What do these things have in common? A remorseful demonic fluffy bunny; a beautiful genie chained to a toilet; and a death-marked craps champion? These characters are just some of those who inhabit the fable/freak show universe of Initial Incidents. With an eclectic mix of poetry and short fiction, the odder side of life is exposed--from the true meaning of feline-human relationships to the importance of honoring the lowly termite. Does any tale ever truly end, or is each merely an initial incident to a larger story?
How a notorious far right organization set the Republican Party on a long march toward extremism At the height of the John Birch Society’s activity in the 1960s, critics dismissed its members as a paranoid fringe. After all, “Birchers” believed that a vast communist conspiracy existed in America and posed an existential threat to Christianity, capitalism, and freedom. But as historian Matthew Dallek reveals, the Birch Society’s extremism remade American conservatism. Most Birchers were white professionals who were radicalized as growing calls for racial and gender equality appeared to upend American life. Conservative leaders recognized that these affluent voters were needed to win elections, and for decades the GOP courted Birchers and their extremist successors. The far right steadily gained power, finally toppling the Republican establishment and electing Donald Trump. Birchers is a deeply researched and indispensable new account of the rise of extremism in the United States.
A beautifully illustrated argument that reveals notebooks as extraordinary paper machines that transformed knowledge on the page and in the mind. We often think of reason as a fixed entity, as a definitive body of facts that do not change over time. But during the Enlightenment, reason also was seen as a process, as a set of skills enacted on a daily basis. How, why, and where were these skills learned? Concentrating on Scottish students living during the long eighteenth century, this book argues that notebooks were paper machines and that notekeeping was a capability-building exercise that enabled young notekeepers to mobilize everyday handwritten and printed forms of material and visual media in a way that empowered them to judge and enact the enlightened principles they encountered in the classroom. Covering a rich selection of material ranging from simple scribbles to intricate watercolor diagrams, the book reinterprets John Locke’s comparison of the mind to a blank piece of paper, the tabula rasa. Although one of the most recognizable metaphors of the British Enlightenment, scholars seldom consider why it was so successful for those who used it. Each chapter uses one core notekeeping skill to reveal the fascinating world of material culture that enabled students in the arts, sciences, and humanities to transform the tabula rasa metaphor into a dynamic cognitive model. Starting in the home, moving to schools, and ending with universities, the book reconstructs the relationship between media and the mind from the bottom up. It reveals that the cognitive skills required to make and use notebooks were not simply aids to reason; rather, they were part of reason itself.
John Newman Edwards was a soldier, a father, a husband, and a noted author. He was also a virulent alcoholic, a duelist, a culture warrior, and a man perpetually at war with the modernizing world around him. From the sectional crisis of his boyhood and the battlefields of the western borderlands to the final days of the Second Mexican Empire and then back to a United States profoundly changed by the Civil War, Oracle of Lost Causes chronicles Edwards’s lifelong quest to preserve a mythical version of the Old World—replete with aristocrats, knights, damsels, and slaves—in North America. This odyssey through nineteenth-century American politics and culture involved the likes of guerrilla chieftains William Clarke Quantrill and “Bloody Bill” Anderson, notorious outlaws Frank and Jesse James, Confederate general Joseph Orville Shelby, and even Emperor Maximilian I and Empress Charlotte of Mexico. It is the story of a man who experienced Confederate defeat not once but twice, and how he sought to shape and weaponize the memory of those grievous losses. Historian Matthew Christopher Hulbert ultimately reveals how the Civil War determined not only the future of the vast West but also the extent to which the conflict was part of a broader, international sequence of sociopolitical uprisings.
The fullest, most textural, most accurate—most human—account of Oscar Wilde's unique and dazzling life—based on extensive new research and newly discovered materials, from Wilde's personal letters and transcripts of his first trial to newly uncovered papers of his early romantic (and dangerous) escapades and the two-year prison term that shattered his soul and his life. "Simply the best modern biography of Wilde." —Evening Standard Drawing on material that has come to light in the past thirty years, including newly discovered letters, documents, first draft notebooks, and the full transcript of the libel trial, Matthew Sturgis meticulously portrays the key events and influences that shaped Oscar Wilde's life, returning the man "to his times, and to the facts," giving us Wilde's own experience as he experienced it. Here, fully and richly portrayed, is Wilde's Irish childhood; a dreamy, aloof boy; a stellar classicist at boarding school; a born entertainer with a talent for comedy and a need for an audience; his years at Oxford, a brilliant undergraduate punctuated by his reckless disregard for authority . . . his arrival in London, in 1878, "already noticeable everywhere" . . . his ten-year marriage to Constance Lloyd, the father of two boys; Constance unwittingly welcoming young men into the household who became Oscar's lovers, and dying in exile at the age of thirty-nine . . . Wilde's development as a playwright. . . becoming the high priest of the aesthetic movement; his successes . . . his celebrity. . . and in later years, his irresistible pull toward another—double—life, in flagrant defiance and disregard of England's strict sodomy laws ("the blackmailer's charter"); the tragic story of his fall that sent him to prison for two years at hard labor, destroying his life and shattering his soul.
Matthew Chen's study, first published in 2000, offers a most comprehensive analysis of the rich and complex patterns of tone used in Chinese languages. Chinese has a wide repertoire of tones which undergo often surprising changes when they are connected in speech flow. The term tone sandhi refers to this tonal alternation. Chen examines tone sandhi phenomena in detail across a variety of Chinese dialects. He explores a range of important theoretical issues such as the nature of tonal representation, the relation of tone to accent, the prosodic domain of sandhi rules, and the interface between syntax and phonology. His book is the culmination of a ten-year research project and offers a wealth of empirical data not previously accessible to linguists. Extensive references and a bibliography on tone sandhi complete this invaluable resource which will be welcomed as a standard reference on Chinese tone.
The fathers of modern freemasonry sought a classical pedigree for their rituals and forms of association. This volume offers the first academic study of how freemasons writing in the first half of the 18th century deployed their knowledge of antiquity to bolster this claim and how the creative literature of the period reflected their ideas. The scholarly investigation of freemasonry is a relatively new phenomenon. The writings of active freemasons tend either to generate new masonic myths or to focus on the minutiae of insignia, rank, and ritual. Only in the last 50 years have non-masons given serious thought to freemasonry as a social practice and to its place within the intellectual and political life of Enlightenment Europe and beyond. Study of masonic elements in literary texts lags much further behind. This volume offers the first English translations of three mid-18th century comedies on female curiosity about this exclusively male order and shows how they reflect contemporary attempts to forge a link with ancient mystery cult. The theatrical aspect of masonic ritual and the ancient mysteries is examined in depth. This volume opens up important new ground in classical reception and 18th century theatre history.
The Oxford Handbook of Language Production provides a comprehensive, multidisciplinary review of the complex mechanisms involved in language production. It describes what we know of the computational, linguistic, cognitive, and brain bases of human language production - from how we conceive the messages we aim to convey, to how we retrieve the right (and sometimes wrong) words, how we form grammatical sentences, and how we assemble and articulate individual sounds, letters, and gestures. Contributions from leading psycholinguists, linguists, and neuroscientists offer readers a broad perspective on the latest research, highlighting key investigations into core aspects of human language processing. The Handbook is organized into three sections: speaking, written and sign languages, and how language production interfaces with the wider cognitive system, including control processes, memory, non-linguistic gestures, and the perceptual system. These chapters discuss a wide array of levels of representation, from sentences to individual words, speech sounds and articulatory gestures, extending to discourse and the broader social context of speaking. Detailed supporting chapters provide an overview of key issues in linguistic structure at each level of representation. Authoritative yet concisely written, the volume will be of interest to scholars and students working in cognitive psychology, psycholinguistics, cognitive neuroscience, computer science, audiology, and education, and related fields.
Gaming and the Virtual Sublime considers the ‘virtual sublime’ as a conceptual toolbox for understanding our affective engagement with contemporary interactive entertainment.
Long-term archaeological investigations at the Greenlee Tract by Gray & Pape, Inc., revealed significant evidence for over 10,000 years of Native American utilization of southern Ohio's ancient landscape. Using a siteless landscape approach, this book presents a comprehensive summary of all past work. Various topics are discussed including landscape development, environmental patterns and cycles, settlement patterning and subsistence strategies, and social organization. Several unique archaeological findings are reported upon including the discovery of one of the largest Middle-Late Woodland (A.D. 300-600) villages in the region; the documentation of a rare open-aired, Early Woodland (700 - 100 B.C.) ceremonial structure; and some of the best evidence for Middle Archaic (6500-4000 B.C.) occupation found anywhere in the state. Rarely has such an array of topics been addressed in a single monograph project.
In recent years, the concept of “peak oil”—the moment when global oil production peaks and a train of economic, social, and political catastrophes accompany its subsequent decline—has captured the imagination of a surprisingly large number of Americans, ordinary citizens as well as scholars, and created a quiet, yet intense underground movement. In Peak Oil, Matthew Schneider-Mayerson takes readers deep inside the world of “peakists,” showing how their hopes and fears about the postcarbon future led them to prepare for the social breakdown they foresee—all of which are fervently discussed and debated via websites, online forums, videos, and novels. By exploring the worldview of peakists, and the unexpected way that the fear of peak oil and climate change transformed many members of this left-leaning group into survivalists, Schneider-Mayerson builds a larger analysis of the rise of libertarianism, the role of oil in modern life, the political impact of digital technologies, the racial and gender dynamics of post-apocalyptic fantasies, and the social organization of environmental denial.
A TIME Magazine Top 10 Nonfiction Book of 2012 A New Yorker Best Book of the Year Los Angeles Magazine's #1 Music Book of the Year This revelatory book of music history examines what is perhaps the best known and most-popular symphony ever written—and its famous four-note opening. Reaching back before Beethoven’s time, Matthew Guerrieri uncovers premonitions of the opening notes in the rhythms of ancient Greek poetry and the music of the French Revolution. He discusses the Fifth’s impact when it premiered, tracing the artistic, philosophical, and political reverberations across Europe to China, Russia, and the United States, from Romanticism to ring tones, from propaganda to pop. This fascinating piece of musical detective work is a treat for music lovers of every stripe.
Accounting is the language of business, increasingly standardized across the world through powerful global corporations: a technical skill used to reach the correct, unquestionable answer. Yet, as recent corporate scandals have shown, a whole range of financial professionals (auditors, bankers, analysts, company directors) can collectively fail to question dubious actions. How can this be possible? To understand such failures, this book explores how accountants construct the technical knowledge they deem relevant to decision-making. In doing so, it not only offers a new way to understand deviance and scandals, but also suggests a reappraisal of accounting knowledge which has important implications for everyday commercial life. The book's findings are based on interviews with chartered accountants working in the largest accountancy practices in London. The interviews reveal that although accounting decisions seem clear after they have been made, the process of making them is contested and opaque. Yet accountants nonetheless tend to describe their work as if it were straightforward and technical. Accountants' Truth digs beneath the surface to explore how accountants actually construct knowledge, and draws out the implications of that process with respect to issues such as professionalism, performance, transparency, and ethics. This important book concludes that accountants' technical discourse undermines their ethical reasoning by obscuring the ways in which accounting decisions must be thought through in practice. Accountants with particular ethical perspectives more readily understand and construct particular types of knowledge, so the two issues of knowledge and of ethics are inseparable. Increasingly technical accounting rules can therefore counterproductive. Instead, our best approach to avoiding future scandals is to redefine and reinvigorate professional ethics in the financial world.
This book explores the broad trajectory of the Holocene epoch in a region defined as the North Atlantic Polar Triangle (NAPT). The text is multi-disciplinary and synthetic, and focuses on the area extending from the North Pole to the Equator, and covers 60 degrees of longitude, encompassing the entire North Atlantic and significant parts of the land-masses that surround it. It discusses the physical, ecological and cultural history of the NAPT and its bordering regions after the end of the Last Glacial Maximum. It outlines the long-term changing relationships between environmental processes and humans within this single space, providing insight into the broader and more complex interactions happening globally. The author proposes, on the basis of the changes that can be documented in the NAPT, probable trajectories of change in other equally complex but less well-documented, and less geographically constrained Earth systems. It contributes to the ongoing discussion of human transformation of the world, and the current debate about the designation of a new geological epoch, the Anthropocene. It concludes by supporting the proposition that the Anthropocene is best understood as a boundary event, marking the upper limit of the Holocene, rather than as a new epoch. The intended audience includes physical geographers, anthropologists and readers exploring the synthetic analyses of the crisis humans currently confront as the world enters a period of extraordinary change
Drawing from clinical experience, philosophy, psychology, and current health law and policy, Biomedical Ethics and Decision-Making is a detailed survey of persistent issues in health care ethics, emphasizing the complexities and nuances of practical decision-making and yielding a multifaceted and systematic approach to solving problems. As a useful resource for both students and clinicians, it includes references for further exploration of ethical issues as well as provocative questions for discussion in classroom and clinical settings. As a textbook, it stands alongside such standard works as Beauchamp's and Childress's Principles of Biomedical Ethics; DeGrazia's, Mappes's, and Ballard's Biomedical Ethics; Munson's Intervention and Reflection; and Vaughn's Bioethics. Besides presenting current dilemmas in health care, it reviews elements of cognitive psychology, describes common errors in critical thinking, offers techniques for evaluating and integrating evidence into ethical reasoning, assesses professionals and professionalism, invites readers to dissect philosophical analyses to bolster their critical thinking skills, and provides opportunities to engage in self-reflection on contemporary challenges in health care policy and delivery.
Taxonomy of Australian Mammals utilises the latest morphometric and genetic research to develop the most up to date and comprehensive revision of the taxonomy of Australian mammals undertaken to date. It proposes significant changes to the higher ranks of a number of groups and recognises several genera and species that have only very recently been identified as distinct. This easy to use reference also includes a complete listing of all species, subspecies and synonyms for all of Australia’s mammals, both native and introduced as well as terrestrial and marine. This book lays a foundation for future taxonomic work and identifies areas where taxonomic studies should be targeted, not only at the species and subspecies level but also broader phylogenetic relationships. This work will be an essential reference for students, scientists, wildlife managers and those interested in the science of taxonomy.
2021 Nebraska Book Award Never Caught Twice presents the untold history of horse raiding and stealing on the Great Plains of western Nebraska. By investigating horse stealing by and from four Plains groups—American Indians, the U.S. Army, ranchers and cowboys, and farmers—Matthew S. Luckett clarifies a widely misunderstood crime in Western mythology and shows that horse stealing transformed plains culture and settlement in fundamental and surprising ways. From Lakota and Cheyenne horse raids to rustling gangs in the Sandhills, horse theft was widespread and devastating across the region. The horse’s critical importance in both Native and white societies meant that horse stealing destabilized communities and jeopardized the peace throughout the plains, instigating massacres and murders and causing people to act furiously in defense of their most expensive, most important, and most beloved property. But as it became increasingly clear that no one legal or military institution could fully control it, would-be victims desperately sought a solution that would spare their farms and families from the calamitous loss of a horse. For some, that solution was violence. Never Caught Twice shows how the story of horse stealing across western Nebraska and the Great Plains was in many ways the story of the old West itself.
‘Those Who Have the Courage will be a valuable resource for anyone who is interested in the military and social history of New Zealand. It is a comprehensive history of the Royal New Zealand Armoured Corps, the Mounted Rifles and predecessor units ...’ — Governor-General Dame Cindy Kiro, from the Foreword The product of painstaking, multi-year research by esteemed historian and author Matthew Wright, this richly illustrated hardback is a must-have for the history reader. Part 1 covers the colonial cavalry that fought in the NZ Wars and Anglo-Boer War, then Part 2 moves to the Mounted Rifles distinguishing themselves in the First World War, at the end of which the tank came into play. Part 3 describes the Armoured Corps’ varied roles in the Second World War; Part 4 details what Wright calls an ‘armoured evolution’, through actions from the Korean War to Vietnam and Part 5 records action in East Timor and Afghanistan, and modern challenges, rounding out this readable story. The appendices include rolls of honour, lists of vehicles and organisational charts.
THE STORY: This is the beloved story of Peter, Wendy, Michael, John, Capt. Hook, Smee, the lost boys, pirates and the indians, and, of course, Tinker Bell, in their adventures in Never Land. However, for the first time, the play is here restored to Barrie
Finalist for the Pulitzer Prize in History Winner of the Gov. John Andrew Award (Union Club of Boston) An acclaimed, groundbreaking, and “powerful exploration” (Washington Post) of the fate of Union veterans, who won the war but couldn’t bear the peace. For well over a century, traditional Civil War histories have concluded in 1865, with a bitterly won peace and Union soldiers returning triumphantly home. In a landmark work that challenges sterilized portraits accepted for generations, Civil War historian Brian Matthew Jordan creates an entirely new narrative. These veterans— tending rotting wounds, battling alcoholism, campaigning for paltry pensions— tragically realized that they stood as unwelcome reminders to a new America eager to heal, forget, and embrace the freewheeling bounty of the Gilded Age. Mining previously untapped archives, Jordan uncovers anguished letters and diaries, essays by amputees, and gruesome medical reports, all deeply revealing of the American psyche. In the model of twenty-first-century histories like Drew Gilpin Faust’s This Republic of Suffering or Maya Jasanoff ’s Liberty’s Exiles that illuminate the plight of the common man, Marching Home makes almost unbearably personal the rage and regret of Union veterans. Their untold stories are critically relevant today.
After the heartbreaking death of his son Willie, Abraham Lincoln and his family fled the gloom that hung over the White House, moving into a small cottage in Washington, D.C., on the grounds of the Soldiers' Home, a residence for disabled military veterans. In Lincoln's Sanctuary, historian Matthew Pinsker offers a fascinating portrait of Lincoln's stay in this cottage and tells the story of the president's remarkable growth as a national leader and a private man. Lincoln lived at the Soldiers' Home for a quarter of his presidency, and for nearly half of the critical year of 1862, but most Americans (including many scholars) have not heard of the place. Indeed, this is the first volume to specifically connect this early "summer White House" to key wartime developments, including the Emancipation Proclamation, the firing of McClellan, the evolution of Lincoln's "Father Abraham" image, the election of 1864, and the assassination conspiracy. Through a series of striking vignettes, the reader discovers a more accessible Lincoln, demonstrating what one visitor to the Soldiers' Home described as his remarkable "elasticity of spirits." At his secluded cottage, the president complained to his closest aides, recited poetry to his friends, reconnected with his wife and family, conducted secret meetings with his political enemies, and narrowly avoided assassination attempts. Perhaps most important, he forged key friendships that helped renew his flagging spirits. The cottage became a refuge from the pressures of the White House, a place of tranquility where Lincoln could refresh his mind. Based on research in rarely tapped sources, especially the letters and memoirs of people who lived or worked at the Soldiers' Home, Lincoln's Sanctuary offers the unexpected--a completely fresh view of Abraham Lincoln--through the window of a place that helped shape his presidency.
This work is a study in the attribution, aesthetics and representations of Yahweh’s speeches in the Hebrew Bible. It describes the literary elegance and beauty of the speeches of Yahweh in the Abrahamic narratives. Employing a synchronic reading of the Abrahamic cycle, it underscores the presence of various literary devices in the divine speeches (12:1-9, 13:1-18, 15:1-21, 17:1-27, 18:1-33, and 22: 1-19). Specifically, it engages the high concentration, literary effects and use of metaphors/metaphoric language, similes, alliterations, wordplays, euphemisms, hyperboles, repetitions, allusions and other distinctive literary features in the speeches of Yahweh which are deliberately denied, and glaringly absent in the speeches of the other main characters of the Abrahamic narratives (e.g. Abraham, Sarah, and Hagar). Similarly, it demonstrates the importance of these elevated speeches in the narrative world of Abrahamic epic. Most importantly, it also highlights the ideological significance of these decorated speeches of Yahweh to the original audience of the narrator who presumably identified with their excessive optimism and rhetoric. Consequently, this book is a pioneering work in the contemporary study of stylistics, characterizations and functions of attributed speeches in the Hebrew narratives.
Providing a current view that prompts students to read and analyze, Contemporary Criminal Law, Sixth Edition combines the concepts taught in undergraduate criminal law courses with thought-provoking cases and engaging learning tools. The use of cases and emerging legal topics along with discussion questions leads students to develop and apply critical thinking skills.
Spinoza was one of the most influential figures of the Enlightenment, but his often obscure metaphysics makes it difficult to understand the ultimate message of his philosophy. Although he regarded freedom as the fundamental goal of his ethics and politics, his theory of freedom has not received sustained, comprehensive treatment. Spinoza holds that we attain freedom by governing ourselves according to practical principles, which express many of our deepest moral commitments. Matthew J. Kisner focuses on this theory and presents an alternative picture of the ethical project driving Spinoza's philosophical system. His study of the neglected practical philosophy provides an accessible and concrete picture of what it means to live as Spinoza's ethics envisioned.
The United States Supreme Court exists to resolve constitutional disputes among lower courts and the other branches of government, allowing elected officials, citizens, and businesses to act without legal uncertainty. American law and society function more effectively when the Court resolves these ambiguous questions of Constitutional law. Since lower courts must defer to its reasoning, the Court should also promulgate clear and consistent legal doctrine, giving a reason for its judgment that a majority of justices support. Yet a Court that prioritizes resolving many disputes will at times produce contradictory sets of opinions or fail to provide a rationale and legal precedent for its decision at all. In either case, it produces an unreasoned judgment. Conversely, a Court that prioritizes logically consistent doctrine will fail to resolve many underlying disputes in law and society. Inconsistency and Indecision in the United States Supreme Court demonstrates that over time, institutional changes, lobbied for by the justices, substantially reduced unreasoned judgments in the Court’s output, coinciding with a reduction in the Court’s caseload. Hence, the Supreme Court historically emphasized the first goal of dispute resolution, but evolved into a Court that prioritizes the second goal of logically consistent doctrine. As a result, the Court today fails to resolve more underlying questions in law and society in order to minimize criticism of its output from other elites. In so doing, the modern Court often fails to live up to its Constitutional obligation.
When 20-year-old Odetta Holmes-classically trained as a vocalist and poised to become “the next Marian Anderson”-veered away from both opera and musical theater in favor of performing politically charged field hollers, prison songs, work songs, and folk tunes before mixed-race audiences in 1950s coffee houses, she was making one of the most portentous decisions in the history of both American music and Civil Rights. Released the same year as her famous rendition of “I'm on My Way” at the March on Washington, One Grain of Sand captures the social justice project that was Odetta's voice. “There was no way I could say the things I was thinking, but I could sing them,” she later remarked. In pieces like “Moses, Moses,” “Ain't No Grave,” and “Ramblin' Round Your City,” One Grain of Sand embodies Odetta's approach to the folk repertoire as both an archive of black history and a vehicle for radical expression. For many among her audience, a song like “Cotton Fields” represented a first introduction to black history at a time when there was as yet no academic discipline going by this name, and when history books themselves still peddled convenient fictions of a fundamentally “happy” plantation past. And for many among her audience, black and white, this young woman's pride in black artistry and resolve, and her open rage and her challenge to whites to recognize who they were and who they had been, too, modeled the very honesty and courage that the movement now called for.
By 1976, Elton John was the best-selling recording artist and the highest-grossing touring act in the world. With seven #1 albums in a row and a reputation as a riveting piano-pounding performer, the former Reggie Dwight had gone with dazzling speed from the London suburbs to the pinnacles of rock stardom, his songs never leaving the charts, his sold-out shows packed with adoring fans. Then he released Blue Moves, and it all came crashing down. Was the commercially disappointing and poorly reviewed double album to blame? Can one album shoot down a star? No, argues Matthew Restall; Blue Moves is a four-sided masterpiece, as fantastic as Captain Fantastic, as colorful as Goodbye Yellow Brick Road, a showcase for the three elements--piano-playing troubadour, full orchestra, rock band--with which Elton John and his collaborators redirected the evolution of popular music. Instead, both album and career were derailed by a perfect storm of circumstances: Elton's decisions to stop touring and start his own label; the turbulent shiftings of popular culture in the punk era; the minefield of attitudes toward celebrity and sexuality. The closer we get to Blue Moves, the better we understand the world into which it was born--and vice versa. Might that be true of all albums?
What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitudes that matter most for high performance. And what they discovered may be the biggest shock to conventional sales wisdom in decades. Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. The authors' study found that every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average sales performance, only one-the Challenger- delivers consistently high performance. Instead of bludgeoning customers with endless facts and features about their company and products, Challengers approach customers with unique insights about how they can save or make money. They tailor their sales message to the customer's specific needs and objectives. Rather than acquiescing to the customer's every demand or objection, they are assertive, pushing back when necessary and taking control of the sale. The things that make Challengers unique are replicable and teachable to the average sales rep. Once you understand how to identify the Challengers in your organization, you can model their approach and embed it throughout your sales force. The authors explain how almost any average-performing rep, once equipped with the right tools, can successfully reframe customers' expectations and deliver a distinctive purchase experience that drives higher levels of customer loyalty and, ultimately, greater growth.
While frustration with various aspects of American democracy abound in the United States, there is little agreement over—or even understanding of—what kinds of changes would make the system more effective and increase political participation. Matthew J. Streb sheds much-needed light on all the major concerns of the electoral process in the thoroughly revised third edition of this timely book on improving American electoral democracy. This critical examination of the rules and institutional arrangements that shape the American electoral process analyzes the major debates that embroil scholars and reformers on subjects ranging from the number of elections we hold and the use of nonpartisan elections, to the presidential nominating process and campaign finance laws. Ultimately, Streb argues for a less burdensome democracy, a democracy in which citizens can participate more easily in transparent, competitive elections. This book is designed to get students of elections and American political institutions to think critically about what it means to be democratic, and how democratic the United States really is. Part of the Controversies in Electoral Democracy and Representation series, edited by Matthew J. Streb.
On Saturday, June 28, 1986, George Michael picked up his tasselled leather jacket, walked out of London's Wembley Stadium and cheerfully tore up five years of glittering pop history. He'd just disposed of Wham!, the band he'd formed with school friend Andrew Ridgeley when they were teenagers, and now, at 23, he knew he was all grown up. He just needed to convince everyone else. Faith is what happens when you've outstripped your dreams, your peers, your friends and your fans, and no one's caught up yet. It's about pouring all of that confusion, insecurity and sizzling ambition into music that comes out confused, insecure and ambitious – and then selling 25 million copies of it. George Michael was always preparing for this and, in the process, he set a template for all disaffected singers making that move. This book examines that model and the themes that went into Faith – from engaging in politics to crossing over to a Black audience and writing classic pop songs to endure – and speaks to the surviving key players to tell the story of how it was made.
In recent years the mass murder of thousands of innocent civilians by al Qaeda terrorists has plumbed the depths of criminality and immorality. Yet it is the response to those attacks, particularly by the United States, that has provoked widespread accusations that the anti-terrorist cure may be worse than the terrorist disease. This book explores the key legal and ethical controversies that arose in the wake of the brutal attacks of 11 September 2001. After the Cold War, progress in human rights and limitations on warfare created an impression that "global civil society" had emerged to challenge the dominance of states and establish new norms to guide their behavior. The events of 9/11, however, witnessed a reassertion of state prerogatives, reflected in challenges to the Geneva Conventions and the stigma against torture. Focusing on core debates about preventive war and the implications of targeted assassination, kidnapping, indefinite detention, and the torture of suspected terrorists, Evangelista asks whether state practice will further undermine the very norms of international law and morality, or whether efforts to combat terrorism can be brought back into conformity with ethical and legal standards.
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