You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person—an individual who belittles, shames, humiliates, shames, or bullies. You may not have realized that these individuals not only take their tolls on our emotional psyches, but the financial outcomes of their organizations as well. Through this book’s many case examples, as well as evidence-based practices and templates, each chapter singles out one main issue and how to resolve it with respect and clarity. Dr. Kusy presents concrete practices that will restore civility and respect into your organization as well as with increased financial performance. Some of these practices include: Calculating the real financial cost of toxic people in your organization. Providing direct and respectful feedback to a toxic peer, direct report, and even your boss. Replacing traditional exit interviews -- that often don’t work very well -- with a method for dealing with toxic chameleons who "knock down and kiss up." Hiring, engaging talent, and even firing people based on a new approach to values-based performance management. You will emerge with a newfound understanding that restores personal well-being and increased financial performance.
Ninety-four percent of the 400+ leaders in the author's national research study have experienced working with a toxic person, causing significant damage to their teams and organizations. The prevalence of toxic personalities and behaviors are problems that often go unaddressed. How pervasive is this problem? 94% of victims stated they work, or have worked, with a toxic person. 50% believe they are not competent to respond to an uncivil person's verbal abuse 68% reported a decline in performance; 78% stated less commitment to the organization. 12% of victims quit. Fully loaded costs of staff turnover are 1.5 to 2.5 times the exited person's salary Whether readers lead a team with direct reports or lead project teams with no reporting relationships, Why I Don't Work Here Anymore will help them apply the most successful approaches for managing these toxic individuals. Each chapter of Why I Don't Work Here Anymore singles out one main issue and provides associated strategies for resolving it. Who are these toxic people? Specifically, they are individuals who exhibit any of the three categories of toxic behaviors: Shaming Passive hostility Sabotage The author presents how each behavior is associated with incivility, how these behaviors get in the way of individual, team, and organizational effectiveness, and what to do about it. "--Provided by publisher.
Authors Scott J. Allen and Mitchell Kusy redefine what we think of as traditional leadership in this tangible book that ascribes flexible yet concrete and proven actions to what can be a very abstract term. Rather than delving into lengthy exposition and analysis to help you understand what leadership is and how to develop it for yourself, this practical little book enables you to design a straightforward system tailored to your team and organizational needs.Free of complicated theories, The Little Book of Leadership Development focuses on what really works to motivate others, encourage productivity, and equip future leaders. The book delivers streamlined instructions on fifty practical strategies, including modeling behaviors, sharing information, building accountability, stretching teams, and providing feedback. Managers with the ability to self-reflect and a willingness to implement these ideas will see quick improvements--in communication, efficiency, morale, and every other measure. The Little Book of Leadership Development goes straight to the heart of what it takes to be a great leader, so you can spend less time studying skills and more time developing a committed team of emerging leaders.
“The day this person left our company is considered an annual holiday!” THIS QUOTE, taken from Kusy and Holloway’s research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person. Just one toxic person has the capacity to debilitate individuals, teams, and even organizations. Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others’ thoughts and energies, even undermining their very sense of well-being. Based on all-new research with over 400 leaders, many from the Fortune 500 list, this book illustrates how to manage existing toxic behaviors, create norms that prevent the growth or regrowth of toxic environments, and ultimately design organizational communities of respectful engagement. Kusy and Holloway’s research reveals the warning signs that indicate a serious behavioral problem and identifies how this toxicity spreads in systems with long-term effects on organizational climate, even after the person has left. Their two-year, cutting-edge research study provides very specific actions that leaders need to take to reduce both the intensity and frequency of toxic personalities at work. No other book provides this menu of options from a systems perspective with practical relevance in real work situations. You’ll learn how to identify the toxic personality and describe the leader reactions and approaches that typically don’t work. Toxic Workplace! provides hands-on approaches that work with research-based strategies at the individual, team, and organizational level.Toxic Workplace! will provide new insights on how leaders lead, how organizational cultures sustain themselves, and how teams deal with toxic personalities.
Based on research and candid interviews with some well-known leaders whose costly blunders have made headlines, this book examines seven common mistakes, debunks myths surrounding mistake recovery, and identifies seven strategies for rebounding from near-fatal errors.
Ideal for any leader or manager forced to fly solo in the face of daily and strategic challenges. Or an invaluable tool to help managers get the most out of their working relationship with either an internal or external coach. Manager's Desktop Consultant cuts through the maze of people challenges in the workplace to identify the six most common issues affecting performance, productivity, and profitability. Through detailed scenarios, these experienced consultants and authors describe each problem situation and lay out the key action strategies necessary to build a solid foundation for management success.
Great things come in little packages: 50 commonsense (but rarely common) ideas for building the leadership potential of others.How many managers have time to plow through big books of leadership development? None! And they'll never need to with this slender book of 50 simple yet powerful ideas. The Little Book of Leadership Development goes straight to the heart of great leadership. Free of complicated theories, it focuses on what really works to get people motivated, working effectively, and acting as leaders themselves. The book delivers streamlined instructions on modeling behaviors, sharing information, building accountability, stretching teams, providing feedback, and 45 other practical strategies. Readers will be able to design a system of development tailored to their team and organization. Managers with the ability to self-reflect and a willingness to implement these positive, powerful ideas will see quick improvementsùin communication, efficiency, morale, and every other measure that points to a committed team of emerging leaders.
You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person—an individual who belittles, shames, humiliates, shames, or bullies. You may not have realized that these individuals not only take their tolls on our emotional psyches, but the financial outcomes of their organizations as well. Through this book’s many case examples, as well as evidence-based practices and templates, each chapter singles out one main issue and how to resolve it with respect and clarity. Dr. Kusy presents concrete practices that will restore civility and respect into your organization as well as with increased financial performance. Some of these practices include: Calculating the real financial cost of toxic people in your organization. Providing direct and respectful feedback to a toxic peer, direct report, and even your boss. Replacing traditional exit interviews -- that often don’t work very well -- with a method for dealing with toxic chameleons who "knock down and kiss up." Hiring, engaging talent, and even firing people based on a new approach to values-based performance management. You will emerge with a newfound understanding that restores personal well-being and increased financial performance.
Based on research and candid interviews with some well-known leaders whose costly blunders have made headlines, this book examines seven common mistakes, debunks myths surrounding mistake recovery, and identifies seven strategies for rebounding from near-fatal errors.
“The day this person left our company is considered an annual holiday!” THIS QUOTE, taken from Kusy and Holloway’s research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person. Just one toxic person has the capacity to debilitate individuals, teams, and even organizations. Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others’ thoughts and energies, even undermining their very sense of well-being. Based on all-new research with over 400 leaders, many from the Fortune 500 list, this book illustrates how to manage existing toxic behaviors, create norms that prevent the growth or regrowth of toxic environments, and ultimately design organizational communities of respectful engagement. Kusy and Holloway’s research reveals the warning signs that indicate a serious behavioral problem and identifies how this toxicity spreads in systems with long-term effects on organizational climate, even after the person has left. Their two-year, cutting-edge research study provides very specific actions that leaders need to take to reduce both the intensity and frequency of toxic personalities at work. No other book provides this menu of options from a systems perspective with practical relevance in real work situations. You’ll learn how to identify the toxic personality and describe the leader reactions and approaches that typically don’t work. Toxic Workplace! provides hands-on approaches that work with research-based strategies at the individual, team, and organizational level.Toxic Workplace! will provide new insights on how leaders lead, how organizational cultures sustain themselves, and how teams deal with toxic personalities.
With the advent of electronic medical records years ago and the increasing capabilities of computers, our healthcare systems are sitting on growing mountains of data. Not only does the data grow from patient volume but the type of data we store is also growing exponentially. Practical Predictive Analytics and Decisioning Systems for Medicine provides research tools to analyze these large amounts of data and addresses some of the most pressing issues and challenges where data integrity is compromised: patient safety, patient communication, and patient information. Through the use of predictive analytic models and applications, this book is an invaluable resource to predict more accurate outcomes to help improve quality care in the healthcare and medical industries in the most cost–efficient manner.Practical Predictive Analytics and Decisioning Systems for Medicine provides the basics of predictive analytics for those new to the area and focuses on general philosophy and activities in the healthcare and medical system. It explains why predictive models are important, and how they can be applied to the predictive analysis process in order to solve real industry problems. Researchers need this valuable resource to improve data analysis skills and make more accurate and cost-effective decisions. - Includes models and applications of predictive analytics why they are important and how they can be used in healthcare and medical research - Provides real world step-by-step tutorials to help beginners understand how the predictive analytic processes works and to successfully do the computations - Demonstrates methods to help sort through data to make better observations and allow you to make better predictions
Providing an introduction to current thinking and practice in orthodontics, this text covers all aspects of the field, including clinical practice and treatment planning.
Ideal for any leader or manager forced to fly solo in the face of daily and strategic challenges. Or an invaluable tool to help managers get the most out of their working relationship with either an internal or external coach. Manager's Desktop Consultant cuts through the maze of people challenges in the workplace to identify the six most common issues affecting performance, productivity, and profitability. Through detailed scenarios, these experienced consultants and authors describe each problem situation and lay out the key action strategies necessary to build a solid foundation for management success.
Hailed as 'superb', 'thorough', and 'contemporary', this is the essential orthodontics text for all staff involved in orthodontic treatment, whether they are dental students, orthodontic therapists, postgraduate students at the beginning of their career, or more experienced clinicians wanting an evidence-based, concise update on the foundations of contemporary orthodontic care. With over 700 illustrations and plenty of case studies, An Introduction to Orthodontics, Fifth Edition is a user-friendly introduction to the subject. Continuing its well-deserved reputation, it is the perfect starting point for learning key concepts and the practical aspects of orthodontics. The new fifth edition has been completely updated to reflect contemporary practice, including a new chapter dedicated to hypodontia and orthodontics, and a new chapter on the fastest growing area in orthodontics, clear aligners. Readers will find further reading and references at the end of each chapter, including references to appropriate Cochrane Reviews to aid revision and support clinical practice. Learning objectives, key points boxes, and instructive artwork make this an essential text for busy readers who need focused and practical learning.
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