There is a fundamental, powerful, and universal desire amongst humans to interact with others. People have a deep-seated need to communicate, and the greater their ability in this regard the more satisfying and rewarding their lives will be. The contribution of skilled interpersonal communication to success in both personal and professional contexts is now widely recognised and extensively researched. As such, knowledge of various types of skills, and of their effects in social interaction, is crucial for effective interpersonal functioning. Previous editions have established Skilled Interpersonal Communication as the foremost textbook on communication. This thoroughly revised and expanded 5th edition builds on this success to provide a comprehensive and up-to-date review of the current research, theory and practice in this burgeoning field of study. The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives. Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions. Written by one of the foremost international experts in the field and founded solidly in research, this book provides a key reference for the study of interpersonal communication. This theoretically informed, yet practically oriented text will be of interest both to students of interpersonal communication in general, and to qualified personnel and trainees in many fields.
Established as the foremost textbook on communication, the seventh edition of Owen Hargie’s Skilled Interpersonal Communication is thoroughly revised and updated with the latest research findings, theoretical developments and applications. The contribution of skilled interpersonal communication to success in both personal and professional contexts is now widely recognised and extensively researched. People have a deep-seated and universal need to interact with others, and the greater their communicative ability the more satisfying and rewarding will be their lives. The main focus of this book is on the identification, analysis and evaluation of the core skills needed in these interactions. The first two chapters provide details of the nature of interpersonal communication and socially skilled performance, respectively, with a review of the main theoretical perspectives pertaining to each. The book then offers detailed accounts of the fourteen main skill areas: nonverbal communication, reinforcement, questioning, reflecting, listening, explaining, self-disclosure, set induction, closure, assertiveness, influencing, negotiating and interacting in and leading group discussions. The book concludes with a discussion on the ethical issues in interpersonal communication. This new edition also features an extended section on groupthink and analyses the impact of the coronavirus pandemic on aspects such as greeting patterns and the effectiveness of Project Fear by the UK government to secure citizen compliance. Written by one of the foremost international experts in the field, this is essential reading for students of interpersonal communication in general and to qualified personnel and trainees in many fields.
There is a fundamental, powerful, and universal desire amongst humans to interact with others. People have a deep-seated need to communicate, and the greater their ability in this regard the more satisfying and rewarding their lives will be. The contribution of skilled interpersonal communication to success in both personal and professional contexts is now widely recognised and extensively researched. As such, knowledge of various types of skills, and of their effects in social interaction, is crucial for effective interpersonal functioning. Previous editions have established Skilled Interpersonal Communication as the foremost textbook on communication. This thoroughly revised and expanded 6th edition builds on this success to provide a comprehensive and up-to-date review of the current research, theory and practice in this popular field of study. The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives. Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions. Written by one of the foremost international experts in the field and founded solidly in research, this book provides a key reference for the study of interpersonal communication. This theoretically informed yet practically oriented text will be of interest both to students of interpersonal communication in general, and to qualified personnel and trainees in many fields.
Revised, extended and updated, this edition will continue as the core textbook for students of interpersonal communication as well as for professional groups such as counsellors, doctors, nurses, social workers and psychologists.
This book, first published in 1992, presents a detailed, informed and informative account of research, theory and practice in interviewing. As a single source for practitioners, it focuses on the professional practice of interviewing as a strategy for achieving specific objectives. As well as providing reviews of recent research in interviewing, it includes practical examples of interviewing in many different contexts. The authors, all of whom have wide experience of interviewing, draw on a wealth of information and insight acquired during their work. They examine the definitions and purposes of interviewing and then describe the main settings within which it takes place - counselling, selection, research, medical and appraisal. Taking a social interactional model of interviewing, they discuss the main components of the activity: person perception; interviewer goals; interview structures and stages; effective interviewing skills; and the interviewee's perspective on the interview process. Examples are used to illustrate particular issues and to highlight their relevance to practice. The authors also consider important ethical and professional problems which may crucially affect the practice of interviewing. This book should be of interest to professionals and students in psychology, health, counselling, human resource management and business.
Providing a review and update of descriptive and theoretical work, this volume includes chapters on skill generalization; interactional strategies, to include negotiating and working with groups; the incorporation of marketing and selling; and the role of communication audit in relation to communication dysfunctions.
This book, first published in 1992, presents a detailed, informed and informative account of research, theory and practice in interviewing. As a single source for practitioners, it focuses on the professional practice of interviewing as a strategy for achieving specific objectives. As well as providing reviews of recent research in interviewing, it includes practical examples of interviewing in many different contexts. The authors, all of whom have wide experience of interviewing, draw on a wealth of information and insight acquired during their work. They examine the definitions and purposes of interviewing and then describe the main settings within which it takes place - counselling, selection, research, medical and appraisal. Taking a social interactional model of interviewing, they discuss the main components of the activity: person perception; interviewer goals; interview structures and stages; effective interviewing skills; and the interviewee's perspective on the interview process. Examples are used to illustrate particular issues and to highlight their relevance to practice. The authors also consider important ethical and professional problems which may crucially affect the practice of interviewing. This book should be of interest to professionals and students in psychology, health, counselling, human resource management and business.
Providing a review and update of descriptive and theoretical work, this volume includes chapters on skill generalization; interactional strategies, to include negotiating and working with groups; the incorporation of marketing and selling; and the role of communication audit in relation to communication dysfunctions.
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