Table of Contents List of Illustrations Introduction 1 Overview of the chapters 2 1 Your job as a manager in health and social care 5 2 Improving your effectiveness as a manager 24 3 Management and leadership 39 4 Values and vision 57 5 Mapping the service environment 75 6 Developing effective performance 93 7 Managing change 113 8 What do your customers and service users want? 135 9 Managing outcomes for service users 157 10 Quality in services 177 11 Working with standards 192 12 Management control 211 13 Managing processes 233 14 Planning and managing projects 248 15 Service planning, accountability and risk 267 16 Working with a budget 286 17 The flow of work and information 303 18 Evidence and investigation 323 Contributors 340 Acknowledgements 343 Index 345.
In this sequel to The Haunting of America, national bestselling authors Joel Martin and William J. Birnes bring up to the present the story of how paranormal events influenced and sometimes even drove political events. In unearthing the roots of America's fascination with the ghosts, goblins, and demons that possess our imaginations and nightmares, Martin and Birnes show how the paranormal has driven America's political, public, and militarypolicies. The authors examine the social history of the United States through the lens of the paranormal and investigate the spiritual events that inspired momentous national decisions: UFOs that frightened the nation's military into launching nuclear bomber squadrons toward the Soviet Union, out-of-body experiences used to gather sensitive intelligence on other countries, and even spirits summoned to communicate with living politicians. The Haunting of Twentieth-Century America is a thrilling evidencebased exploration of the often unexpected influences of the paranormal on science, medicine, law, the government, the military, psychology, theology, death and dying, spirituality, and pop culture. At the Publisher's request, this title is being sold without Digital Rights Management Software (DRM) applied.
Autonomy, Accountability and Social Justice provides an account of recent developments in English state education, with a particular focus on the ‘academisation’ of schooling. It examines how head teachers, teachers and others working in diverse education settings navigate the current policy environment. The authors provide readers with insight into the complex decision-making processes that shape school responses to current educational agendas and examine the social justice implications of these responses. The book draws on Nancy Fraser’s social justice framework and her theorising of neoliberalism to explore current tensions associated with moves towards both greater autonomy for and accountability of state schooling. These tensions are presented through four case studies that centre upon 1) a group of local authority primary schools, 2) an academy ‘chain’, 3) a co-operative secondary school and 4) an alternative education setting. The book identifies the ‘emancipatory’ possibilities of these approaches amid the complex demands of autonomy and accountability seizing English schools. Informed by a consideration of market parameters and social protectionist ideals, this examination provides rich insights into how English schools have emancipatory capacity. Autonomy, Accountability and Social Justice makes a major theoretical contribution to understandings of how the market is working alongside the regulation of schooling and the implications of this for social justice. By drawing on the experiences of those working in schools, it demonstrates that the tensions associated with autonomy and accountability within the current education policy environment can be both productive and unproductive for social justice.
Human geography is currently undergoing a rapid and far-reaching re-orientation, based on a redefined and much closer relationship with other social sciences. Aimed at a broad student readership, this book focuses on developments in social scientific theory of particular significance in rethinking human geography and on the contribution the geographical imagination can make to good social science.
Socioculturally Attuned Family Therapy addresses the need for socially responsible couple, marriage, and family therapy that infuses diversity, equity, and inclusion throughout theory and clinical practice. The text begins with a discussion of societal systems, diversity, and socially just practice. The authors then integrate principles of societal context, power, and equity into the core concepts of ten major family therapy models, paying close attention to the "how to’s" of change processes through a highly diverse range of case examples. The text concludes with descriptions of integrative, equity-based family therapy guidelines that clinicians can apply to their practice.
Develops and applies topological and algebraic methods to study abstract Volterra operators and differential equations arising in models for ""real-world"" phenomena in physics, biology, and a host of other disciplines. Presents completely new results that appear in book form for the first time.
Small group research is of particularly wide interest to people working in a fairly broad variety of areas concerned with understanding conflict, especially for practitioners and researchers concerned with conflict resolution, peace, and related areas. The editors will focus on six main topical areas of small group research, which include: - Cooperation, competition, and conflict resolution - Coalitions, bargaining, and games - Group dynamics and social cognition - The group and organization - Team performance - Intergroup relations
This is the only book that deals comprehensively with fixed point theorems throughout mathematics. Their importance is due, as the book demonstrates, to their wide applicability. Beyond the first chapter, each of the other seven can be read independently of the others so the reader has much flexibility to follow his/her own interests. The book is written for graduate students and professional mathematicians and could be of interest to physicists, economists and engineers.
Recent work in behavioural economics has questioned traditional measures for welfare. This book asks whether a different measure for individual welfare can, and should, be found. This book explores whether a hedonistic view of welfare represents a viable alternative, and what its normative implications are. Binder follows a naturalistic methodology to examine the foundations of welfare, connecting the concept with a dynamic theory of preference learning, and providing a more realistic account of human behaviour.
An Introduction to Political Geography continues to provide a broad-based introduction to contemporary political geography for students following undergraduate degree courses in geography and related subjects. The text explores the full breadth of contemporary political geography, covering not only traditional concerns such as the state, geopolitics, electoral geography and nationalism; but also increasing important areas at the cutting-edge of political geography research including globalization, the geographies of regulation and governance, geographies of policy formulation and delivery, and themes at the intersection of political and cultural geography, including the politics of place consumption, landscapes of power, citizenship, identity politics and geographies of mobilization and resistance. This second edition builds on the strengths of the first. The main changes and enhancements are: four new chapters on: political geographies of globalization, geographies of empire, political geography and the environment and geopolitics and critical geopolitics significant updating and revision of the existing chapters to discuss key developments, drawing on recent academic contributions and political events new case studies, drawing on an increasing number of international and global examples additional boxes for key concepts and an enlarged glossary. As with the first edition, extensive use is made of case study examples, illustrations, explanatory boxes, guides to further reading and a glossary of key terms to present the material in an easily accessible manner. Through employment of these techniques this book introduces students to contributions from a range of social and political theories in the context of empirical case study examples. By providing a basic introduction to such concepts and pointing to pathways into more specialist material, this book serves both as a core text for first- and second- year courses in political geography, and as a resource alongside supplementary textbooks for more specialist third year courses.
The book is the first systematical treatment of the theory of finite elements in Archimedean vector lattices and contains the results known on this topic up to the year 2013. It joins all important contributions achieved by a series of mathematicians that can only be found in scattered in literature.
Get 12 months FREE access to an interactive eBook* when you buy the paperback (Print paperback version only 9781446298374) 'Already a classic in its field, Managing and Organizations’ success among teachers and students reflects its comprehensiveness and accuracy. A great handbook from which to teach management’ - Dr Jose Bento da Silva, University of Warwick A realist's guide to management, the authors capture the complex life of organizations, providing not only an account of theories, but also an introduction to their practice with examples from everyday life and culture discussing the key themes and debates along the way. Intended as a 'travel guide' to the world of management, the content contains reliable maps of the terrain, critical viewpoints, with ways forward outlined, and an exploration of the nooks, crannies and byways whilst still observing the main thoroughfares. This is a resource that will help navigate this world, encouraging the reader to explore not only the new, exciting and brilliant aspects, but also some dark sides as well. The new edition includes: A new chapter on "Organizational Conflict" Revised case studies examining key organizational issues and exploring diverse scenarios. Even more examples and cases throughout covering the most current examples from the business world – e.g. Airbnb, Uber, Spotify. A free interactive eBook* featuring author videos, web-links to news articles and Ted Talks, multiple choice questions, flashcards, SAGE journal articles and other relevant links, allowing access on the go and encouraging learning and retention whatever the reading or learning style. Suitable for students studying Organisational Behaviour, Managing People in Organisations and Introductory Management courses taking an Organisational Behaviour slant. (*interactivity only available through Vitalsource eBook)
This book offers a new geographical political economy approach to our understanding of regional and local economic development in Western Europe over the last twenty years. It suggests that governance failure is occurring at a variety of spatial scales and an ‘impedimenta state’ is emerging. This is derived from the state responding to state intervention and economic development that has become irrational, ambivalent and disoriented. The book blends theoretical approaches to crisis and contradiction theory with empirical examples from cities and regions.
Sustainable development is capturing the attention of planners, politicians and business leaders. Within the academic sphere its study is increasingly breaching disciplinary boundaries to become a focus of attention for natural and social scientists alike. But in studying such a key concept, it is vital that there is a clear definition of what it means, how it is applied on the ground, and the influence it exerts upon people's perceptions of change in the physical environment, economic activity and society. Exploring Sustainable Development is a major new text which provides a multifaceted introduction to key areas of study in this field, examining sustainability at the full range of spatial scales from the local to the global. Building on existing theory it demonstrates the unique contributions that thinking geographically about space, place and human-environment relationships can bring to the analysis of sustainable development. This book explores different interpretations of sustainable development in both theory and practice, in developed and developing countries, and in rural and urban areas. It pays particular attention to the local, national and international politics of implementation, the future of climate and energy, the role of business, and different conceptions of agricultural sustainability. This wide-ranging text is ideal for undergraduates and postgraduates in geography, environmental science, development studies, and related social and political sciences.
Hormones play an integral part in the balance and workings of the body. While many people are broadly aware of their existence, there are many misconceptions and few are aware of the nature and importance of the endocrine system. In this Very Short Introduction, Martin Luck explains what hormones are, what they do, where they come from, and how they work. He explains how the endocrine system operates, highlighting the importance of hormones in the regulation of water and salt in the body, how they affect reproduction and our appetites, and how they help us adjust to different environments, such as travel across time zones. In this fresh and modern treatment, Luck also touches on the ethical and moral issues surrounding research methods, testing on animals, and hormone misuse. ABOUT THE SERIES: The Very Short Introductions series from Oxford University Press contains hundreds of titles in almost every subject area. These pocket-sized books are the perfect way to get ahead in a new subject quickly. Our expert authors combine facts, analysis, perspective, new ideas, and enthusiasm to make interesting and challenging topics highly readable.
THE ROUGH GUIDE TO LAOS is the most comprehensive handbook to one of Southeast Asia's least-known destinations. Features include: Detailed coverage of all the sights, from the Buddhist temples of Louang Phabang to the French colonial architecture of Vientiane. Up-to the-minute listings of the best places to eat and stay. Practical guidance on exploring the remote northern hill villages, navigating the Mekong River and elephant-back trekking in the jungle. Lively and informed accounts of Laos's history, culture, ethnic minorities and wildlife. Full-colour photos and more than 30 maps.
Magic Carpet is a collection of audience-pleasing concert pieces for the youngest beginners. These pieces can be used in either a reading-based or Suzuki teaching environment, and teachers can choose whether the children learn them by reading or by ear. Magic Carpet is available for violin, viola, and cello students, with a separate book (with CD) and piano accompaniment for each instrument.
This book analyses how the current regulatory processes and practices related to key aspects of the management of the health professions may facilitate or inhibit the development of effective responses to challenges facing health care systems in Europe. The authors document how health care systems in Europe are confronting existing challenges in relation to the health workforce and identify the strategies that are likely to be most effective in optimizing the management of health professionals in the future.
This monograph is concerned with the analysis and numerical solution of a stochastic inverse anomaly detection problem in electrical impedance tomography (EIT). Martin Simon studies the problem of detecting a parameterized anomaly in an isotropic, stationary and ergodic conductivity random field whose realizations are rapidly oscillating. For this purpose, he derives Feynman-Kac formulae to rigorously justify stochastic homogenization in the case of the underlying stochastic boundary value problem. The author combines techniques from the theory of partial differential equations and functional analysis with probabilistic ideas, paving the way to new mathematical theorems which may be fruitfully used in the treatment of the problem at hand. Moreover, the author proposes an efficient numerical method in the framework of Bayesian inversion for the practical solution of the stochastic inverse anomaly detection problem.
This updated and expanded edition of Cyberspace in Peace and War by Martin C. Libicki presents a comprehensive understanding of cybersecurity, cyberwar, and cyber-terrorism. From basic concepts to advanced principles, Libicki examines the sources and consequences of system compromises, addresses strategic aspects of cyberwar, and defines cybersecurity in the context of military operations while highlighting unique aspects of the digital battleground and strategic uses of cyberwar. This new edition provides updated analysis on cyberespionage, including the enigmatic behavior of Russian actors, making this volume a timely and necessary addition to the cyber-practitioner's library. Cyberspace in Peace and War guides readers through the complexities of cybersecurity and cyberwar and challenges them to understand the topics in new ways. Libicki provides the technical and geopolitical foundations of cyberwar necessary to understand the policies, operations, and strategies required for safeguarding an increasingly online infrastructure.
The book helps HR practitioners understand corporate-level concepts and their relevance to the key strategic agendas of organizations by drawing on a wide range of ideas from branding, marketing, communications, public relations and reputation management. It then examines how effective people management strategies and the role of HR specialist can contribute to this corporate agenda. This contribution lies in four key areas: organizational communications strategies, developing compelling employee value propositions and employer branding; HR strategies, employer of choice policies and talent management; creating new forms of psychological contracts and building stronger individual-organizational linkages through employee identification, employee commitment and psychological ownership; and in developing supportive employee behaviors. The book is based on a new model of the links between HR, corporate reputation and branding, developed from an extensive review and synthesis of different bodies of management literature. This model has been refined from extensive case research and practical experience in building corporate reputations and brands. Specially researched cases include Orange, Aegon, Scottish Enterprise, Hudson International, BSkyB, Standard Life Investments and the Royal Bank of Scotland.
In the last 40 years the health of Europeans overall has improved markedly yet progress has been very uneven from country to country. Successes and Failures of Health Policy in Europe considers the impact health policy has had on population health in Europe. It asks key questions about mortality trends and health policy activity, such as: Do between-country differences in rates of smoking-related diseases reflect differences in tobacco-control policies? What would be a country's health gain if it implemented the policies of the best-performing country? Which social, economic and political factors influence a country's success in health policy? This book fills an important gap by offering a comparative analysis of the successes and failures of health policy in different European countries. In doing so it helps readers identify best practices in health improvement from which other countries can learn. The book explores how policy impact can be quantified and identifies which aspects of policy we can learn from when tackling the determinants of health in our populations. Written by experts and based on the latest evidence-based research, this volume is a must have for policy makers and those working in healthcare as professionals, researchers and students alike.
Since the beginning of the 1980s, British trade unions have experienced a dramatic retreat, marked by rapidly falling membership and declining industrial power. The authors examine the regional dimensions of this retreat of organised labour, paying particular attention to: The resilience of the unions' historical heartland areas. The impact of economic restructuring on local union traditions. The shrinking landscape of industrial militancy. The geographical decentralization of the new industrial relations. The link between these factors and the more general debate on regional development and regional labour markets. An important synthesis of economic geography and industrial relations work, this book marks a major contribution towards the newly emerging field of labour geography
Today, there are more military family members than there are total uniformed service members. Sixty percent of the military are married, including more than eighty percent of all career-status personnel, and many have small children. They come from diverse racial and ethnic backgrounds, and they represent a wide variety of family types, including single parents, dual career military couples, and families with eldercare responsibilities. In an effort to cut costs, many of the services utilized by military families are being privatized or outsourced to civilian service providers. This guide is designed to benefit anyone who provides services to these families, particularly those who may have little or no prior knowledge of the unique nature of military families and military family life. This book contains research-based information about the unique needs of military families across various duty-related conditions, as well as within the context of military career demands. Its multi-service focus addresses the provision of human services in both peace and wartime. Topics include military spouse employment, retirement issues, family support during deployments, the New Parent Support Program, and the experiences of adult children of military parents. The authors encourage an understanding of military community-based programs and services, and they offer the reader numerous resources for collaboration with the military community.
This book examines the progress made in e-enabling the HR function and the relationship with outsourcing. The editors will review and analyse recent developments in the application of outsourcing and ICT to the HR function and its overall contribution to organizational aims. This text aims to fill the gap in current literature, by providing accessible guidance on how to tackle the e-enablement of the function and on the factors associated with successful outsourcing. There is no single text that adequately deals with this increasingly important problem and which has been recognised by the CIPD as a key area of research for their forward programme. The contributors all have leading-edge knowledge and practical experience and aim to provide practical guidance for organizations and HR professionals.
The Geomorphology of Upland Peat offers a detailed synthesis of existing literature on peat erosion, incorporating new research ideas and data from two leading experts in the field. Presents the most detailed and current work to date Written in a style that is both intelligent and accessible Fully illustrated with original drawings and photographs Relevant and information for a broad audience working on organic sediments in various environments
Increasing media scrutiny, global coverage and communication via the internet means corporate reputation can be damaged quickly, and failing to successfully address challenges to corporate reputation has consequences. Companies generally suffer almost ten times the financial loss from damaged reputations than from whatever fines may be imposed. According to Ernst & Young, the investment community believes up to 50 per cent of a company's value is intangible - based mostly on corporate reputation. So recognizing potential threats, or anticipating risks, emerges as a critical organizational competence. Organizations can regain lost reputations, but recovery takes a long time. Corporate Reputation contains both academic content along with practical contributions, developed by those serving as consultants or working in organizations in the area of corporate reputation and its management or recovery. It covers: why corporate reputation matters, the increase in reputation loss, threats to corporate reputation, monitoring reputation threats online and offline, the key role of leadership in reputation recovery, and making corporate reputation immune from threats. Any book that is going to do justice to a subject that is so complex and intangible needs imagination, depth and range, and this is exactly what the contributors bring with them.
Ann Kelley is a beautiful, athletic woman who transitioned from astronomer to become a physician-in-training. She is the bright future of medicine, ethical, bright and caring. She meets Jon Canard, an established cardiologist, as he is in a maelstrom of career threatening conflicts induced by the greed of his angry partners and the hospital leaders. They fall in love and find profound happiness before Ann falls ill. As the ethics of the world around them disintegrates, Jon must battle for his career and for Ann’s life against a host of professionals dedicated to make both fail. The story highlights the financial and ethical conflicts destroying the American medical industry in contrast with most powerful positive forces in mankind.
The present lectures are based on a course deli vered by the authors at the Uni versi ty of Bucharest, in the winter semester 1985-1986. Without aiming at completeness, the topics selected cover all the major questions concerning hyponormal operators. Our main purpose is to provide the reader with a straightforward access to an active field of research which is strongly related to the spectral and perturbation theories of Hilbert space operators, singular integral equations and scattering theory. We have in view an audience composed especially of experts in operator theory or integral equations, mathematical physicists and graduate students. The book is intended as a reference for the basic results on hyponormal operators, but has the structure of a textbook. Parts of it can also be used as a second year graduate course. As prerequisites the reader is supposed to be acquainted with the basic principles of functional analysis and operator theory as covered for instance by Reed and Simon [1]. A t several stages of preparation of the manuscript we were pleased to benefit from proper comments made by our cOlleagues: Grigore Arsene, Tiberiu Constantinescu, Raul Curto, Jan Janas, Bebe Prunaru, Florin Radulescu, Khrysztof Rudol, Konrad Schmudgen, Florian-Horia Vasilescu. We warmly thank them all. We are indebted to Professor Israel Gohberg, the editor of this series, for his constant encouragement and his valuable mathematical advice. We wish to thank Mr. Benno Zimmermann, the Mathematics Editor at Birkhauser Verlag, for cooperation and assistance during the preparation of the manuscript.
Education faces its own credibility crunch as overschooling combines with undereducation to leave young people overqualified and underemployed. This book reveals what has gone wrong in schools, colleges and universities and how this relates to the changing relationship between young people, educational qualifications and employment in the early 21st century. Combining their experience across sectors, the authors present a comprehensive review of education and training from primary to postgraduate schools. Meeting the crisis in policy and theory, they suggest new pedagogical principles are needed to combine research with teaching to produce as well as reproduce knowledge through application, creation, experiment, scholarship and debate. This new pedagogy would both reclaim the expertise of teachers and enable students to find purpose in what they study. They advocate a new educational politics bringing together students and teachers in new conceptions of education and democracy as the only opportunity to break the impasse in education at all levels.
This book explores the critical role of urban food production in strengthening communities and in building ecosocialism. It integrates theory and practice, drawing on several local case studies from seven countries across four continents: China, Cuba, Ghana, Italy, Tanzania, the UK, and the US. Research shows that the term "urban agriculture" overstates the limited food-growing potential in cities due to a shortage of land required for growing grains, the basic human food staple. For this reason, the book suggests "urban cultivation" as an appropriate term which indicates social and political progress achieved through combined labours of urbanites to produce food. It examines how these collaborative food-growing efforts help raise local social capital, foster community organisation, and create ecological awareness in order to promote urban food production while also ensuring environmental sustainability. This book illustrates how urban cultivation constitutes a potentially important aspect of urban ecosystems, as well as offers solutions to current environmental problems. It recentres attention to the global South and debunks Eurocentric narratives, challenging capitalist commercial food-growing regimes and encouraging ecosocialist food-growing practices. Written in an accessible style, this book is recommended reading about an emergent issue which will interest students and scholars of environmental studies, geography, sociology, urban studies, politics, and economics.
In his enthronement sermon as archbishop of Canterbury in 1942 William Temple famously declared the ecumenical movement to be "the great new fact of our era." In this book Martin Camroux tries to face honestly how hope met reality. By the end of the century the enthusiasm had largely dissipated, the organizations that represented it were in decline, and organic unity looked further away than ever. One significant ecumenical merger took place in Britain--the creation in 1972 of the United Reformed Church, which saw its formation as a catalyst for ecumenical renewal. Its hopes, however, were largely illusory. With the failure of its ecumenical hope the church had little idea of its purpose, found great difficulty establishing an identity, and faced a catastrophic implosion in membership. This first serious study of the United Reformed Church also includes groundbreaking analysis of the unity process, the mixed fortunes of Local Ecumenical Projects and how the national ecumenical organizations withered. All of this is put in the wider context of religion in British society including secularization, individualism, and post-denominationalism. What failed was not ecumenism but a particular model of it and the book ends with a commitment to a renewed ecumenical hope.
Mueller wanders the world's failed states, ravaged war zones, and desolate no-man's-lands to comprehend why we snatch war from the jaws of peace, why so much that can go wrong does go wrong, over and over again (Iraq, Afghanistan, Lebanon, and others), and how some conflicts suddenly, quietly, inexplicably seem to find themselves solved (Northern Ireland, Albania, Abkhazia).Rather than offer a plaintive cry of ''why can't we all get along,'' Mueller observes that for the most part, people get along just fine; extremist minority groups are the major culprits. Yet it's a surprisingly sunny book given the mire in which he finds himself. Mueller's journey is an entertaining and eye-opening tour of the world's moral basements, in which he meets influential panjandrums (Al Gore, Gerry Adams, Bono, Paddy Ashdown), any number of assorted warlords and revolutionaries, and a sprinkling of peacemakers and do-gooders. He also manages to get shot at a couple of times, locked up once, and taken on a guided tour by one of the world's most infamous terrorist organizations.
Writing to the practicing clinician, this book offers a step-by-step practical guide to Socio-Emotional Relationship Therapy (SERT) when working with individuals, couples, and families. Most therapists know sociocultural systems influence their clients’ lives, but few know how to connect the dots between what happens in the wider society, interpersonal neurobiology, relational processes, and client well-being. Written by a founder of SERT, Carmen Knudson-Martin draws on knowledge from multiple disciplines to innovatively weave together a practical step-by-step guide that demystifies the connections between micro and macro processes and relational/self-development. Divided into four parts, chapters cover how to conceptualize clinical issues through a socio-emotional lens, the therapist’s role in assessment, goal-setting, clinical decision-making, the “how-to” of each of the three phases of the SERT clinical sequence, and self-of-the-therapist work and clinical research that inform the model. The clear writing style and detailed examples make complex social processes accessible, demonstrating how good practice is—and must be—equitable and socially responsible. This practical guide is essential reading for all mental health professionals, such as seasoned family therapists, counselors, psychologists, social workers, and students in training in these fields.
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