Today, millions of people work at over one million professional service firms generating over $2 trillion in revenue annually. These firms face unique issues that are not fully understood by management thinkers and consultants. Making matters more complex is that many of these firms stand at a crossroads, searching for new strategies and practices to succeed in a radically new economy. In The Art of Managing Professional Services, Maureen Broderick offers the solution. Broderick has brought together modern best practices for these and other crucial areas of professional services management: · Building, communicating, and maintaining shared vision, values, and culture · Recruiting, training, and evaluating people · Crafting the right strategies, portfolio, and mix of clients · Innovating and sharing knowledge · Financial planning, metrics, and reporting · Positioning: brand, marketing, and sales · Defining effective partnerships: equity, selection, and compensation · Ensuring responsibility and accountability · Organizational design, structure, governance, and systems · Leading effectively, and growing the next generation of leaders This book reflects Broderick & Co.'s unparalleled research into professional services management, including 200+ executive interviews with leaders and innovators in organizations of all sizes and types.
Praise for Overloaded and Underprepared “Parents, teachers, and administrators are all concerned that America’s kids are stressed out, checked out, or both—but many have no idea where to begin when it comes to solving the problem. That’s why the work of Challenge Success is so urgent. It has created a model for creating change in our schools that is based on research and solid foundational principles like communication, creativity, and compassion. If your community wants to build better schools and a brighter future, this book is the place to start.” —Daniel H. Pink, author of Drive and A Whole New Mind “Challenge Success synthesizes the research on effective school practices and offers concrete tools and strategies that educators and parents can use immediately to make a difference in their communities. By focusing on the day-to-day necessities of a healthy schedule; an engaging, personalized, and rigorous curriculum; and a caring climate, this book is an invaluable resource for school leaders, teachers, parents, and students to help them design learning communities where every student feels a sense of belonging, purpose, and motivation to learn the skills necessary to succeed now and in the future.” —Linda Darling-Hammond, Charles E. Ducommun Professor of Education, Stanford University “Finally, a book about education and student well-being that is both research-based and eminently readable. With all the worry about student stress and academic engagement, Pope, Brown and Miles gently remind us that there is much we already know about how to create better schools and healthier kids. Citing evidence-based ‘best practices’ gleaned from years of work with schools across the country, they show us what is not working, but more importantly, what we need to do to fix things. Filled with practical suggestions and exercises that can be implemented easily, as well as advice on how to approach long-term change, Overloaded and Underprepared is a clear and compelling roadmap for teachers, school administrators and parents who believe that we owe our children a better education.” —Madeline Levine, co-founder Challenge Success; author of The Price of Privilege and Teach Your Children Well “This new book from the leaders behind Challenge Success provides a thorough and balanced exploration of the structural challenges facing students, parents, educators, and administrators in our primary and secondary schools today. The authors’ unique approach of sharing proven strategies that enable students to thrive, while recognizing that the most effective solutions are tailored on a school-by-school basis, makes for a valuable handbook for anyone seeking to better understand the many complex dimensions at work in a successful learning environment.” —John J. DeGioia, President of Georgetown University
Since the appearance of her first novel, The Country Girls, in 1960—a book that undermined the nation’s ideal of innocent and pious Irish girlhood—Edna O’Brien has provoked controversy in her native Ireland and abroad. Indeed, several of her early novels were condemned by church authorities and banned by the Irish government for their frank portrayals of sexual matters and the inner lives of women. Now an internationally acclaimed writer, O’Brien must be critically reassessed for a twenty-first century audience. Edna O’Brien and the Art of Fiction provides an urgent retrospective consideration of one of the English-speaking world’s best-selling and most prolific contemporary authors. Drawing on O’Brien’s fiction as well as archival material, and applying new theoretical approaches—including ecocritical and feminist new materialist readings—this study considers the pioneering and enduring ways O’Brien represents women’s experience, family relationships, the natural world, sex, creativity, and death, and her work’s long anticipation of contemporary movements such as #metoo.
Softcover - Biography/Memoir. A charming morsel of a book about one man's real life Vaudeville story tap dancing back and forth across the country in the 1930s. More than 100 photos and newspaper clippings to enjoy.
This book is part of the 'Prevention practice kit : action guides for mental health professionals, ' a collection of eight books each authored by scholars in the specific field of prevention and edited by Dr. Robert K. Conyne and Dr. Arthur M. Horne. The books in the collection conform to the editors' outline to promote a consistent reading experience. Designed to provide human services practitioners, counselors, psychologists, social workers, instructors, and students with concrete direction for spreading and improving the practice of prevention, the series provides thorough coverage of prevention application including a general overview of prevention, best practices, diversity and cultural relevance, psychoeducational groups, consultation, program development and evaluation, evidence base, and public policy. This book is endorsed by the Prevention Section of the Society of Counseling Psychology of the American Psychological Association. Fifty percent of all royalties are donated to Division 17 of the APA."--Back cover
Learn best practices and evidence-based guidelines for assessing and managing pain! Assessment and Multimodal Management of Pain: An Integrative Approach describes how to provide effective management of pain through the use of multiple medications and techniques, including both pharmacologic and non-pharmacologic treatment regimens. A holistic approach provides an in-depth understanding of pain and includes practical assessment tools along with coverage of opioid and non-opioid analgesics, interventional and herbal approaches to pain, and much more. Written by experts Maureen F. Cooney and Ann Quinlan-Colwell, this reference is a complete, step-by-step guide to contemporary pain assessment and management. - Evidence-based, practical guidance helps students learn to plan and implement pain management, and aligns with current guidelines and best practices. - Comprehensive information on the pharmacologic management of pain includes nonopioid analgesics, opioid analgesics, and co-analgesics, including dose titration, routes of administration, and prevention of side effects. - UNIQUE! Multimodal approach for pain management is explored throughout the book, as it affects assessment, the physiologic experience, and the culturally determined expression, acknowledgement, and management of pain. - UNIQUE! Holistic, integrative approach includes thorough coverage of pain management with non-pharmacologic methods. - Clinical scenarios are cited to illustrate key points. - Equivalent analgesic action for common pain medications provides readers with useful guidance relating to medication selection. - Pain-rating scales in over 20 languages are included in the appendix for improved patient/clinician communication and accurate pain assessment. - UNIQUE! Authors Maureen F. Cooney and Ann Quinlan-Colwell are two of the foremost authorities in multimodal pain assessment and management. - Sample forms, guidelines, protocols, and other hands-on tools are included, and may be reproduced for use in the classroom or clinical setting.
Reiki and the Healing Buddha reconnects Reiki with its Buddhist antecedents and provides both the experienced practitioner and the interested lay person with new insights and viewpoints on Reiki.
Everyday Applications of Psychological Science explores several core areas of psychology, showing readers how to apply these principles to everyday situations in order to better their understanding of human behavior and improve their quality of life. The authors of this book, who are award-winning educators of psychology, have culled and collated the best practical research-based advice that psychological science can offer in an easy-to-read and digestible format. Lively and peppered with anecdotes, this book explores topical areas normally found in introductory psychology books but do so in a way that makes psychological science practical, accessible, and relevant to our readers. In Everyday Applications of Psychological Science, the best science that psychology has to offer is translated into life hacks that are applicable to improving readers’ physical health, mental health, psychological wealth, relationships, and happiness. Everyday Applications of Psychological Science is vital reading for those interested in learning more about the field of psychology more generally and how aspects of it can be applied to daily life. Our approach may be of particular interest to current and prospective undergraduate students of psychology and those interested in learning more about mental health issues.
We think of our family life as very personal, but in fact it is shaped by influences well beyond our control. Families, Labour and Love identifies the ways in which family and personal life in three 'settler' societies - Australia, New Zealand and Canada - has been shaped by colonisation, immigration, globalisation, demographic changes, law and policy. Baker shows that these three countries, each a former colony, developed similar family trends and similar family policies. Strongly gendered patterns of paid and unpaid work played a major role in family life. The family practices of indigenous people were largely overlooked, as were those of recent immigrant groups. However local conditions also produced significant differences in family experiences among the three countries. Richly illustrated with examples, comparative data and textual sources, Families, Labour and Love provides a broad-ranging analysis of the family which will appeal to students, researchers and policy-makers. Maureen Baker outlines with great clarity the diversity of families and the way in which they are shaped by historical and cultural forces. The focus on Australia, New Zealand and Canada is not only refreshing but throws into sharp relief the impact on contemporary families of the colonial experience, industrialisation, large scale immigration and globalisation. David de Vaus, La Trobe University
This lavishly illustrated book gives a comprehensive and scholarly account of children's understanding and appreciation of art and their developing ability to produce their own pictures. It discusses the main influences on children's picture-making, and considers the intriguing question, does children's art follow the same pattern of development as the history of art? As well as discussing the artistic development of typically developing children, the book also includes a discussion of children with intellectual disabilities and those with a talent for art, some of whom are children with autism.
He doesn’t deserve her, but he can’t stay away. Will this wealthy rancher’s dark past stand in the way of love? When Jesse Navarro meets single mom Jillian Norris, she makes him feel…everything. But he’s carrying the guilt of a past tragedy and knows he can’t take her for his own. Still, denying their sizzling attraction and ignoring Jillian—vulnerable and dedicated to her little girl—isn’t an option. Already Jesse’s defenses are weakening…
On November 8, 1965, Days of Our Lives debuted on NBC. The show overcame a rocky beginning to become one of the best-loved and longest running soap operas on daytime television. For 30 years, the story of the show's Horton family has been closely followed by a dedicated audience. Through extensive research, including the first-ever examination of the show's archives, and interviews with cast members, writers, producers and production personnel, the show's history is told here. This reference work provides a complete cast list from the show's debut through 1994, as well as the most comprehensive storyline of the show ever available. Also included are family trees of the show's characters, tracing the often confusing relationships involved in thirty years of developing roles.
How Navajos navigate the complex world of medicine Surgery, blood transfusions, CPR, and organ transplantation are common biomedical procedures for treating trauma and disease. But for Navajo Indians, these treatments can conflict with their traditional understanding of health and well-being. This book investigates how Navajos navigate their medically and religiously pluralistic world while coping with illness. Focusing on Navajo attitudes toward invasive procedures, Maureen Trudelle Schwarz reveals the ideological conflicts experienced by Navajo patients and the reasons behind the choices they make to promote their own health and healing. Schwarz has conducted extensive interviews with patients, traditional herbalists and ceremonial practitioners, and members of Native American Church and Christian denominations to reveal the variety of perspectives toward biomedicine that prevail on the reservation and to show how each group within the tribe copes with health-related issues. She describes how Navajos interpret numerous health issues in terms of local understanding, drawing on both their own and biomedical or Christian traditions. She also provides insight into how Navajos use ceremonial practice and prayer to deal with the consequences of amputation or transplantation.
Old-time politics, piety, and St. Patrick’s Day parades loom large when the Irish come to the American mind. None truly represents the complex legacy or contributions of the nation’s oldest ethnic group, who rank among the most highly educated and affluent Americans today. In Irish America, Maureen Dezell takes a new and invigorating look at Americans of Irish Catholic ancestry—who they are, and how they got that way. A welcome antidote to so many standard-issue, sentimental representations of the Irish in the United States, Irish America focuses on popular culture as well as politics; the Irish in the Midwest and West as well as the East; the “new Irish” immigrants; the complicated role of the Church today; and the unheralded heritage of Irish American women. Deftly weaving history, reporting, and the observations of more than 100 men and women of Irish descent on both sides of the Atlantic, Dezell presents an insightful and highly readable portrait of a people and a culture.
Today, millions of people work at over one million professional service firms generating over $2 trillion in revenue annually. These firms face unique issues that are not fully understood by management thinkers and consultants. Making matters more complex is that many of these firms stand at a crossroads, searching for new strategies and practices to succeed in a radically new economy. In The Art of Managing Professional Services, Maureen Broderick offers the solution. Broderick has brought together modern best practices for these and other crucial areas of professional services management: · Building, communicating, and maintaining shared vision, values, and culture · Recruiting, training, and evaluating people · Crafting the right strategies, portfolio, and mix of clients · Innovating and sharing knowledge · Financial planning, metrics, and reporting · Positioning: brand, marketing, and sales · Defining effective partnerships: equity, selection, and compensation · Ensuring responsibility and accountability · Organizational design, structure, governance, and systems · Leading effectively, and growing the next generation of leaders This book reflects Broderick & Co.'s unparalleled research into professional services management, including 200+ executive interviews with leaders and innovators in organizations of all sizes and types.
Having a partner with ASD can feel like a roller-coaster ride for the neurotypical spouse -- In sharing the ups, the downs, the growth, and the regression in their particular journey, the author hopes that others on a similar path may find humor, recognition, and ways to view the unique life of loving an Aspergian from a new angle.
This history begins with the earliest brewers in the colony--women--revealing details of the Old Line State's brewing families and their methods. Stories never before told trace the effects of war, competition, the Industrial Revolution, Prohibition and changing political philosophies on the brewing industry. Some brewers persevered through crime, scandal and intrigue to play key roles in building their communities. Today's craft brewers face a number of very different challenges, from monopolistic macro breweries and trademark quandaries to hop shortages, while attempting to establish their own legacies.
A comprehensive travelogue and guidebook exploring island adventures on many of the 135 islands accessible by ferry or bridge in the Great Lakes Basin. The Great Lakes Basin is the largest surface freshwater system on Earth. The more than 30,000 islands dotted throughout the basin provide some of the best ways to enjoy the Great Lakes. While the vast majority of these islands can only be reached by private boat or plane, a surprising number of islands—each with its own character and often harboring more than a bit of intrigue in its history—can be reached by merely taking a ferry ride, or crossing a bridge, offering everyone the chance to experience a variety of island adventures. Great Lakes Island Escapes: Ferries and Bridges to Adventure explores in depth over 30 of the Great Lakes Basin islands accessible by bridge or ferry and introduces more than 50 additional islands. Thirty-eight chapters include helpful information about getting to each featured island, what to expect when you get there, the island's history, and what natural and historical sites and cultural attractions are available to visitors. Each chapter lists special island events, where to get more island information, and how readers can help support the island. Author Maureen Dunphy made numerous trips to a total of 135 islands that are accessible by ferry or bridge in the Great Lakes Basin. On each trip, Dunphy was accompanied by a different friend or relative who provided her another adventurer's perspective through which to view the island experience. Great Lakes Island Escapes covers islands on both sides of the international border between the United States and Canada and features islands in both the lakes and the waterways that connect them. Anyone interested in island travel or learning more about the Great Lakes will delight in this comprehensive collection.
Recounts the successes and failures of the year Lynch and her retarded sister, Mary Fran, lived together as part of a project designed to encourage Mary Fran to develop the skills necessary for a normal, independent life
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