After getting caught hooking up with her best friend’s ex on the last day of junior year, Kendall starts senior year friendless and ostracized. She plans to keep her head down until she graduates. But after discovering her online identity has been hacked and she’s being framed for stealing from a dealer, Kendall is drawn into a tenuous partnership with the mastermind of a drug ring lurking in the shadows of her Brooklyn private school. If she wants to repair her tattered reputation and save her neck, she’ll have to decide who she really is—and own it. The longer she plays the role of “bad girl,” the more she becomes her new reputation. Friends and enemies, detectives and drug dealers—no one is who they appear to be. Least of all Kendall.
Over the years, art therapy pioneers have contributed towards the informal and formal beginnings of this fascinating and innovative profession. The development of the art therapy profession concerns a special breed of person who discovered the profound and unique power of the integration of art and psychology and had the energy and drive to create the new field. Important movements and milestones are highlighted including the dilemmas and crucial events of art therapyOCOs evolution. Unique features include: the early days and influence; the United States at the time of the formation of the art therapy profession; Florence Cane and the Walden School; Margaret NaumbergOCOs theory of psychodynamic art therapy; Edith KramerOCOs theory of art as therapy; the Menninger Foundation, art therapy in Ohio and the Buckeye Art Therapy Association; Elinor Ulman and the first art therapy journal; Hanna Yaxa Kwiatkowska and the invention of family art therapy; a brief history of art therapy in Great Britain and Canada; the 1960s and their influence on the development of art therapy; Myra Levick and the establishment of the American Art Therapy Association; the pioneer art therapists and their qualities and patterns; the definition and expansion of art therapy; the development of masterOCOs-level art therapy; art therapists of color and influence; the history of humanistic psychology and art therapy; the expressive arts therapy; Jungian art therapy; and the art therapists that began in the 1970s. Chronologies and study questions for discussion appear at the end of most chapters. Finally, the book presents issues essential to the field today such as art therapy registration, certification and licensing, art therapy assessment procedures, research, multiculturalism and art therapy as an international phenomenon. This text will be of primary interest to art therapists and students, to art educators and historians, and to those interested in how mental health disciplines evolve.
This book is an attempt to give art therapy identity the front and center position it deserves. Despite efforts toward clarity, there will nevertheless remain many contradictory notions, often paradoxically existing at the same time. This is the nature of identity and of art therapy’s identity. “Art therapy” is neither a form of artist nor a form of therapist, but rather a whole new field – a separate and special profession with core values and attributes of its own that must lead to a special and separate identity. Chapter 1 is the “Introduction” to this book. In Chapter 2, “Images of Identity,” the basic groundwork is laid describing definitions of personal and professional identity and discussion of the concept of “intersectionality.” Chapter 3, “Living in the Real World,” discusses some unique problems faced by art therapists as they strive to achieve personal and professional identity and credibility. Chapter 4, “Essays on Identity by Art Therapists,” contains 22 essays by prominent art therapists who were invited to contribute their ideas. These essays can be considered different “readings” of what identity is in the art therapy field. Chapter 5, “Identity Initiative, Steps Toward a New Definition: An Action Plan,” describes a two-year process, including all segments of the art therapy community, to achieve and promulgate a shared public professional identity. Chapter 6 underscores “Conclusions” to discover some baseline information about identity for students entering graduate art therapy programs. A brief questionnaire was given to three art therapy master’s program directors to conduct this survey with their entering students in the fall 2012. An important and essential discussion of the nuances of identity by the art therapy community is a significant intention of the book. Identity and Art Therapy is primarily written for art therapists–both experienced and novice. It is for people who teach now and for those thinking about entering the field in the future.
Here is a wealth of information on helping black alcoholics and their families. Authorities discuss the policies, programs, and personnel that are needed to sensitively and effectively meet the treatment needs of black alcoholics. In a clear and concise look at the devastating disease of alcoholism, they focus on the physical, psychological, social, economic, and spiritual dimensions of the effects of the disease on blacks. Each chapter responds to these concerns and provides treatment models, recommendations, and information about treating black alcoholics. This is an informative and highly practical book for professionals in alcohol-specific agencies, mental health centers, family services, and child care agencies, as well as for administrators of treatment programs, students, and those who allocate funds for services.
Part IV discusses art therapy as a woman's profession, the art therapist and aging, and reconsiders the wars between art and therapy. Part V defines family art evaluation and therapy, including preventive art therapy techniques to help families deal with the death of a family member. This book will be of primary interest to an therapists, artists, art educators, art lovers, and other mental health professionals."--BOOK JACKET.
This book argues for the importance of considering social class in critical psychological enquiry. It provides a historical overview of psychological research and theorising on social class and socio-economic status; before examining the ways in which psychology has contributed to the surveillance, regulation and pathologisation of the working-class ‘Other’. The authors highlight the cost of recent austerity policies on mental health and warn against the implementation of further austerity measures in the current climate The book pulls together perspectives from critical social psychology, feminist psychology, sociology and other critical research which examines the discursive production of social class, classism and classed identities. The authors explore social class in educational and occupational settings, and analyse the intersections between class and other social categories such as gender, race, ethnicity and sexuality. Finally, they consider key issues in debates around social class in the broader social sciences, such as the limitations of approaches informed by poststructuralist theory. This book will be a useful resource for both academics and students studying class from a critical perspective.
(Amadeus). To speak of Gerard Schwarz musician, conductor, festival organizer, gig hopper, educator, television personality, patron and proselytizer of the arts is to tell an exemplary American story. You could convey it exclusively in cliches, from his industrious emigre parents to his precocious childhood, from his ardor and diligence as a prodigy trumpeter to his meteoric rise as a conductor, from his unforeseen cross-country migration to the gradual construction of a world-class orchestra in a city formerly regarded as a cultural backwater, from the halls of New York City's High School of Performing Arts to the digital instructor's chair of the All-Star Orchestra's Khan Academy course series. You could simply recite the numbers: over 300 new works premiered, over 350 recordings in his discography, 14 GRAMMY nominations, 4 Emmy awards, six ASCAP Awards, and hundreds of other honors and laurels. You could dazzle and festoon and bewitch with talk of truth and beauty and the pursuit of ever-higher forms of artistic expression. Or you could tell it Jerry's way. Behind the Baton is a quintessentially Schwarzian memoir: intrepid, forthright, risible, subtly self-assured, and entirely unpretentious. It offers an intimate inside look at a man whose immense talent is rivaled only by his humility and work ethic a man who, for nearly fifty years, has strived to leave every orchestra and musician he touched better than when he found them. Whether you're a classical music aficionado, an orchestra initiate just cutting your teeth, or an everyday reader interested in the remarkable story behind an extraordinary man, Behind the Baton belongs on your nightstand.
Generations of marginalized Jewish immigrants and refugees migrated to Chile during the first half of the twentieth century, only to live through persecution during Pinochet's military coup. Maxine Lowy asks how individuals and institutions may overcome fear, indifference, and convenience to take a stand even under intense political duress.
This story is about the resilience of the human spirit, following three generations of activist families and the author as child and adult in the context of radical change movements of the twentieth century. The constant chant from the authors mother, When all the children in the world are happy, only then do you have a right to be, was character defining, as were her many traumatic experiences growing up during the McCarthy era witch hunts of the 1940s and 1950s. History of her grandparents participation in an educational commune, alternative living styles, and researched labor union history provides an exciting backdrop.
This is not a "how-to" book but rather about the "experience" of becoming an art therapist. The text covers issues in supervision and mentorship, contains stories by art therapy students about what they are thinking and feeling, and letters to young art therapists by highly regarded professionals in the field. The reader has the advantage of ideas and responses from both a student art therapist and an art therapist with many years' experience and is clearly intended for students aiming for a career. Chapter 1 is about students as a secret society and the importance of student colleagues. The second chapter is a short history of art therapy education, while Chapter 3 is a review of some literature potentially useful to art therapy students. Chapter 4 represents Kim Newall's journal with imagery of her internship experience as a third-year graduate student in a community clinic. For Chapter 5, art therapy graduate students in various geographical sections of the United States describe their worst and best student experiences and their most important role models. Chapter 6 is about mentoring–what it is and why an art therapist should have a mentor. In Chapter 7, twelve senior art therapists, each with many years' experience, write a personal letter to the coming generations of art therapists. The letter writers are all pioneers in the field. Finally, Chapter 8 offers a selected art therapy bibliography. This extraordinary book conveys the message "you can do this and it's worth it." The text is a much needed contribution to the field of art therapy. Students for many semesters to come will be reassured, validated, and informed. Experienced art therapists will ford valuable perspectives on supervision, teaching, and mentorship.
Written in a warm and understanding tone, this guide takes the best in secular early childhood education and applies it to Jewish early childhood education. With extensive bibliographies as well as background information for teachers, individual chapters review developmentally appropriate practice, anti-bias education, storytelling, music, Jewish thematic units, reaching out to interfaith families, keeping kosher at school, and much more.
Maxine Borowski Junge explores the creative processes of fourteen visual artists and writers through interviews and examination of their work. She accomplished this through a four part alternative realities perspective which also includes a documentation of her own work as an artist. The four case studies establish differences between the creative experience and the interaction with the outside world.
Cytokines and Bone Metabolism presents a comprehensive review of the research done to date on the role of cytokines in bone metabolism. All of the major groups of cytokines and growth factors are covered, and more than 2,000 references are included. In each chapter, the biochemistry and wider cellular actions of individual factors are reviewed before data detailing the in vitro and in vivo actions in bone are presented. Extensive reviews of the cell biology of bone, the potential role of cytokines in bone diseases, and the theoretical and practical possibilities for pharmacological intervention based on cytokines as targets are also provided. Cytokines and Bone Metabolism is an indispensable reference for researchers and students in a wide range of medical fields.
The long awaited third edition of this well-known textbook continues to be the go-to text and reference for anyone interested in Southwest archaeology, including the latest in current research, debates, and topical syntheses as well as increased coverage of Paleoindian and Archaic periods and the Casas Grandes phenomenon.
The rapid expansion of globalization and multinational corporations means more and more managers work across the borders of multiple countries. Some of them are expatriates; most are not. And although many of these managers are not wrestling with the issues of relocating and adjusting to living in a different culture, they all find themselves dealing with cultural issues - defined in the broadest context - every time they pick up the phone, log onto their e-mail, or disembark from an airplane. What do these managers do? Is it different from the work they did when they managed in their own countries, and if it is different, how so? What does it take for them to be effective when they manage across so many countries simultaneously? What do these managers need to know in order to be effective? What do organizations need to know and do in order to select and develop people who will manage and lead effectively in the global economy? This report addresses those questions as it documents the findings of a Center for Creative Leadership research study into what factors might predict managerial effectiveness in a global context.
This book is an exploration of contemporary understanding from philosophy, neuroscience, psychoanalysis, and metaphysical studies, which seem to verify the value of the Epicurean sentiments in terms of the wisdom of lived experience. It portrays the authoritarian culture of the Rome.
Lessons for Non-Profit and Start-Up Leaders: Tales from a Reluctant CEOuses the experiences of a real company, Community Connections, to bring to life the practical dilemmas that an organization founded on a mission and guided by a set of ideals must confront and solve if it is to thrive. With no business or financial background, Maxine Harris and her partner Helen Bergman grew a tiny startup into a $35 million business. Through trial and error, they learned how to manage finances, hire staff, overcome barriers, and adapt to changing business models. In Lessons for Non-Profit and Start-Up Leaders, Harris shares her insights, struggles, and mistakes with the goal of helping others who may be starting and running non-profit organizations. She spells out the ways in which creativity, tenacity, and the power of relationships helped her and her partner overcome barriers that often cause start-ups to flounder in their first years of operation. In a humorous and novel twist, the book engages the reader with a series of original fables, each tailored to introduce a business dilemma in the language of “make-believe.” Michael O’Leary provides commentary that places the stories and case studies from Community Connections into a broader context, making the lessons accessible to anyone working in the non-profit or startup sector.
Special 2018 Edition From the new Introduction by Janet L. Miller, Teachers College, Columbia University: "Maxine Greene never claimed to be a visionary thinker. But forty years later, her trepidations detailed throughout 1978's Landscapes of Learning now appear unnervingly prescient. Witness and treasure Landscapes as evidence of her matchless abilities to inspire myriad educators and students worldwide." “I would suggest that there must always be a place in teacher education for ‘foundations’ people, whose fundamental concern is with opening new perspectives on the many faces of the human world.” —Maxine Greene The essays in this volume demonstrate clearly that Maxine Greene is herself an example of the kind of “foundations” specialist she hopes to see: someone who can stimulate, inform, and bring new insights to teachers, students, curriculum planners, administrators, policy-makers—indeed all those concerned with education in its broadest sense. These essays, a number of them based on lectures presented to various professional organizations, reveals her dedication to learning and teaching, as it reveals her belief in the potential of each individual person. A philosopher whose orientation is largely existential and phenomenological, she seeks to demystify aspects of today’s technological society, to question taken-for-granted notions of social justice and equality, and to elucidate conflicts between youth and age, the poor and the middle class, people of color and Whites, male and female. As a humanist, she calls for self-reflectiveness, wide-awakeness, and personal transformation within the context of each person’s own lived world—each one’s particular landscape of work, experience, and aspiration. Recognizing the multiple realities that compose experience, the many landscapes against which sense-making proceeds, the essays are grouped in four sections: intellectual and moral components of emancipatory education; social issues and their implications for approaches to pedagogy; artistic-aesthetic considerations in the making of curriculum; and the cultural significance of women’s predicaments today. All are richly illuminated by examples; all are written with grace and passion; all will help readers achieve greater self-understanding and critical consciousness.
An unprecedented history of the actual casting sessions that propelled then-unknown actors to fame are revealed in this collection of never-before-told true stories by an about some of Hollywood’s stars and legends. Casting stories include those of Robert Redford Steve Martin, Sylvester Stallone, Whoopi Goldberg, John Travolta, Sally Field, and many many others.
A practical, hands-on road map to help the reader quickly develop training in customer service. It offers all the exercises, handouts, assessments, structured experiences and ready-to-use presentations needed to develop effective training sessions.
Fearing an imminent Nazi invasion, the British government interned 28,000 men and women of enemy nationality living in Britain in the spring of 1940. Most were Jewish refugees who, having fled Nazi persecution, were appalled to find themselves imprisoned as potential Nazi spies. Using oral histories, unpublished letters and memoirs, artifacts and newspapers from the camps, and government documents, We Built Up Our Lives tells the compelling story of sixty-three of these internees. It is a seldom-told part of the history of World War II and the Holocaust and a classic tale of human courage and resilience. We Built Up Our Lives describes the survival mechanisms relied upon by the Jewish refugees. Although the internees, imprisoned in Britain, the Isle of Man, Canada, and Australia, were adequately housed and fed and rarely mistreated, they were cut off from family, friends, school, and work--everything that had given meaning to their lives. Resisting boredom, anger, and despair, the internees made the best of a bad situation by creating education, culture, and community within the camps. Before and after as well as during the internment--in Nazi Germany and in Britain--educational resources and social networks were essential to the refugees' efforts to build up their lives. Equally important were personal qualities of courage, ingenuity, assertiveness, and resilience.
In the sequel to the #1 New York Times bestseller Confessions of a Murder Suspect, James Patterson keeps the confessions coming breathlessly as Tandy Angel delves deeper into her own dark history. Wealthy young women are being murdered on Manhattan's exclusive Upper West Side, and the police aren't looking for answers in the right places. Enter Tandy Angel. The first case she cracked was the mystery of her parents' deaths. Now, while she's working to exonerate her brother of his glamorous girlfriend's homicide, she's driven to get involved in the West Side murder spree. One of the recent victims was a student at Tandy's own elite school. She has a hunch it may be the work of a serial killer, but the NYPD isn't listening to her . . . and Tandy can't ignore the disturbing fact that she perfectly fits the profile of the killer's targets. Can she untangle the mysteries in time? Or will she be the next victim?!--EndFragment--
The themes are broken up into five categories: food, animals, the world around, all about me, and popular children's book and authors. Highlights some of the most common, relevant values that could be associated with each theme. Also attempts to make Israel as real and relevant as possible, by highlighting aspects of Israeli life and culture that expand the theme at hand.
Written by experienced Film Studies authors and teachers, this Student Book provides the core knowledge and exemplification you will need throughout your Film Studies course and will help to prepare you thoroughly for your exams. - Concepts are explored through in-depth case study chapters on 14 films from the specification including: Casablanca, Bonnie and Clyde, La La Land, Beasts of the Southern Wild, Trainspotting, Sightseers, Mustang, Taxi Tehran, Stories We Tell, Sunrise, Buster Keaton shorts, Pulp Fiction, Daisies and Saute ma Ville, as well as references to many other films - A dedicated chapter on the Non-Examined Assessment production element of the specification provides practical tips on film production - Independent Activities provide direction and suggestions for study outside the classroom to broaden knowledge of the genres under study - Study Tips give advice on skills and highlight best practice when revising for your exams - Key Definitions introduce and reinforce key terminology and examples of how they should be used are provided - Exam-style questions enable you to test yourself and help you refine your exam technique - Sample extracts from student essays with expert commentaries help you to improve your exam technique
Longlisted for the FT/McKinsey Business Book of the Year Award A groundbreaking chronicle of the birth--and death--of a pair of jeans, that exposes the fractures in our global supply chains, and our relationships to each other, ourselves, and the planet Take a look at your favorite pair of jeans. Maybe you bought them on Amazon or the Gap; maybe the tag says "Made in Bangladesh" or "Made in Sri Lanka." But do you know where they really came from, how many thousands of miles they crossed, or the number of hands who picked, spun, wove, dyed, packaged, shipped, and sold them to get to you? The fashion industry operates with radical opacity, and it's only getting worse to disguise countless environmental and labor abuses. It epitomizes the ravages inherent in the global economy, and all in the name of ensuring that we keep buying more while thinking less about its real cost. In Unraveled, entrepreneur, researcher, and advocate Maxine Bédat follows the life of an American icon--a pair of jeans--to reveal what really happens to give us our clothes. We visit a Texas cotton farm figuring out how to thrive without relying on fertilizers that poison the earth. Inside dyeing and weaving factories in China, where chemicals that are banned in the West slosh on factory floors and drain into waterways used to irrigate local family farms. Sewing floors in Bangladesh and Sri Lanka are crammed with women working for illegally low wages to produce garments as efficiently as machines. Back in America, our jeans get stowed, picked, and shipped out by Amazon warehouse workers pressed to be as quick as the robots primed to replace them. Finally, those jeans we had to have get sent to landfills--or, if they've been "donated," shipped back around the world to Africa, where they're sold for pennies in secondhand markets or buried and burned in mountains of garbage. A sprawling, deeply researched, and provocative tour-de-force, Unraveled is not just the story of a pair of pants, but also the story of our global economy and our role in it. Told with piercing insight and unprecedented reporting, Unraveled challenges us to use our relationship with our jeans--and all that we wear--to reclaim our central role as citizens to refashion a society in which all people can thrive and preserve the planet for generations to come.
For fifty years, A Colorado History has provided a comprehensive and accessible panoramic history of the Centennial State. From the arrival of the Paleo-Indians to contemporary times, this enlarged edition leads readers on an extraordinary exploration of a remarkable place. "A Colorado History has been, since its first appearance in 1965, widely recognized as an exemplary work of its kind." --The Colorado Magazine Experience Colorado with this new, enlarged edition of A Colorado History. For fifty years, the authors of this preeminent resource have led readers on an extraordinary exploration of how the state has changed—and how it has stayed the same. From the arrival of Paleo-Indians in the Mesa Verde region to the fast pace of the twenty-first century, A Colorado History covers the political, economic, cultural, and environmental issues, along with the fascinating events and characters, that have shaped this dynamic state. In print for fifty years, this distinctive examination of the Centennial State is a must-read for history buffs, students, researchers—or anyone—interested in the remarkable place called Colorado.
This book promotes good risk governance and risk management practices to corporate managers, executives, and directors wherever they operate around the world. The major corporate scandals have their roots in governance failure pointing to the link between risk governance and good performance outcomes. This topic is timely and of interest both to the academic community as well as to practicing managers, executives, and directors. The volume focuses on contemporary risk leadership issues based on recent research insights but avoids excessive technical language and mathematical formulas. The book is framed around the challenges imposed on executives and directors in dealing with an increasingly complex and unpredictable world. This requires a new risk leadership focus that not only avoids the downside risks but also considers ways to exploit the upside potential offered by a dynamic environment. The underlying logic is built on the principles of financial economics where benefits derive from reducing bankruptcy costs and increasing future cash inflows. This provides a stringent framework for analyzing the effect of different risk management actions and behaviors in effective risk-taking organizations. Hence, the book addresses the potential for upside gains as much as the threats of downside losses that represent the conventional risk perspectives. It states the simple fact that you must be willing to take risk to increase strategic responsiveness and corporate manoeuverability. The text builds the arguments in logical steps explicating relevant techniques and practices along the way that invite to immediate applications and practical thinking
Since its publication in 1990, Gender Trouble has become one of the key works of contemporary feminist theory, and an essential work for anyone interested in the study of gender, queer theory, or the politics of sexuality in culture.
After getting caught hooking up with her best friend’s ex on the last day of junior year, Kendall starts senior year friendless and ostracized. She plans to keep her head down until she graduates. But after discovering her online identity has been hacked and she’s being framed for stealing from a dealer, Kendall is drawn into a tenuous partnership with the mastermind of a drug ring lurking in the shadows of her Brooklyn private school. If she wants to repair her tattered reputation and save her neck, she’ll have to decide who she really is—and own it. The longer she plays the role of “bad girl,” the more she becomes her new reputation. Friends and enemies, detectives and drug dealers—no one is who they appear to be. Least of all Kendall.
With SF Writer 2/e the authors did more than offer a revision--they created a new kind of handbook. SF Writer 2/e takes the writer in its title seriously. From its opening paragraph to its concluding almanac, the handbook examines the writing process today from the perspective of writers, young and old, learning new roles and reaching new audiences. The style of SF Writer is energetic and witty, the advice fresh and contemporary, the design ground-breaking. Almost every major element of SF Writer is new or significantly revised, beginning with an organization that removes the barriers between writing and research. While most handbooks put the chapters on research in back of the book, SF Writer locates these essential strategies up front, in Part II: Thinking and Research. This new arrangement helps writers appreciate better the connection between college research and other essential activities such as Reading Critically and Writing Persuasively, also examined in Part II. Equally fresh is Part I: Working as a Writer, which presents writing as a dynamic activity grounded in practical choices and familiar genres. Writer also includes an innovative chapter on Evaluating Writing. No other handbook in SF Writer's field covers this sensitive, but important topic. SF Writer breaks new ground, too, in expanding its coverage of document design and writing for the Web. A full section is now devoted to these subjects, featuring fresh material and rich illustrations. Uniquely, SF Writer treats the design of print and electronic documents as a process, like writing itself. SF Writer embodies these design principals in a volume full of carefully chosen images and photographs--from section dividers that showcase the work of writers to an almanac featuring timelines of notable texts and authors. It's not an accident that SF Writer looks exceptionally fresh and contemporary. In this edition, the media is part of the message. Yet SF Writer doesn't forget its responsibilities as a guide to grammar, mechanics, usage, and documentation. Its coverage in these areas is unsurpassed. Yet even here, new themes are sounded. For example, the model MLA paper is by a student teacher wrestling with a state mandate for competency testing. undergraduate research in psychology. So both papers demonstrate that undergraduates today really can do serious work as writers and reach live audiences.
The Scott, Foresman Handbook for Writers, 6e continues its tradition of innovation with ground-breaking coverage of grading, service learning, document design, and research. Already the most imitated book in its field, SFH/6e becomes the first handbook to offer a full chapter on Evaluating Writing, covering both traditional and portfolio systems of grading. The new chapter answers many of the questions about grading principles, criteria and procedures that instructors face every term. There's more, too, in this edition about the kinds of writing more and more college writers are doing in their professional and civic lives or in service-learning courses. Already a leader in technology, SFH now expands its first-ever treatment of document design into a fully illustrated section that explains document design as a process like writing itself. There's a thorough new chapter with full coverage of Writing for the Web and a portfolio chapter of four-color model documents. Coverage of research continues to set the standard for college projects with new material on designing research projects, evaluating sources, and working with online materials. helpful online materials to enhance their thinking and research.But the edition has not neglected more traditional elements of writing. Every chapter has been reworked to enhance clarity and to polish the notably friendly style of SFH. No handbook addresses writers more cordially or helpfully. A new, cleaner design makes all materials more accessible and frequent photos and images make the entire package more student friendly.
Based on the Scott Foresman Handbook, SF Compact offers a simple, brief, and inexpensive reference, as well as ample exercises and thorough coverage of research and documentation.Includes thorough coverage of MLA, APA, CMS, and CSE documentation through the context of the writing processes, writing for academic and public forums, style, design and shape of writing, grammar, punctuation and mechanics, research and writing, and documentation.A useful reference for any professionals who generate correspondence.
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