Paddy McCallum has an uncanny ability to conjure the slap of a birchbark canoe through northern waters and the scent of reindeer moss, cranberry, and moose scat.
How an organization works is largely a function of what it knows—i.e., the collective knowledge about all aspects of the enterprise, from competitive intelligence to formal systems and policies to the ways in which individuals solve problems and share their expertise. Organizational knowledge is not to be found in manuals and web sites, but in the day-to-day interactions among employees, suppliers, customers, investors, and other stakeholders. How Organizations Remember is based on a 10-month study of a technology firm with locations in three countries (Australia, US, and Ireland); the company has undergone rapid growth and expansion, which have had a profound impact on power structures and organizational culture, and hence, on the ways in which knowledge is created and disseminated. The author discovered that what is remembered is diverse, and of differing value within and across the organization. How knowledge is remembered is equally diverse, and ranges from computer files to cartoons on the wall, from stories to the way objects are placed on a desk. Knowledge is influenced by external influences as well as internal influences; knowledge may become a competitive advantage, but may also contribute to inertia. The book combines theoretical perspectives and empirical findings to generate insights that contribute to both research and practice in organizational learning, innovation, culture, and behavior.
From the hunt for salmon off BC's coast to a pile of bones in the prairie dust, McCallum is guided on his journeys by the ghosts of Northrop Frye, Margaret Avison, and Samuel de Champlain, along with lovers, gods and, at the deepest level, the poet's dead father. From the names of the dying to the shifting names we form for the land itself, Paddy McCallum speaks intimately with them, charting "the paths across your face/that each of us follows/to find you" into that moment in time and space "where one turns/eternally to a marker, while another/brushes snow from his name." --Book Jacket.
Paddy McCallum has an uncanny ability to conjure the slap of a birchbark canoe through northern waters and the scent of reindeer moss, cranberry, and moose scat.
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