Field Marshal Lord Cavan (1865-1946) was one of the most distinguished commanders of the modern British army, but he divided opinion among his contemporaries. Some senior soldiers were disdainful. Field Marshal Sir Henry Wilson described him as ‘ignorant, pompous and vain’ and Brigadier General Sir James Edward Edmonds commented that Cavan ‘was bone from the neck upwards’. Yet many of Cavan’s subordinates praised him, saying ‘I had never seen Lord Cavan before and I was filled with admiration by the calm and quiet self-confidence of his manner’ and ‘Our new General, Lord Cavan, is simply A1 and the whole show runs like a well-oiled machine.’ So what were the real qualities and achievements of this remarkable but hitherto neglected officer who in a long career served in the Boer War and the First World War and then presided over the post-war reduction of the British army? Michael Senior, in the first full biography of Cavan, assesses him as a leader, a corps commander and an administrator, and places him among the front rank of the soldiers of his generation. He also explores Cavan’s personal life, his personality and how his aristocratic background, his wealth and his love of fox hunting affected his conduct in both war and peace.
Someone is killing Santas elves, but Santa seems more concerned with decreased toy production than their deaths. That changes when his wife discovers a horrific murder. Desperate for explanations, Santa asks his nemesis, the elf leader Amak to investigate. Initial evidence suggests a polar bear killed the elves, but Amak remains skeptical when he finds conflicting clues. Amak pursues the murderer, all the time combating the struggles of the Arctic icebox, a girlfriend who deplores his opposition to change, and those wishing to usurp his authority. Can Amak solve the case before its too late, or will this Christmas be covered with blood?
The riveting true story of the rise and fall of Murder, Inc. and the executioner-turned-informant whose mysterious death became a turning point in Mob history. In the fall of 1941, a momentous trial was underway that threatened to end the careers and lives of New York’s most brutal mob kingpins. The lead witness, Abe Reles, had been a trusted executioner for Murder, Inc., the enforcement arm of a coast-to-coast mob network known as the Commission. But the man responsible for coolly silencing hundreds of informants was about to become the most talkative snitch of all. In exchange for police protection, Reles was prepared to rat out his murderous friends, from Albert Anastasia to Bugsy Siegel—but before he could testify, his shattered body was discovered on a rooftop outside his heavily-guarded hotel room. Was it a botched escape, or punishment for betraying the loyalty of the country’s most powerful mobsters? Michael Cannell's A Brotherhood Betrayed traces the history of Murder, Inc. through Reles’ rise from street punk to murder chieftain to stool pigeon, ending with his fateful death on a Coney Island rooftop. It resurrects a time when crime became organized crime: a world of money and power, depravity and corruption, street corner ambushes and elaborately choreographed hits by wise-cracking foot soldiers with names like Buggsy Goldstein and Tick Tock Tannenbaum. For a brief moment before World War II erupted, America fixated on the delicate balance of trust and betrayal on the Brooklyn streets. This is the story of the one man who tipped the balance.
People move to Southwest Florida for a variety of reasons. The region's warm and sunny climate is a major draw for many people. Southwest Florida offers mild winters and hot summers, which is appealing to individuals seeking to escape colder climates or regions with harsher weather conditions.
Exquisite Corpse' was a game played by the surrealists in which someone drew on a piece of paper, folded it and passed it to the next person to draw on until, finally, the sheet was opened to reveal a calculated yet random composition. In this entertaining and provocative book, Michael Sorkin suggests that cities are similarly assembled by many players acting with varying autonomy in a complicit framework. An unfolding terrain of invention, the city is also a means of accommodating disparity, of contextualizing sometimes startling juxtapositions. Sorkin's aim is to widen the debate about the creation of buildings beyond the immediate issues of technology and design. He discusses the politics and culture of architecture with daring, often devastating, observations about the institutions and personalities who have dominated the profession over the past decade. Their preoccupation with the empty style of 'beach houses and Disneyland' has consistently trivialized the full constructive scope of contemporary architecture's possibilities. Sorkin's interventions range from the development scandals of New York where 'skyscrapers stand at the intersection between grid and greed', through the deconstructivist architectural culture of Los Angeles, to the work and ideas of architects, developers and critics such as Alvar Aalto, Norman Foster, Paul Goldberger, Michael Graves, Coop Himmelblau, Philip Johnson, Leon Krier, Frank Lloyd Wright, Richard Rogers, Carlo Scarpa, James Stirling, Donald Trump, Tom Wolfe and Lebbeus Woods. Throughout Sorkin combines stinging polemic with a powerful call for a rebirth of architecture that is visionary and experimental--a recuperated 'dreamy science
The Erie Canal was dying. Adirondack sawmills were falling silent. And in the final years of the nineteenth century, the upstate New York town of Forestport was struggling just to survive. Then the canal levees started breaking, and the boom times returned. The Forestport saloons flourished, the town's gamblers rollicked, and the politically connected canal contractors were flush once more. It was all very convenient until Governor Theodore Roosevelt's administration grew suspicious and the Pinkerton National Detective Agency began investigating. They found what a lawman called one of the most gigantic conspiracies ever hatched in New York. In The Forestport Breaks, Michael Doyle illuminates a fresh and fascinating chapter in the colorful history of the Erie Canal. This is the canal's shadowy side, a world of political rot and plotting men, and it extended well beyond one rough and tumble town. The Forestport breaks marked the only time New York officials charged men with conspiring to destroy canal property, but they were also illustrative of the widespread rascality surrounding the canal. For Doyle, there is a story with a personal dimension behind the drama of the canal's historical events. As he uncovered the rise and fall of Forestport, he was also discovering that the trail of culpability led to members in his own family tree.
Often problematically labeled as “Brutalist” architecture, the concrete buildings that transformed Boston during 1960s and 1970s were conceived with progressive-minded intentions by some of the world’s most influential designers, including Marcel Breuer, Le Corbusier, I. M. Pei, Henry Cobb, Araldo Cossutta, Gerhard Kallmann and Michael McKinnell, Paul Rudolph, Josep Lluís Sert, and The Architects Collaborative. As a worldwide phenomenon, building with concrete represents one of the major architectural movements of the postwar years, but in Boston it was deployed in more numerous and diverse civic, cultural, and academic projects than in any other major U.S. city. After decades of stagnation and corrupt leadership, public investment in Boston in the 1960s catalyzed enormous growth, resulting in a generation of bold buildings that shared a vocabulary of concrete modernism. The period from the 1960 arrival of Edward J. Logue as the powerful and often controversial director of the Boston Redevelopment Authority to the reopening of Quincy Market in 1976 saw Boston as an urban laboratory for the exploration of concrete’s structural and sculptural qualities. What emerged was a vision for the city’s widespread revitalization often referred to as the “New Boston.” Today, when concrete buildings across the nation are in danger of insensitive renovation or demolition, Heroic presents the concrete structures that defined Boston during this remarkable period—from the well-known (Boston City Hall, New England Aquarium, and cornerstones of the Massachusetts Institute of Technology and Harvard University) to the already lost (Mary Otis Stevens and Thomas F. McNulty’s concrete Lincoln House and Studio; Sert, Jackson & Associates’ Martin Luther King Jr. Elementary School)—with hundreds of images; essays by architectural historians Joan Ockman, Lizabeth Cohen, Keith N. Morgan, and Douglass Shand-Tucci; and interviews with a number of the architects themselves. The product of 8 years of research and advocacy, Heroic surveys the intentions and aspirations of this period and considers anew its legacies—both troubled and inspired.
Understanding the context of terrorism requires a trek through history, in this case the history of terrorist activity in the United States since the Civil War. Because the topic is large and complex, Terrorists Attacks on American Soil: From the Civil War to the Present does not claim to be an exhaustive history of terrorism or the definitive account of how and why terrorists do what they do. Instead, this book takes a representative sampling of the most horrific terrorist attacks on U.S. soil in an effort to understand the context in which they occurred and the lessons that can be learned from these events.
Most anyone interested in such topics as creation mythology, Jungian theory, or the idea of "secret teachings" in ancient Judaism and Christianity has found "gnosticism" compelling. Yet the term "gnosticism," which often connotes a single rebellious movement against the prevailing religions of late antiquity, gives the false impression of a monolithic religious phenomenon. Here Michael Williams challenges the validity of the widely invoked category of ancient "gnosticism" and the ways it has been described. Presenting such famous writings and movements as the Apocryphon of John and Valentinian Christianity, Williams uncovers the similarities and differences among some major traditions widely categorized as gnostic. He provides an eloquent, systematic argument for a more accurate way to discuss these interpretive approaches. The modern construct "gnosticism" is not justified by any ancient self-definition, and many of the most commonly cited religious features that supposedly define gnosticism phenomenologically turn out to be questionable. Exploring the sample sets of "gnostic" teachings, Williams refutes generalizations concerning asceticism and libertinism, attitudes toward the body and the created world, and alleged features of protest, parasitism, and elitism. He sketches a fresh model for understanding ancient innovations on more "mainstream" Judaism and Christianity, a model that is informed by modern research on dynamics in new religious movements and is freed from the false stereotypes from which the category "gnosticism" has been constructed.
For those of us who know the area, the Lake Erie Islands are a beautiful and special place that can more than compete with any other islands as a place to live or visit. But much of their history has been difficult to find for a long time. There are many wonderful stories and pictures about the history of Put-in-Bay, Middle Bass Island, North Bass Island, Pelee Island and Kelleys Island, as well as many of the smaller islands, that we have compiled into this volume. The first of six sections in the book includes all of Lydia Ryall's 1913 Sketches and Stories of the Lake Erie Islands - Perry Centennial Edition 1813-1913.The other sections contain a wealth of additional information and pictures, some of which has never been published before. Many footnotes are provided to point out errors in the original material, and to provide interesting additional information. A publication of the Lake Erie Islands Historical Society, the book contains 266 pictures and is fully indexed. Keeping the book interesting to read while also allowing it to be a good reference work has been of high priority. Many of the original pictures have been digitally cleaned up and enhanced, and the material has been carefully selected to be enjoyable to browse or read carefully. We believe that this is the most complete history of the Lake Erie Islands that has ever been published. Please visit the author's web site at http://www.middlebass.org
In your practice, you require advanced knowledge of the obstetrical, medical, genetic and surgical complications of pregnancy and their effects on the mother and fetus. With both basic science and clinical information, six new chapters, and an updated color design, you need look no further than the 6th edition of this long-time best seller. Includes both basic science and clinical information to give you comprehensive knowledge of the biology of pregnancy. Acts as an excellent resource for OB/GYNs studying for their Maternal-Fetal Medicine boards — and for practitioners who need quick access to practical information. Provides an updated and focused reference list to keep you up to date on the standards of care in maternal-fetal medicine today. Keeps you current with a new section: Disorders at the Maternal-Fetal Interface...and 6 new chapters: Biology of Parturition, Developmental Origins of Health and Disease, Intrapartum Assessment of Fetal Health, Pathogenesis of Pre-term Birth, Maternal and Fetal Infectious Disorders, and Benign Gynecological Conditions of Pregnancy. Features over 50% new authorship with increased focus on international perspectives. Includes the following hot topics in Maternal-Fetal Medicine: o Biology of Parturition o Fetal Growth o Prenatal Genetic Screening and Diagnosis o Fetal Cardiac Malformations and Arrhythmias o Thyroid Disease and Pregnancy o Management of Depression and Psychoses during Pregnancy and the Puerperium Focuses on evidence based medicine, the current best practice in MFM for diagnosing and treating high risk pregnancies. Includes new illustrations and an updated, color design.
WINNER OF THE DEXTER PRIZE OF THE SOCIETY FOR THE HISTORY OF TECHNOLOGY Launched by the Third Reich in late 1944, the first ballistic missile, the V-2, fell on London, Paris, and Antwerp after covering nearly two hundred miles in five minutes. It was a stunning achievement, one that heralded a new age of ballistic missiles and space launch vehicles. Michael J. Neufeld gives the first comprehensive and accurate account of the story behind one of the greatest engineering feats of World War II. At a time when rockets were minor battlefield weapons, Germany ushered in a new form of warfare that would bequeath a long legacy of terror to the Cold War, as well as the means to go into space. Both the US and USSR's rocket programs had their origins in the Nazi state.
“A highly readable and well-documented account of the use and abuse of religion for violent political ends . . . This is a book well worth reading” (Timothy J. Demy, ThD, PhD, coauthor of In the Name of God). Most Americans could not fathom how Islamic terrorists could bring down the World Trade Center or an army psychiatrist could turn on his own soldiers, taking their lives in the name of his religion. How could an ex-army veteran blow up a federal building, or a Jewish doctor gun down Muslims at worship? None of these incidents fit our conceptions of the benevolence of religion. More importantly, is there something inherent within religions that justifies the taking of human lives? In Few Call It War, Dr. Robert Hicks explores these questions and takes the blinders off illuminating the roots of religious violence, what religious terrorists have in common, and how they differ. As Hicks points out, all major religions have used violence and terrorist methodologies at some points in their histories. Few Call It War reveals how the teachings of religious founders and the sacred writings attributed to them provide rich soil from which contemporary religious clerics and ideologues gain converts. If one is interested in gaining an answer to the question, “Of all the religions in the world, which are most prone to using violence?” Few Call It War provides a well-reasoned answer that is well worth the read. “A masterpiece in the study of religiously motivated terrorism. He has been fair in his critique of all religions, including movements within Judaism and even Christianity.” —Robert L. Brennemann, PhD, professor, Intercultural Studies, North Central University
Explores Jackie Robinson’s compelling and complicated legacy Before the United States Supreme Court ruled against segregation in public schools, and before Rosa Parks refused to surrender her bus seat in Montgomery, Alabama, Jackie Robinson walked onto the diamond on April 15, 1947, as first baseman for the Brooklyn Dodgers, making history as the first African American to integrate Major League Baseball in the twentieth century. Today a national icon, Robinson was a complicated man who navigated an even more complicated world that both celebrated and despised him. Many are familiar with Robinson as a baseball hero. Few, however, know of the inner turmoil that came with his historic status. Featuring piercing essays from a range of distinguished sportswriters, cultural critics, and scholars, this book explores Robinson’s perspectives and legacies on civil rights, sports, faith, youth, and nonviolence, while providing rare glimpses into the struggles and strength of one of the nation’s most athletically gifted and politically significant citizens. Featuring a foreword by celebrated directors and producers Ken Burns, Sarah Burns, and David McMahon, this volume recasts Jackie Robinson’s legacy and establishes how he set a precedent for future civil rights activism, from Black Lives Matter to Colin Kaepernick.
The first book to lay bare the life of a Nazi camp guard who settled in a Chicago suburb and to explore how his community and others responded to discoveries of Nazis in their midst. Reinhold Kulle seemed like the perfect school employee. But in 1982, as his retirement neared, his long-concealed secret came to light. The chief custodian at Oak Park and River Forest High School outside Chicago had been a Nazi, a member of the SS, and a guard at a brutal slave labor camp during World War II. Similar revelations stunned communities across the country. Hundreds of Reinhold Kulles were gradually discovered: men who had patrolled concentration camps, selected Jews for execution, and participated in mass shootings—and who were now living ordinary suburban lives. As the Office of Special Investigations raced to uncover Hitler’s men in the United States, neighbors had to reconcile horrific accusations with the helpful, kind, and soft-spoken neighbors they thought they knew. Though Nazis loomed in the American consciousness as evil epitomized, in Oak Park—a Chicago suburb renowned for its liberalism—people rose to defend Reinhold Kulle, a war criminal. Drawing on archival research and insider interviews, Oak Park and River Forest High School teacher Michael Soffer digs into his community’s tumultuous response to the Kulle affair. He explores the uncomfortable truths of how and why onetime Nazis found allies in American communities after their gruesome pasts were uncovered.
How racism and discrimination have been central to democracies from the classical period to today As right-wing nationalism and authoritarian populism gain momentum across the world, liberals, and even some conservatives, worry that democratic principles are under threat. In The Spectre of Race, Michael Hanchard argues that the current rise in xenophobia and racist rhetoric is nothing new and that exclusionary policies have always been central to democratic practices since their beginnings in classical times. Contending that democracy has never been for all people, Hanchard discusses how marginalization is reinforced in modern politics, and why these contradictions need to be fully examined if the dynamics of democracy are to be truly understood. Hanchard identifies continuities of discriminatory citizenship from classical Athens to the present and looks at how democratic institutions have promoted undemocratic ideas and practices. The longest-standing modern democracies —France, Britain, and the United States—profited from slave labor, empire, and colonialism, much like their Athenian predecessor. Hanchard follows these patterns through the Enlightenment and to the states and political thinkers of the late nineteenth and early twentieth centuries, and he examines how early political scientists, including Woodrow Wilson and his contemporaries, devised what Hanchard has characterized as "racial regimes" to maintain the political and economic privileges of dominant groups at the expense of subordinated ones. Exploring how democracies reconcile political inequality and equality, Hanchard debates the thorny question of the conditions under which democracies have created and maintained barriers to political membership. Showing the ways that race, gender, nationality, and other criteria have determined a person's status in political life, The Spectre ofRace offers important historical context for how democracy generates political difference and inequality.
In The Keeper of the Stories, I describe the devolution of the doctor-patient relationship through the lens of my career in medicine, showing how the value of intense listening, and a strong personal connection with patients, has been replaced by a system that treats doctors and patients as impersonal cogs in a vast medical machine designed to maximize profits for hospitals and insurance companies. Now, with no time to listen, doctors today are deprived of the subtle cues and relevant information that can be gathered about patients from hearing details of their life. Listening is especially important for patients who are elderly, infirm, or mentally illthose marginalized and vulnerable to the impersonal forces of a health-care system that sees them as potential expenses, not human beings. In the book, I present some of these stories, gathered to illustrate the surprising ways personal narrative can inform a doctors treatment or simply unburden a patient of painful memories. The fascinating narratives describe a diverse range of experience from survivors of horrors like the Holocaust to witnesses to major events in history. They are a testament to the remarkable lives we all lead.
He offers seven thought-provoking pieces, three of which are new and written specifically for this book. While Baxandall focuses on works of the fifteenth century, his essays transcend this period and show with fresh insight how words match the experience of looking at paintings and sculptures."--BOOK JACKET.
An exploration of how we see, use, and make sense of modern video game worlds. The move to 3D graphics represents a dramatic artistic and technical development in the history of video games that suggests an overall transformation of games as media. The experience of space has become a key element of how we understand games and how we play them. In Video Game Spaces, Michael Nitsche investigates what this shift means for video game design and analysis. Navigable 3D spaces allow us to crawl, jump, fly, or even teleport through fictional worlds that come to life in our imagination. We encounter these spaces through a combination of perception and interaction. Drawing on concepts from literary studies, architecture, and cinema, Nitsche argues that game spaces can evoke narratives because the player is interpreting them in order to engage with them. Consequently, Nitsche approaches game spaces not as pure visual spectacles but as meaningful virtual locations. His argument investigates what structures are at work in these locations, proceeds to an in-depth analysis of the audiovisual presentation of gameworlds, and ultimately explores how we use and comprehend their functionality. Nitsche introduces five analytical layers—rule-based space, mediated space, fictional space, play space, and social space—and uses them in the analyses of games that range from early classics to recent titles. He revisits current topics in game research, including narrative, rules, and play, from this new perspective. Video Game Spaces provides a range of necessary arguments and tools for media scholars, designers, and game researchers with an interest in 3D game worlds and the new challenges they pose.
Founded in 1365, not long after the Great Plague ravaged Europe, the University of Vienna was revitalized in 1384 by prominent theologians displaced from Paris--among them Henry of Langenstein. Beginning with the 1384 revival, Michael Shank explores the history of the university and its ties with European intellectual life and the city of Vienna. In so doing he links the abstract discussions of university theologians with the burning of John Hus and Jerome of Prague at the Council of Constance (1415-16) and the destruction of the Jewish community of Lower Austria (1421). Like most other scholars of the period, Henry of Langenstein (d. 1397) at one time believed that Aristotle's syllogistic was universally valid even in Trinitarian theology. In touch with the vibrant Jewish community in Vienna, Langenstein had high hopes of converting its members by logical argument. When he failed in his purpose, he lost his confidence in Aristotle's syllogistic as a universal tool of apologetics and handmaiden to Trinitarian theology. ("Unless you believe, you shall not understand," he quoted from Isaiah, in order to express his change of opinion.) During the next generation, the intellectual climate at the university changed from academic openness to increasing rigidity, and theologians turned from argument to persecution. Originally published in 1988. The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These editions preserve the original texts of these important books while presenting them in durable paperback and hardcover editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.
When my son died, he was six years old. The day we buried him, the Lord and my son came and paid for his funeral. Three months later, the Lord took me to heaven, I found my son and had a short conversation with him, and the Lord talked to me and gave me some messages to give to the world. It was not a near-death experience! 2
What is it to have a concept? What is it to make an inference? What is it to be rational? On the basis of recent developments in semantics, a number of authors have embraced answers to these questions that have radically counterintuitive consequences, for example: One can rationally accept self-contradictory propositions (e.g. Smith is a composer and Smith is not a composer). Psychological states are causally inert: beliefs and desires do nothing. The mind cannot be understood in terms of folk-psychological concepts (e.g. belief, desire, intention). One can have a single concept without having any others: an otherwise conceptless creature could grasp the concept of justice or of the number seven. Thoughts are sentence-tokens, and thought-processes are driven by the syntactic, not the semantic, properties of those tokens. In the first half of Conceptual Atomism and the Computational Theory of Mind, John-Michael Kuczynski argues that these implausible but widely held views are direct consequences of a popular doctrine known as content-externalism, this being the view that the contents of one's mental states are constitutively dependent on facts about the external world. Kuczynski shows that content-externalism involves a failure to distinguish between, on the one hand, what is literally meant by linguistic expressions and, on the other hand, the information that one must work through to compute the literal meanings of such expressions. The second half of the present work concerns the Computational Theory of Mind (CTM). Underlying CTM is an acceptance of conceptual atomism the view that a creature can have a single concept without having any others and also an acceptance of the view that concepts are not descriptive (i.e. that one can have a concept of a thing without knowing of any description that is satisfied by that thing). Kuczynski shows that both views are false, one reason being that they presuppose the truth of content-externalism, another being that they are incompatible with the epistemological anti-foundationalism proven correct by Wilfred Sellars and Laurence Bonjour. Kuczynski also shows that CTM involves a misunderstanding of terms such as computation, syntax, algorithm and formal truth; and he provides novel analyses of the concepts expressed by these terms. (Series A)
Sainsbury and Tye present a new theory, 'originalism', which provides natural, simple solutions to puzzles about thought that have troubled philosophers for centuries. They argue that concepts are to be individuated by their origin, rather than epistemically or semantically. Although thought is special, no special mystery attaches to its nature.
Corrections officials faced with rising populations and shrinking budgets have increasingly welcomed "faith-based" providers offering services at no cost to help meet the needs of inmates. Drawing from three years of on-site research, this book utilizes survey analysis along with life-history interviews of inmates and staff to explore the history, purpose, and functioning of the Inmate Minister program at Louisiana State Penitentiary (aka "Angola"), America’s largest maximum-security prison. This book takes seriously attributions from inmates that faith is helpful for "surviving prison" and explores the implications of religious programming for an American corrections system in crisis, featuring high recidivism, dehumanizing violence, and often draconian punishments. A first-of-its-kind prototype in a quickly expanding policy arena, Angola’s unique Inmate Minister program deploys trained graduates of the New Orleans Baptist Theological Seminary in bi-vocational pastoral service roles throughout the prison. Inmates lead their own congregations and serve in lay-ministry capacities in hospice, cell block visitation, delivery of familial death notifications to fellow inmates, "sidewalk counseling" and tier ministry, officiating inmate funerals, and delivering "care packages" to indigent prisoners. Life-history interviews uncover deep-level change in self-identity corresponding with a growing body of research on identity change and religiously motivated desistance. The concluding chapter addresses concerns regarding the First Amendment, the dysfunctional state of U.S. corrections, and directions for future research.
A pamphlet presenting thoughts about materiality in architecture and the place of materiality in achieving architectural presence. Edmund Husserl's formulation of the phenomenological reduction is proposed as the core method for uncovering, what we know and what we think are the central characteristics of a given thing. Heidegger's proposition of "Thingness" becomes the operational goal for achieving architectural materiality i.e. "the wall-ness of wall" or the "wood-ness of wood." Written in a non-academic, approachable style suitable for beginning and advanced students and practitioners of architecture.
Introduction to Hospitality Management: Creating Excellent Guest Experiences, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael Sturman emphasize the critical importance of focusing on the guest and creating an unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.
50th Anniversary Edition of the groundbreaking case-based pharmacotherapy text, now a convenient two-volume set. Celebrating 50 years of excellence, Applied Therapeutics, 12th Edition, features contributions from more than 200 experienced clinicians. This acclaimed case-based approach promotes mastery and application of the fundamentals of drug therapeutics, guiding users from General Principles to specific disease coverage with accompanying problem-solving techniques that help users devise effective evidence-based drug treatment plans. Now in full color, the 12th Edition has been thoroughly updated throughout to reflect the ever-changing spectrum of drug knowledge and therapeutic approaches. New chapters ensure contemporary relevance and up-to-date IPE case studies train users to think like clinicians and confidently prepare for practice.
Add the authority of Rudolph's Pediatrics to your Pediatric Board Examination review! Rudolph's Pediatrics Self-Assessment and Board Review is a fast, efficient, and engaging way for you to incorporate the contents of Rudolph's Pediatrics into your board preparation. This powerful study guide delivers more than 1,500 questions that focus on epidemiology, pathophysiology, presenting symptoms, clinical decision making, therapeutics, and prognosis of different pediatric disorders. Concise answer explanations illustrate key points and include references to pertinent sections in Rudolph's Pediatrics for more in-depth coverage of the topic. You'll find everything you need in one comprehensive review: questions, referenced answers, full-color illustrations, and the expertise of the field's leading text. FEATURES More than 1,500 multiple-choice questions with fully explained answers referenced to Rudolph's Pediatrics, Twenty-Second Edition An emphasis on important clinical issues An organization that simulates Rudolph's Pediatrics to facilitate side-by-side study Numerous full-color images to test your visual diagnostic skills Designed to help you quickly assess your knowledge and remediate areas of weakness Valuable for certification/recertification or as a clinical refresher
Hampton has a problem. He is a vampire and tired of being invisible. Against the wishes of his family, he appears on television, contracts to write a book and heads up a movement to establish vampires as a recognized minority group in America. What follows is a public that wishes to exploit him, a government that wants to suppress him and a family that wants to disown him. Lurking in the background is Lord Evido, a.k.a. Earl. He is Hampton's worst fear: an old fashioned vampire who knows the danger of destroying an age old myth. The coffee table is a coffin and "finger" food is served at cocktail time!
The Federal Bureau of Investigation, America's most famous law enforcement agency, was established in 1908 and ever since has been the subject of countless books, articles, essays, congressional investigations, television programs and motion pictures--but even so it remains an enigma to many, deliberately shrouded in mystery on the basis of privacy or national security concerns. This encyclopedia has entries on a broad range of topics related to the FBI, including biographical sketches of directors, agents, attorneys general, notorious fugitives, and people (well known and unknown) targeted by the FBI; events, cases and investigations such as ILLWIND, ABSCAM and Amerasia; FBI terminology and programs such as COINTELPRO and VICAP; organizations marked for disruption including the KGB and the Ku Klux Klan; and various general topics such as psychological profiling, fingerprinting and electronic surveillance. It begins with a brief overview of the FBI's origins and history.
This open access book explores the interactions between water and earthquakes, including recent concerns about induced seismicity. It further highlights that a better understanding of the response of the water system to disturbances such as earthquakes is needed to safeguard water resources, to shield underground waste repositories, and to mitigate groundwater contamination. Although the effects of earthquakes on streams and groundwater have been reported for thousands of years, this field has only blossomed into an active area of research in the last twenty years after quantitative and continuous documentation of field data became available. This volume gathers the important advances that have been made in the field over the past decade, which to date have been scattered in the form of research articles in various scientific journals.
Maxie's in trouble! Again. Only, this time it's serious. Driving a stolen Ferrari Testarossa off a motorway flyover at something approaching Mach 1, with the police in hot pursuit, is no way to make old bones. But it's child's play to what follows. For Maxie, small-time thief and general low-life, has crashed into the Spiral, a strange whirlpool of time and space, where, it seems, almost anything can happen, and anyone appear. The two Elizabethan alchemists, for instance, who are convinced that Maxie can help them with their magickal endeavours. And the swashbuckling band of spectral pirates who promise Maxie power and riches beyond his wildest dreams - if only he'll join them.
The all-American food as it's never been seen before--histories, techniques, culture, competitions, traditional side dishes, and classic hot spots associated with barbecue's four major regional styles.
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