Required reading at Harvard Business School and Columbia Business School. Everyone wants to be more appealing and effective, but few believe we can manage the personal magnetism of a Bill Clinton or an Oprah Winfrey. John Neffinger and Matthew Kohut trace the path to influence through a balance of strength (the root of respect) and warmth (the root of affection). Each seems simple, but only a few of us figure out the tricky task of projecting both at once. Drawing on cutting-edge social science research as well as their own work with Fortune 500 executives, members of Congress, TED speakers, and Nobel Prize winners, Neffinger and Kohut reveal how we size each other up—and how we can learn to win the admiration, respect, and affection we desire.
Derived from Sam W. Wiesel’s four-volume Operative Techniques in Orthopaedic Surgery, this single-volume resource contains the user-friendly, step-by-step information you need to confidently perform the full range of shoulder and elbow surgical procedures. In one convenient place, you’ll find the entire Shoulder and Elbow section, as well as relevant chapters from the Sports Medicine section of Operative Techniques in Orthopaedic Surgery. Superb full-color illustrations and step-by-step explanations help you master surgical techniques, select the best procedure, avoid complications, and anticipate outcomes. Written by global experts from leading institutions, Operative Techniques in Shoulder and Elbow Surgery, 2nd Edition, provides authoritative, easy-to-follow guidance to both the novice trainee or experienced surgeon.
The fullest, most textural, most accurate—most human—account of Oscar Wilde's unique and dazzling life—based on extensive new research and newly discovered materials, from Wilde's personal letters and transcripts of his first trial to newly uncovered papers of his early romantic (and dangerous) escapades and the two-year prison term that shattered his soul and his life. "Simply the best modern biography of Wilde." —Evening Standard Drawing on material that has come to light in the past thirty years, including newly discovered letters, documents, first draft notebooks, and the full transcript of the libel trial, Matthew Sturgis meticulously portrays the key events and influences that shaped Oscar Wilde's life, returning the man "to his times, and to the facts," giving us Wilde's own experience as he experienced it. Here, fully and richly portrayed, is Wilde's Irish childhood; a dreamy, aloof boy; a stellar classicist at boarding school; a born entertainer with a talent for comedy and a need for an audience; his years at Oxford, a brilliant undergraduate punctuated by his reckless disregard for authority . . . his arrival in London, in 1878, "already noticeable everywhere" . . . his ten-year marriage to Constance Lloyd, the father of two boys; Constance unwittingly welcoming young men into the household who became Oscar's lovers, and dying in exile at the age of thirty-nine . . . Wilde's development as a playwright. . . becoming the high priest of the aesthetic movement; his successes . . . his celebrity. . . and in later years, his irresistible pull toward another—double—life, in flagrant defiance and disregard of England's strict sodomy laws ("the blackmailer's charter"); the tragic story of his fall that sent him to prison for two years at hard labor, destroying his life and shattering his soul.
Prevent athletic injuries and promote optimal recovery with the evidence-based guidelines and protocols inside Orthopaedic Rehabilitation of the Athlete! Practical, expert guidance; a templated, user-friendly format make this rehab reference ideal for any practitioner working with athletes! Consult this title on your favorite e-reader, conduct rapid searches, and adjust font sizes for optimal readability. Apply targeted, evidence-based strategies for all internationally popular athletic activities, including those enjoyed by older adults. Ensure optimal care from injury prevention through follow up 2 years post injury. Make safe recommendations for non-chemical performance enhancement.
A vivid and enlightening oral account of homelessness in the Las Vegas storm drains and the hard work of re-entering mainstream society. Are you aware that hundreds of people live underground in the flood channels of Las Vegas? Few people were until Matthew O'Brien grabbed a flashlight, tape recorder, and expandable baton for protection and explored the storm-drain system in depth. This research resulted in his landmark book Beneath the Neon. Now the drains have been covered by CNN, Fox News, NPR, Dr. Phil, the New York Times, the BBC, Al Jazeera, and many other media outlets. They have even found their way on to popular TV shows, including CSI, Criminal Minds, and into mainstream movies. But the fact that several of these drug- and gambling-addicted tunnel dwellers have clawed their way out of the drains and turned around their lives has received far less attention. Dark Days, Bright Nights shares their harrowing stories and provides a unique perspective on one of America's most fascinating cities. It also paints a larger picture of homelessness and recovery in America. These stories are the happy (though not Hollywood) ending to the infamous tunnel tale. The narrative is complemented by bios and stark, black-and-white images of the survivors, putting a scarred, knowing face to the unblinkingly honest accounts.
Social Excellence is a philosophy--a lifestyle. Characterized by handshakes, deep, meaningful conversations, and heart-to-heart connections, people who choose Social Excellence understand that human connection is the key to changing the world. This book, overflowing with real-life examples of Social Excellence in action, is not a book to be read in quiet solitude. It is a book that dares the reader to engage with the people and society around them. The authors describe how to build masterful social skills, tell stories of how people have changed the world through interpersonal connection, and challenge readers to push their social comfort zones to the max through edgy Social Dares. Social Excellence: We Dare You is written to inspire community leaders, organizational members, non-profit volunteers, religious congregations, business leaders, political advocates, high-performing students, and anyone who is seeking a way to truly matter in the world.
Advanced Perioperative Crisis Management is a high-yield, clinically-relevant resource for understanding the epidemiology, pathophysiology, assessment, and management of a wide variety of perioperative emergencies. Three introductory chapters review a critical thinking approach to the unstable or pulseless patient, crisis resource management principles to improve team performance and the importance of cognitive aids in adhering to guidelines during perioperative crises. The remaining sections cover six major areas of patient instability: cardiac, pulmonary, neurologic, metabolic/endocrine, and toxin-related disorders, and shock states, as well as specific emergencies for obstetrical and pediatric patients. Each chapter opens with a clinical case, followed by a discussion of the relevant evidence. Case-based learning discussion questions, which can be used for self-assessment or in the classroom, round out each chapter. Advanced Perioperative Crisis Management is an ideal resource for trainees, clinicians, and nurses who work in the perioperative arena, from the operating room to the postoperative surgical ward.
The World Atlas of Language Structures is a book and CD combination displaying the structural properties of the world's languages. 142 world maps and numerous regional maps - all in colour - display the geographical distribution of features of pronunciation and grammar, such as number of vowels, tone systems, gender, plurals, tense, word order, and body part terminology. Each world map shows an average of 400 languages and is accompanied by a fully referenced description of the structural feature in question. The CD provides an interactive electronic version of the database which allows the reader to zoom in on or customize the maps, to display bibliographical sources, and to establish correlations between features. The book and the CD together provide an indispensable source of information for linguists and others seeking to understand human languages. The Atlas will be especially valuable for linguistic typologists, grammatical theorists, historical and comparative linguists, and for those studying a region such as Africa, Southeast Asia, North America, Australia, and Europe. It will also interest anthropologists and geographers. More than fifty authors from many different countries have collaborated to produce a work that sets new standards in comparative linguistics. No institution involved in language research can afford to be without it.
Written in an engaging, easy-to-read style, Clinical Radiology covers the topics most often included in introductory radiology courses and emphasizes clinical problem solving. The text offers guidelines for selecting imaging studies in specific clinical situations and takes a systematic approach to imaging interpretation, presenting a review of normal anatomy, technical and pathologic considerations, and diagnostic advice. The Fourth Edition includes: -NEW! Full-color design and illustrations -50 new images, updated to reflect the latest technology -Expanded coverage of neurotoxicity and radiation exposure -Additional "Diagnostic Pearls" included in every chapter
This book shows that childhood was an essential element in the arguments and purposes of authors in medieval Poland from 1050-1300 CE. This role of childhood in medieval mindsets has salient parallels throughout Europe and this is also explored in this volume.
Swimming is primarily an individual endeavor, yet certain accomplishments, even by some of the most illustrious names in the sport, can only be fully appreciated when considered alongside the contributions of their teammates. After all, Michael Phelps would never have earned a record eight gold medals in the 2008 Olympics were it not for his teammates’ world record-setting efforts in the 400 freestyle relay. In Pooling Talent: Swimming’s Greatest Teams, Matthew De George highlights the top relay teams, squads, and programs in the history of competitive swimming. Each chapter describes in detail the history surrounding the team, the crucial races, and the key swimmers. Part I examines relay teams—such as the 1976 U.S. Women’s 400 Freestyle, the 2000 Australian Men’s Freestyle, and the 2004 U.S. Men’s Medley—showcasing how four opponents in the individual events can mesh seamlessly into a team. Part II explores the national squads, spanning from the 1924 U.S. Olympians to the 2001 World’s Australians, revealing the interplay between team and individual success. In Part III, the top developmental programs around the world are featured, including the 1930 Japanese Men’s program and the North Baltimore Aquatic Club. Together, the relay teams, squads, and programs provide constant motivation, pushing individuals to achieve much more than they ever could in isolation. Extensively researched and rich in detail, Pooling Talent takes a novel look at swimming accomplishments old and new, casting the accolades of individuals in a fresh light. Fans, coaches, athletes, and researchers alike will find this a unique and refreshing history of swimming’s greatest teams.
Controversial yet beloved among audiences, Christmas-themed horror movies emerged in the early 1970s and gained a notorious reputation with Silent Night, Deadly Night (1984), depicting Santa as an ax-wielding maniac. Some parents and conservative groups condemned the film, while others embraced the portrayal of Yuletide as a backdrop for fear and dread. Drawing on interviews with directors, producers, special effects artists, photographers and actors, this book celebrates the sordid, colorful history of the Christmas horror subgenre. Psycho Santa films such as Christmas Evil (1980) and 3615 code Pere Noel (1989) are examined, along with "Yule-Die" slashers like The Dorm that Dripped Blood (1982), Black Christmas (1974) and Silent Night, Bloody Night (1972). Commercial successes like Gremlins (1984) and Rare Exports: A Christmas Tale (2010) are covered, as well as more recent releases such as Better Watch Out (2016), Red Christmas (2016) and Deathcember (2019). Rare photographs, promotional materials and an annotated filmography are provided.
Case Competencies in Orthopaedic Surgery is a centralized, easy-access guide to preparing for cases most commonly encountered during training. Written by expert author teams consisting of both attending surgeons and residents, it follows a technique-based format and design that summarizes the surgical steps, from room set-up to closure, of all cases relevant to the 15 categories of "Orthopaedic Surgery Case Minimums" as determined by the ACGME. - Forty "technique-based chapters" boast an outline format with minimal text, high-definition intraoperative figures, and original illustrations. - Each chapter contains easy-to-use tables outlining the surgical steps, essential equipment, technical pearls, and common pitfalls of each case. - Includes coverage of today's hot topics in orthopaedic surgery, such as fractures, arthroscopy, arthroplasty, "bread and butter" pediatric cases, and basic subspecialty cases (spine, foot and ankle, oncology, hand, shoulder, and more). - Lists CPT and ICD 9/10 codes to help with case logging.
In 1552, Muscovite Russia conquered the city of Kazan on the Volga River. It was the first Orthodox Christian victory against Islam since the fall of Constantinople, a turning point that, over the next four years, would complete Moscow’s control over the river. This conquest provided a direct trade route with the Middle East and would transform Muscovy into a global power. As Matthew Romaniello shows, however, learning to manage the conquered lands and peoples would take decades. Russia did not succeed in empire-building because of its strength, leadership, or even the weakness of its neighbors, Romaniello contends; it succeeded by managing its failures. Faced with the difficulty of assimilating culturally and religiously alien peoples across thousands of miles, the Russian state was forced to compromise in ways that, for a time, permitted local elites of diverse backgrounds to share in governance and to preserve a measure of autonomy. Conscious manipulation of political and religious language proved more vital than sheer military might. For early modern Russia, empire was still elusive—an aspiration to political, economic, and military control challenged by continuing resistance, mismanagement, and tenuous influence over vast expanses of territory.
Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they’ve turned their research and analysis to a new vital business subject—customer loyalty—with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty. Yet CEB’s careful research over five years and tens of thousands of respondents proves that the “dazzle factor” is wildly overrated—it simply doesn’t predict repeat sales, share of wallet, or positive wordof-mouth. The reality: Loyalty is driven by how well a company delivers on its basic promises and solves day-to-day problems, not on how spectacular its service experience might be. Most customers don’t want to be “wowed”; they want an effortless experience. And they are far more likely to punish you for bad service than to reward you for good service. If you put on your customer hat rather than your manager or marketer hat, this makes a lot of sense. What do you really want from your cable company, a free month of HBO when it screws up or a fast, painless restoration of your connection? What about your bank—do you want free cookies and a cheerful smile, even a personal relationship with your teller? Or just a quick in-and-out transaction and an easy way to get a refund when it accidentally overcharges on fees? The Effortless Experience takes readers on a fascinating journey deep inside the customer experience to reveal what really makes customers loyal—and disloyal. The authors lay out the four key pillars of a low-effort customer experience, along the way delivering robust data, shocking insights and profiles of companies that are already using the principles revealed by CEB’s research, with great results. And they include many tools and templates you can start applying right away to improve service, reduce costs, decrease customer churn, and ultimately generate the elusive loyalty that the “dazzle factor” fails to deliver. The rewards are there for the taking, and the pathway to achieving them is now clearly marked.
Juan Francisco Manzano and Gabriel de la Concepción Valdés (Plácido) were perhaps the most important and innovative Cuban writers of African descent during the Spanish colonial era. Both nineteenth-century authors used Catholicism as a symbolic language for African-inspired spirituality. Likewise, Plácido and Manzano subverted the popular imagery of neoclassicism and Romanticism in order to envision black freedom in the tradition of the Haitian Revolution. Plácido and Manzano envisioned emancipation through the lens of African spirituality, a transformative moment in the history of Cuban letters. Matthew Pettway examines how the portrayal of African ideas of spirit and cosmos in otherwise conventional texts recur throughout early Cuban literature and became the basis for Manzano and Plácido’s antislavery philosophy. The portrayal of African-Atlantic religious ideas spurned the elite rationale that literature ought to be a barometer of highbrow cultural progress. Cuban debates about freedom and selfhood were never the exclusive domain of the white Creole elite. Pettway’s emphasis on African-inspired spirituality as a source of knowledge and a means to sacred authority for black Cuban writers deepens our understanding of Manzano and Plácido not as mere imitators but as aesthetic and political pioneers. As Pettway suggests, black Latin American authors did not abandon their African religious heritage to assimilate wholesale to the Catholic Church. By recognizing the wisdom of African ancestors, they procured power in the struggle for black liberation.
Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional wisdom with a bold new approach to sales. Now their latest research reveals something even more surprising: Being a Challenger seller isn’t enough. Your success or failure also depends on who you challenge. Picture your ideal customer: friendly, eager to meet, ready to coach you through the sale and champion your products and services across the organization. It turns out that’s the last person you need. Most marketing and sales teams go after low-hanging fruit: buyers who are eager and have clearly articulated needs. That’s simply human nature; it’s much easier to build a relationship with someone who always makes time for you, engages with your content, and listens attentively. But according to brand-new CEB research—based on data from thousands of B2B marketers, sellers, and buyers around the world—the highest-performing teams focus their time on potential customers who are far more skeptical, far less interested in meeting, and ultimately agnostic as to who wins the deal. How could this be? The authors of The Challenger Customer reveal that high-performing B2B teams grasp something that their average-performing peers don’t: Now that big, complex deals increasingly require consensus among a wide range of players across the organization, the limiting factor is rarely the salesperson’s inability to get an individual stakeholder to agree to a solution. More often it’s that the stakeholders inside the company can’t even agree with one another about what the problem is. It turns out only a very specific type of customer stakeholder has the credibility, persuasive skill, and will to effectively challenge his or her colleagues to pursue anything more ambitious than the status quo. These customers get deals to the finish line far more often than friendlier stakeholders who seem so receptive at first. In other words, Challenger sellers do best when they target Challenger customers. The Challenger Customer unveils research-based tools that will help you distinguish the "Talkers" from the "Mobilizers" in any organization. It also provides a blueprint for finding them, engaging them with disruptive insight, and equipping them to effectively challenge their own organization.
This book shows that childhood was an essential element in the arguments and purposes of authors in medieval Poland from 1050-1300 CE. This role of childhood in medieval mindsets has salient parallels throughout Europe and this is also explored in this volume.
Take the stress out of preparing for “aways” with the Orthopaedic Rotations Survival Guide. Developed in partnership with the American Academy of Orthopaedic Surgeons and Orthomentor, this concise resource streamlines preparation for medical and physician assistant students, as they embark on their elective rotations in orthopaedic surgery, and provides a convenient refresher for residency and practice. Each chapter represents a different orthopaedic subspecialty, delivering just the right level of coverage for fast, easy reference and review. • A simple, straightforward approach saves time while maximizing comprehension of orthopaedic content commonly referenced by evaluating faculty and residents • Vivid artwork clarifies challenging concepts at a glance • Answers to the most commonly asked questions on service reinforce retention and ensure fast, confident recall when it matters most
A one-stop reference on the management of sports injuries, this is ideal for physicians who have not specialized in sports medicine. It offers all of the practical guidance needed to diagnose sports-related injuries, treat patients in the ambulatory care setting, if possible, and refer them to a specialist, if necessary.
This issue of the Medical Clinics of North America, edited by Matthew Silvis, MD, is devoted to Common Musculoskeletal Problems in the Ambulatory Setting. Articles in this issue include: Anterior knee pain; The acutely injured knee; Approach to adult hip pain; Evaluation and management of adult shoulder pain; Acute and chronic low back pain; Neck pain and cervical radiculopathy; Common adult hand and wrist disorders; Fragility fractures; Elbow tendinopathy; The injured runner; The physical therapy prescription; Durable medical equipment: types and indications; and MSK Imaging: types and indications.
. . . from expected death comes unexpected new life!" The Gospel of Matthew does not shy away from the realities of struggle, suffering, doubt, and death. Yet, from the first names in the genealogy to the last words spoken by Jesus, the Gospel testifies to the promise that from expected death comes unexpected new life. Through the actions of Tamar, Rahab, Ruth, and Bathsheba, we experience the expectation of death and the promise of unexpected new life. In the birth story of Jesus, Joseph suspects Mary of committing adultery. It is this dilemma that is the focus of the narrative. If he reveals her pregnancy, she could be killed. If he conceals her pregnancy, he will be going against the law of the Lord. What is a righteous man to do? In Joseph's dilemma, this experience of expected death, the Gospel of Matthew proclaims the promise of unexpected new life. The promise of unexpected new life is a theme that continues throughout Matthew's Gospel in the life and ministry of Jesus. The call of his disciples is a call from death to new life. The teaching of Jesus focuses on the experience of death and the promise of new life. In both healing and curing, Jesus brings unexpected new life to those who face death. But it is the death and resurrection of Jesus that is the climax of unexpected new life in the Gospel of Matthew. Even as Jesus experiences a most horrific and humiliating death in the crucifixion, death and the grave do not have the final say. In bearing witness to Jesus' resurrection, the Gospel of Matthew proclaims the magnificent promise of unexpected new life. Matthew J. Marohl invites you in these pages to read the Gospel of Matthew in a new way, from a fresh perspective. Integrating insights from the study of Mediterranean anthropology, Marohl makes the cultural world of the Gospel come alive, so that as you read Matthew again (or perhaps for the first time) you will certainly experience the powerful promise that from expected death comes unexpected new life!
Explore the tenderness and the tensions in the teachings of Jesus. The Gospel of Matthew portrays Jesus and his message as full of tender compassion and urgent warning. This six-part exploration of an enigmatic Gospel takes readers into the themes, topics, and tensions at the heart of Matthew's story about the life and work of Jesus. Chapters focus on blessing and comfort, judgment and retribution, the meaning of discipleship, Jesus’ vision for the Church and world, conflicts and complaints, and how the Gospel of Matthew speaks to believers today. The book can be read alone or used by small groups anytime throughout the year. Components include video teaching sessions featuring Matthew Skinner and a comprehensive Leader Guide.
The eleventh book in this series, this text focuses on textual comments and believer edification of the gospel of Matthew. Although the text isn't focused on textual research of a theological exegesis, the commentary does try to bring the ideas and assertions made by the disciple Matthew in the days of the Messiah Jesus Christ in the nation of Israel. This book is handy for anyone who wants to read into commentary history as well as to get a good solid look at how the texts of Matthew apply to our lives.
Explore the tenderness and the tensions in the teachings of Jesus. The Leader Guide contains everything needed to guide a group through the six-week study, including session plans, activities, discussion questions, and multiple format options. Components include the book, Matthew: The Gospel of Promised Blessings, and video teaching sessions featuring Matthew Skinner. The Gospel of Matthew portrays Jesus and his message as full of tender compassion and urgent warning. This six-part exploration of an enigmatic Gospel takes readers into the themes, topics, and tensions at the heart of Matthew's story about the life and work of Jesus. Chapters focus on blessing and comfort, judgment and retribution, the meaning of discipleship, Jesus’ vision for the Church and world, conflicts and complaints, and how the Gospel of Matthew speaks to believers today.
Matthew’s Gospel makes mention of prophets and prophecy more than any other canonical Gospel. Yet its perspective on prophecy has generally been neglected within biblical scholarship when, in fact, Jesus’ prophetic vocation is a central christological theme for Matthew. This new study by Matthew Anslow seeks to draw attention to this underdeveloped focus within Matthean studies. The central claim of the book is that in Matthew’s Gospel, Jesus’ prophetic vocation is presented as a multi-faceted phenomenon, drawing on several prophetic traditions. Like biblical and popular prophets before him, Jesus is depicted by Matthew as calling Israel back to covenantal faithfulness, thereby providing guidance for the identity, theology, and communal life of God’s people.
In The Dangerous Duty of Rebuke Matthew Goldstone explores the ways in which religious leaders within early Jewish and Christian communities conceived of the obligation to rebuke their fellows based upon the biblical verse: “Rebuke your fellow but do not incur sin” (Leviticus 19:17). Analyzing texts from the Bible through the Talmud and late Midrashim as well as early Christian monastic writings, he exposes a shift from asking how to rebuke in the Second Temple and early Christian period, to whether one can rebuke in early rabbinic texts, to whether one should rebuke in later rabbinic and monastic sources. Mapping these observations onto shifting sociological concerns, this work offers a new perspective on the nature of interpersonal responsibility in antiquity.
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