Matthew Wride's Books

The Employee Experience

How to Attract Talent, Retain Top Performers, and Drive Results

By: Tracy Maylett,Matthew Wride

Write a review Read reviews Take a Quiz Solve Book Puzzle

The Employee Experience

How to Attract Talent, Retain Top Performers, and Drive Results

By: Tracy Maylett,Matthew Wride

Ever notice how companies with the best service also have the happiest employees? That’s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategy Understand employee expectations and bridge the “Expectation Gap” Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidence Build an employee-employer partnership in creating something extraordinary Turn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin…and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master’s degree from the University of Washington. For over two decades, DecisionWise has advised organizations and leaders in more than seventy countries on leadership, assessment, talent, organization development, and the employee experience. Visit us online at www.decision-wise.com.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

245

Publisher

John Wiley & Sons

Published Date

ISBN 10

1119294185

ISBN 13

9781119294184

Paediatric Electromyography

By: Matthew Pitt

Write a review Read reviews Take a Quiz Solve Book Puzzle

Paediatric Electromyography

By: Matthew Pitt

Paediatric Electromyography will attempt to dispel many of the misconceptions about paediatric EMG by drawing on the author's extensive experience in treating patients using this technique at the Great Ormond Street Hospital for Children.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

321

Publisher

Oxford University Press

Published Date

ISBN 10

0198754590

ISBN 13

9780198754596

Through Their Eyes

A Graphic History of Hill 70 and Canada's First World War

By: Matthew Barrett,Robert C. Engen

Write a review Read reviews Take a Quiz Solve Book Puzzle

Through Their Eyes

A Graphic History of Hill 70 and Canada's First World War

By: Matthew Barrett,Robert C. Engen

By the summer of 1917, Canadian troops had captured Vimy Ridge, but Allied offensives had stalled across many fronts of the Great War. To help break the stalemate of trench warfare, the Canadian Corps commander, Lieutenant-General Arthur Currie, was tasked with capturing Hill 70, a German stronghold near the French town of Lens. After securing the hill on 15 August, Canadian soldiers endured days of shelling, machine-gun fire, and poison gas as they repelled relentless enemy counterattacks. Through Their Eyes depicts this remarkable but costly victory in a unique way. With full-colour graphic artwork and detailed illustration, Matthew Barrett and Robert Engen picture the battle from different perspectives – Currie’s strategic view at high command, a junior officer’s experience at the platoon level, and the vantage points of many lesser-known Canadian soldiers who made the ultimate sacrifice. This innovative graphic history invites readers to reimagine the First World War through the eyes of those who lived it and to think more deeply about how we visualize and remember the past. Combining outstanding original art and thought-provoking commentary, Through Their Eyes uncovers the fascinating stories behind this battle while creatively expanding the ways that history is shared and represented.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

347

Publisher

McGill-Queen's Press - MQUP

Published Date

ISBN 10

0228012481

ISBN 13

9780228012481

The Employee Experience

How to Attract Talent, Retain Top Performers, and Drive Results

By: Tracy Maylett,Matthew Wride

Write a review Read reviews Take a Quiz Solve Book Puzzle

The Employee Experience

How to Attract Talent, Retain Top Performers, and Drive Results

By: Tracy Maylett,Matthew Wride

Ever notice how companies with the best service also have the happiest employees? That’s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategy Understand employee expectations and bridge the “Expectation Gap” Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidence Build an employee-employer partnership in creating something extraordinary Turn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin...and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master’s degree from the University of Washington. For over two decades, DecisionWise has advised organizations and leaders in more than seventy countries on leadership, assessment, talent, organization development, and the employee experience. Visit us online at www.decision-wise.com.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

242

Publisher

John Wiley & Sons

Published Date

ISBN 10

1119294193

ISBN 13

9781119294191

Unexpected New Life

Reading the Gospel of Matthew

By: Matthew J. Marohl

Write a review Read reviews Take a Quiz Solve Book Puzzle

Unexpected New Life

Reading the Gospel of Matthew

By: Matthew J. Marohl

. . . from expected death comes unexpected new life!" The Gospel of Matthew does not shy away from the realities of struggle, suffering, doubt, and death. Yet, from the first names in the genealogy to the last words spoken by Jesus, the Gospel testifies to the promise that from expected death comes unexpected new life. Through the actions of Tamar, Rahab, Ruth, and Bathsheba, we experience the expectation of death and the promise of unexpected new life. In the birth story of Jesus, Joseph suspects Mary of committing adultery. It is this dilemma that is the focus of the narrative. If he reveals her pregnancy, she could be killed. If he conceals her pregnancy, he will be going against the law of the Lord. What is a righteous man to do? In Joseph's dilemma, this experience of expected death, the Gospel of Matthew proclaims the promise of unexpected new life. The promise of unexpected new life is a theme that continues throughout Matthew's Gospel in the life and ministry of Jesus. The call of his disciples is a call from death to new life. The teaching of Jesus focuses on the experience of death and the promise of new life. In both healing and curing, Jesus brings unexpected new life to those who face death. But it is the death and resurrection of Jesus that is the climax of unexpected new life in the Gospel of Matthew. Even as Jesus experiences a most horrific and humiliating death in the crucifixion, death and the grave do not have the final say. In bearing witness to Jesus' resurrection, the Gospel of Matthew proclaims the magnificent promise of unexpected new life. Matthew J. Marohl invites you in these pages to read the Gospel of Matthew in a new way, from a fresh perspective. Integrating insights from the study of Mediterranean anthropology, Marohl makes the cultural world of the Gospel come alive, so that as you read Matthew again (or perhaps for the first time) you will certainly experience the powerful promise that from expected death comes unexpected new life!

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

Publisher

Wipf and Stock Publishers

Published Date

ISBN 10

1621894339

ISBN 13

9781621894339

Book's by Matthew Wride

The Employee Experience

The Employee Experience

Paediatric Electromyography

Paediatric Electromyography

Through Their Eyes

Through Their Eyes

The Employee Experience

The Employee Experience

Unexpected New Life

Unexpected New Life

Username

Password

Username

Password

Password again

Birthday

Email