Bin Gorion's] crowning achievement was Mimekor Yisrael, a multilayered compendium of post-biblical Jewish lore and demonology." --Commentary "One of the most extraordinary publishing events in my memory--a huge source of discoveries of the quintessential Jewish experience." --Nat Hentoff "This is a most important collection, actually unique in its field. I recommend it to all good readers." --Isaac Bashevis Singer "It is wonderful to have this treasure trove of Jewish Folktales finally available in English." --Bruno Bettelheim "Indispensable to anyone wishing to learn and explore the beauty of ancient Jewish legends." --Elie Wiesel For this new edition, Dan Ben-Amos has added commentary, historical identification of personalities and events, extensive headnotes, and a survey of relevant editions and sources. A truly monumental work.
Today’s most sought-after “customer service sleuth” and turnaround expert unlocks the secrets to transforming customer service and building unshakeable customer engagement and loyalty Customer service done right is one of today’s most powerful competitive advantages. In Can Your Customer Service Do This? customer service turnaround wizard and renowned customer service training expert Micah Solomon―who has worked with brands from Auberge Resorts to Audi of America, from Cleveland Clinic to the NFL Players Association―shares everything he knows, and everything you need to know, about how to create a truly Five-Star customer service experience and use it to build sustainable bottom-line success. This is the first book to move the reader step-by-step toward customer service perfection and true customer-centricity by creating, refining, and synchronizing employee behaviors, systems, and standards to together create the perfect customer service environment and customer experience for your customers. Inside, you’ll find the long-hidden secrets and proven hands-on methods for: • Applying the "Gold Touch" customer service method that Five-Star companies in hospitality and other high-touch industries have secretly (well, secretly until now!) used to increase customer engagement. • Moving every customer systematically up the loyalty ladder—from disengaged to loyalty to becoming a vocal advocate, online and off. • Transforming your most angry, upset, "I’ll never use you again!" customers into true company loyalists via the scientifically proven principles of customer service recovery. • Harnessing the latest technology, including AI, to deliver top-shelf customer service in collaboration with your customer-facing employees and on a self-service basis. • Making the right moves to keep your company popular on social media by gently winning over your critics even before they post. • Creating and providing customer service training to your workforce—yes, Micah actually includes step-by-step instructions for how to set up a winning, sustainable, world class customer service training program. By reading Can Your Customer Service Do This? and applying its easy to understand lessons, soon you’ll be leaps and bounds beyond your competition. (Unless you make the mistake of sharing this book with your competitors!)
The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and customer experience so powerful that they'll transform your organization and boost your company's bottom line. You'll enjoy inspirational and hilarious tales from the trenches as author Micah Solomon, one of the world's best-known customer service consultants and thought leaders, brings you with him on hands-on adventures assessing and transforming customer service in a variety of industries. In Ignore Your Customers (and They'll Go Away), you will find: Exclusive customer service secrets and proven turnaround methodologies showing you how to perform effective and lasting customer service transformation within your company. A dive into one of the hottest topics in business today: company culture, specifically how to build and sustain a customer-centric company culture. Case studies and anecdotes from the great customer-centric companies of our time. Each chapter concludes with a Business Reading Group Guide and a point-by-point summary to maximize your memory retention and make every insight actionable. Drawing on a wealth of stories assembled from today's most innovative and successful companies including Amazon, USAA, The Ritz-Carlton Hotel Company, Nordstrom, MOD Pizza, and more, Solomon reveals what it takes to turn an average customer interaction into one that drives customer engagement and lifelong loyalty.
Today’s most sought-after “customer service sleuth” and turnaround expert unlocks the secrets to transforming customer service and building unshakeable customer engagement and loyalty Customer service done right is one of today’s most powerful competitive advantages. In Can Your Customer Service Do This? customer service turnaround wizard and renowned customer service training expert Micah Solomon―who has worked with brands from Auberge Resorts to Audi of America, from Cleveland Clinic to the NFL Players Association―shares everything he knows, and everything you need to know, about how to create a truly Five-Star customer service experience and use it to build sustainable bottom-line success. This is the first book to move the reader step-by-step toward customer service perfection and true customer-centricity by creating, refining, and synchronizing employee behaviors, systems, and standards to together create the perfect customer service environment and customer experience for your customers. Inside, you’ll find the long-hidden secrets and proven hands-on methods for: • Applying the "Gold Touch" customer service method that Five-Star companies in hospitality and other high-touch industries have secretly (well, secretly until now!) used to increase customer engagement. • Moving every customer systematically up the loyalty ladder—from disengaged to loyalty to becoming a vocal advocate, online and off. • Transforming your most angry, upset, "I’ll never use you again!" customers into true company loyalists via the scientifically proven principles of customer service recovery. • Harnessing the latest technology, including AI, to deliver top-shelf customer service in collaboration with your customer-facing employees and on a self-service basis. • Making the right moves to keep your company popular on social media by gently winning over your critics even before they post. • Creating and providing customer service training to your workforce—yes, Micah actually includes step-by-step instructions for how to set up a winning, sustainable, world class customer service training program. By reading Can Your Customer Service Do This? and applying its easy to understand lessons, soon you’ll be leaps and bounds beyond your competition. (Unless you make the mistake of sharing this book with your competitors!)
This book promotes excellence in the practice of leadership to inspire leaders, emerging leaders, and students of leadership to become active participants in shaping their own future and the future of others.
A group of older men lead the quiet, undisturbed village of Christville. Christville might be economically governed by a mayor, but there is only one law in Christville. Never do anything that would displease the Owls. Everyone obeys this law. Except one person marches to the beat of a different drummer. A young woman named Serena loves exploring the forest and doing other outdoor activities. This angers one of the Owls, named Anaeus, because Serena refuses to conform to hos expectations for young women. So, Anaeus conspires to exile Serena and throw her into the forest. Will Serena be exiled? If she is exiled, what happens next? A Wayfarer and the Owls is a dystopian tale of a young woman who is forced to defend herself from a leader in the community.
A celebrated Israeli author explores the roots of the divide between religion and secularism in Israel today, and offers a path to bridging the divide Zionism began as a movement full of contradictions, between a pull to the past and a desire to forge a new future. Israel has become a place of fragmentation, between those who sanctify religious tradition and those who wish to escape its grasp. Now, a new middle ground is emerging between religious and secular Jews who want to engage with their heritage—without being restricted by it or losing it completely. In this incisive book, acclaimed author Micah Goodman explores Israeli Judaism and the conflict between religion and secularism, one of the major causes of political polarization throughout the world. Revisiting traditional religious sources and seminal works of secularism, he reveals that each contains an openness to learn from the other’s messages. Goodman challenges both orthodoxies, proposing a new approach to bridge the divide between religion and secularism and pave a path toward healing a society torn asunder by extremism.
Taking a week-long driving job after a failed relationship and his father's sudden death, Ben is shocked when his employer appears to be a still-living Elvis, who needs Ben's help to get to Memphis and search for a missing grandchild. Original.
People love their metaphors for the Bible. The Bible is a sword, a mirror, a script, a score, a cathedral, a rule book, a user's manual, a lamp, a love letter. But how did metaphor, which in the eighteenth century was seen as a deceptive rhetorical trick, become such a prominent tool for speaking of Scripture? And how does one judge between a good metaphor and a bad one? This book explores the theological use of metaphor to describe the nature and interpretation of Scripture. It interrogates three such models--the Bible as musical score (Anthony Thiselton), the Bible as theo-dramatic script (Kevin Vanhoozer), and the Bible as light (John Feinberg)--seeking to evaluate their faithfulness to Scripture and church tradition, their fittingness to the current culture, and their fruitfulness for understanding and practicing the biblical text. The author then proposes and explores what he considers a better model, one drawn from the Bible itself, namely that of Scripture as food.
The human heart is a wonderful mystery of rhythmic life and beauty, like music and poetry. Listening to the beat of anothers heart requires being up close, personal and intimate. Trust is essential. In Heavens Heartbeat, author Micah Smith presents a ninety-day devotional dedicated to helping you hear Gods heartbeat. Using anecdotes from his personal life, Micah offers messages to encourage you to hang in there and not give up when times are tough and uncertain. He presents an invitation to hear Gods voice with renewed hope, growing trust, and calm confidence during the foggy seasons of chaos and confusion. Heavens Heartbeat is not a book of devotional theories. In the next ninety-days you will discover the reality of Gods presence in your life, the help of his Word to guide you, and the healing power of a Fathers heart.
A publishing sensation long at the top of the best-seller lists in Israel, the original Hebrew edition of Maimonides and the Book That Changed Judaism has been called the most successful book ever published in Israel on the preeminent medieval Jewish thinker Moses Maimonides. The works of Maimonides, particularly The Guide for the Perplexed, are reckoned among the fundamental texts that influenced all subsequent Jewish philosophy and also proved to be highly influential in Christian and Islamic thought. Spanning subjects ranging from God, prophecy, miracles, revelation, and evil, to politics, messianism, reason in religion, and the therapeutic role of doubt, Maimonides and the Book That Changed Judaism elucidates the complex ideas of The Guide in remarkably clear and engaging prose. Drawing on his own experience as a central figure in the current Israeli renaissance of Jewish culture and spirituality, Micah Goodman brings Maimonides’s masterwork into dialogue with the intellectual and spiritual worlds of twenty-first-century readers. Goodman contends that in Maimonides’s view, the Torah’s purpose is not to bring clarity about God but rather to make us realize that we do not understand God at all; not to resolve inscrutable religious issues but to give us insight into the true nature and purpose of our lives.
Covering secret societies, mysterious ancient traditions, and the often-mistaken history of the world's religious symbols, this book takes readers on a tour through the fascinating world of religious symbolism and reveals the most mysterious and misunderstood facets of religion. Hidden Religion: The Greatest Mysteries and Symbols of the World's Religious Beliefs not only explores the history and origins of widely recognizable symbols, like the Christian cross and the Star of David, but also introduces readers to more obscure symbols from religious traditions around the world—even defunct ones like those of the ancient Aztec and Mayan societies. In addition, the book discusses the "religious secrets" found in the major religions, including secret societies of Christianity, Judaism, Islam, and Buddhism. Containing more than 170 entries, the encyclopedia is organized by religious category, such as Abrahamic, East Asian, and African Diasporic religions, then alphabetically within each category. Each entry is prefaced with a short introduction that explains where and when the religious tradition originated and describes the religion today. This information is followed by an analysis of the historical development and use of symbols along with an explanation of connections between symbols used by different religions, such as shared astrological symbolism in the form of moon, sun, or star motifs.
Origen of Alexandria and the Theology of the Holy Spirit offers a comprehensive account of Origen's pneumatology. In examining the Holy Spirit's identity and activity in Origen's writings, this study reads Origen in his context and surveys his entire corpus. It shows that Origen grounds his pneumatology in Scripture and uses Jewish, philosophical, and earlier Christian teachings in exegeting the passages he believes pertain to the Holy Spirit. The Holy Spirit is revealed to function in Origen's works as a single hypostasis dependent on the Father and Son for both his being and attributes, which ranks the Spirit below the Father and Son. The Spirit, however, is grouped with the Father and Son, distinct from all other beings and ranked above them. The Holy Spirit, therefore, is ranked third of all things. This relationship serves as the basis for Origen's belief that the Spirit's activities—giving spiritual gifts, sanctifying believers and making them holy, offering intercession, inspiring Scripture, and aiding in the interpretation of Scripture—are a common operation of the Father, Son, and Holy Spirit. The Spirit, then, plays an integral role in the salvation of the human person. By offering a comprehensive understanding of Origen's pneumatology, Micah M. Miller also provides a fresh perspective of his Trinitarian thought.
Pope Francis has taken the world by storm. He is the most prominent Christian voice in our world today. How does he incorporate Scripture into his ministry and what does Scripture say about those things he emphasizes? This book will explore within Scripture the bedrock themes of Francis' time as Pope, such as the poor, women, a God of surprises, mercy, the environment, and excessive legalism. What we find is that a diversity of biblical perspectives provide deep theological support or precedent for Francis' agenda. Both Francis and Scripture call Christians today to live in dramatically new ways in our world.
Five strangers are drawn together from their individually threatened lives. The 'Otherworlders' are quested by Divine Intervention to seek and destroy the source of an instability that may destroy the very world they've come to: post-cataclysmic Bu'Kre'Nunkt. While they search for clues they must learn to adapt, survive, and deal with the culture clash of each other. This book is the first in the series chronicling the adventures of the Dhuras Protectorate. As this Insidious Epic begins, the Otherworlders navigate a magically possessed topiary garden, several miles of giant-insect-ridden farmland, and the sprawling city at its center.
When confronted with a persistent foreign policy problem that threatens U.S. interests, and that cannot be adequately addressed through economic or political pressure, American policymakers and opinion formers have increasingly resorted to recommending the use of limited military force: that is, enough force to attempt to resolve the problem while minimizing U.S. military deaths, local civilian casualties, and collateral damage. These recommendations have ranged from the bizarre—such as a Predator missile strike to kill Zimbabwean President Robert Mugabe, or the assassination of Venezuelan President Hugo Chavez—to the unwise—the preemptive bombing of North Korean ballistic missile sites—to the demonstrably practical—air raids into Bosnia and Somalia, and drone strikes in Yemen and Pakistan. However, even though they have been a regular feature of America's uses of military force through four successive administrations, the efficacy of these "Discrete Military Operations" (DMOs) remains largely unanalyzed, leaving unanswered the important question of whether or not they have succeeded in achieving their intended military and political objectives. In response, Micah Zenko examines the thirty-six DMOs undertaken by the US over the past 20 years, in order to discern why they were used, if they achieved their objectives, and what determined their success or failure. In the process, he both evaluates U.S. policy choices and recommends ways in which limited military force can be better used in the future. The insights and recommendations made by Zenko will be increasingly relevant to making decisions and predictions about the development of American grand strategy and future military policy.
The French Jesuit Pierre-François-Xavier de Charlevoix’s 1744 journal of his voyage through French North America—New France, Louisiana, and the Caribbean—is among the richest eighteenth-century accounts of the continent’s colonization, as well as its indigenous inhabitants, flora, and fauna. Micah True’s new translation of this influential text is the first to appear since 1763. It provides the first complete and reliable English version of Charlevoix’s journal and reveals the famous Jesuit to have been a better literary stylist than has often been assumed on the basis of earlier translations. Complemented by a detailed introduction and richly annotated, this volume finally makes accessible to an Anglophone audience one of the key texts of eighteenth-century French America.
Led by series editors David Platt, Daniel L. Akin, and Tony Merida, this series affirms that the Bible is a Christ-centered book, containing a unified story of redemptive history of which Jesus is the hero. It’s presented as sermons, divided into chapters that conclude with a "Reflect & Discuss" section, making this series ideal for small group study, personal devotion, and even sermon preparation.
Micah Kiel discusses the overly simplistic nomenclature ('Deuteronomistic') given to Tobit's perspective on retribution and attempts to show, by coordinating it with Sirach and parts of 1 Enoch, how the book's view is much more complex than is normally asserted. Kiel argues that the return of Tobit's sight is a catalyst that ushers in new theological insight, specifically, that the world does not run to the tightly mechanized scheme of act and consequence. Kiel's close comparison between Tobit and selected contemporaneous literature provides context and support for such narrative observations. Sirach and parts of 1 Enoch demonstrate how authors at the time of Tobit were expressing their views of retribution in the realm of creation theology. The created order in Tobit is unruly and rises up in opposition to God's righteous characters. By way of this quirky tale, the author of Tobit suggests that God does not function strictly according to old formulae. Instead, a divine incursion into human reality is necessary for the reversal of suffering.
The current social and political climate makes it easy to benefit from religious misunderstanding. Political and religious leaders create fear of the religious other in order to drum up support for themselves. But the best way to combat deliberate misrepresentation is to provide accurate, timely information about the three great monotheistic religions: Judaism, Christianity, and Islam. Originally published in 2007, What Do Our Neighbors Believe? Second Edition organizes the three belief systems, asking the same questions of each: When and where did each originate? What are the sacred writings? What kind of leaders does each have? What are their most essential beliefs? New sections explore current ethical questions and issues, including the deliberate use of misinformation about Islam to bolster power and generate fear and the recent rise in anti-Semitic hate crimes. By introducing the common aspects of Judaism, Christianity, and Islam, the authors make understanding their genuine differences and their many similarities much more possible.
Live full of faith through hard times Do you ever feel like you can’t take one more thing? You’re on the edge. Your nerves are shot. Your mind is done. Your body is tired, and your emotions are a mess. If you could gather yourself for even a moment you might explode at the reality of all you’ve been through. In the face of the fears, frustrations, and failures of this world, we have a choice. We can sit and stare at the life we live and hope something changes. Or we can rise up and walk in faith. In this Bible study, author and speaker Micah Maddox walks you through the book of James and compares the teaching of James with what Jesus said in the Sermon on the Mount from Matthew and the wisdom of Solomon we find in Proverbs. When we discover the themes of what a faith-filled life looked like before, during, and after the time of Christ, we see how Scripture points us to honor God in an active life of faith. This five-week study will help you to: Revisit the foundation of your faith Look to God first in hard situations Discover faith isn’t a list of do’s and don’ts Move from a place of struggle to a place of comfort Gain a fresh perspective on how to live full of faith when feeling tired and tested Includes historical and biblical background insight and questions for reflection. InScribed is a collection of studies that lead women to not just survive but thrive by encouraging them to immerse themselves in the Word of God.
Live every day like a victorious warrior! This unique devotional unleashes explosive, supernatural power in bite-sized prophetic words. Lion Bites is a daily call to arms! Carrying the full weight of Scripture and Gods rhema word, these prophetic declarations pack a punch, helping you live each day as a victorious warrior through Jesus! Compiled by the team of prophetic warriors from the Global Prophetic Alliance, this powerful devotional includes contributions from Emma Stark, David Stark, Sarah Jane Biggart, Sam Robertson, John Hansford, and Micah Hayden. Spend every day in this life-changing devotional book, and hear the Lion of Judah roaring victory over your life!
A controversial examination of the internal Israeli debate over the Israeli-Palestinian conflict from a best-selling Israeli author Since the Six-Day War, Israelis have been entrenched in a national debate over whether to keep the land they conquered or to return some, if not all, of the territories to Palestinians. In a balanced and insightful analysis, Micah Goodman deftly sheds light on the ideas that have shaped Israelis' thinking on both sides of the debate, and among secular and religious Jews about the Israeli-Palestinian conflict. Contrary to opinions that dominate the discussion, he shows that the paradox of Israeli political discourse is that both sides are right in what they affirm—and wrong in what they deny. Although he concludes that the conflict cannot be solved, Goodman is far from a pessimist and explores how instead it can be reduced in scope and danger through limited, practical steps. Through philosophical critique and political analysis, Goodman builds a creative, compelling case for pragmatism in a dispute where a comprehensive solution seems impossible.
“I was eight years old when I saw the Blue Mustang. This was in nineteen thirty-five. It is said he still roams the canyons, guarding the wild herds, protecting all the creatures of the high desert.” Conrado Koteen, Jicarilla Reservation, 1990. Cattle rustlers are plying their trade in San Phillipe—plaguing both local ranchers and the Jicarilla Apache reservation. An ultra-light plane laden with drugs from Mexico plows into a rugged mountain-side—setting in motion a struggle to control the drug trade in Northern New Mexico. Apache sisters, one a Jicarilla police officer, the other in Fish and Wildlife Conservation Enforcement, are confronted by a gunman while off the reservation. A tragedy ensues. The body-count climbs as Sheriff Cliff Lansing contends with drugs, death, cattle theft and a power struggle with the Forestry Service. The resources of his office are spread thin. Almost too late, he realizes more than one murderer may be involved. An Apache legend and family secrets weave their way through the action . . . unseen forces play their part . . . providing Lansing with a mystery he may never solve.
Most people do not understand elements of the gospel that are emphasized in the minor prophets. For example, without the minor prophets, we are at risk of not cherishing or fearing the “day of the Lord” (Joel 2). Likewise, we’d fail to understand and appreciate themes like the wrath of God (Micah 2:3) and social justice (Micah 6:8) in light of the Christ event. Micah is often overlooked, but this commentary presents a compelling case for why he matters. The author argues that while Micah is often lumped in with minor prophets, he deserves to be taught on his own. He also suggests that while many have read and preached Micah, they have missed the gospel. For instance, a minor prophetic book like Micah is sometimes used by advocates for social justice to advance a progressive, social gospel agenda, which runs the risk of applying the text in a way that urges people toward progressive political positions disconnected from Jesus. Take Micah back and marvel at the glory of the Lord with the insights and commentary in The Gospel According to Micah.
Using repeated sets of exercises meant to relax and desensitize the mind, autogenic training equips patients to deal with chronic conditions such as anxiety disorders, recurring pain and stress. Patients learn how to gain control over their symptoms and improve coping to reduce suffering. This expanded edition presents practitioners with a concise exploration of autogenic technique and its clinical use for patients, especially in treating those suffering from chronic pain syndrome and disrupted sleep.
The unipolar moment, to the extent it ever existed, has now truly passed. The United States is part of a globalized world, in which the flows of goods, finance, people, and much more connect us to other countries as never before. But for all the myriad benefits globalization brings, it also means that the challenges of the coming decades -- be they generated by resource competition, climate change, cybercrime, terrorism, or classic competition and rivalry -- cannot be solved or even mitigated by one country alone. Countries will need to cooperate on policies that extend across borders to address issues that affect them all. In this report, the authors argue that the United States should increasingly look to international institutions -- the United Nations and regional organizations like the European Union, the African Union, and the Association of Southeast Asian Nations -- as partners in conflict prevention and peacemaking worldwide. These organizations can serve as a platform for developing and enforcing international norms; provide a source of legitimacy for diplomatic and military efforts; and aggregate the operational resources of their members, all of which can increase the ease and effectiveness of American peacemaking efforts.
The Final Type, Book Six, the continuation of Into the Rabbit Hole: After discovering the Library of Alexandria Graham internalized all the wisdom from the books. This is crucial because the Pindar is still out there and the people she has tied herself to have planted 2 Coke can sized nuclear bombs inside what might be our last effort at saving humanity should a cataclysm hit. It’s off to the races to discover where they are because the consequences would devastate our planet for the rest of our existence.
Problems can make you feel like God is far away, but they can also be the very things that bring you closer to him. Anchored In isn’t a book of Christian cliché’s or sweet stories to warm the heart but rather an authentic look at the hard parts of life. It challenges us to stop running from and clinging to the past, and to grasp tightly to the only unshakable Anchor that is able to sustain our souls through the storms of life. Micah shares personal stories, such as her father’s abandonment of her family, and couples them with biblical application to offer real-life glimpses of God at work. She offers inspiration to live a life full of God’s power rather than one that causes us to turn away and be paralyzed by problems. Living anchored in God’s presence is a beautiful gift that few truly experience simply because they do not understand the key to God’s power – surrender. Or if they know to surrender, they do not know how to let go of the problems that consume their lives. Through simple, tangible steps learn to surrender in every season of life. Hearing from God is not reserved for a chosen few, but rather promised to those who believe. If you are longing to experience God’s power in a deeper way, this is a journey for you. "When heartbreaking seasons shake us to our core, we often grab for everything other than God. But Micah tenderly reminds us page after page that Jesus is the only true Anchor who will hold us, steady us, and bring us through to the other side of every storm.” — Lysa TerKeurst, New York Times bestselling author and president of Proverbs 31 Ministries As a friend and guide, Micah Maddox will walk with you through life's hard times and show you how, through God's power, you can get to the other side with greater freedom, strength and victory. — Holley Gerth, Wall Street Journal bestselling author of You're Already Amazing There are times when life hurts deeply. Though the grief, struggles and pain, we need reassurance that we are not alone. Micah Maddox’s book Anchored In, renews our hope and reminds us that God’s power can carry us through the stormy seas of life. Through scripture, stories and personal applications, Micah lovingly offers hope, victory and strength for everyone’s journey. — Karol Ladd, author of Thrive, Don’t Simply Survive and Power of a Positive Woman Life is hard. Most of us have learned that truth firsthand, the hard way. Trials, broken dreams, and the unexpected storms of life can leave us stuck in the past or numb in the present. Anchored In is more than a pep talk or quick-fix formula—it is a way of life. It should be required reading by every believer, whether your storm is in the past, the present, or looming on the horizon. Regardless of the forecast, grab a copy and get anchored in! — Vicki Courtney, best-selling author of 5 Conversations You Must Have With Your Daughter, Move On, and Rest Assured Micah speaks about deep issues, pains, and struggles because she has been there. In the pages of Anchored In, you will find the healing hope of God. It’s brave, authentic, and powerful. — Courtney DeFeo, author of In This House, We Will Giggle When I watch the news each morning and feel the swirl of circumstances around me, it’s easy to feel powerless in this crazy world. Micah reminds us that it’s not our job to be powerful. It’s our gift to be connected to a powerful God. Through the vulnerable telling of her personal story and the timeless truths she embeds, Micah holds out a lifeline to us that’s Anchored In hope. — Amy Carroll, author of Breaking Up with Perfect and Proverbs 31 Ministries speaker and writer With tenderness and understanding garnered through personal experience, Micah Maddox points us to the healing power available to those who are anchored in relationship with Jesus Christ. Some shredded places in my heart have been mended. — Cindi Wood, speaker, author of Anonymous: Discovering The Somebody You Are to God One of the purposes of an anchor is to keep the ship from drifting or being dragged by the wind. A drifting ship could easily be damaged. A drifting Christian faces the same hazard. There are many events, pressures and influences that can cause us to drift in the Christian life. Micah has skillfully uncovered these areas while pointing us back to God’s anchoring presence. The lessons and real-life stories in this book provide direction on how to anchor our lives in the Lord. You will be enriched by this devotional. — Francie Taylor, Vice President, Keep the Heart, LLC Do you desire to discover God’s power regardless of your circumstances? Want to experience a deeper relationship anchored in the power and presence of the Holy Spirit? If so, you’ll love Anchored In. Micah Maddox brilliantly unpacks the power and presence of God (available for our daily living) and helps readers break free from paralyzing problems to embrace God’s propelling power for abundant living. — Julie Gorman, Co-founder of Married For A Purpose and author of Two Are Better Than One: God Has A Purpose For Your Marriage Micah's warm and engaging style feels like a conversation with a dear friend. She encourages her readers to run to the Lord through every circumstance of life, and to experience His power in every part of their story. She reminds us that we serve a God who transforms, a God who gives us His power to face every situation, a God who gives victory through our surrender to Him. He is good, and Micah's heartfelt words remind us of that truth. — Kristin Schmucker, author; founder of The Daily Grace Co.
Annals of the Parish is a novel written in 1821 about the Scottish Country life by John Galt. The novel portrays a the life of a typical parish minister in the late 1700's and early 1800's and the effects of the Inudstrial Revolution has upon life in rural Scotland.
I know the answer to the world's deepest secret . . . Graham, a functioning alcoholic and Harvard medical student and the protagonist of Into the Rabbit Hole, stumbles across a puzzling communication from his deceased Navy Seal brother. Graham must work to unravel a litany of secrets sobering in their implications not only for himself, but for the past twelve-thousand years of human history and the secrets of the universe. Had he not, in his hungover state, opened the email, Graham could have continued on his predetermined successful, if dysfunctional, path and never embarked on the paradigm-shifting journey that so loosens his grasp on reality and obliterates not only what he chooses to believe but what he trusts as fact. With the help of his long-term girlfriend, his quirky Mensan best friend, his wild and athletic best girlfriend since childhood and his friend from Undergrad at Georgetown who followed him to Harvard for Grad school, he sets out to decode this complex cryptogram, which he soon discovers is charged with the potential to unhinge the very control that certain government officials are intent, at all costs, on maintaining. Micah T Dank takes the reader on an electrifying hunt for what is real and what is possible, encountering along the way politics, conspiracies, fringe medicine, history, and language, and what it means to survive—thrive, even—when you have the weight of the world on your shoulders. Beneath the Veil is the first book in a 6 books series Into the Rabbit Hole, that proves that love and humor may not be the answer, but that without these variables there is no worthy solution to any challenging problem or improbable situation.
Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they’re a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success by exploring the timelessness of customer service (i.e., what hasn’t changed), the high-tech tools that could give you a customer service advantage, and the systemic social shifts that are changing your customer’s expectations of the way you do business. You’ll learn inside secrets of wildly successful customer service initiatives, from internet startups to venerable brands, and how to turn casual customers into fervent supporters who will spread the word far and wide--online and off. High-Tech, High-Touch Customer Service does this by teaching readers the six major customer trends and what they mean for business; the eight unbreakable rules for social media customer service; how to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums; how to understand and leverage the rising power of self-service; and how to build a company culture that breeds stellar customer service.With special features including lessons from the latest newsworthy customer service blunders, you’ll be equipped to retool old-fashioned customer service and turn time-strapped, screen-addicted, value-savvy, and socially engaged critics into fervent loyal customers who help your business thrive.
1938: As the world moves toward global war, a secret angelic battle is waged in the heavenly realms to determine mankind's fate. The infamous Aleister Crowley plans to manipulate those angelic struggles and thus shape the world according to his will. Only "The Inklings" -- fantasy authors J.R.R. Tolkien, C.S. Lewis, and Charles Williams -- oppose him. They must decipher a landscape of sacred geometry to intercept Crowley at the threshold of heaven. And, for one of the Inklings, the pursuit will reach outside time itself.
The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and customer experience so powerful that they'll transform your organization and boost your company's bottom line. You'll enjoy inspirational and hilarious tales from the trenches as author Micah Solomon, one of the world's best-known customer service consultants and thought leaders, brings you with him on hands-on adventures assessing and transforming customer service in a variety of industries. In Ignore Your Customers (and They'll Go Away), you will find: Exclusive customer service secrets and proven turnaround methodologies showing you how to perform effective and lasting customer service transformation within your company. A dive into one of the hottest topics in business today: company culture, specifically how to build and sustain a customer-centric company culture. Case studies and anecdotes from the great customer-centric companies of our time. Each chapter concludes with a Business Reading Group Guide and a point-by-point summary to maximize your memory retention and make every insight actionable. Drawing on a wealth of stories assembled from today's most innovative and successful companies including Amazon, USAA, The Ritz-Carlton Hotel Company, Nordstrom, MOD Pizza, and more, Solomon reveals what it takes to turn an average customer interaction into one that drives customer engagement and lifelong loyalty.
This will help us customize your experience to showcase the most relevant content to your age group
Please select from below
Login
Not registered?
Sign up
Already registered?
Success – Your message will goes here
We'd love to hear from you!
Thank you for visiting our website. Would you like to provide feedback on how we could improve your experience?
This site does not use any third party cookies with one exception — it uses cookies from Google to deliver its services and to analyze traffic.Learn More.