Nancy E. Dunlap, MD, PhD, MBA's Books

Operations Management in Healthcare

Strategy and Practice

By: Corinne M. Karuppan, PhD, CPIM,Michael R. Waldrum, MD, MSc, MBA,Nancy E. Dunlap, MD, PhD, MBA

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Operations Management in Healthcare

Strategy and Practice

By: Corinne M. Karuppan, PhD, CPIM,Michael R. Waldrum, MD, MSc, MBA,Nancy E. Dunlap, MD, PhD, MBA

Describes how to build a competitive edge by developing superior operations This comprehensive, practice-oriented text illustrates how healthcare organizations can gain a competitive edge through superior operations – and demonstrates how to achieve them. Underscoring the importance of a strategic perspective, the book describes how to attain excellence in the four competitive priorities: quality, cost, delivery, and flexibility. The competitive priorities are interrelated, with excellent quality laying the foundation for performance in the other competitive priorities, and with targeted improvement initiatives having synergistic effects. The text stresses the benefits of aligning the entire operations system within the parameters of a business strategy. It equips students with a conceptual mental model of healthcare operations in which all concepts and tools fit together logically. With a hands-on approach, the book clearly demonstrates the “how-tos” of effectively managing a healthcare organization. It describes how to negotiate the different perspectives of clinicians and administrators by offering a common platform for building competitive advantage. To bring the cultural context of a healthcare organization to life, the book engages students with a series of short vignettes of a fictitious healthcare organization as it strives to achieve the status of a highly reliable organization. Integrated throughout are a variety of tools and quantitative techniques with step-by-step instructions to assist in problem solving and process improvements. Also included are mind maps linking competitive priorities and concepts, quick-reference icons, dashboards displaying measurement and process tracking, and boxed features. Several project ideas, team assignments, and creative thinking exercises are proposed. A comprehensive Instructor Packet and online tutorials further enhance the book’s outstanding value. Key Features: Includes mind maps to connect competitive priorities, concepts, and tools Provides an extensive tool kit for problem solving and process improvements Presents icons throughout the text to emphasize competitive priorities and tool coverage Emphasizes measurement with dashboards and includes data files for statistical process control, queuing, and simulation Demonstrates human dynamics and organizational challenges through realistic vignettes Presents boxed features of frequently asked questions an real-world implementations of concepts Provides comprehensive Instructor Packet and online tutorials

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640

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Springer Publishing Company

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ISBN 10

0826126537

ISBN 13

9780826126535

Operations Management in Healthcare, Second Edition

Strategy and Practice, Second Edition

By: Corinne M. Karuppan, PhD, CPIM,Nancy E. Dunlap, MD, PhD, MBA,Michael R. Waldrum, MD, MSc, MBA

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Operations Management in Healthcare, Second Edition

Strategy and Practice, Second Edition

By: Corinne M. Karuppan, PhD, CPIM,Nancy E. Dunlap, MD, PhD, MBA,Michael R. Waldrum, MD, MSc, MBA

This thoroughly revised and updated second edition of Operations Management in Healthcare: Strategy and Practice describes how healthcare organizations can cultivate a competitive lead by developing superior operations using a strategic perspective. In clearly demonstrating the "how-tos" of effectively managing a healthcare organization, this new edition also addresses the "why" of providing quality and value-based care. Comprehensive and practice-oriented, chapters illustrate how to excel in the four competitive priorities - quality, cost, delivery, and flexibility - in order to build a cumulative model of healthcare operations in which all concepts and tools fit together. This textbook encourages a hands-on approach and integrates mind maps to connect concepts, icons for quick reference, dashboards for measurement and tracking of progress, and newly updated end-of-chapter problems and assignments to reinforce creative and critical thinking. Written with the diverse learning needs in mind for programs in health administration, public health, business administration, public administration, and nursing, the textbook equips students with essential high-level problem-solving and process improvement skills. The book reveals concepts and tools through a series of short vignettes of a fictitious healthcare organization as it embarks on its journey to becoming a highly reliable organization. This second edition also includes a strong emphasis on the patient's perspective as well as expanded and added coverage of Lean Six Sigma, value-based payment models, vertical integration, mergers and acquisitions, artificial intelligence, population health, and more to reflect evolving innovations in the healthcare environment across the United States. Complete with a full and updated suite of Instructor Resources, including Instructor’s Manual, PowerPoints, and test bank in addition to data sets, tutorial videos, and Excel templates for students. Key Features: Demonstrates the "how-tos" of effectively managing a healthcare organization Sharpens problem-solving and process improvement skills through use of an extensive toolkit developed throughout the text Prepares students for Lean Six Sigma certification with expanded coverage of concepts, tools, and analytics Highlights new trends in healthcare management with coverage of value-based payments, mergers and acquisitions, population health, telehealth, and more Intertwines concepts with vivid vignettes to describe human dynamics, organizational challenges, and applications of tools Employs boxed features and YouTube videos to address frequently asked questions and real-world instances of operations in practice

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688

Publisher

Springer Publishing Company

Published Date

ISBN 10

0826147720

ISBN 13

9780826147721

Operations Management in Healthcare

Strategy and Practice

By: Corinne M. Karuppan, PhD, CPIM,Michael R. Waldrum, MD, MSc, MBA,Nancy E. Dunlap, MD, PhD, MBA

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Operations Management in Healthcare

Strategy and Practice

By: Corinne M. Karuppan, PhD, CPIM,Michael R. Waldrum, MD, MSc, MBA,Nancy E. Dunlap, MD, PhD, MBA

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

640

Publisher

Springer Publishing Company

Published Date

ISBN 10

0826126537

ISBN 13

9780826126535

Operations Management in Healthcare, Second Edition

Strategy and Practice, Second Edition

By: Corinne M. Karuppan, PhD, CPIM,Nancy E. Dunlap, MD, PhD, MBA,Michael R. Waldrum, MD, MSc, MBA

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Operations Management in Healthcare, Second Edition

Strategy and Practice, Second Edition

By: Corinne M. Karuppan, PhD, CPIM,Nancy E. Dunlap, MD, PhD, MBA,Michael R. Waldrum, MD, MSc, MBA

Average ratings

N/A

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Solve jigsaw puzzle

Age

Page Count

688

Publisher

Springer Publishing Company

Published Date

ISBN 10

0826147720

ISBN 13

9780826147721

Book's by Nancy E. Dunlap, MD, PhD, MBA

Operations Management in Healthcare

Operations Management in Healthcare

Operations Management in Healthcare, Second Edition

Operations Management in Healthcare, Second Edition

Operations Management in Healthcare

Operations Management in Healthcare

Operations Management in Healthcare, Second Edition

Operations Management in Healthcare, Second Edition

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