TRB's Airport Cooperative Research Program (ACRP) Synthesis 48: How Airports Measure Customer Service Performance examines the strategic importance of customer service and how airports are measuring the quality of customer service."-- Publisher's description.
Max is a little alien with so much unhappiness. His pals tell him he can't play with them because he's too small. Finally they find something they can all do together; play soccer.
TRB's Airport Cooperative Research Program (ACRP) Synthesis 48: How Airports Measure Customer Service Performance examines the strategic importance of customer service and how airports are measuring the quality of customer service."-- Publisher's description.
Modern Vibrational Spectroscopy and Micro-Spectroscopy: Theory, Instrumentation and Biomedical Applications unites the theory and background of conventional vibrational spectroscopy with the principles of microspectroscopy. It starts with basic theory as it applies to small molecules and then expands it to include the large biomolecules which are the main topic of the book with an emphasis on practical experiments, results analysis and medical and diagnostic applications. This book is unique in that it addresses both the parent spectroscopy and the microspectroscopic aspects in one volume. Part I covers the basic theory, principles and instrumentation of classical vibrational, infrared and Raman spectroscopy. It is aimed at researchers with a background in chemistry and physics, and is presented at the level suitable for first year graduate students. The latter half of Part I is devoted to more novel subjects in vibrational spectroscopy, such as resonance and non-linear Raman effects, vibrational optical activity, time resolved spectroscopy and computational methods. Thus, Part 1 represents a short course into modern vibrational spectroscopy. Part II is devoted in its entirety to applications of vibrational spectroscopic techniques to biophysical and bio-structural research, and the more recent extension of vibrational spectroscopy to microscopic data acquisition. Vibrational microscopy (or microspectroscopy) has opened entirely new avenues toward applications in the biomedical sciences, and has created new research fields collectively referred to as Spectral Cytopathology (SCP) and Spectral Histopathology (SHP). In order to fully exploit the information contained in the micro-spectral datasets, methods of multivariate analysis need to be employed. These methods, along with representative results of both SCP and SHP are presented and discussed in detail in Part II.
Iowa six-player girls? basketball was the most successful sporting activity for girls in American history, at its zenith involving more than 70 percent of the girls in the state. The state tournament was so popular?regularly drawing fifteen thousand fans, more than the boys? tourney?that officials declined a lucrative broadcasting offer from ABC?s Wide World of Sports rather than forfeit the Iowa Girls? High School Athletic Union?s control of the game. The Only Dance in Iowa chronicles the one-hundred-year history of this Iowa tradition, long a symbol of the state?s independence and the people?s rural pride. Max McElwain shows how, well before the passage of Title IX in 1972, Iowa six-player girls? basketball was, as Sports Illustrated gushed, ?a utopia for girls? athletics.? He also demonstrates how, ironically enough, the fallout from Title IX in many ways led to six-girl basketball?s demise. Through interviews, careful ethnography, and detailed historical analysis, McElwain exposes the intricate political, sociological, and historical dynamics of this cultural phenomenon. His book reveals how six-girl basketball, flourishing with the passionate support of Iowa?s small towns, school districts, and media, came to represent the state?s strong traditional beliefs and the public school system?s determination to maintain its identity in the face of national educational trends. The Only Dance in Iowa is as much a study of this disappearing culture as of the game it claimed as its own.
A “must read” (Joe Scarborough) by a New York Times– best- selling author, The Corrosion of Conservatism presents a necessary defense of American democracy. Praised on publication as “one of the most impressive and unfl inching diagnoses of the pathologies in Republican politics that led to Trump’s rise” (Jonathan Chait, New York), The Corrosion of Conservatism documents a president who has traduced every norm and the rise of a nascent centrist movement to counter his assault on democracy. In this “admirably succinct and trenchant” (Charles Reichman, San Francisco Chronicle) exhumation of conservatism, Max Boot tells the story of an ideological dislocation so shattering that it caused his courageous transformation from Republican foreign policy advisor to celebrated anti- Trump columnist. From recording his political coming- of- age as a young émigré from the Soviet Union to describing the vitriol he endured from his erstwhile conservative colleagues, Boot mixes “lively memoir with sharp analysis” (William Kristol) from its Reagan-era apogee to its corrosion under Donald Trump.
One of the most important German artists of the twentieth century, Max Beckmann was labeled a "degenerate artist" by the Nazis and chose exile. His artistic production encompassed the realism and figural themes of his early works to the provocatively blunt portraiture, critical urban views, and richly layered symbolic works for which he is now universally recognized. Although he was a prolific writer, his written work has never before been collected and translated into English. Beckmann is known for the depth, pungency, and tremendous sensuous force of his works; only in the last twenty years have we come to learn more about his personal life. Self-Portrait in Words maps out Beckmann's life and draws attention to the occasions on or for which he produced his writings, to the importance writing had for him as a form of expression, and to both the contemporary and personal references of his ideas and images.
Republican Gomorrah - Blumenthal's remarkable, muckraking debut - is a bestiary of dysfunction, scandal, and crime from the heart of the movement that runs the Republican Party. Blumenthal describes with no-holds-barred detail the people and the beliefs that establishment Republicans - like John McCain - have to kowtow to if they have any hope of running for president, and how moderates have been systematically purged from party ranks. He shows why the unqualified Sarah Palin was the party's only logical choice and how her most fanatical supporters will be setting the strategy for the Republican assault on the Obama administration. Blumenthal warns that the Christian right will quietly exploit the widespread financial misery caused by the economic meltdown while mainstream media pundits churn out faddish and unfounded tales of the movement's death. More than just an expos, Republican Gomorrah reveals that many of the movement's leading figures are united by more than political campaigns; they are bound together by a shared sensibility rooted in private trauma. Their lives have been stained by crisis and scandal - depression, mental illness, extra-marital affairs, struggles with homosexual urges, addiction to drugs and pornography, serial domestic abuse, and even murder. For the most zealous foot soldiers of the right, the crusade to cleanse the land of sin was in fact a quest to purify their souls.
Cover -- Half-title -- Title -- Copyright -- Contents -- Preface -- Prologue: Todos por la vida-Everything for Life -- one: Not Your Grandmother's Preservation Movement -- two: Why We Preserve -- three: How Americans Preserve -- four: Preservation and Economic Justice -- five: Preservation and Sustainability -- six: Preserving and Interpreting Difficult Places -- seven: Beauty and Justice -- Notes -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- Z
Son of the Midwest, movie star, and mesmerizing politician—America’s fortieth president comes to three-dimensional life in this gripping and profoundly revisionist biography. In this “monumental and impressive” biography, Max Boot, the distinguished political columnist, illuminates the untold story of Ronald Reagan, revealing the man behind the mythology. Drawing on interviews with over one hundred of the fortieth president’s aides, friends, and family members, as well as thousands of newly available documents, Boot provides “the best biography of Ronald Reagan to date” (Robert Mann). The story begins not in star-studded Hollywood but in the cradle of the Midwest, small-town Illinois, where Reagan was born in 1911 to Nelle Clyde Wilson, a devoted Disciples of Christ believer, and Jack Reagan, a struggling, alcoholic salesman. Boot vividly creates a portrait of a handsome young man, indeed a much-vaunted lifeguard, whose early successes mirrored those of Horatio Alger. And contextualizing Reagan’s life against American history, Boot re-creates the world in which Reagan transitioned from local Iowa sportscaster to budding screen actor. The world of Hollywood from the 1930s to the 1950s would prove significant, not only in Reagan’s coming-of-age in such classics as Knute Rockne and Kings Row but during the twilight of his film career, when he played opposite a chimpanzee in Bedtime for Bonzo, and then his eventual emergence as a television host of General Electric Theater, which established his bona fides as one of the leading conservative voices of the time. Indeed, the leap to California governor in 1966 seemed almost preordained, in which Reagan became a bellwether for a nation in the throes of a generational shift. Reagan’s 1980 presidential election augured a shift that continues into this century. Boot writes not as a partisan but as a historian seeking to set the story straight. He explains how Reagan was an ideologue but also a supreme pragmatist who signed pro-abortion and gun control bills as governor, cut deals with Democrats in both Sacramento and Washington, and befriended Mikhail Gorbachev to end the Cold War. A master communicator, Reagan revived America’s spirits after the traumas of Vietnam and Watergate. But Boot also shows how Reagan was armored in obliviousness. He traces Reagan’s opposition to civil rights over forty years, reveals how he neglected the exploding AIDS epidemic, and details how America experienced a level of income inequality not seen since the Gilded Age. With its revelatory insights, Reagan: His Life and Legend is no apologia, depicting a man with a good-versus-evil worldview derived from his moralistic upbringing and Hollywood westerns. Providing fresh examinations of “trickle-down economics,” the Cold War’s end, the Iran-Contra affair, as well as a nuanced portrait of Reagan’s family, this definitive biography is as compelling a presidential biography as any in recent decades.
Securing America's Future counters the attacks on Social Security, making clear that the system is not in crisis. The book calls for several changes, including Social Security's expansion, universal health care, and reforms that would enhance Social Security and make it even more beneficial for Americans.
What exactly has Bill Clinton been doing since he left office? What can he expect to accomplish? What have his predecessors in his position done? Many presidents have had enormous impacts on the course of history after their terms ended, but not until After the White House by Max J. Skidmore has their role been examined. Thirty-two completed their terms. Four became presidential candidates again (one was even elected), two served in Congress, one abandoned his country to accept election to the Confederate Congress, one became Chief Justice, and one has the unique distinction of having his First Lady become a United States senator. Former presidents almost always remain influential, but their post-term activities have received little attention or scrutiny until now.
A concise textbook bridging quantum theory and spectroscopy! Designed as a practical text, Quantum Mechanical Foundations of Molecular Spectroscopy covers the quantum mechanical fundamentals of molecular spectroscopy from the view of a professional spectroscopist, rather than a theoretician. Written by a noted expert on the topic, the book puts the emphasis on the relationship between spectroscopy and quantum mechanics, and provides the background information and derivations of the subjects needed to understand spectroscopy including: stationary energy states, transitions between these states, selection rules, and symmetry. The phenomenal growth of all forms of spectroscopy over the past eight decades has contributed enormously to our understanding of molecular structure and properties. Today spectroscopy covers a broad field including the modern magnetic resonance techniques, non-linear, laser and fiber-based spectroscopy, surface and surface-enhanced spectroscopy, pico- and femtosecond time resolved spectroscopy, and many more. This up-to-date resource discusses several forms of spectroscopy that are used in many fields of science, such as fluorescence, surface spectroscopies, linear and non-linear Raman spectroscopy and spin spectroscopy. This important text: Contains the physics and mathematics needed to understand spectroscopy Explores spectroscopic methods the are widely used in chemistry, biophysics, biology, and materials science Offers a text written by an experienced lecturer and practitioner of spectroscopic methods Includes detailed explanations and worked examples Written for chemistry, biochemistry, material sciences, and physics students, Quantum Mechanical Foundations of Molecular Spectroscopy provides an accessible text for understanding molecular spectroscopy.
Der Städtebau der europäischen Diktaturen in der ersten Hälfte des 20. Jahrhunderts diente nicht nur der Herrschaftssicherung im eigenen Lande, sondern auch der Anerkennung durch die demokratischen Staaten. Nach der Machtübergabe an das nationalsozialistische Regime geriet er mehr und mehr zur Trumpfkarte im Wettbewerb unter den großen Diktaturen Europas – fast wie in der Zeit des Absolutismus. Jenseits aller Konflikte und politischer Orientierungen bestand ein intensiver fachlicher Austausch unter den Ländern Europas. Eine nur nationale Sichtweise auf die Diktaturen ist daher nicht hinreichend. Der übergreifende Blick trägt nicht nur dazu bei, die Besonderheiten der jeweiligen Diktatur zu klären, er weist auch manch vereinfachtes Verständnis von deren Städtebau zurück. Das ist keineswegs nur von historischem Interesse: Die Auseinandersetzung mit Diktaturen ist immer auch Ausdruck unserer gesellschaftlichen Verhältnisse, unserer Erinnerungskultur, unserer Fähigkeit, alte und neue Formen von Diktatur zu erkennen - auch heute! Das Buch diskutiert den Stand der Forschung zum Städtebau von fünf Diktaturen der ersten Hälfte des 20. Jahrhunderts und präsentiert exemplarisch neue Forschungsergebnisse.
Through the shadowy persona of "Deep Throat," FBI official Mark Felt became as famous as the Watergate scandal his "leaks" helped uncover. Best known through Hal Holbrook's portrayal in the film version of Bob Woodward and Carl Bernstein's All the President's Men, Felt was regarded for decades as a conscientious but highly secretive whistleblower who shunned the limelight. Yet even after he finally revealed his identity in 2005, questions about his true motivations persisted. Max Holland has found the missing piece of that Deep Throat puzzle--one that's been hidden in plain sight all along. He reveals for the first time in detail what truly motivated the FBI's number-two executive to become the most fabled secret source in American history. In the process, he directly challenges Felt's own explanations while also demolishing the legend fostered by Woodward and Bernstein's bestselling account. Holland critiques all the theories of Felt's motivation that have circulated over the years, including notions that Felt had been genuinely upset by White House law-breaking or had tried to defend and insulate the FBI from the machinations of President Nixon and his Watergate henchmen. And, while acknowledging that Woodward finally disowned the "principled whistleblower" image of Felt in The Secret Man, Holland shows why that famed journalist's latest explanation still falls short of the truth. Holland showcases the many twists and turns to Felt's story that are not widely known, revealing not a selfless official acting out of altruistic patriotism, but rather a career bureaucrat with his own very private agenda. Drawing on new interviews and oral histories, old and just-released FBI Watergate files, papers of the Watergate Special Prosecution Force, presidential tape recordings, and Woodward and Bernstein's Watergate-related papers, he sheds important new light on both Felt's motivations and the complex and often problematic relationship between the press and government officials. Fast-paced and scrupulously fact-checked, Leak resolves the mystery residing at the heart of Mark Felt's actions. By doing so, it radically revises our understanding of America's most famous presidential scandal.
Presidential rankings emerged in 1948 when Life Magazine published an article by the prominent historian, Arthur M. Schlesinger, Sr., who had selected 55 experts on the presidency and asked them to rank the presidents. He asked his respondents to rank presidents into categories of "Great," "Near Great," "Average," "Below Average" and "Failure." The result was a substantial article that attracted wide public attention. His work and similar studies have not escaped criticism, however. Many general works on the presidency have discussed presidential greatness and identified presidents who stood out for good or ill. There are likely unavoidable inadequacies in all ranking schemes, regardless of the complicated measures that many authors employ in their attempts to be "scientific." This book provides useful criticism of these presidential rankings. It is arranged chronologically, and discusses each presidential performance and each ranking study in detail. Perhaps it would be sufficient to say that most who held the office were right for their time.
Reprint of the original, first published in 1873. The publishing house Anatiposi publishes historical books as reprints. Due to their age, these books may have missing pages or inferior quality. Our aim is to preserve these books and make them available to the public so that they do not get lost.
Extractions of Metals from Soils and Waters represents a new emphasis in the series Modern Inorganic Chemistry, namely the impact inorganic chemistry can have on the environment. Also, this is the first volume ever to introduce the reader to all aspects of heavy metal extraction. While the primary emphasis is on complexation chemistry, attention is also paid to phase transfer aspects. Particular methods of note include electrokinetics, phytoremediation, and sensors. Aimed primarily at chemists, this book will also appeal to engineers, plant biochemists, environmental health specialists, and practitioners or students of environmental law.
One man stands in the way of an army. Storming their way through Europe, the Nazis forces have made their way east to the Mediterranean, and are almost sure to conquer Greece. But they didn’t bargain on coming up against Michael Anthony Cotton, a heroic marine who smuggles weapons and money to the Greek Resistance. As the conflict reaches a fever pitch, Cotton must venture on one last lethal mission, involving guns and high-speed pursuits, if he is to protect his homeland from the invading force. An unforgettable, action-packed thriller set against the dazzle of the Aegean, perfect for fans of Alexander Fullerton, Alan Evans and Antony Trew.
Stay ahead of the sales evolution with a more efficient approach to everything Hacking Sales helps you transform your sales process using the next generation of tools, tactics and strategies. Author Max Altschuler has dedicated his business to helping companies build modern, efficient, high tech sales processes that generate more revenue while using fewer resources. In this book, he shows you the most effective changes you can make, starting today, to evolve your sales and continually raise the bar. You’ll walk through the entire sales process from start to finish, learning critical hacks every step of the way. Find and capture your lowest-hanging fruit at the top of the funnel, build massive lead lists using ICP and TAM, utilize multiple prospecting strategies, perfect your follow-ups, nurture leads, outsource where advantageous, and much more. Build, refine, and enhance your pipeline over time, close deals faster, and use the right tools for the job—this book is your roadmap to fast and efficient revenue growth. Without a reliable process, you’re disjointed, disorganized, and ultimately, underperforming. Whether you’re building a sales process from scratch or looking to become your company’s rock star, this book shows you how to make it happen. Identify your Ideal Customer and your Total Addressable Market Build massive lead lists and properly target your campaigns Learn effective hacks for messaging and social media outreach Overcome customer objections before they happen The economy is evolving, the customer is evolving, and sales itself is evolving. Forty percent of the Fortune 500 from the year 2000 were absent from the Fortune 500 in the year 2015, precisely because they failed to evolve. Today’s sales environment is very much a “keep up or get left behind” paradigm, but you need to do better to excel. Hacking Sales shows you how to get ahead of everyone else with focused effort and the most effective approach to modern sales.
Since 1949, when Pulitzer Prize-winning journalist Max Frankel began to write for The New York Times, readers have looked to his work as a lens through which they could witness America's role in a rapidly changing world. In this vivid and unforgettable memoir, Frankel chronicles the times of his extraordinary life as he experienced them...within the context of the news stories that defined an era. A quintessentially American story, The Times of My Life traces Frankel's riveting personal relationship with history...his harrowing escape from Nazi Germany...his life as an immigrant on the streets of New York...and his extraordinary half-century-long career at The Times. In a rich first-person account that moves from Hitler's Berlin to Cold War Moscow, from Castro's Havana to the newsroom of America's most influential newspaper, this powerful, compelling work interweaves Frankel's personal and professional lives with the era's greatest stories, from Sputnik to the Pentagon Papers to the collapse of the Berlin Wall. And it reveals Frankel's fascinating off-the-record encounters with Nikita Khrushchev, Henry Kissinger, John Kennedy, Richard Nixon, and a host of other history-makers who shaped their times--and ours. Guiding readers through Hitler's Berlin, Khrushchev's Moscow, Castro's Havana, and the Washington of Kennedy, Johnson, and Nixon, THE TIMES OF MY LIFE reevaluates the Cold War, and interweaves Frankel's personal and professional life with the greatest stories of the era. NOTE: This edition does not include photographs.
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