Mun Heng Toh's Books

Lifting Productivity In Singapore's Retail And Food Services Sectors: The Role Of Technology, Manpower And Marketing

By: Mun Heng Toh

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Lifting Productivity In Singapore's Retail And Food Services Sectors: The Role Of Technology, Manpower And Marketing

By: Mun Heng Toh

Measuring productivity is often considered a difficult task for industries in the services sectors. This book offers a solution in the form of the 8M approach — Management, Manpower, Method, Money, Market, Make, Material and Message. This 8M framework is used to analyze the many facets of productivity and make pertinent solutions and suggestions to lift productivity in enterprises, especially those in the retail and food services sectors.This book consists of 10 chapters. Each chapter is an in-depth study of a specific measure, be it a technological system, a manpower strategy or a marketing program to improve the performance and productivity of small and medium enterprises (SMEs) in the retail and food services sectors in Singapore.Technology-driven solutions are the highlight of this book. Every study presented involves field work in terms of surveys, interviews or focus group discussions with stakeholders. The findings of the studies lead to policy recommendations and suggestions for improving the productivity performance of SMEs in the retail and food services sectors.

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Page Count

453

Publisher

World Scientific

Published Date

ISBN 10

9813228334

ISBN 13

9789813228337

Productivity In Singapore's Retail And Food Services Sectors: Contemporary Issues

By: Mun Heng Toh,Shandre M Thangavelu

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Productivity In Singapore's Retail And Food Services Sectors: Contemporary Issues

By: Mun Heng Toh,Shandre M Thangavelu

The Retail and Food Services sectors play an important role in Singapore. They add to the vibrancy of the economy and contribute to the social well-being of Singaporeans. At the same time, they are often highlighted and scrutinised for their low productivity performance and high reliance on manpower. There is to date a lack of local literature that addresses the issues faced by the two sectors at the enterprise and worker levels.This timely book includes major topics in services productivity in the Singapore context, with emphasis on Retail and Food Services. Topics covered include the key productivity levers of the services sectors: holistic productivity measurement framework, effective entrepreneurship, manpower management, promotion by social media, marketing, costing process and accounting sophistication. These areas are explored through literature reviews and in-depth interviews with companies and consumers. The chapters also include recommendations for policy makers and industry stakeholders. Written in a simple and accessible manner, this book will serve as an insightful guide to researchers, policy-makers, industry practitioners and enterprises and those who are keen to learn from the Singapore experience.

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Page Count

268

Publisher

World Scientific

Published Date

ISBN 10

9813142421

ISBN 13

9789813142428

Competitiveness of the Singapore Economy

A Strategic Perspective

By: Mun Heng Toh

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Competitiveness of the Singapore Economy

A Strategic Perspective

By: Mun Heng Toh

This volume provides an intensive review of the economic competitiveness of Singapore's economy. It identifies and analyses the strategies which will allow the economy to retain its competitive advantage in the years ahead in an increasingly globalised economic environment, considerably liberalised international trading and investment climate, and with regional economies challenging the country's competitive edge as a regional transportation hub, international financial centre and a primary regional centre for technology and education. Dialogues and interviews with managers and CEOs of industries in the private and public sectors are also included.

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Page Count

380

Publisher

World Scientific

Published Date

ISBN 10

9971692147

ISBN 13

9789971692148

Economic Impact of the Withdrawal of the GSP on Singapore

By: Mun Heng Toh,Linda Low

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Economic Impact of the Withdrawal of the GSP on Singapore

By: Mun Heng Toh,Linda Low

This study is part of an ESCAP/UNCTAD/UNDP regional project. The objectives for the Singapore case-study include identifying the products affected by the GSP withdrawal and assessing how Singapore can regain its competitiveness, which may involve the restructuring of such industries and, if need be, also relocation. First, the economic impact of the pre-graduation country scenario is analysed in terms of composition and structure of GSP exports, GSP export growth, and market shares. This covers overall GSP performance as well as GSP exports to the United States. This is followed by an analysis of the post-graduation country scenario, that is, the economic impact after the withdrawal of the U.S. GSP in 1989. The policy implications and options at both the government and business sector levels are assessed and the conclusions of the study, which may be useful to other target countries, are also provided.

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Publisher

Institute of Southeast Asian

Published Date

ISBN 10

9813035919

ISBN 13

9789813035911

Crisis Management and Public Policy

Singapore's Approach to Economic Resilience

By: Hui Ying Sng,Wai Mun Chia

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Crisis Management and Public Policy

Singapore's Approach to Economic Resilience

By: Hui Ying Sng,Wai Mun Chia

One of the key themes of this book is to study economic crises and financial crises, and the policy measures that are available to manage them. The second key theme of the book is to review several public policies in Singapore, such as competition, healthcare, training, free trade agreements, state capitalism and inequality."--Publisher's description.

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Page Count

219

Publisher

World Scientific

Published Date

ISBN 10

9814340898

ISBN 13

9789814340892

Lifting Productivity In Singapore's Retail And Food Services Sectors: The Role Of Technology, Manpower And Marketing

By: Mun Heng Toh

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Lifting Productivity In Singapore's Retail And Food Services Sectors: The Role Of Technology, Manpower And Marketing

By: Mun Heng Toh

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Solve jigsaw puzzle

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Page Count

453

Publisher

World Scientific

Published Date

ISBN 10

9813228334

ISBN 13

9789813228337

Economic Impact of the Withdrawal of the GSP on Singapore

By: Mun Heng Toh,Linda Low

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Economic Impact of the Withdrawal of the GSP on Singapore

By: Mun Heng Toh,Linda Low

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Solve jigsaw puzzle

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Publisher

Institute of Southeast Asian

Published Date

ISBN 10

9813035919

ISBN 13

9789813035911

Productivity In Singapore's Retail And Food Services Sectors: Contemporary Issues

By: Mun Heng Toh,Shandre M Thangavelu

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Productivity In Singapore's Retail And Food Services Sectors: Contemporary Issues

By: Mun Heng Toh,Shandre M Thangavelu

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Solve jigsaw puzzle

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Page Count

268

Publisher

World Scientific

Published Date

ISBN 10

9813142421

ISBN 13

9789813142428

Book's by Mun Heng Toh

Lifting Productivity In Singapore's Retail And Food Services Sectors: The Role Of Technology, Manpower And Marketing

Lifting Productivity In Singapore's Retail And Food Services Sectors: The Role Of Technology, Manpower And Marketing

Productivity In Singapore's Retail And Food Services Sectors: Contemporary Issues

Productivity In Singapore's Retail And Food Services Sectors: Contemporary Issues

Competitiveness of the Singapore Economy

Competitiveness of the Singapore Economy

Economic Impact of the Withdrawal of the GSP on Singapore

Economic Impact of the Withdrawal of the GSP on Singapore

Crisis Management and Public Policy

Crisis Management and Public Policy

Lifting Productivity In Singapore's Retail And Food Services Sectors: The Role Of Technology, Manpower And Marketing

Lifting Productivity In Singapore's Retail And Food Services Sectors: The Role Of Technology, Manpower And Marketing

Economic Impact of the Withdrawal of the GSP on Singapore

Economic Impact of the Withdrawal of the GSP on Singapore

Productivity In Singapore's Retail And Food Services Sectors: Contemporary Issues

Productivity In Singapore's Retail And Food Services Sectors: Contemporary Issues

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