Strong Enough to Handle the Ugly To benefit those you serve, you must have the courage to bring up the difficult subjects and have the patience to allow the disputants to tell their story and resolve their own emotions. If you stick to warm fuzzy conversations, people will tell you that they really like you. What they will wish is-that they had really dealt with the hardest part of their problem that day in mediation. They will wish that they had the courage to deal with the part that was too ugly to talk about, to hard to say, too embarrassing or difficult to find words to describe. They will wish that you could help them envision a time that others could understand the worst part and forgive them for it, so they can forgive themselves. If you wish to become a mediator, counselor or any kind of helping person, know first what people truly need of you. They need you to be strong enough to handle the ugly part of life-to talk about these ugly issues as if they are not taboo-and to inspire them to recover from the problems that they used to think that they could not handle. It is a selfless and thankless job while you are going through it. Later, those you help will thank you many times in silence. - Mary Kendall Hope, pp. 28-29. An invaluable and accessible work for professionals and students, The Guided Method of Mediation offers a new and better theory for the provision of mediation. The step-by-step process for providing mediation is outlined clearly. Specific strategies and recommendations are made throughout the book, along with examples used to illuminate key points and demonstrate how this technique works in real situations. This book is the second in a three book series on mediation. Pastoral Mediation is currently available and Role-Plays for Resolution is forthcoming.
Step into the dying room. The death angel awaits. As a small child lays dying, a nurse struggles to understand her visions of the death angel and why it seems to live in the back room of this small hospital clinic. Set in 1937, this historical novel chronicles a child's struggle against consumption and the discovery of penicillin.
The course of a Cycle of Violence can be changed. This FULL COLOR Book Provides a New Theory of Conflict Resolution. Transcending Cycles of Violence presents a thorough analysis and discussion of how a cycle of violence exists underneath every conflict as its initial stimulus and continuing driving force. Changing the cycle involves a change of stimulants. The harm from negative stimulants must be addressed positively. When the change from a cycle's original negative stimuli occurs, a cycle of violence can become a new cycle of growth.Understanding and Empowerment are the first and most important steps on the journey toward effective intervention. Conflict is complicated, but effective address and transcendence is within our reach.
The P.A.C.E. Method: Conflict Resolution for First Responders: Fire/EMS Edition contains specific techniques and strategies designed to handle members of the public with better response protocols. The initial professional responses in any given conflict have the power to defuse present and future conflict situations. Better response can also serve as a step toward prevention of future crisis. Every program in Emergency Medical Service Certification & Fire Science should own copies of this innovative training manual for law enforcement professionals.
Role-Plays for Resolution is a workbook for training conflict resolution practitioners. Professionals from the fields of business, law, mediation, negotiation, arbitration and international dispute resolution may use this book to practice the skills needed to resolve conflicts. Students training for a degree or specialty in conflict resolution will find this a vital resource for exposure to specific subject areas. This book contains 70 role-plays in 12 separate categories to provide both existing professionals and academic instructors the examples needed to train individuals to address conflicts. Categories covered include divorce, community mediation, settlement mediation, estate planning mediation, pastoral mediation, peer mediation, church conflicts, negotiation, arbitration, facilitation, public policy debate, police negotiation, gang intervention, crisis intervention training, international mediation, and international conflict intervention. The final chapters of the book include a brief orientation for the address of international conflicts in real life situations. Every academic program in dispute or conflict analysis and resolution should own copies of this comprehensive set of role-plays. All professional trainers in the field of dispute resolution should own a copy of Role-Plays for Resolution, to provide the final components of certification to trainees. The topics covered include the most current and thorough list of role-plays compiled to date for gaining the skills needed to implement the skills conflict intervention. Mary Kendall Hope is a writer and professor of mediation, conflict resolution, and psychology. She offers classes in person in psychology and online in mediation, negotiation, and facilitation along with courses in conflict analysis and resolution through Cloverdale College. Publisher's Web site: http: //www.strategicpublishinggroup.com/title/Role-PlaysForResolution.htm
The Kendall Family: My Family's Stories in Print is a written documentary. The book records a collection of photographs and stories from the Kendall Family of Southwest Virginia, North Carolina, & Pennsylvania. Many descendants of our family live throughout the United States. Our origins date back to Northern England. Our first ancestor in America was Thomas Kendall "Senior" who was born in England in the 1600's and first documented here in Chester, Pennsylvania Friends Meeting in 1709.
In the course of the defense of a nation, we, the people of that nation must have the courage to embrace innovative change. To keep our democracy, we cannot accept ignorance and the rut of tradition when traditional methods cease to work. We must have faith in new methods and go forward with the better knowledge that we have and embrace positive change. We have made many irreversible mistakes by racing as fast and hard as we can to the most immediate answer. A country destroyed by war and in the throes of sectarian violence deserves more than the most immediate answer. The decisions made by the United States to initiate war in Middle East have deeply impacted our world. Anyone who has traveled abroad will confirm that the United States' presence, as a stimulant for comparison exists in nearly every culture in this world. Unfortunately, since our invasion of Middle East, the comparisons made to the U.S. have become negative ones. We need to work to restore our positive standing on the world stage.
This book contains 70 role-plays in 12 separate categories to provide both existing professionals and academic instructors the examples needed to train individuals to address conflicts. Categories covered include divorce mediation, community mediation, settlement mediation, negotiation, facilitation, public policy debate, estate planning mediation, pastoral mediation; police negotiation, gang intervention, crisis intervention training, international mediation, and international conflict intervention.
Good business is grounded in good values and a dedication to preserving the dignity and respect of those values. The problem with business today is that it has lost sight of the most basic of family values. Growing up in a family business in the 1970's, I was fortunate enough to experience the hard work and dedication that a good business requires. It was a time in America when a consumer could expect something good for his money. In recent years, this expectation has faded. I began this writing project to discover ways to get it back to good again. During my research, I uncovered so many amazing stories and truths about my family and the generations of business we had experienced, that I stopped and reconsidered my focus. I realized an essential truth. Dedication to good family values is everything that makes a good business good and a bad business doesn't care. People are the central element in business, not money. To me this is clear, but so many businesses no longer see it this way. They may advertise that they do, but the real proof lies in the quality of product and service they provide. I learned these things from my family. This book is a documentary of the Kendall family of Southwest Virginia and North Carolina. Our ancestors came over from England in the 1600's and are one of the founding families in American history.
The Kendall Family: My Family's Stories in Print is a written documentary. The book records a collection of photographs and stories from the Kendall Family of Southwest Virginia, North Carolina, & Pennsylvania. Many descendants of our family live throughout the United States. Our origins date back to Northern England. Our first ancestor in America was Thomas Kendall "Senior" who was born in England in the 1600's and first documented here in Chester, Pennsylvania Friends Meeting in 1709.
In the course of the defense of a nation, we, the people of that nation must have the courage to embrace innovative change. To keep our democracy, we cannot accept ignorance and the rut of tradition when traditional methods cease to work. We must have faith in new methods and go forward with the better knowledge that we have and embrace positive change. We have made many irreversible mistakes by racing as fast and hard as we can to the most immediate answer. A country destroyed by war and in the throes of sectarian violence deserves more than the most immediate answer. The decisions made by the United States to initiate war in Middle East have deeply impacted our world. Anyone who has traveled abroad will confirm that the United States' presence, as a stimulant for comparison exists in nearly every culture in this world. Unfortunately, since our invasion of Middle East, the comparisons made to the U.S. have become negative ones. We need to work to restore our positive standing on the world stage.
The P.A.C.E. Method: Conflict Resolution for First Responders: Fire/EMS Edition contains specific techniques and strategies designed to handle members of the public with better response protocols. The initial professional responses in any given conflict have the power to defuse present and future conflict situations. Better response can also serve as a step toward prevention of future crisis. Every program in Emergency Medical Service Certification & Fire Science should own copies of this innovative training manual for law enforcement professionals.
The course of a Cycle of Violence can be changed. This FULL COLOR Book Provides a New Theory of Conflict Resolution. Transcending Cycles of Violence presents a thorough analysis and discussion of how a cycle of violence exists underneath every conflict as its initial stimulus and continuing driving force. Changing the cycle involves a change of stimulants. The harm from negative stimulants must be addressed positively. When the change from a cycle's original negative stimuli occurs, a cycle of violence can become a new cycle of growth.Understanding and Empowerment are the first and most important steps on the journey toward effective intervention. Conflict is complicated, but effective address and transcendence is within our reach.
Step into the dying room. The death angel awaits. As a small child lays dying, a nurse struggles to understand her visions of the death angel and why it seems to live in the back room of this small hospital clinic. Set in 1937, this historical novel chronicles a child's struggle against consumption and the discovery of penicillin.
Pastoral Mediation: Second Edition is a training manual for pastors, church leaders, and counselors of any faith to provide mediation. This step-by-step process is edited & updated with new forms. The mediation theory and practice in this book establishes the specialty of Pastoral Mediation within the larger field of professional mediation. This second edition continues to provide the best set of specific instructions to mediators to date on how to provide mediation service that truly serves individuals' needs in times of crisis. Dr. Hope's in depth insights to mediation practice are a must for any professional pastoral counselor or mediator's reference.
An invaluable work for professionals and students of mediation, The Guided Method Second Edition offers a more specific theory and practice for the provision of mediation. This step-by-step process for providing mediation is edited & updated with new forms. Specific strategies and recommendations for mediation provision are made throughout the book. While some concepts in this book are based on sound traditional listening skills, many of the techniques and instructional guidelines for mediation in this text cannot be found in other training manuals. This second edition continues to provide the best set of specific instructions to mediators to date on how to provide mediation service that truly serves individuals' needs in times of crisis. Dr. Hope's in depth insights to mediation practice are a must for any professional counselor or mediator's reference.
This book contains 70 role-plays in 12 separate categories to provide both existing professionals and academic instructors the examples needed to train individuals to address conflicts. Categories covered include divorce mediation, community mediation, settlement mediation, negotiation, facilitation, public policy debate, estate planning mediation, pastoral mediation; police negotiation, gang intervention, crisis intervention training, international mediation, and international conflict intervention.
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