Although communicative and relational skills are currently in the greatest demand in organizations large and small, we are as educators, executives, and talent developers very far away from the kind of precision in identifying, measuring, selecting and developing these skills that we have achieved with cognitive and technical skills. At the same time, the relentless automation of swaths of human tasks has placed a sharp light on the ‘quintessentially human skills’ – those that cannot and in some cases should not be subject to algorithmic automation. This book aims to ‘change the soft skills game’ by introducing language for identifying and describing them, ways of measuring the degree to which a person possesses them and selecting those who possess them in the utmost from those less skilled, and ways of helping students and executives alike develop them, through a methodology that has been designed and practiced for the past ten years. We need a ‘re-set’ in the way we think about human skill and in particular the ways we think about those human skills which cannot be sub-contracted to an algorithm running on silicon. This book aims to provide that re-set.
Familiar modes of problem solving may be efficient, but they often prevent us from discovering innovative solutions to more complex problems. To create meaningful change, we must train ourselves to discover previously unseen variables in day-to-day challenges. The Design of Insight is intended to be a personal problem-solving platform for decision makers and advisors who seek answers to critical business questions. It introduces an approach that uses multiple "problem-solving languages" to systematically expand our understanding of problem framing and high quality problem solving. Useful as a critical thinking approach or a think-out-loud document for strategic teams, this brief is a resource for enriching and implementing thoughtful management practices.
Inside Man presents readers with an exercise in modeling human ways of being—thinking, feeling, acting. This book does not merely introduce models, but also attempts to teach modeling and to produce, within the reader, the predispositions and attitudes of the modeler: a distance from the individual whose behavior is modeled, an engineering approach to the model-building process, a (self)-critical approach to the model testing and elaboration process, and a pedagogical and a therapeutic approach to enacting and communicating models. Author Mihnea C. Moldoveanu makes the process and the phenomenon of modeling transparent and explicit, and clarifies the reasons for which modeling human behavior has to be an interactive process between the modeler and the modeled. This perspective situates Inside Man at the intersection of analytical and computational thinking about rationality, reasoning, choice and thinking, and the tradition of action science and action research.
Epinets presents a new way to think about social networks, which focuses on the knowledge that underlies our social interactions. Guiding readers through the web of beliefs that networked individuals have about each other and probing into what others think, this book illuminates the deeper character and influence of relationships among social network participants. Drawing on artificial intelligence, the philosophy of language, and epistemic game theory, Moldoveanu and Baum formulate a lexicon and array of conceptual tools that enable readers to explain, predict, and shape the fabric and behavior of social networks. With an innovative and strategically-minded look at the assumptions that enable and clog our networks, this book lays the groundwork for a leap forward in our understanding of human relations.
The MBA is probably the hottest ticket among the current university graduate degree offerings--every year, more than 120,000 students enroll in MBA programs in the United States, and the estimates in Europe do not lag far behind. In addition, job prospects have never looked better for business school graduates; corporations are hiring more business school graduates every year, and compensating them more handsomely. The Future of the MBA provides a sorely needed detailed and systematic review of the major contemporary debates on management education. At the same time, it makes a striking new proposal that will certainly have an impact in business schools: that managers need to develop a series of qualitative tacit skills which could be appropriately developed by integrative curricula brought from different disciplines, including sociology, philosophy, and other social sciences. Moldoveanu and Martin, both involved in the greatly respected integrative business education program at the Rotheman School of Management, provide a guide on how to design a reliable integrated program for management students. One of the main assets of the book is that it relies not just on speculative thinking, but on real life experience, and that it also includes case studies that will appeal to practicing managers. As an authoritative reference on MBA education, it will appeal to faculty and staff of business schools, as well as students in related fields like education and public policy.
What constitutes successful thinking in business? What are the techniques used by some of the top minds in the business world to solve problems and create value? In Diaminds, Mihnea Moldoveanu and Roger Martin, creators of the Integrative Thinking curriculum at the Rotman School of Management, draw upon numerous case studies and interviews - as well as theories and models from cognitive psychology, epistemology, analytic philosophy, and semiotics - to present a new conception of successful intelligence that is immediately applicable to business situations. The 'diamind' (or dialogical mind) is characterized by a number of qualities: the ability to simultaneously hold opposing plans, models, and courses of action in mind while retaining the ability to act (bi-stability), logical depth and informational breadth in one's thinking processes (meliorism), the ability to choose among various representations of the world, the self, and others (choicefulness), and the capacity to think about how to analyse and solve a problem while at the same time thinking about the problem itself (polyphony). The authors discuss these concepts in detail, and provide examples and exercises throughout to encourage readers to examine and re-engineer their own thought patterns to develop these qualities and cultivate their own 'diaminds'.
What constitutes successful thinking in business? What are the techniques used by some of the top minds in the business world to solve problems and create value? In Diaminds, Mihnea Moldoveanu and Roger Martin, creators of the Integrative Thinking curriculum at the Rotman School of Management, draw upon numerous case studies and interviews - as well as theories and models from cognitive psychology, epistemology, analytic philosophy, and semiotics - to present a new conception of successful intelligence that is immediately applicable to business situations. The 'diamind' (or dialogical mind) is characterized by a number of qualities: the ability to simultaneously hold opposing plans, models, and courses of action in mind while retaining the ability to act (bi-stability), logical depth and informational breadth in one's thinking processes (meliorism), the ability to choose among various representations of the world, the self, and others (choicefulness), and the capacity to think about how to analyse and solve a problem while at the same time thinking about the problem itself (polyphony). The authors discuss these concepts in detail, and provide examples and exercises throughout to encourage readers to examine and re-engineer their own thought patterns to develop these qualities and cultivate their own 'diaminds'.
Inside Man presents readers with an exercise in modeling human ways of being—thinking, feeling, acting. This book does not merely introduce models, but also attempts to teach modeling and to produce, within the reader, the predispositions and attitudes of the modeler: a distance from the individual whose behavior is modeled, an engineering approach to the model-building process, a (self)-critical approach to the model testing and elaboration process, and a pedagogical and a therapeutic approach to enacting and communicating models. Author Mihnea C. Moldoveanu makes the process and the phenomenon of modeling transparent and explicit, and clarifies the reasons for which modeling human behavior has to be an interactive process between the modeler and the modeled. This perspective situates Inside Man at the intersection of analytical and computational thinking about rationality, reasoning, choice and thinking, and the tradition of action science and action research.
An exploration of the powerful role of anxiety, ambition, and envy in shaping both our individual lives and society as a whole. At the heart of the human experience lies anxiety caused by the realization that the world is unknown, forever eluding our control. And out of this anxiety arises the master passions of ambition and envy, which we repress to mask their power over our lives. Discussion of the role of the emotions in our lives is not new, but Mihnea Moldoveanu and Nitin Nohria go much further, showing how these passions shape not only our individual lives but our social and organizational culture as well. The master passions are not pretty, and so we cover them with the more socially acceptable faces of reason and morality. Moldoveanu and Nohria guide the reader in revealing the real impetus behind such actions as firing a friend, leaving a lover, or even pillaging your own people. Below the rational explanation, they show, often lies a willingness to hurt or even destroy others to fuel our own ambitions or quench the fires of envy. The authors offer intriguing thought experiments and examples from their own lives as they expose the power of the master passions. Deftly weaving ideas from psychology (Sigmund Freud), sociology (Max Weber), literature (William Shakespeare, Albert Camus), and philosophy (David Hume, Adam Smith, Karl Marx, Friedrich Nietzsche) with the personal, they build a strong argument that society would be much healthier if we faced the deception and self-deception that pervade our lives.
Deftly weaving ideas from psychology, sociology, literature, and philosophy, the authors present an exploration of the powerful role of anxiety, ambition, and envy in shaping both our individual lives and society as a whole.
Familiar modes of problem solving may be efficient, but they often prevent us from discovering innovative solutions to more complex problems. To create meaningful change, we must train ourselves to discover previously unseen variables in day-to-day challenges. The Design of Insight is intended to be a personal problem-solving platform for decision makers and advisors who seek answers to critical business questions. It introduces an approach that uses multiple "problem-solving languages" to systematically expand our understanding of problem framing and high quality problem solving. Useful as a critical thinking approach or a think-out-loud document for strategic teams, this brief is a resource for enriching and implementing thoughtful management practices.
The Future of the MBA' provides a detailed and systematic review of the major contemporary debates on management education. It makes the proposal that managers need to develop a series of qualitative tacit skills, which could be appropriately developed by integrative curricula brought from other disciplines.
Epinets presents a new way to think about social networks, which focuses on the knowledge that underlies our social interactions. Guiding readers through the web of beliefs that networked individuals have about each other and probing into what others think, this book illuminates the deeper character and influence of relationships among social network participants. Drawing on artificial intelligence, the philosophy of language, and epistemic game theory, Moldoveanu and Baum formulate a lexicon and array of conceptual tools that enable readers to explain, predict, and shape the fabric and behavior of social networks. With an innovative and strategically-minded look at the assumptions that enable and clog our networks, this book lays the groundwork for a leap forward in our understanding of human relations.
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