At the forefront of a new generation of UFOlogists, Micah Hanks is someone who isn't afraid to tackle new paradigms, ideas, and theories. The future of flying saucer seeking is in good hands!" —Nick Redfern, author of The NASA Conspiracies Why and how are past unexplained phenomena changing our future? Where will transcending the bounds of current thinking lead? How near is the singularity? The UFO Singularity finally reveals what UFO phenomena can tell us about greater-than-human intelligence, and offers provocative theories of where such intelligence might originate. You'll explore the most challenging metaphysical questions and the latest scientific thoughts about them, including: What is the singularity, and how does it relate to UFOs? Could some UFOs be from our plane? Could they actually be time travelers from our future? What current scientific trends are leading us to the kinds of advanced technology we've observed in various UFO reports? Are there other ways in which UFOs could be considered "extraterrestrial visitors" in our midst, even if they didn't get here in the way that most people think (via interplanetary space flight)?
Choosing to be a Trailblazer will shape your life with adventure. . . . Follow the path that Micah has created for you." - Annie F. Downs, New York Times bestselling author of That Sounds Fun Are you ready to live a life like no one else? We all want our lives to count for something. We desperately want to know if we matter, what our purpose is, and if it's ok to chase a dream bigger than ourselves. In Trailblazers, using biblical characters and his own life experiences, pastor Micah E. Davis shows how a life that is built on a solid foundation of faith can lead us to blaze a new trail . . . a unique one God has purposed for us. And the best part is you don't have to wait for anyone else--you can start right now! In his debut book, Micah takes us on a fresh, honest, and bold journey, exploring such questions as: What is my purpose and how do I know it's what God wants for me? What do I need to let go of to pursue the calling God has placed on my life? Does God have more in store for me than this? Am I really allowed to go after it? Can God use a flawed and broken person like me to impact the Kingdom? And more! At the heart of a Trailblazer lies a supernatural courage, strength, and faith to go first. Come alongside Micah to discover what it truly means to live out the way of a Trailblazer and to live a life that matters.
At the forefront of a new generation of UFOlogists, Micah Hanks is someone who isn't afraid to tackle new paradigms, ideas, and theories. The future of flying saucer seeking is in good hands!" —Nick Redfern, author of The NASA Conspiracies Why and how are past unexplained phenomena changing our future? Where will transcending the bounds of current thinking lead? How near is the singularity? The UFO Singularity finally reveals what UFO phenomena can tell us about greater-than-human intelligence, and offers provocative theories of where such intelligence might originate. You'll explore the most challenging metaphysical questions and the latest scientific thoughts about them, including: What is the singularity, and how does it relate to UFOs? Could some UFOs be from our plane? Could they actually be time travelers from our future? What current scientific trends are leading us to the kinds of advanced technology we've observed in various UFO reports? Are there other ways in which UFOs could be considered "extraterrestrial visitors" in our midst, even if they didn't get here in the way that most people think (via interplanetary space flight)?
Today’s most sought-after “customer service sleuth” and turnaround expert unlocks the secrets to transforming customer service and building unshakeable customer engagement and loyalty Customer service done right is one of today’s most powerful competitive advantages. In Can Your Customer Service Do This? customer service turnaround wizard and renowned customer service training expert Micah Solomon―who has worked with brands from Auberge Resorts to Audi of America, from Cleveland Clinic to the NFL Players Association―shares everything he knows, and everything you need to know, about how to create a truly Five-Star customer service experience and use it to build sustainable bottom-line success. This is the first book to move the reader step-by-step toward customer service perfection and true customer-centricity by creating, refining, and synchronizing employee behaviors, systems, and standards to together create the perfect customer service environment and customer experience for your customers. Inside, you’ll find the long-hidden secrets and proven hands-on methods for: • Applying the "Gold Touch" customer service method that Five-Star companies in hospitality and other high-touch industries have secretly (well, secretly until now!) used to increase customer engagement. • Moving every customer systematically up the loyalty ladder—from disengaged to loyalty to becoming a vocal advocate, online and off. • Transforming your most angry, upset, "I’ll never use you again!" customers into true company loyalists via the scientifically proven principles of customer service recovery. • Harnessing the latest technology, including AI, to deliver top-shelf customer service in collaboration with your customer-facing employees and on a self-service basis. • Making the right moves to keep your company popular on social media by gently winning over your critics even before they post. • Creating and providing customer service training to your workforce—yes, Micah actually includes step-by-step instructions for how to set up a winning, sustainable, world class customer service training program. By reading Can Your Customer Service Do This? and applying its easy to understand lessons, soon you’ll be leaps and bounds beyond your competition. (Unless you make the mistake of sharing this book with your competitors!)
Detailed instructions accompanied by photographic illustrations demonstrate recipes step-by-step. Includes recipes like harvest bars, vegetable shish-kebabs, cinnamon ornaments, and much more.
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