The executive chairman and former CEO of Dunkin' Donuts and Baskin Robbins reflects on the unique, results-oriented discipline he's developed over decades of leadership, which provides a blueprint for any organization to achieve prosperity. We live in an era in which successful organizations can fail in a flash. But they can cope with change and thrive by creating a culture that supports positive pushback: questioning everything without disrespecting anyone. Nigel Travis has forty years of experience as a leader in large and successful organizations, as well as those facing existential crisis-such as Blockbuster as it dawdled in the face of the Netflix challenge. In his ten years as CEO and chairman of Dunkin' Brands, Travis fine-tuned his ideas about the challenge culture and perfected the practices required to build it. He argues that the best way for organizations to succeed in today's environment is to embrace challenge and encourage pushback. Everyone-from the new recruit to the senior leader-must be given the freedom to speak up and question the status quo, must learn how to talk in a civil way about difficult issues, and should be encouraged to debate strategies and tactics-although always in the spirit of shared purpose. How else will new ideas emerge? How else can organizations steadily improve? Through colorful storytelling, with many examples from his own career-including his leadership in turning around the fear-ridden culture of the London-based Leyton Orient Football Club, of which he is part owner-Travis shows how to establish a culture that welcomes challenge, achieves exceptional results, and ensures a prosperous future.
The charismatic, accessible, and down-to-earth CEO of Dunkin' Brands (Dunkin' Donuts, Baskin-Robbins) shows how positive pushback--the discipline of "questioning everything without trashing anyone"--provides a unique, results-oriented way to lead an organization to prosperity.
In 1955, Hugh Willoughby left for a Midwestern American university (Purdue University). He jotted down notes of his impressions and experiences to send back to his English friends, which were subsequently put together in a series of letters. These letters are uninhibited and never whittled down to spare American sensitivity. This newer annotated edition gives descriptions of events and practices that might have slipped out of modern recollection and provides a look at the American way of life and education that still insightful.
Stem-cell research. Cloning. Genetic engineering. Today, discoveries in biotechnology are occurring so rapidly that we can barely begin to address one ethical debate before another looms overhead. This brave new world we've entered is a daunting one as well, with disturbing implications for the sanctity of life and for human nature itself. How should we respond as Christians? Drawing on an abundance of cutting-edge information and life experience, Joni Eareckson Tada and Nigel M. de S. Cameron help you think through issues no Christian can afford to ignore. As a quadriplegic who has spent three decades advocating for the disability community out of a wheelchair, Joni offers the insights of a woman intimately acquainted with suffering and struggle. Dr. Cameron shares from his vast knowledge as one of today's foremost bioethics. Together, they offer deeply informed perspectives on such pressing issues as: Human cloning Designer babies Redefining human nature Human harvesting Here is thoughtful, passionate, and gripping reading about the world that is coming--that, indeed, is already here--and how to live out your faith with conviction in its midst.
“My parents had to try for eighteen months to conceive me, but my father was adamant he wanted one last child. After eighteen months of trying, my mother eventually conceived and nine months later I was born. My birth was a difficult one. It was like I was never meant to be in this world.” Boy is Nigel Cooper’s memoir from the age of five to sixteen. It tells the shocking, brutal, disturbing, emotional story of his childhood spent in and out of various care homes and institutions during the 1970s and 1980s. When Nigel was just seven years old, after the untimely death of his sister and father, his mother asked social services to take him away – and then his nightmare began. For the next nine years of his life, Nigel was repeatedly rejected by his mother and spent his childhood among bullies, abusers, psychopaths and criminals. He spent time in a children’s psychiatric hospital, where they carried out unimaginable tests, pumped him full of drugs and physically abused him; care homes, where he would come face to face with rough estate kids who would beat him up, force him to steal for them and threaten his life; and barbaric assessment centres for disturbed and delinquent children, where the staff were, at times, sicker than the children. The system tried to break Nigel and it was a miracle that he survived. The British care system robbed him of his childhood. His story is truly extraordinary and will do a lot more than shed light on what it was like growing up during the Jimmy Savile years. Boy is powerfully written, edgy, gripping and beautifully crafted.
This book has been compiled to provide details of tournament winners and runners up of USA steel tip tournaments. Every effort has been used to identify and correctly record winners and runners up of tournaments. In some cases there will be results “missing”. If these can be identified they will be included in a future edition. There maybe errors with names being mispelt and ladies surnames may have changed. Where possible, hosting organisation and the year that the tournament was first held will be listed. Other facts about the tournament will be listed if available. Besides tournament results, there are two chapters that were authored by Chuck Hudson. One chapter is on the founding of the United States Sports Darts Alliance (USSDA) and the other is Sandy Hudson a professional player. Both of these chapters are an interesting read and provides a snapshot of darts in the US. This book provides the reader and dart enthuiast information on other published books and magazines, links to web sites of dart manufacturers, Professional Bodies and Organisations, dart stores, and Country Darts Organisations. This is not a comprehensive list but begins the work of collating details into one place. Instead of being scattered around the World Wide Web across many sites and publications. Many dart tournaments in 2020 will be cancelled due to the Coronavirus pandemic.
Using data collected from one of the most comprehensive quantitative surveys of its type, "Conservative party politicians at the turn of the 20th/21st centuries" offers an authoritative insight into the behaviour, background and attitudes of Conservative politicians in England, Scotland and Wales at all levels from local councillors to MPs, Peers and MEPs.
The seaside is the 20th century's pre-eminent global tourism site and this work examines political and power relations in modern seaside resort development. As an historical study of seaside tourism in Devon - England's most popular domestic holiday desitination - it reveals the complex interplay between ideology, class and power and the comsumption of landscape and place.
The tiny French hamlet of Serre is the subject of this guide. It covers four battles for the high ground upon which Serre is situated: June 1915: July 1916: November 1916 and July and August 1918.
Tradecraft: as intriguing as it is forbidden ... Tradecraft is the term applied to techniques used by intelligence personnel to assist them in conducting their operations and, like many other professions, the espionage business has developed its own rich lexicon. In the real, sub rosa world of intelligence-gathering, each bit of jargon acts as a veil of secrecy over particular types of activity, and in this book acclaimed author Nigel West explains and give examples of the lingo in action. He draws on the first-hand experience of defectors to and from the Soviet Union; surveillance operators who kept terrorist suspects under observation in Northern Ireland; case officers who have put their lives at risk by pitching a target in a denied territory; the NOCs who lived under alias to spy abroad; and much more. Turn these pages and be immersed in the real world of James Bond: assets, black operations, double agents, triple agents ... it's all here.
Intelligence is now acknowledged as the hidden dimension to international diplomacy and national security. It is the hidden piece of the jigsaw puzzle of global relations that cements relationships, undermines alliances and topples tyrants, and after many decades of being deliberately overlooked or avoided, it is now regarded as a subject of legitimate study by academics and historians. This second edition of Historical Dictionary of International Intelligence covers its history through a chronology, an introductory essay, and an extensive bibliography. The dictionary section has over 500 cross-referenced entries on espionage techniques, categories of agents, crucial operations spies, defectors, moles, double and triple agents, and the tradecraft they apply. This book is an excellent access point for students, researchers, and anyone wanting to know more about the international intelligence.
This book has been compiled to provide details of tournament winners and runners up of tournaments played in Australia and New Zealand. Every effort has been used to identify winners and runners up of tournaments and in some cases there will be results “missing”. If these can be identified they will be included in another edition of this book in the future. There maybe errors with names being mispelt and that ladies surnames may have changed but I've put in an enormous time and effort to correctly record the results of the tournaments. There are probably other tournaments that have been played in these countries but I've only been able to identify these ones. Research that has been completed for this book is to provide the reader and dart enthuiast information on books and links to web sites of dart manufacturers, Professional Bodies and Organisations, dart stores, and Country Darts Organisations. This is not a comprehensive list but it begins the work of collating details of darts into one place instead of being scattered around the World Wide Web across many sites and publications. I hope you enjoy the book.
Executives are under enormous pressure to meet stakeholder expectations regarding the prevention of fraud and corruption. However, the drive to demonstrate that they are complying with legislative requirements and high principles has, in many cases, overshadowed the need to deal with the problem itself. As a result, fraud and corruption remain a significant unmanaged source of risk for many organizations. Drawing on experiences across Europe, America and Australia, Iyer and Samociuk give you the tools to establish an effective and far-reaching anti-fraud and corruption programme. Included is a compendium of techniques for assessing the true risk of fraud and corruption, reducing those risks and using health checks to provide early warnings. Also included is The Tightrope, A Story of Fraud and Corruption...which takes the reader from first suspicions through crisis and finally recovery in a vivid and instructive style, covering the lessons in the main text. This new book is a must-read for all those responsible for the prevention of fraud and corruption, risk management, corporate compliance, corporate responsibility and governance.
More than an instrument, the guitar is a global institution, and this book is loaded with enough crazy facts, stories, anecdotes to keep you amazed for hours.
The Second Edition of PDC Darts covers the same details as the original book with current details of tournament winners and runners up on the PDC (Professional Darts Corporation) Tour. Besides the tournament results, analysis of the tournament history is provided. Provides details of players that have thrown the perfect leg, the highest average achieved during the history of the tournament, how many times a player has appeared in the final, and how many times a player has won the tournament. Majority of tournaments were cancelled due to the Coronavirus Pandemic in 2020. To keep the tour viable, there were three Home Tour Championships staged until players could attend events in person. The book is to provide the reader and dart enthusiast more information on publications, links to web sites of dart manufacturers, County Darts Organisations, Professional Bodies and Organisations, dart stores, and Country Darts Organisations. This is not a comprehensive list but it begins the work of collating details of darts into one place instead of being scattered around the World Wide Web across many sites and publications. Disclaimer: Links to dart stores is for informational purposes. I have not been contacted by any of the stores to advertise. When I come across a dart store and the link is correct, I have included in list for dart enthusiasts. I hope you enjoy the book.
From her Hollywood debut at the age of 19 to her latest venture, this biography traces the events and circumstances that have shaped Demi Moore's extraordinary character and propelled her from aspiring model to movie superstar. The book describes Demi's troubled childhood and her crusade to quit high school to find a career in modelling, as well as the trauma of her stepfather's suicide two years later. It reveals the truth behind her relationship with actor Emilio Estevez and why she broke off their engagement, her up-and-down relationship with husband Bruce Willis and her alleged affair with Leornardo DiCaprio. It also: relates how Demi's drug and alcohol addiction almost led to her departure from the set of "St Elmo's Fire"; looks at the history behind her nude appearances both on and off screen; and details behind-the-scenes information from the sets of her movies past and present, including her roles in "Indecent Proposal", "Striptease" and Woody Allen's "Deconstructing Harry".
A vivid, 'well-tempered' exploration of the foundations of psycholinguistics, combining theoretical ideas with lyrical examples to explain high-level ideas in a lively, accessible way.
The body snatcher who inspired Psycho, the noblewoman known as Countess Dracula, Jack the Ripper, and other killers for whom murder was just the beginning. From Gilles de Rais’ castle in fifteenth-century France to “the Bloody Benders’” eighteenth-century Kansas farm to Jeffrey Dahmer’s quiet apartment in twentieth-century Milwaukee, history is littered with serial murderers whose first impulse was to take a life. For some, it was never enough. The real thrill came after their victims were dead. In this shocking anthology, true crime journalist Nigel Blundell brings together more than two dozen chilling profiles of the world’s most unforgettable fiends, including: Ed Gein, the Plainfield necrophile and inspiration for The Silence of the Lambs; Andrei Chikatilo, the “Rostov Ripper”, whose uncontrollable hunger was satiated by more that fifty victims; Dennis Nilsen, whose London house of horrors so overflowed with body parts that they blocked the drains; Germany’s Fritz Haarmann who killed and consumed more than two dozen men, then peddled the left-over meat on the black market; Hungarian countess Elizabeth Báthory whose lust for the blood of virgins—a body count estimated to be in the hundreds—has branded her the most prolific female serial killer in world history; and many more human monsters whose appetites are still the stuff of nightmares.
Austerity’s impacts on the healthcare, social care and education professions are under the spotlight in this important book. From scarcer resources to greater stresses, and falling training budgets to rising risks, it charts how policies and cuts have compromised workers’ ability to undertake their professional roles. It combines research and practice experience to assess the extent of de-professionalisation in recent years and how workers have responded. This book is a vital review of how austerity has resculpted our notions of professionalism.
Naval intelligence is one of the most vital, and sometimes decisive, forms of intelligence. Over the centuries, and with particular velocity over recent decades, the techniques of detecting and destroying military (and commercial) shipping have improved, leapfrogging the equally frantic race to keep ahead of them and safeguard the huge investments involved. Today the new challenges range from an increasingly aggressive strategy adopted by Pyongyang's submarine fleet and the exclusion of illegal immigrants heading for Australia and southern Europe to the capture of cocaine-laded submarines in the Caribbean and the interdiction of Somali pirates off the Gulf of Aden. Any accurate assessment of the comparative threat these activities pose is just as dependent on good intelligence today as it was to Admiral Lord Nelson in the days of sail. The Historical Dictionary of Naval Intelligence relates the long and fascinating history of naval intelligence through a chronology, an introduction, a bibliography, and hundreds of cross-referenced dictionary entries on the organizations, operations, and events that made Naval intelligence what it is today.
Water, Crime and Security in the Twenty-First Century represents criminology’s first book-length contribution to the study of water and water-related crimes, harms and security. The chapters cover topics such as: water pollution, access to fresh water in the Global North and Global South, water and climate change, the commodification of water and privatization, water security and pacification, and activism and resistance surrounding issues of access and pollution. With examples ranging from Rio de Janeiro to Flint, Michigan to the Thames River, this original study offers a comprehensive criminological overview of the contemporary and historical relationship between water and crime. Coinciding with the International Decade for Action, “Water for Sustainable Development,” 2018–2028, this timely volume will be of particular relevance to students and scholars of green criminology, as well as those interested in critical geography, environmental anthropology, environmental sociology, political ecology, and the study of corporate crime and state crime.
The A to Z of British Intelligence offers insight into the history and operations of British Intelligence through its more than 1,800 entries, covering a vast and varied cast of characters: the spies and their handlers, the moles and defectors, the political leaders, the top brass, the techniques and jargon, and the many different offices and organizations. Covered also are the agencies; leading individuals and prominent personalities; operations, including double agent and deception campaigns; and events, using the most up-to-date declassified material, but written in a style for the professional and general reader alike. This text features 16 black-and-white photographs, an extensive chronology, and a comprehensive bibliography.
New Hampshire couple Betty and Barney Hill provided Americans with what is essentially the original alien abduction story. Since their story became public in the early 1960s, many thousands of Americans have likewise come forward with similar stories of traumatic experiences. Sometimes the abductee has little conscious recollection of these events, but through nightmares, dreams, flashbacks and hypnosis they eventually learn more. Sometimes the participants are bewildered. To get a better understanding of the opposing viewpoints of skeptic and believer, the Betty and Barney Hill case is used to examine the wider context of such encounters, their historical origins, media influences and the latest extraterrestrial, psychological, paranormal, conspiracy and sociological theories that surround them.
In today's highly competitive market, many destinations - from individual resorts to countries - are adopting branding techniques similar to those used by 'Coca Cola', 'Nike' and 'Sony' in an effort to differentiate their identities and to emphasize the uniqueness of their product. By focusing on a range of global case studies, Destination Branding demonstrates that the adoption of a highly targeted, consumer research-based, multi-agency 'mood branding' initiative leads to success every time.
“If you are planning to make accusations I’d advise you to get the evidence first. Otherwise I’d watch your mouth, Stasi-boy”. André Stacey’s life is turned upside down when an anonymous tip-off forces him to examine the behaviour of his colleagues, his own actions and aspirations and that of his company. It’s not easy for André when close allies suddenly seem to have another agenda. Are they naive? Are they turning a blind eye? Or are they involved? The Tightrope is a fast-paced management novel revealing how easily and unpredictably corruption and fraud can strike at the heart of your organisation. Through the eyes of André Stacey we learn how to recognise and overcome the political, practical and human challenges of dealing with corruption and fraud in our working lives.
In the years immediately following World War II, information was disclosed about what has been termed the shadow war of the existence of hitherto secret agencies. In Germany it was the Abwehr and the Sicherheitsdienst; in Britain it was MI5, the Secret Intelligence Service (MI6) and Special Operations Executive (SOE); in the United States it was the Office of Strategic Services (OSS) and the Special Intelligence Service (SIS) of the Federal Bureau of Investigation (FBI); in Japan it was the Kempet'ai; and in Italy the Servicio di Informazione Militare (SIM). Sixty years after World War II secrets are still being revealed about the covert activities that took place. Many countries had secret agencies maintaining covert operations, but even ostensibly neutral countries also conducted secret operations. Changes in American, British, and even Soviet official attitudes to declassification in the 1980s allowed thousands of secret documents to be made available for public examination, and the result was extensive revisionism of the conventional histories of the conflict, which previously had excluded references to secret intelligence sources. The Historical Dictionary of World War II Intelligence tells the emerging history of the intelligence world during World War II. This is done through a chronology, an introduction, a bibliography, and hundreds of cross-referenced dictionary entries on the secret agencies, operations, and events. The world of double agents, spies, and moles during WWII is explained in the most comprehensive reference currently available.
The go-to intelligence expert and author of MI6 has “provided the clearest review of GCHQ and its predecessors in a publicly available book” (Firetrench). Signal intelligence is the most secret, and most misunderstood, weapon in the modern espionage arsenal. As a reliable source of information, it is unequalled, which is why Government Communications Headquarters, almost universally known as GCHQ, is several times larger than the two smaller, but more familiar, organizations, MI5 and MI6. Because of its extreme sensitivity, and the ease with which its methods can be compromised, GCHQ’s activities remain cloaked in secrecy. In GCHQ: The Secret Wireless War 1900-1986, the renowned expert Nigel West traces GCHQ’s origins back to the early days of wireless and gives a detailed account of its development since that time. From the moment that Marconi succeeded in transmitting a radio signal across the Channel, Britain has been engaged in a secret wireless war, first against the Kaiser, then Hitler and the Soviet Union. Following painstaking research, Nigel West is able to describe all GCHQ’s disciplines, including direction-finding, interception and traffic analysis, and code-breaking. Also explained is the work of several lesser known units such as the wartime Special Wireless Groups and the top-secret Radio Security Service. Laced with some truly remarkable anecdotes, this edition of this important book will intrigue historians, intelligence professionals and general readers alike. “Nigel West is an acknowledged expert in this field of literature and his latest book is fascinating and intriguing.” —Books Monthly “Rich in the kind of detail from which all students of radio and military history can learn.” —The Spectrum Monitor
This investigation into spree killing analyses the psychology of this chilling and relatively new phenomenon. Cawthorne carefully examines each case – such as Michael Ryan, who slew sixteen in the English town of Hungerford - and shows how the killers suppress their violent fantasies until a small incident sparks off their fatal rampage.
Language is more than words: it includes the prosodic features and patterns that we use, subconsciously, to frame meanings and achieve our goals in our interaction with others. Here, Nigel G. Ward explains how we do this, going beyond intonation to show how pitch, timing, intensity and voicing properties combine to form meaningful temporal configurations: prosodic constructions. Bringing together new findings and hitherto-scattered observations from phonetic and pragmatic studies, this book describes over twenty common prosodic patterns in English conversation. Using examples from real conversations, it illustrates how prosodic constructions serve essential functions such as inviting, showing approval, taking turns, organizing ideas, reaching agreement, and evoking action. Prosody helps us establish rapport and nurture relationships, but subtle differences in prosody across languages and subcultures can be damagingly misunderstood. The findings presented here will enable both native speakers of English and learners to listen more sensitively and communicate more effectively.
This textbook shows how cities, regions and countries adopt branding strategies similar to those of leading household brand names in an effort to differentiate themselves and emotionally connect with potential tourists. It asks whether tourist destinations get the reputations they deserve and uses topical case studies to discuss brand concepts and challenges. It tackles how place perceptions are formed, how cities, regions and countries can enhance their reputations as creative, competitive destinations, and the link between competitive identity and strategic tourism policy making.
The outbreak of the Second World War came towards the closing stages of the 1939 cricket season. Hitler permitted us almost to complete an exceptionally interesting season, Sir Home Gordon, wrote in the Cricketer magazine, When shall we see the stumps pitched again?As the West Indies touring team canceled their last five matches and sailed home before the U-boat threat developed, the treasures at Lords, including the Ashes, were sent to a secret location for safekeeping. The Marylebone Cricket Club cancelled its tour to India - England played under the MCC banner then.During the ensuing conflict twelve test cricketers (five English, two South Africans, one Australian and one New Zealander) perished together with 130 first class players. In this superbly researched sequel to Final Wicket, covering cricketing fatalities during The Great War, this book reveals each mans career details, including cricketing statistics, and the circumstances of death. There is also a brief history of the game during the War. Arguably the period between the two world wars was the golden age of cricket, and this book honors those who made it so only to die serving their countries in a different way.
This book has been compiled to provide details of tournament winners and runners up of dart tournaments played in Canada. The main tournaments have been identified - Canadian Open, Klondike Open, Quebec Open, Canadian National Championships, plus many more. There maybe errors with names being mispelt and that ladies surnames may have changed but I've put in an enormous time and effort to correctly record the results of the tournaments. These are the tournaments that I have been able to identify and collate results. There are probably a number of tournaments that I haven't identified that are played in Canada and therefore I don't have these results. Even with the tournaments listed in upcoming chapters I cannot locate results for them. Research has been completed for this book to provide the reader and dart enthuiast information on books and links to web sites of dart manufacturers, County Darts Organisations, Professional Bodies and Organisations, dart stores, Provincial Dart Associations in Canada, and Country Darts Organisations. This is not a comprehensive list but it begins the work of collating details of darts into one place instead of being scattered around the World Wide Web across many sites and publications. If any dart enthusiasts can provide results of tournaments that are listed here that I've missed or results of tournaments that are not even listed in this book, it would be appreciated. I hope you enjoy the book.
British Intelligence is the oldest, most experienced organization of its kind in the world, the unseen hand behind so many world events, and glamorized by James Bond. Despite the change in role, from a global power controlling an Empire that covered much of the world, to a mere partner in the North Atlantic Treaty Organization (NATO) and the European Union, the country’s famed security and intelligence apparatus continues largely intact, and recognized as “punching above its weight.” Feared by the Soviets, admired and trusted by the Central Intelligence Agency (CIA), British Intelligence has provided the hidden dimension to the conduct of domestic and foreign policy, with the added mystique of Whitehall secrecy, a shroud that for years protected the identities of the shadowy figures who recruited the sources, broke the codes, and caught the spies. This second edition of Historical Dictionary of the British Intelligence covers the history through a chronology, an introductory essay, appendixes, and an extensive bibliography. The dictionary section has over 1,000 cross-referenced entries on specific operations, spies and their handlers, the moles and defectors, top leaders, and main organizations. This book is an excellent access point for students, researchers, and anyone wanting to know more about the British Intelligence.
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