Customer Delight 365, a book of wise quotations, personal insights and practical applications, was created after author Brian Monahan experienced a delightful hospitality-industry conference. Brian, a 20-year veteran of the hospitality industry, shares his tremendous passion for creating memorable customer-service experiences for his clients. His aspiration is for businesses and customer-service professionals to join forces to create an inspired vision for customer service: Customer Delight.
‘Popular culture’ is more than just a broad term for entertainment and frivolous diversions and is highly relevant to many aspects of society. In this exciting textbook, the authors offer insights into the important, but often overlooked, relationship between popular culture and social problems. Drawing on historical and topical examples, they apply an innovative theoretical framework to examine how facets of popular culture—from movies and music, to toys and games, as well as billboards, bumper stickers, and bracelets—shape how we think about, and respond to, social issues. Including student features and evocative case studies, this is the first book to make the link between popular culture and social problems and will help students understand the relationship between them. Deftly combining the fun and irreverence of popular culture with a critical scholarly inquiry, this timely book delivers an engaging account of how our interactions with popular culture matter more than we think!
How did the events of September 11, 2001 come to be thought of as 9/11? The Shock of the News is an authoritative account of post-9/11 political and social processes, offering an in-depth analysis of the media coverage of this momentous event. Brian Monahan demonstrates how 9/11 has been transformed into a morality tale centered on patriotism, victimization, and heroes. Introducing the idea of “public drama” as a way of making sense of how media processed and packaged the 9/11 attacks for their audiences, Monahan not only illuminates how and why the coverage took shape as it did, but also provides us with new insights into the social, cultural, and political consequences of the attacks and their aftermath. Monahan explains how and why 9/11 became such a potent symbol, exploring how meanings and symbols get created, reinforced, and disseminated in modern society. Ultimately, Monahan offers an important new understanding of this singular event of our time, and his compelling narrative brings the momentous events back into focus.
Tuatha de Danann is the first of two plays in this book. This is a Lunchtime production Play designed to be performed during a lunchtime hour for local workers. In small theatres or restaurants, pubs etc. There are Four main Ancient Irish Gods, Lugh, Nuada, Manannan and Brigit. A couple of appearances by Danu and The Dagda, plus a Chorus to carry it all through. A discussion on the values of modernisation, of new gods and old. Of dogma verses spirituality. Believe and experience the light of the divine. Hope you enjoy it. Brian Kant and Vegas This is a Lunchtime Production Play about Love. Two Saintly figures acting as cupid and devils advocate. Kant and Vegas, apostles of the heart, able to read the minds of the two lovers in question. Force these two unsuspecting people to listen to their spirit guides, angels and their conscience. Mostly to no avail. Whilst chatting with themselves and their friends via their iPhones. Texting each other and rattling on inside their own minds via their inner monologue. With a little help from Kant and Vegas. Just long enough for the punters to have their meal, watch a play and have a coffee. No big deal. A dark humour play, without vulgarity or foul language.
Second book in a series about adventures in both the physical world and the world of spirit beings. Alternative realities for all ages, organic traditional spiritual beliefs of Old Ireland, The Sidh, The Good People, The Fairy Folk of lore and modern new age understanding. While taking a pilgrimage tour of Connemara as far as The Twelve Pins Mountains.
The mathematization of the sciences, of engineering, and of economics has been an outstandingly successful intellectual enterprise, enabling the modern world. As the operations of the world become more and more dependent on highly interconnected, massivel
Thank you for visiting our website. Would you like to provide feedback on how we could improve your experience?
This site does not use any third party cookies with one exception — it uses cookies from Google to deliver its services and to analyze traffic.Learn More.