Mr John Smythe's Books

The Velvet Revolution at Work

The Rise of Employee Engagement, the Fall of Command and Control

By: Mr John Smythe

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The Velvet Revolution at Work

The Rise of Employee Engagement, the Fall of Command and Control

By: Mr John Smythe

What drives or delivers engaged people? Employers need to focus on creating the right conditions. Employers can't impose engagement: people need to choose to engage themselves. In The Velvet Revolution at Work, the follow-up to his best-selling The CEO: Chief Engagement Officer, John Smythe explains that the essential ingredient of the right conditions is a culture of distributed leadership which enables people at work to liberate their creativity to deliver surprisingly good results for their institution and themselves. Using models, examples and anecdotes from his client research he goes on to demonstrate exactly how to design an engagement process; one that is integrated with your business strategy and that is sustainable.

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Page Count

313

Publisher

Gower Publishing, Ltd.

Published Date

ISBN 10

1472400577

ISBN 13

9781472400574

The CEO: Chief Engagement Officer

Turning Hierarchy Upside Down to Drive Performance

By: Mr John Smythe

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The CEO: Chief Engagement Officer

Turning Hierarchy Upside Down to Drive Performance

By: Mr John Smythe

You may be a senior executive wondering how to engage hundreds or thousands of employees in your vision, strategy or the transformation of the business; or a specialist in HR, communication and change, tasked with the challenge of 'aligning and mobilising' your people. In either case, you no longer want compliant people, you want individuals who will engage their creativity at work. For their part, engaged employees want a say in their work and in how the business changes. The Chief Engagement Officer explores a management philosophy which recognises the value of opening up decision making to the right groups to improve the quality of decisions and change, accelerate execution and broaden ownership. John Smythe asks what the concept of engagement means for employer and employee; tests whether and how it is different from internal communication and provides a practical framework for those who want to engage colleagues but need advice based on applied experience. The book includes a tapestry of reports from organisations who are engaging their employees to drive performance and change. The author demonstrates how powerful models, developed from his work at SmytheDorwardLambert, his time as an organisational fellow with McKinsey and Company, and his consultancy with Engage for Change, can be used to take this process forward in any organisation. The Chief Engagement Officer is a highly readable guide to the revolution that is needed in employee communication and organisational leadership from one of the most experienced and well-regarded experts on employee communication.

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Page Count

351

Publisher

Gower Publishing, Ltd.

Published Date

ISBN 10

1409460517

ISBN 13

9781409460510

Making the Connections

Using Internal Communication to Turn Strategy into Action

By: Mr Bill Quirke

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Making the Connections

Using Internal Communication to Turn Strategy into Action

By: Mr Bill Quirke

Bill Quirke demonstrates practically how businesses can use internal communication to achieve differentiation, to improve their quality, customer service, and innovation, and to manage change more effectively. He describes the why, the what and the how of internal communication - why business needs better communication to achieve its objectives, what internal communication needs to deliver to add value, and how organizations need to manage their communication for best results.

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Page Count

384

Publisher

Gower Publishing, Ltd.

Published Date

ISBN 10

1409460614

ISBN 13

9781409460619

Employee Communication During Mergers and Acquisitions

By: Mr Simon Barrow,Ms Jenny Davenport

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Employee Communication During Mergers and Acquisitions

By: Mr Simon Barrow,Ms Jenny Davenport

Communication is the key to organisational success and nowhere is this truism more apparent than in the influence of internal communication during a transformational process as dramatic as a merger or acquisition. During the complex process of bringing the two sets of employees together, continuous effort is crucial for keeping in touch with how people feel; communicating information clearly across both bidder and target; and beginning the process of creating a new culture for the merged company. Communication is vital, but information on what to do when and how to overcome, or at least minimise, the practical problems inherent in trying to communicate at a time when there is often little news, and when so much must remain confidential is essential. Employee Communication During Mergers and Acquisitions provides a blueprint for your internal communication during a merger or acquisition, it contains checklists, examples and tables to help busy communication and integration teams by providing them with practical guidance and examples of what they should consider. The authors start with the genesis of your strategy and the statutory framework before the partner company has been identified, then move on to each of the stages of negotiation, merger announcement, pre-merger preparation, and in the critical first 100 days, following the merger. The book includes chapters exploring the process of developing the employer brand for the new entity as well as of measuring and building on the success of your strategy and is illustrated throughout by a range of case studies.

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Page Count

194

Publisher

Gower Publishing, Ltd.

Published Date

ISBN 10

1409458644

ISBN 13

9781409458647

Communicating Strategy

By: Mr Phil Jones

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Communicating Strategy

By: Mr Phil Jones

If you don't communicate your strategy in a way that your people understand and find compelling, how can you expect them to help you succeed with it? Research suggests only 5% of the people in an organization understand its strategy. If that is true for your organization, whose strategy are the other 95% implementing? Not yours, that is for sure.' Phil Jones' Communicating Strategy is designed to help you communicate your strategy in a compelling and effective way, and dramatically improve implementation and the resulting outcomes. It provides a clear framework for building a communication plan as well as practical information, techniques, tools, tips and exercises that can be applied to explain and deliver a complete and coherent message. There is guidance on how to identify likely obstacles to change and how the psychology behind your story - and the language you use - can help create change champions; as well as details of how to use metaphor, quotations and imagery to paint a vivid picture. The author also explores the reasons why your organization's structure, processes and culture may stifle your story and the steps you can take to align each of these to the strategy. This is an exceptional book that includes elements of organizational theory, human psychology and good, straightforward common sense. If you believe that people will do a better job if they understand what you are thinking and what you want, this book is for you.

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Page Count

204

Publisher

Gower Publishing, Ltd.

Published Date

ISBN 10

1409460541

ISBN 13

9781409460541

Hoshin Kanri

The Strategic Approach to Continuous Improvement

By: Mr David Hutchins

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Hoshin Kanri

The Strategic Approach to Continuous Improvement

By: Mr David Hutchins

The results of the quality revolution have been mixed. Global competition has elevated the most successful companies, in terms of providing goods and services, but even then initiatives such as total quality, business process re-engineering and Six Sigma have been heralded as the solution, only to have been replaced with the next 'big thing' when it came along. Hoshin Kanri is not the next big thing in quality, it is a strategic approach to continuous improvement that provides a context for all of the individual elements such as Six Sigma or Lean Manufacturing. David Hutchins' Hoshin Kanri shows you how to develop a dynamic vision for continuous improvement; to implement effective policies to support it; to link key performance indicators to Six Sigma, Lean Manufacturing and Kaizen and to sustain a strategy-led programme for improving business performance.

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Page Count

309

Publisher

Gower Publishing, Ltd.

Published Date

ISBN 10

140945827X

ISBN 13

9781409458272

The World of William Byrd

Musicians, Merchants and Magnates

By: Mr John Harley

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The World of William Byrd

Musicians, Merchants and Magnates

By: Mr John Harley

In The World of William Byrd John Harley builds on his previous work, William Byrd: Gentleman of the Chapel Royal (Ashgate, 1997), in order to place the composer more clearly in his social context. He provides new information about Byrd's youthful musical training, and reveals how in his adult life his music emerged from a series of overlapping family, business and social networks. These networks and Byrd's navigation within and between them are examined, as are the lives of a number of the individuals comprising them.

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Page Count

332

Publisher

Ashgate Publishing, Ltd.

Published Date

ISBN 10

140949408X

ISBN 13

9781409494089

HR Transformation Technology

Delivering Systems to Support the New HR Model

By: Mr Allan Boroughs,Mr Ian Hunter,Mr Les Palmer

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HR Transformation Technology

Delivering Systems to Support the New HR Model

By: Mr Allan Boroughs,Mr Ian Hunter,Mr Les Palmer

HR Transformation Technology is a complete, business-orientated guide to the planning, design and delivery of HR information systems. It spells out the full scope of the applications required to support HR shared services, centres of excellence and business partner roles and goes on to set out the step-by-step process for managing the delivery of a major HR information system project, and ensure it remains on schedule and on budget. HR Transformation Technology provides: • An understanding of the role of IT in HR and the way in which it supports key elements such as the HR shared service centre and HR Business Partners; • A clear picture of the features and benefits of the main types of HR IT application and an overview of what can commonly go wrong; • The knowledge to build and communicate a definitive business case for the project; • Details of the processes to be followed when defining what you need and selecting the partners who can deliver it. The book also provides up to date, practical examples of what other major organizations have achieved along with an invaluable top ten list of dos and don'ts for the HR systems project manager. This book is indispensable for anyone with responsibility for delivering HR systems.

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Page Count

240

Publisher

Gower Publishing, Ltd.

Published Date

ISBN 10

1409458202

ISBN 13

9781409458203

Fraud and Corruption

Prevention and Detection

By: Mr Martin Samociuk,Mr Nigel Iyer

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Fraud and Corruption

Prevention and Detection

By: Mr Martin Samociuk,Mr Nigel Iyer

Executives are under enormous pressure to meet stakeholder expectations regarding the prevention of fraud and corruption. However, the drive to demonstrate that they are complying with legislative requirements and high principles has, in many cases, overshadowed the need to deal with the problem itself. As a result, fraud and corruption remain a significant unmanaged source of risk for many organizations. Drawing on experiences across Europe, America and Australia, Iyer and Samociuk give you the tools to establish an effective and far-reaching anti-fraud and corruption programme. Included is a compendium of techniques for assessing the true risk of fraud and corruption, reducing those risks and using health checks to provide early warnings. Also included is The Tightrope, A Story of Fraud and Corruption...which takes the reader from first suspicions through crisis and finally recovery in a vivid and instructive style, covering the lessons in the main text. This new book is a must-read for all those responsible for the prevention of fraud and corruption, risk management, corporate compliance, corporate responsibility and governance.

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Page Count

310

Publisher

Gower Publishing, Ltd.

Published Date

ISBN 10

1409458091

ISBN 13

9781409458098

Book's by Mr John Smythe

The Velvet Revolution at Work

The Velvet Revolution at Work

The CEO: Chief Engagement Officer

The CEO: Chief Engagement Officer

Making the Connections

Making the Connections

Employee Communication During Mergers and Acquisitions

Employee Communication During Mergers and Acquisitions

Communicating Strategy

Communicating Strategy

Hoshin Kanri

Hoshin Kanri

The World of William Byrd

The World of William Byrd

HR Transformation Technology

HR Transformation Technology

Fraud and Corruption

Fraud and Corruption

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