Michael Boella's Books

Human Resource Management in the Hospitality Industry

An Introductory Guide

By: Michael John Boella,Steven Goss-Turner

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Human Resource Management in the Hospitality Industry

An Introductory Guide

By: Michael John Boella,Steven Goss-Turner

This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.

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Page Count

386

Publisher

Routledge

Published Date

ISBN 10

0750666366

ISBN 13

9780750666367

Human Resource Management in the Hospitality Industry

A Guide to Best Practice

By: Michael J. Boella,Steven Goss-Turner

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Human Resource Management in the Hospitality Industry

A Guide to Best Practice

By: Michael J. Boella,Steven Goss-Turner

Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a ‘process’ approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the ‘gig’ economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. Five new chapters on: organizational culture, modern labour markets, emotions and well-being, careers in hospitality, and digital HRM. New international case studies throughout to explore key issues and show real-life applications of HRM in the hospitality industry. Written in a user-friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.

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Page Count

574

Publisher

Routledge

Published Date

ISBN 10

0429805942

ISBN 13

9780429805943

Handbook of Position Location

Theory, Practice and Advances

By: Reza Zekavat,R. Michael Buehrer

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Handbook of Position Location

Theory, Practice and Advances

By: Reza Zekavat,R. Michael Buehrer

Radio systems capable of localization have emerging applications in homeland security, law enforcement, emergency response, defense command and control, multi-robot coordination and vehicle-to-vehicle and vehicle-to-pedestrian collision avoidance. In fact, high resolution localization is vital for many applications, including: traffic alert, emergency services, e.g., indoor localization for firefighters, and battlefield command and control. These systems promise to dramatically reduce society's vulnerabilities to catastrophic events and improve its quality of of life. While work this important area is progressing, limited resources are available to support graduate students and researchers in this important area. Specifically, a limited number of books has been published in this area covering selected subjects. This comprehensive handbook offers gaps of available localization books presenting in-depth coverage from fundamentals of coordinates to advanced application examples.

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Page Count

1138

Publisher

John Wiley & Sons

Published Date

ISBN 10

1118104765

ISBN 13

9781118104767

Palaeolithic Pioneers: Behaviour, abilities, and activity of early Homo in European landscapes around the western Mediterranean basin ~1.3-0.05 Ma.

By: Michael J. Walker

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Palaeolithic Pioneers: Behaviour, abilities, and activity of early Homo in European landscapes around the western Mediterranean basin ~1.3-0.05 Ma.

By: Michael J. Walker

Archaic humans were present for over a million years in western Mediterranean Europe where they left very many traces of their early stone-age activities and behaviour, and sometimes even human skeletal remains. This book evaluates archaeological findings about their life-ways at many important sites in Italy, southern France, and Spain.

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206

Publisher

Archaeopress Publishing Ltd

Published Date

ISBN 10

1784916218

ISBN 13

9781784916213

Georg Lukacs

From Romanticism to Bolshevism

By: Michael Löwy

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Georg Lukacs

From Romanticism to Bolshevism

By: Michael Löwy

On the 100th anniversary of the publication of History and Class Consciousness, a new edition of this indispensable guide to Lukacs's thought and politics The philosophical and political development that converted Georg Lukács from a distinguished representative of Central European aesthetic vitalism into a major Marxist theorist and Communist militant has long remained an enigma. In this this now classic study, Michael Löwy for the first time traced and explained the extraordinary mutation that occurred in Lukács's thought between 1909 and 1929. Utilizing many as yet unpublished sources, Löwy meticulously reconstructed the complex itinerary of Lukács's thinking as he gradually moved towards his decisive encounter with Bolshevism. The religious convictions of the early Lukács, the peculiar spell exercised on him and on Max Weber by Dostoyevskyan images of pre-revolutionary Russia, the nature of his friendships with Ernst Bloch and Thomas Mann, were amongst the discoveries of the book. Then, in a fascinating case-study in the sociology of ideas, Löwy showed how the same philosophical problematic of Lebensphilosophie dominated the intelligentsias of both Germany and Hungary in the pre-war period, yet how the different configurations of social forces in each country bent its political destiny into opposite directions. The famous works produced by Lukács during and after the Hungarian Commune—Tactics and Ethics, History and Class Consciousness and Lenin—were analysed and assessed. A concluding chapter discussed Lukács's eventual ambiguous settlement with Stalinism in the thirties, and its coda of renewed radicalism in the final years of his life. In this new edition, Löwy has added a substantial new introduction which reassess the nature of Lukacs's thought in the light of newly published texts and debates.

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Page Count

257

Publisher

Verso Books

Published Date

ISBN 10

1804295493

ISBN 13

9781804295496

The Business and Management of Ocean Cruises

By: Michael Vogel, Alexis Papathanassis and Ben Wolber

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The Business and Management of Ocean Cruises

By: Michael Vogel, Alexis Papathanassis and Ben Wolber

This book is divided into six parts, which are organized to guide the reader step by step from the macro level of the cruise industry to the micro level of operations management on board cruise ships. Part I (chapters 1-4) sets the scene for the book by characterizing the conditions under which cruise lines operate. Part II (chapters 5-8) includes four chapters that address issues of significance for corporate managers in the cruise sector. Part III (chapters 9-11) deal with aspects of the marketing mix employed by cruise lines to attract passengers and fill their ships. Part IV (chapters 12-15) is concerned with managerial functions related directly to the cruise product. Part V (chapters 16-19) focuses on operational management functions on board cruise ships. The final Part VI (chapter 20) looks at future development possibilities for the cruise sector.

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Page Count

275

Publisher

CABI

Published Date

ISBN 10

1845938461

ISBN 13

9781845938468

'From Punch and Judy to Haute Cuisine'- a Biography on the Life and Times of Arthur Edwin Simms 1915-2003

By: Michael Flagg

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'From Punch and Judy to Haute Cuisine'- a Biography on the Life and Times of Arthur Edwin Simms 1915-2003

By: Michael Flagg

Arthur Simms was an amazing and exceptional man and this book has recently been described as an 'evergreen'perfect for any coffee table ! Arthur was a pioneer in UK hospitality education post Second World II. As a young boy he assisted his father Quisto, performing Punch and Judy to the royal children at Buckingham Palace by special warrant from Keith Prowse. It was a conducted trip to the palace kitchens to get an ice cream (unobtainable in the mid-1920s), that gave him the firm conviction to become a chef. Training at the only centre Westminster Technical Institute London, he gained a first class diploma, before undertaking experience at the Ciros Club Orange Street Piccadilly, well-known during the dance band era and at the Trocadero. A chance meeting with the niece of the French Ambassador, who on his day off became his dancing partner for the swing technique with the Joe Loss Orchestra Tottenham Court Road, also gained him a visa to work in Paris at the Carltons Hotel near Montmartre, Moulin Rouge and Sacre Coeur. This opportunity enabled him to meet the Chef of Kings and King of Chefs the famous Auguste Escoffier, at a Paris exhibition. On return to London he worked at the Savoy Caf Parisien, the Grand Hotel Leicester and the Gargoyle Club, owned by David Tennant and Lady Viola Tree in demimonde Soho. In 1939 and the outbreak of war saw a move to Aldershot, where he was selected as one of eight chef instructors for the newly formed Army Catering Corps. In 1945, as the Head Chef at the Potsdam Conference he was introduced to Stalin, Truman and Churchill. In 1946 he Arthur became the first Head of Hotel and Catering at Brighton Municipal College and gained membership of the Regional Advisory Council for the first City and Guilds of London Institute qualifications in professional cookery. He was appointed as a judge for the Salon Culinaire Hotelympia International Exhibition, London. Later in 1952, he was chosen as Head of Hotel and Catering in a new purpose-built wing of Portsmouth Municipal College, which he saw grow from local to international repute. In 1964 he was seconded for two years as Principal in Hotel and Catering to the new Pusa Institute, New Delhi India and under his leadership its reputation surpassed that of the first centre in Bombay. Arthur retired in 1977 and died in 2003. He is remembered today by hundreds of former students, colleagues and friends worldwide.

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Page Count

609

Publisher

AuthorHouse

Published Date

ISBN 10

1496986482

ISBN 13

9781496986481

Information Security for Managers

By: Michael Workman,Daniel C. Phelps,John Ng'ang'a Gathegi

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Information Security for Managers

By: Michael Workman,Daniel C. Phelps,John Ng'ang'a Gathegi

Utilizing an incremental development method called knowledge scaffolding--a proven educational technique for learning subject matter thoroughly by reinforced learning through an elaborative rehearsal process--this new resource includes coverage on threats to confidentiality, integrity, and availability, as well as countermeasures to preserve these.

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Page Count

615

Publisher

Jones & Bartlett Publishers

Published Date

ISBN 10

0763793019

ISBN 13

9780763793012

Information Security Management

By: Michael Workman

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Information Security Management

By: Michael Workman

Information Security Management, Second Edition arms students with answers to the most critical questions about the fields of cybersecurity. It provides students with references to more in-depth study in areas where they may need to specialize. The Second Edition covers operations—the job of day-to-day cybersecurity tasks—regulations, compliance, laws and policies, research and development, and the creation of software and cyber defenses for security initiatives. Finally, the text covers advanced R&D involved in strategic aspects of security developments for threats that lay on the horizon.

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Page Count

468

Publisher

Jones & Bartlett Learning

Published Date

ISBN 10

1284257193

ISBN 13

9781284257199

Pocket Guide for Hospitality Managers

By: Conrad Lashley,Michael N. Chibili

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Pocket Guide for Hospitality Managers

By: Conrad Lashley,Michael N. Chibili

A concise, practical guide that provides the skills and knowledge for current and future managers across the hospitality industry. The book provide a concise resource for all emerging hospitality managers, and for academics preparing students for careers within the hospitality industry.With a ‘how to do’ agenda, the authors offer a practical guide to the skills and knowledge needed by those who will be managing bars, restaurants and hotels in the fast moving hospitality retailing contexts. Written in a non-academic style, this book will be a valuable resource for students and early career managers working in the hospitality sector.

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Page Count

248

Publisher

Routledge

Published Date

ISBN 10

1000035972

ISBN 13

9781000035971

Managing Hospitality Organizations

Achieving Excellence in the Guest Experience

By: Robert C. Ford,Michael C. Sturman

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Managing Hospitality Organizations

Achieving Excellence in the Guest Experience

By: Robert C. Ford,Michael C. Sturman

Introduction to Hospitality Management: Creating Excellent Guest Experiences, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael Sturman emphasize the critical importance of focusing on the guest and creating an unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.

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Page Count

774

Publisher

SAGE Publications

Published Date

ISBN 10

1071876287

ISBN 13

9781071876282

The World of Waiters

By: Gerald Mars,Michael Nicod

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The World of Waiters

By: Gerald Mars,Michael Nicod

Originally published in 1984, The World of Waiters provides a close look at the area of everyday working life, focusing on the profession of waiters. The book addresses the complex world of waiters, look at the insecurities, hierarchies and ‘the politics of serving’ that come into play in the everyday working life of a waiter. The book addresses the issues facing waiters in everyday life, including the placing and spacing of customers, the process of ordering and tipping, and customer complaints – all of these are looked at through the lens of the rules adhered to by waiters. The book is created from data compiled by the from 5 English hotels at varying grades. This book provides an interesting case study of the restaurant industry, and will be of interest to any academics working in the field of sociology, in particular the field of the sociology of work and anthropology.

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Page Count

195

Publisher

Routledge

Published Date

ISBN 10

0429673574

ISBN 13

9780429673573

Understanding Agent Systems

By: Mark d’Inverno,Michael Luck

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Understanding Agent Systems

By: Mark d’Inverno,Michael Luck

Mark d'Inverno and Michael Luck present a formal approach to dealing with agents and agent systems in this second edition of Understanding Agent Systems. The Z specification language is used to establish an accessible and unified formal account of agent systems and inter-agent relationships. In particular, the framework provides precise and unambiguous meanings for common concepts and terms for agent systems, allows for the description of alternative agent models and architectures, and serves as a foundation for subsequent development of increasingly refined agent concepts. The practicability of this approach is verified by applying the formal framework to three detailed case studies. The book will appeal equally to researchers, students, and professionals in industry.

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Page Count

249

Publisher

Springer Science & Business Media

Published Date

ISBN 10

3662107023

ISBN 13

9783662107027

Human Resource Management in the Hospitality Industry

By: Michael Boella,Steven Goss-Turner

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Human Resource Management in the Hospitality Industry

By: Michael Boella,Steven Goss-Turner

Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management. Taking a ‘process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues: • Selection, appointment and induction • Training and management development • Labour turnover • Employee relations and employment law • Managing people and customer care • Business Ethics Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.

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Page Count

386

Publisher

Routledge

Published Date

ISBN 10

1136397094

ISBN 13

9781136397097

Biochemistry of Foods

By: N.A. Michael Eskin

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Biochemistry of Foods

By: N.A. Michael Eskin

Biochemistry of Foods

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Page Count

572

Publisher

Academic Press

Published Date

ISBN 10

0080918085

ISBN 13

9780080918082

Human Resource Management in the Hospitality Industry

A Guide to Best Practice

By: Michael J. Boella,Steven Goss-Turner

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Human Resource Management in the Hospitality Industry

A Guide to Best Practice

By: Michael J. Boella,Steven Goss-Turner

Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment. Since the eighth edition of this book there have been many important developments in this field and this ninth edition has been completely revised and updated in the following ways: Extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, growth of international multi – unit brands, role of employer branding, talent management, equal opportunities and managing diversity. All explored specifically within the Hospitality Industry The text explores key issues and shows real life applications of HRM in the Hospitality industry and is informed through the authors’ research projects within Mitchells & Butler's plc, Pizza Express, Marriott Hotels and Café Rouge. An extended case study drawing from the authors’ experience working with Forte and Co., Centre hotels, Choice Hotels and Bass, Price Waterhouse and Grant Thornton Written in a user friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.

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Page Count

354

Publisher

Routledge

Published Date

ISBN 10

1136214739

ISBN 13

9781136214738

Human Resource Management in the Hospitality Industry

By: Michael Boella,Steven Goss-Turner

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Human Resource Management in the Hospitality Industry

By: Michael Boella,Steven Goss-Turner

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Page Count

386

Publisher

Routledge

Published Date

ISBN 10

1136397094

ISBN 13

9781136397097

Human Resource Management in the Hospitality Industry

An Introductory Guide

By: Michael John Boella,Steven Goss-Turner

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Human Resource Management in the Hospitality Industry

An Introductory Guide

By: Michael John Boella,Steven Goss-Turner

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386

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Routledge

Published Date

ISBN 10

0750666366

ISBN 13

9780750666367

Human Resource Management in the Hospitality Industry

By: Michael Boella,Steven Goss-Turner

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Human Resource Management in the Hospitality Industry

By: Michael Boella,Steven Goss-Turner

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Page Count

385

Publisher

Routledge

Published Date

ISBN 10

1136397108

ISBN 13

9781136397103

Human Resource Management in the Hospitality Industry

By: Michael John Boella

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Human Resource Management in the Hospitality Industry

By: Michael John Boella

Endorsed by the Hotel and Catering International Management Association (HCIMA).Contains detailed information of new human resources initiatives such as the IIP scheme and the British Hospitality Association's Excellence Through People Scheme.Ideal reading for students, time managers and personnel managers throughout the industry with effective coverage of recruitment, staff selection, job descriptions, training and remuneration.

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Page Count

366

Publisher

Nelson Thornes

Published Date

ISBN 10

0748754660

ISBN 13

9780748754663

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