In the bestselling tradition of Liar's Poker comes a devastatingly accurate and darkly hilarious behind-the-scenes look at the wonderful world of management consulting. Once upon a time in Corporate America there was a group of men and women who were paid huge fees to tell organizations what they were doing wrong and how to improve themselves. These men and women promised everything and delivered nothing, said they were experts when they were not, sometimes ruined careers, and at best, only wasted time, energy, and huge sums of money. They called themselves Management Consultants…. Welcome to the world of Martin Kihn, a former standup comic and Emmy® Award-nominated television writer who decided to “go straight” and earn his MBA at a prestigious Ivy League university. In HOUSE OF LIES, he brazenly chronicles his first two years as a newly-minted management consultant: featuring his struggles with erroneous advice, absurd arrogance, and bloody power struggles. Hey, it’s all in a day’s work— and it pays really well!
Meet Hola—the only dog ever to be expelled from puppy school twice. Now her supposed master—a TV writer turned management consultant and high-functioning alcoholic—is about to lose his job, and his wife, too, if he can't get his life—and his dog—under control. Hola may be the most beautiful Bernese mountain dog in the world, but she's never been trained, so it's not her fault if she tackles strangers, chews on furniture, and runs after buses. That honor falls to Marty, Hola's supposed master, a high-functioning alcoholic who’s so in debt, out of shape, and desperate to save his marriage that he throws himself headlong into the world of competitive dog training. Unfortunately, he knows even less than Hola.
Meet Hola—the only dog ever to be expelled from puppy school twice. Now her supposed master—a TV writer turned management consultant and high-functioning alcoholic—is about to lose his job, and his wife, too, if he can't get his life—and his dog—under control. Hola may be the most beautiful Bernese mountain dog in the world, but she's never been trained, so it's not her fault if she tackles strangers, chews on furniture, and runs after buses. That honor falls to Marty, Hola's supposed master, a high-functioning alcoholic who’s so in debt, out of shape, and desperate to save his marriage that he throws himself headlong into the world of competitive dog training. Unfortunately, he knows even less than Hola.
Become more competitive by developing a superior customer experience through data, AI, and trust - and get your organization ready for AI agents like Agentforce Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. Find out why AI agents like Agentforce need a strong foundation of customer data. This book helps readers attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back. To demonstrate the influence and importance of these ideas, this book contains a multitude of real-world case studies from companies in a range of industries, with business models, and at various stages of digital maturity. Readers will learn about: Using exciting technologies like AI and GPT while building a commitment to ethical use, safety, and privacy through secure guardrails Getting ready to use exciting emerging technologies like AI agents and autonomous AI Organizing data around customers, prospects, and accounts—even if that data comes from many different sources in different formats Making new technologies an extension of your existing data investments so that both work better Choosing a strategy and implementation plan to minimize time-to-value and ensure success weighing build, buy, or partner Handling internal stakeholders and dealing with change in a way that benefits the business For business leaders, executives, managers, and entrepreneurs, Customer 360: How Data, AI, and Trust Changes Everything is an essential read to understand and connect technology, people, processes, and strategy—truly the future of customer engagement—and leave competitors wondering what just happened.
Master the hottest technology around to drive marketing success Marketers are faced with a stark and challenging dilemma: customers demand deep personalization, but they are increasingly leery of offering the type of personal data required to make it happen. As a solution to this problem, Customer Data Platforms have come to the fore, offering companies a way to capture, unify, activate, and analyze customer data. CDPs are the hottest marketing technology around today, but are they worthy of the hype? Customer Data Platforms takes a deep dive into everything CDP so you can learn how to steer your firm toward the future of personalization. Over the years, many of us have built byzantine “stacks” of various marketing and advertising technology in an attempt to deliver the fabled “right person, right message, right time” experience. This can lead to siloed systems, disconnected processes, and legacy technical debt. CDPs offer a way to simplify the stack and deliver a balanced and engaging customer experience. Customer Data Platforms breaks down the fundamentals, including how to: Understand the problems of managing customer data Understand what CDPs are and what they do (and don't do) Organize and harmonize customer data for use in marketing Build a safe, compliant first-party data asset that your brand can use as fuel Create a data-driven culture that puts customers at the center of everything you do Understand how to use AI and machine learning to drive the future of personalization Orchestrate modern customer journeys that react to customers in real-time Power analytics with customer data to get closer to true attribution In this book, you’ll discover how to build 1:1 engagement that scales at the speed of today’s customers.
Discover the music that influenced some of the biggest stars in Music history in 10 Albums That Changed My Life, a personal, insightful and gloriously illustrated look at the music that matters the most to the artists who matter the most to you. More than a hundred musicians invite you backstage, each revealing in their own words the 10 albums that influenced their lives, their music and their futures. Artists from Punk to Classic Rock, British Invasion to Pop, and Heavy Metal to Modern Rock take the stage in this sonic coming-of-age adventure. With more than 1,000 albums illustrated and profiled, 10 Albums That Changed My Life shares wonderfully intimate perspectives and surprising selections. Consider Henry Rollins, the legendary front man for punk's Black Flag. Slipped into his list of heavy rockers, you'll find The Original Broadway Cast Recording of Hair. "I had this record in 4th or 5th grade. It was my mother's. I knew it was subversive and I probably shouldn't be listening to it and that's what made it irresistible to me. Besides, there is some great songwriting and performances on this album," Rollins says. From the Beatles' Sgt. Peppers Lonely Hearts Club Band to Pink Floyd's Wish You Were Here, Rolling Stone's Exile on Main Street to The Beach Boys Pet Sounds, Flatt & Scruggs The Original Sound to Jimi Hendrix Are You Experienced, the book is packed with classics and cool revelations. Featuring a Foreword by Rock And Roll Hall of Fame artist Nancy Wilson of Heart, 10 Albums That Changed My Life is a fun and fabulous page-turner, tuning into the music that made a difference. And still does.
A creative, independent, Irish exegetical tradition was well established by the year 700 CE, influencing Northumbria but not Continental Europe. This book contains eight studies by the distinguished Irish biblical scholar, Martin McNamara, which he has published over the past twenty-five years, on the Latin biblical texts (Vulgate, Gallicanum and Jerome's Hebraicum) of the Psalter and commentaries on it in Ireland from 600 CE onwards. The oldest Irish Vulgate text, the Cathach of St Columba of Iona (died 597), shows signs of correction against the Irish recension of the Hebrew text. The central exegetical tradition is strongly Antiochene, being dependent on the commentary of Theodore of Mopsuestia (in Julian's translation), while another branch understands the Psalms as principally about David, rather than christologically or as about later Jewish history.
Introduction to Philosophy (volume 27 of Heidegger's Complete Works) presents Heidegger's lecture course delivered in the winter semester of 1928–1929 at the University of Freiburg, translated into English for the first time by William McNeil. In this lecture series, Heidegger explores two major themes: the relation between philosophy and science and the relation between philosophy and Weltanschauung (worldview). Through extensive analyses of truth, unconcealment, and transcendence, he delves into topics that would expand into his later work. From being-with and community to the phenomenon of world and the "play" of world, Heidegger covers a wide range of philosophical concepts with unprecedented clarity and profound insight. Introduction to Philosophy offer an encounter with a true master at work.
Drawing upon extensive research from inside live projects, the book examines the use of digital technologies to provide more joined-up public services, and combines cross-disciplinary insights to provide a new social informatics perspective on digital government.
Explains how success in life can be achieved by being mean, selfish, and disrespectful to others, using humorous anecdotes from the author's life as a guide.
Autonomy, Accountability and Social Justice provides an account of recent developments in English state education, with a particular focus on the ‘academisation’ of schooling. It examines how head teachers, teachers and others working in diverse education settings navigate the current policy environment. The authors provide readers with insight into the complex decision-making processes that shape school responses to current educational agendas and examine the social justice implications of these responses. The book draws on Nancy Fraser’s social justice framework and her theorising of neoliberalism to explore current tensions associated with moves towards both greater autonomy for and accountability of state schooling. These tensions are presented through four case studies that centre upon 1) a group of local authority primary schools, 2) an academy ‘chain’, 3) a co-operative secondary school and 4) an alternative education setting. The book identifies the ‘emancipatory’ possibilities of these approaches amid the complex demands of autonomy and accountability seizing English schools. Informed by a consideration of market parameters and social protectionist ideals, this examination provides rich insights into how English schools have emancipatory capacity. Autonomy, Accountability and Social Justice makes a major theoretical contribution to understandings of how the market is working alongside the regulation of schooling and the implications of this for social justice. By drawing on the experiences of those working in schools, it demonstrates that the tensions associated with autonomy and accountability within the current education policy environment can be both productive and unproductive for social justice.
Southern Anthropological Society James Mooney Award As Native American history is primarily studied through the lens of European contact, the story of Virginia's Powhatans has traditionally focused on the English arrival in the Chesapeake. This has left a deeper indigenous history largely unexplored--a longer narrative beginning with the Algonquians' construction of places, communities, and the connections in between. The Powhatan Landscape breaks new ground by tracing Native placemaking in the Chesapeake from the Algonquian arrival to the Powhatan's clashes with the English. Martin Gallivan details how Virginia Algonquians constructed riverine communities alongside fishing grounds and collective burials and later within horticultural towns. Ceremonial spaces, including earthwork enclosures within the center place of Werowocomoco, gathered people for centuries prior to 1607. Even after the violent ruptures of the colonial era, Native people returned to riverine towns for pilgrimages commemorating the enduring power of place. For today's American Indian communities in the Chesapeake, this reexamination of landscape and history represents a powerful basis from which to contest narratives and policies that have previously denied their existence. A volume in the series Society and Ecology in Island and Coastal Archaeology, edited by Victor D. Thompson
How much do you remember about the music of the Big '80s? Don't Dream It's Over: The '80s Music Party Game tests your knowledge of the songs, albums, lyrics, and lifestyles of hundreds of your favorite New Wave bands, New Jack swingers, and Old School rappers. The 1000+ questions cover everything from ABC to ZZ Top, hair metal to eyeliner goth, and high top fade hip hop to spiky-haired techno pop. With nine different ways to play and questions ranked according to difficulty, everybody can join in the fun. So slip on your rubber bracelets, call all your friends, turn your home into a Culture Club, and get ready for a neon-colored synthesizer-soaked flashback that will take your breath away.
Master the hottest technology around to drive marketing success Marketers are faced with a stark and challenging dilemma: customers demand deep personalization, but they are increasingly leery of offering the type of personal data required to make it happen. As a solution to this problem, Customer Data Platforms have come to the fore, offering companies a way to capture, unify, activate, and analyze customer data. CDPs are the hottest marketing technology around today, but are they worthy of the hype? Customer Data Platforms takes a deep dive into everything CDP so you can learn how to steer your firm toward the future of personalization. Over the years, many of us have built byzantine “stacks” of various marketing and advertising technology in an attempt to deliver the fabled “right person, right message, right time” experience. This can lead to siloed systems, disconnected processes, and legacy technical debt. CDPs offer a way to simplify the stack and deliver a balanced and engaging customer experience. Customer Data Platforms breaks down the fundamentals, including how to: Understand the problems of managing customer data Understand what CDPs are and what they do (and don't do) Organize and harmonize customer data for use in marketing Build a safe, compliant first-party data asset that your brand can use as fuel Create a data-driven culture that puts customers at the center of everything you do Understand how to use AI and machine learning to drive the future of personalization Orchestrate modern customer journeys that react to customers in real-time Power analytics with customer data to get closer to true attribution In this book, you’ll discover how to build 1:1 engagement that scales at the speed of today’s customers.
In the bestselling tradition of "Liar's Poker" comes a devastatingly accurate and darkly hilarious behind-the-scenes look at the wonderful world of management consulting.
Become more competitive by developing a superior customer experience through data, AI, and trust - and get your organization ready for AI agents like Agentforce Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. Find out why AI agents like Agentforce need a strong foundation of customer data. This book helps readers attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back. To demonstrate the influence and importance of these ideas, this book contains a multitude of real-world case studies from companies in a range of industries, with business models, and at various stages of digital maturity. Readers will learn about: Using exciting technologies like AI and GPT while building a commitment to ethical use, safety, and privacy through secure guardrails Getting ready to use exciting emerging technologies like AI agents and autonomous AI Organizing data around customers, prospects, and accounts—even if that data comes from many different sources in different formats Making new technologies an extension of your existing data investments so that both work better Choosing a strategy and implementation plan to minimize time-to-value and ensure success weighing build, buy, or partner Handling internal stakeholders and dealing with change in a way that benefits the business For business leaders, executives, managers, and entrepreneurs, Customer 360: How Data, AI, and Trust Changes Everything is an essential read to understand and connect technology, people, processes, and strategy—truly the future of customer engagement—and leave competitors wondering what just happened.
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