of that day, Patricia Bernstein has reconstructed the details of not only the crime but also how it influenced the NAACP's antilynching campaign.
This text presents the story of the arrest and trial of Clay Shaw, charged with conspiracy in the assassination of John F. Kennedy. Headline news for almost three years in the 1960s, the investigation was uncovered as a set-up, then in 1990, Oliver Stone's film told the same lies again.
In 1836, the murder of a young prostitute made headlines in New York City and around the country, inaugurating a sex-and-death sensationalism in news reporting that haunts us today. Patricia Cline Cohen goes behind these first lurid accounts to reconstruct the story of the mysterious victim, Helen Jewett. From her beginnings as a servant girl in Maine, Helen Jewett refashioned herself, using four successive aliases, into a highly paid courtesan. She invented life stories for herself that helped her build a sympathetic clientele among New York City's elite, and she further captivated her customers through her seductive letters, which mixed elements of traditional feminine demureness with sexual boldness. But she was to meet her match--and her nemesis--in a youth called Richard Robinson. He was one of an unprecedented number of young men who flooded into America's burgeoning cities in the 1830s to satisfy the new business society's seemingly infinite need for clerks. The son of an established Connecticut family, he was intense, arrogant, and given to posturing. He became Helen Jewett's lover in a tempestuous affair and ten months later was arrested for her murder. He stood trial in a five-day courtroom drama that ended with his acquittal amid the cheers of hundreds of fellow clerks and other spectators. With no conviction for murder, nor closure of any sort, the case continued to tantalize the public, even though Richard Robinson disappeared from view. Through the Erie Canal, down the Ohio and the Mississippi, and by way of New Orleans, he reached the wilds of Texas and a new life under a new name. Through her meticulous and ingenious research, Patricia Cline Cohen traces his life there and the many twists and turns of the lingering mystery of the murder. Her stunning portrayals of Helen Jewett, Robinson, and their raffish, colorful nineteenth-century world make vivid a frenetic city life and sexual morality whose complexities, contradictions, and concerns resonate with those of our own time.
For over a decade, Canadian Business English has helped thousands of students improve their language skills and increase their employability. With an increased emphasis on editing, proofreading and writing, the 4e teaches skills that accurately reflect the needs of the Canadian business community.The 4e is filled with unique features such as writing workshops, pre and posttests and self-help exercises that aid students in the comprehension and review of key chapter material. Students will also find helpful study tips interspersed within the text that help the retain and apply their knowledge.
A tempered and humane economy finds a balance between the market principle, “economic reward follows economic contribution,” and the family economic principle, “respect abilities, respect needs.” Markets are tempered by the wisdom gained from family experiences in the way that steel is iron tempered by fire. A humane economy meets the needs and aspirations of all persons in the way that a well-tempered musical instrument allows for the playing of music in every key without discord. A Tempered and Humane Economy:Markets, Families, and Behavioral Economicsargues that economists must incorporate the insights of behavioral economics into their reflections on micro- and macro-economic policy. The elephant in the room is how Americans are increasingly raising their children with an appropriate sense of entitlement and empowerment by involving them in decision making at home. We raise our children to find or create a job they will love, expecting that will make them highly productive. Not all children have these advantages, a problem we tackle head on, but enough of them do to create a critical mass of young adults who will transform our economy in a positive way for persons everywhere along the income distribution. Our vision for the U.S. Economy is one of tempered optimism and humane prosperity.
New York City’s own Lizzie Borden, and eleven other true crimes “as ghastly as anything in American Horror Story” (SILive.com). Today, Polly Bodine’s name is lost to history. But on Christmas night of 1843, she was accused of murdering her sister-in-law and infant niece in ways so heinous that the great showman P.T. Barnum, proclaimed her “The Witch of Staten Island.” Even Edgar Allan Poe weighed in on the female fiend, fearing she’d escape justice. He was right. Polly was tried three times, finally acquitted, and disappeared into anonymity—and legend—until her death fifty years later. Her story is just one of a dozen horrific murders unearthed by historian Patricia M. Salmon in this fascinating peek into the gruesome history of the New York borough. Among the other headline-making cases: The Baby Farm Murders, The Jazz Age Kiss Slayer, The Body in the Barrel, and more. These turn-of-the century tabloid tales of serial killers and psychopaths, love gone wrong, cold-blooded revenge, and unsolved mysteries are still the stuff of nightmares.
Eighteen years after the genocide that made Rwanda international news, but left it all but abandoned by the West, the country has achieved a miraculous turnaround. Rising out of the complete devastation of a failed state, Rwanda has emerged on the world stage yet again-this time with a unique model for governance and economic development under the leadership of its strong and decisive president, Paul Kagame. Here, Patricia Crisafulli & Andrea Redmond look at Kagame's leadership, his drive for excellence and execution that draws comparisons to an American CEO and emphasizes the development of a sophisticated and competitive workforce that leverages human capital. In Rwanda, the ultimate turnaround, strong and effective leadership has made a measurable and meaningful difference. Rwanda's progress offers an example for other developing nations to lift themselves out of poverty without heavy reliance on foreign aid through decentralization, accountability, self-determination, and self-sufficiency. The authors also explore Rwanda's journey toward its goal of becoming a middle-income nation with a technology-based economy, and its progress to encourage private sector development and foster entrepreneurship, while also making gains in education, healthcare, and food security-and all with a strong underpinning of reconciliation and unification. As so many nations stand on the brink of political and economic revolution, this is a timely and fascinating look at the implications of Rwanda's success for the rest of the continent-and the world.
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