Martha Kaplan's Books

Trials

By: Martha Merrill Umphrey

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This volume gathers a collection of the most seminal essays written by leading experts in the fields of law, and cultural studies, which address the cultural dimension of trials. Taken together, these essays conceive of trials as sites of legal performance and as critical public spaces in which the law both encounters and interacts dialogically with the culture in which it is embedded. Inquiring into the contours of that dialogic relation, these essays trace the paths of cultural stories as they circulate in and through trial settings, examine how trials emerge out of particular social and historical contexts, and suggest ways in which trials themselves, as both singular events and generic forms, circulate and signify in culture.

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587

Publisher

Routledge

Published Date

ISBN 10

1351125907

ISBN 13

9781351125901

Resisting Citizenship

Feminist Essays on Politics, Community, and Democracy

By: Martha A. Ackelsberg

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Resisting Citizenship

Feminist Essays on Politics, Community, and Democracy

By: Martha A. Ackelsberg

Political participation in America—supposedly the world’s strongest democracy—is startlingly low, and many of the civil rights and economic equity initiatives that were instituted in the 1960s and '70s have been abandoned, as significant proportions of the populace seem to believe that the civil rights battle has been won. However, rates of collective engagement, like community activism, are surprisingly high. In Resisting Citizenship, renowned feminist political scientist Martha Ackelsberg argues that community activism may hold important clues to reviving democracy in this time of growing bureaucratization and inequality. This book brings together many of Ackelsberg’s writings over the past 25 years, combining her own field work and interviews with cutting edge research and theory on democracy and activism. She explores these efforts in order to draw lessons—and attempt to incorporate knowledge—about current notions of democracy from those who engage in "non-traditional" participation, those who have, in many respects, been relegated to the margins of political life in the United States.

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290

Publisher

Routledge

Published Date

ISBN 10

1135775230

ISBN 13

9781135775230

Working Toward Sustainability

Ethical Decision-Making in a Technological World

By: Charles J. Kibert,Martha C. Monroe,Anna L. Peterson,Richard R. Plate,Leslie Paul Thiele

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Working Toward Sustainability

Ethical Decision-Making in a Technological World

By: Charles J. Kibert,Martha C. Monroe,Anna L. Peterson,Richard R. Plate,Leslie Paul Thiele

A comprehensive introduction to the ethics of sustainability for empowering professionals and practitioners in many different fields By building the framework for balancing technological developments with their social and environmental effects, sustainable practices have grounded the vision of the green movement for the past few decades. Now deeply rooted in the public conscience, sustainability has put its stamp on various institutions and sectors, from national to local governments, from agriculture to tourism, and from manufacturing to resource management. But until now, the technological sector has operated without a cohesive set of sustainability principles to guide its actions. Working Toward Sustainability fills this gap by empowering professionals in various fields with an understanding of the ethical foundations they need to promoting and achieving sustainable development. In addition, Working Toward Sustainability: Offers a comprehensive introduction to the ethics of sustainability for those in the technical fields whether construction, engineering, resource management, the sciences, architecture, or design Supports nine central principles using case studies, exercises, and instructor material Includes illustrations throughout to help bring the concepts to life By demonstrating that sustainable solutions tart with ethical choices, this groundbreaking book helps professionals in virtually every sector and field of endeavor work toward sustainability.

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592

Publisher

John Wiley & Sons

Published Date

ISBN 10

1118105893

ISBN 13

9781118105894

Unions and Labor Laws

By: Martha Ann Bridegam

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Unions and Labor Laws

By: Martha Ann Bridegam

Though most workplaces in the United States are nonunion, the work of unions in previous generations helped to create benefits we often take for granted today. Are union leaders and members heroes or villains? Are employers who oppose unions merely selfish? This title examines these complex issues from a variety of viewpoints.

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127

Publisher

Infobase Publishing

Published Date

ISBN 10

1438129599

ISBN 13

9781438129594

Photography Books Index III

A Subject Guide to Photo Anthologies

By: Martha Kreisel

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Photography Books Index III

A Subject Guide to Photo Anthologies

By: Martha Kreisel

While the Internet is an important source for locating photographic images, there still are hundreds of photography books published each year for whose contents there is no external access. This second supplement to Photography Books Index addresses this need by analyzing important photographic anthologies that have been published since 1985. Accessing more than fifty photographic anthologies that are widely held in libraries across the country--along with images from two critical annual compilations, Best of Photojournalism and Graphis Annual--this book identifies photographs that record the history of our times. This reference guide provides an important index to contemporary as well as historical photographers, including those for whom full monographs have not been published. Photographs of important individuals as well as photographic records of cataclysmic events can be located through this index. Extensive descriptions of the individual photographs--from the commonplace to the extraordinary--are identified in this volume. Organized into three sections--Photographers, Subjects of Photographs, and Portraits of Named Individuals--these descriptions provide the researcher with important information on each photograph. An essential volume for all public, special and academic libraries, this index will be an invaluable resource for reporters, historians, academics, students and anyone wishing to research photographs and photographers.

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470

Publisher

Scarecrow Press

Published Date

ISBN 10

081085693X

ISBN 13

9780810856936

One-on-One Tutoring by Humans and Computers

By: Martha Evens,Joel Michael

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One-on-One Tutoring by Humans and Computers

By: Martha Evens,Joel Michael

One-on-One Tutoring by Humans and Computers articulates the CIRCSIM-Tutor project, an attempt to develop a computer tutor that generates a natural language dialogue with a student. Editors Martha Evens and Joel Michael present the educational context within which the project was launched, as well as research into tutoring, the process of implementation of CIRCSIM-Tutor, and the results of using CIRCSIM-Tutor in the classroom. The domain of this project is cardiovascular physiology, specifically targeting first-year medical students, though the idea is applicable to the development of intelligent tutoring systems across populations, disciplines, and domains. This 5 year-long project was motivated by the belief that students need assistance in building appropriate mental models of complex physiological phenomena, as well as practice in expressing these ideas in their own words to fully develop those models, and experience in problem-solving to use those models effectively. The book outlines directions for future research, and includes distinct features such as: *detailed studies of human one-on-one tutoring; *learning outcomes resulting from use of the tutor; *natural language input parsed and translated into logical form; and *natural language output generated using the LFG paradigm. This volume will appeal to educators who want to improve human tutoring or use computer tutors in the classroom, and it will interest computer scientists who want to build those computer tutors, as well as anyone who believes that language is central to teaching and learning.

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487

Publisher

Psychology Press

Published Date

ISBN 10

1135629595

ISBN 13

9781135629595

Brutal Need

Lawyers and the Welfare Rights Movement, 1960-1973

By: Martha F. Davis

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Brutal Need

Lawyers and the Welfare Rights Movement, 1960-1973

By: Martha F. Davis

During the 1960s a group of lawyers - in collaboration with welfare recipient activists - mounted a legal campaign to create a constitutional right to welfare. This book tells the behind-the-scenes story of that campaign - the strategies, successes, failures and frustrations.

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204

Publisher

Yale University Press

Published Date

ISBN 10

0300064241

ISBN 13

9780300064247

Rebound

A Proven Plan for Starting Over After Job Loss

By: Martha I. Finney

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Rebound

A Proven Plan for Starting Over After Job Loss

By: Martha I. Finney

So, you've been laid off. Or you see it coming. You're not alone. And it's not your fault: you're just one of millions of smart, high-quality people who are being shown the door. But none of that makes it feel any better! What can you do? What should you do? How do you cope with the havoc that losing your job can cause? This sympathetic, practical book brings together all the answers you need to empower yourself, and come back stronger than ever. Author Martha Finney is one of the nation's leading workplace experts: her research has been featured on CNN, NPR's Morning Edition, and in major newspapers across the country. Drawing on powerful insights and personal stories from an enormous network of experts, she brings together all the knowledge and resources you'll need to regain mastery over your life. Finney answers questions like: How can I keep getting laid off from wrecking my life? How can I protect my professional reputation and career path? How do I get past the anger? Why haven't I heard from my coworkers? How do I keep all my options open? How do I tell my family, without damaging their faith in their own futures? What are my rights? Can I sue? Should I? How do I keep this from happening again? From start to finish, this book will help you identify your best next steps: the steps that'll help you get past the trauma and move forward, emotionally, financially, in your career, and in every part of your life.

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210

Publisher

FT Press

Published Date

ISBN 10

0137029284

ISBN 13

9780137029280

Learning and Community

Jewish Supplementary Schools in the Twenty-First Century

By: Joseph and Martha Mendelson Associate Professor of American Jewish History and Director of the Archives of Conservative Judaism Jack Wertheimer

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Learning and Community

Jewish Supplementary Schools in the Twenty-First Century

By: Joseph and Martha Mendelson Associate Professor of American Jewish History and Director of the Archives of Conservative Judaism Jack Wertheimer

Rich ethnographies of Jewish supplementary schools drawn from every region in the U.S.

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402

Publisher

UPNE

Published Date

ISBN 10

1584658290

ISBN 13

9781584658290

Before the Oath

How George W. Bush and Barack Obama Managed a Transfer of Power

By: Martha Joynt Kumar

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Before the Oath

How George W. Bush and Barack Obama Managed a Transfer of Power

By: Martha Joynt Kumar

Having watched from a front row seat as many incumbent and electoral campaign presidential teams managed administration transitions, Martha Kumar was struck by how productively the Bush and Obama teams worked together to effect a smooth transition of power in 2008. She has reflected upon what made the transition so effective, and wonders if it could be a model for future incoming and outgoing administrations. This book focuses on the preparations made by President Bush's transition team as well as those by Senators Obama and McCain as one administration exited and the other entered the White House. Using this recent transition as a lens through which to examine the presidential transition process, Kumar simultaneously outlines the congressional legislation that paved the way for this distinctive transition and interweaves comparative examples from previous administrative transitions going back to Truman-to-Eisenhower. She evaluates the early and continuing actions by the General Services Administration to plan and set up transition offices; the work on financial disclosure issues handled by the Office of Government Ethics; and the Office of Management and Budget's preparatory work. In this fascinating historical and contemporary vivisection of presidential transitions, Kumar maps out, in the words of former NSA advisor General James L. Jones, the characteristics of a smooth "glide path" for presidential campaign staffs and their administrations"--

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331

Publisher

JHU Press

Published Date

ISBN 10

142141659X

ISBN 13

9781421416595

Introduction to Political Psychology

2nd Edition

By: Martha L. Cottam,Elena Mastors,Thomas Preston,Beth Dietz

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Introduction to Political Psychology

2nd Edition

By: Martha L. Cottam,Elena Mastors,Thomas Preston,Beth Dietz

This comprehensive, user-friendly introductory textbook to political psychology explores the psychological origins of political behavior. The authors introduce readers to a broad range of theories, concepts, and case studies of political activity to illustrate that behavior. The book examines many patterns of political behaviors, including leadership, group behavior, voting, race, ethnicity, nationalism, terrorism, war, and genocide. It explores some of the most horrific things people do to one another for political purposes, as well as how to prevent and resolve conflict -- and how to recover from it. The goal is to help the reader understand the enormous complexity of human behavior and the significant role political psychology can play in improving the human condition. The book contains numerous pedagogical features, including text boxes highlighting current and historical events to help students see the connection between the world around them and the concepts they are learning. Different research methodologies used in the discipline are employed, such as experimentation and content analysis. The "Political Being" is used throughout to remind the reader of the psychological theories and concepts to be explored in each chapter. New to the second edition is coverage of recent political events, including the 2008 US presidential election, Darfur, Iraq, and Afghanistan. There are now separate chapters on race, ethnic conflicts, terrorism, and conflict resolution. In addition, instructor resources are available online. This accessible and engaging introductory textbook is suitable as a primary text on a range of upper-level courses in political psychology, political behavior, and related fields, including policymaking.

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677

Publisher

Psychology Press

Published Date

ISBN 10

1136950702

ISBN 13

9781136950704

Managing Customer Relationships

A Strategic Framework

By: Don Peppers,Martha Rogers

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Managing Customer Relationships

A Strategic Framework

By: Don Peppers,Martha Rogers

MANAGING CUSTOMER RELATIONSHIPS A Strategic Framework Praise for the first edition: "Peppers and Rogers do a beautiful job of integrating actionable frameworks, the thinking of other leaders in the field, and best practices from leading-edge companies. "—Dr. Hugh J. Watson, C. Herman and Mary Virginia Terry Chair of Business Administration, Terry College of Business, University of Georgia "Peppers and Rogers have been the vanguard for the developing field of customer relationship management, and in this book, they bring their wealth of experience and knowledge into academic focus. This text successfully centers the development of the field and its theories and methodologies squarely within the broader context of enterprise competitive theory. It is a must-have for educators of customer relationship management and anyone who considers customer-centric marketing the cornerstone of sound corporate strategy." —Dr. Charlotte Mason, Department Head, Director, and Professor, Department of Marketing and Distribution, Terry College of Business, University of Georgia "Don and Martha have done it again! The useful concepts and rich case studies revealed in Managing Customer Relationships remove any excuse for those of us responsible for actually delivering one-to-one customer results. This is the ultimate inside scoop!" —Roy Barnes, Formerly with Marriott, now President, Blue Space Consulting "This is going to become the how-to book on developing a customer-driven enterprise. The marketplace is so much in need of this road map!" —Mike Henry, Leader for Consumer Insights at Acxiom Praise for the second edition: "Every company has customers, and that's why every company needs a reference guide like this. Peppers and Rogers are uniquely qualified to provide us with the top textbook on the subject, and the essential tool for the field they helped to create." —David Reibstein, William Stewart Woodside Professor of Marketing, The Wharton School, University of Pennsylvania

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460

Publisher

John Wiley & Sons

Published Date

ISBN 10

0470930187

ISBN 13

9780470930182

Judaism

By: Martha A. Morrison,Stephen F. Brown

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Judaism

By: Martha A. Morrison,Stephen F. Brown

Discusses the basic tenets of Judaism and explores the diverse ways in which they have been observed. Orthodox, Reform, Conservative, and Reconstructionist Judaism are covered.

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145

Publisher

Infobase Publishing

Published Date

ISBN 10

1604131101

ISBN 13

9781604131109

Development of Perception in Infancy

The Cradle of Knowledge Revisited

By: Martha E. Arterberry,Phillip J. Kellman

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Development of Perception in Infancy

The Cradle of Knowledge Revisited

By: Martha E. Arterberry,Phillip J. Kellman

The developing infant can accomplish all important perceptual tasks that an adult can, albeit with less skill or precision. Through infant perception research, infant responses to experiences enable researchers to reveal perceptual competence, test hypotheses about processes, and infer neural mechanisms, and researchers are able to address age-old questions about perception and the origins of knowledge. In Development of Perception in Infancy: The Cradle of Knowledge Revisited, Martha E. Arterberry and Philip J. Kellman study the methods and data of scientific research on infant perception, introducing and analyzing topics (such as space, pattern, object, and motion perception) through philosophical, theoretical, and historical contexts. Infant perception research is placed in a philosophical context by addressing the abilities with which humans appear to be born, those that appear to emerge due to experience, and the interaction of the two. The theoretical perspective is informed by the ecological tradition, and from such a perspective the authors focus on the information available for perception, when it is used by the developing infant, the fit between infant capabilities and environmental demands, and the role of perceptual learning. Since the original publication of this book in 1998 (MIT), Arterberry and Kellman address in addition the mechanisms of change, placing the basic capacities of infants at different ages and exploring what it is that infants do with this information. Significantly, the authors feature the perceptual underpinnings of social and cognitive development, and consider two examples of atypical development - congenital cataracts and Autism Spectrum Disorder. Professionals and students alike will find this book a critical resource to understanding perception, cognitive development, social development, infancy, and developmental cognitive neuroscience, as research on the origins of perception has changed forever our conceptions of how human mental life begins.

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393

Publisher

Oxford University Press

Published Date

ISBN 10

0199395640

ISBN 13

9780199395644

Business Productivity Strategies for Success (Collection)

By: Mark I. Woods,Trapper Woods,Merrick Rosenberg,Daniel Silvert,Jerry Weissman,Martha I. Finney

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Business Productivity Strategies for Success (Collection)

By: Mark I. Woods,Trapper Woods,Merrick Rosenberg,Daniel Silvert,Jerry Weissman,Martha I. Finney

A brand new collection of 4 authoritative guides to improving your business productivity! 4 authoritative books help you supercharge your business productivity and effectiveness – today, every day, for years to come! This extraordinary collection of books will help you get better – way better! – at the tasks that can make or break your career! Start with time management: Attack Your Day presents crucial “activity management” skills and 101 productivity strategies for achieving unprecedented effectiveness, and moving relentlessly towards your greatest life goals. Learn to dramatically improve the way you prioritize activities… organize inherently more productive days… make sure the most important tasks get done… overcome procrastination forever… know how to “turn on a dime” without sacrificing focus … learn how and when to say NO to interruptions! Next, Taking Flight! reveals profound hidden patterns of human behavioral style, helping you gain deeper self-awareness, maximize your personal strengths, and influence others. Learn how to use the proven DISC model of human behavior to become a more effective leader, salesperson, or teacher; revitalize your career; and build deeper relationships. Discover why you “click” with some people and “clank” with others, and what really drives you! Then, create your own personal action plan for making the most of your strengths, working around weaknesses, and supercharging your personal performance. In Winning Strategies for Power Presentations, legendary presentations coach Jerry Weissman distills 75 best practices he’s developed through 20+ years coaching executives on high-stakes presentations. Weissman shares powerful new insights into contents, graphics, delivery, Q&A sessions, and more. He offers new advice on making persuasive political and scripted speeches, developing a richer public speaking voice, interviewing others, demonstrating products, and much more. Every technique is illuminated with a compelling case study, reflecting experiences of communicators ranging from Ronald Reagan to Jon Stewart, Stephen King to Netflix CEO Reed Hastings. Finally, The Truth About Getting the Best From People, Second Edition brings together 60+ proven principles for achieving employee engagement one-hundred percent of the time. This new edition features more than 15 new truths including: managing virtual teams, building persuasive skills, tuning into your own unconscious biases, managing multiple generations, and identifying and cultivating individual high performers. Whatever your leadership role, this collection will supercharge your effectiveness – and your career! From world-renowned business productivity experts Mark Woods, Trapper Woods, Merrick Rosenberg, Daniel Silvert, Jerry Weissman, and Martha I. Finney

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1342

Publisher

FT Press

Published Date

ISBN 10

0133448533

ISBN 13

9780133448535

Horticulture as Therapy

Principles and Practice

By: Sharon Simson,Martha Straus

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Horticulture as Therapy

Principles and Practice

By: Sharon Simson,Martha Straus

Did you know that plants and plant products can be used to improve people’s cognitive, physical, psychological, and social functioning? Well, they can, and Horticulture as Therapy is the book to show you how! If you are already familiar with the healing potential of horticultural therapy, or even practice horticultural therapy, this book will help you enrich your knowledge and skills and revitalize your practice. You will learn how horticultural therapy can be used with different populations in a variety of settings, what resources are available, effective treatment strategies, and the concepts behind horticultural treatment.The first comprehensive text on the practice of horticulture as therapy, this one-of-a-kind book will enable the profession to educate future horticultural therapists with fundamental knowledge and skills as they embark on careers as practitioners, researchers, and educators. You come to understand the relationship between people and plants more deeply as you learn about: vocational, social, and therapeutic programs in horticulture special populations including children, older adults, those who exhibit criminal behavior, and those with developmental disabilities, physical disabilities, mental health disorders, or traumatic brain injury use of horticultural therapy in botanical gardening and community settings adaptive gardening techniques applied research documentation and assessment in horticultural practice Horticulture as Therapy establishes, integrates, and communicates a foundation of knowledge for horticultural therapists, other therapists, horticulturists, students, research scientists, gardeners, and others interested in this special and unique kind of therapy. By reading Horticulture as Therapy, you will see how you can make a difference in the health and well-being of so many people, today and tomorrow.

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514

Publisher

CRC Press

Published Date

ISBN 10

1040279341

ISBN 13

9781040279342

Pathways to African Export Sustainability

By: Paul Brenton,Olivier Cadot,Martha Denisse Pierola

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Pathways to African Export Sustainability

By: Paul Brenton,Olivier Cadot,Martha Denisse Pierola

African export ventures often fail early, a trend that causes waste, uncertainty, and discouragement. This book shows how governments and donors can help boost African export sustainability through a mixture of traditional policy prescriptions and selected proactive interventions.

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140

Publisher

World Bank Publications

Published Date

ISBN 10

0821395602

ISBN 13

9780821395608

Social Cognition

An Integrated Introduction

By: Martha Augoustinos,Iain Walker,Ngaire Donaghue

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Social Cognition

An Integrated Introduction

By: Martha Augoustinos,Iain Walker,Ngaire Donaghue

The Third Edition of this much celebrated textbook continues to focus on the four major and influential perspectives in contemporary social psychology - social cognition, social identity, social representations, and discursive psychology. A foundational chapter presenting an account of these perspectives is then followed by topic-based chapters from the point of view of each perspective in turn, discussing commonalities and divergences across each of them. Key Features of the Third Edition: - Now includes coverage of the social neuroscience paradigm and research on implicit social cognition - Updated pedagogical features and visual material - An extended conclusion covers the ways in which the different approaches of the field intersect as well as a general discussion of the direction in which the field is moving. Social Cognition: An Integrated Introduction is an integrative, holistic textbook that will enhance the reader′s understanding of social cognition and of each of the topical issues considered. It remains a key textbook for psychology students, particularly those on courses in social psychology and social cognition.

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377

Publisher

SAGE

Published Date

ISBN 10

144629725X

ISBN 13

9781446297254

'The Supreme Triumph of the Surgeon's Art': A Narrative History of Endocrine Surgery

A Narrative History of Endocrine Surgery

By: Martha A. Zeiger,Wen T. Shen,Erin A. Felger

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'The Supreme Triumph of the Surgeon's Art': A Narrative History of Endocrine Surgery

A Narrative History of Endocrine Surgery

By: Martha A. Zeiger,Wen T. Shen,Erin A. Felger

Endocrine surgery - the subspecialty of general surgery involving diseases of the thyroid, parathyroid, and adrenal glands as well as the endocrine pancreas - is a rapidly growing field of medicine that has a rich and fascinating history. As recently as the mid-19th Century, surgery for thyroid goiter was described as "horrid butchery" and believed by many to be too dangerous for any surgeon to attempt. Through the ingenuity and tireless efforts of surgeons in Europe and the U.S., thyroidectomy became a safe and even elegant operation, one that renowned Johns Hopkins surgeon William Halsted would describe in 1926 as representing "the supreme triumph of the surgeon's art." In this unique and captivating book, these and other seminal stories from the history of endocrine surgery are vividly retold by the current leaders in the field.

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236

Publisher

Lulu.com

Published Date

ISBN 10

0983463980

ISBN 13

9780983463986

Extreme Trust

Turning Proactive Honesty and Flawless Execution into Long-Term Profits, Revised

By: Don Peppers,Martha Rogers

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Extreme Trust

Turning Proactive Honesty and Flawless Execution into Long-Term Profits, Revised

By: Don Peppers,Martha Rogers

How companies can stay competitive in a world of total transparency. With their first book, 1993's The One-to-One Future, Don Peppers and Martha Rogers introduced the idea of managing interactive customer relationships, long before the Web and social networking made it standard business practice. With Extreme Trust, they look to the future once again, predicting that rising levels of transparency will require companies to protect the interests of their customers and employees proactively, even when it sometimes costs money in the short term. The importance of this "trustability" will transform every industry. Retail banks won't be able to rely as much on overdraft charges. Consumers will expect retailers to remind them when they have unused balances on gift cards. Credit card companies will coach customers to avoid excessive borrowing. Cell phone providers will help customers find appropriate calling plans for their usage patterns. Success won't come from top-down rules and processes, but from bottom-up solutions on the part of employees and customers themselves. And the most successful businesses will earn and keep the extreme trust of everyone they interact with

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311

Publisher

Penguin

Published Date

ISBN 10

1101561270

ISBN 13

9781101561270

Burns' Pediatric Primary Care E-Book

By: Dawn Lee Garzon,Nancy Barber Starr,Margaret A. Brady,Nan M. Gaylord,Martha Driessnack,Karen G. Duderstadt

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Burns' Pediatric Primary Care E-Book

By: Dawn Lee Garzon,Nancy Barber Starr,Margaret A. Brady,Nan M. Gaylord,Martha Driessnack,Karen G. Duderstadt

Get a comprehensive foundation in children's primary care! Burns' Pediatric Primary Care, 7th Edition covers the full spectrum of health conditions seen in primary care pediatrics, emphasizing both prevention and management. This in-depth, evidence-based textbook is the only one on the market written from the unique perspective of the Nurse Practitioner. It easily guides you through assessing, managing, and preventing health problems in children from infancy through adolescence. Key topics include developmental theory, issues of daily living, the health status of children today, and diversity and cultural considerations. Updated content throughout reflects the latest research evidence, national and international protocols and standardized guidelines. Additionally, this 7th edition been reorganized to better reflect contemporary clinical practice and includes nine new chapters, revised units on health promotion, health protection, disease management, and much, much more! - Four-part organization includes 1) an introductory unit on the foundations of global pediatric health, child and family health assessment, and cultural perspectives for pediatric primary care; 2) a unit on managing child development; 3) a unit on health promotion and management; and 4) a unit on disease management. - UNIQUE! Reorganized Unit - Health Supervision: Health Promotion and Health Protection - includes health promotion and health protection for developmentally normal pediatric problems of daily living and provides the foundations for health problem management. - UNIQUE! Reorganized Unit - Common Childhood Diseases/Disorders has been expanded to sharpen the focus on management of diseases and disorders in children. - Comprehensive content provides a complete foundation in the primary care of children from the unique perspective of the Nurse Practitioner and covers the full spectrum of health conditions seen in the primary care of children, emphasizing both prevention and management. - In-depth guidance on assessing and managing pediatric health problems covers patients from infancy through adolescence. - UNIQUE! Practice Alerts highlight situations that may require urgent action, consultation, or referral for additional treatment outside the primary care setting. - Content devoted to issues of daily living covers issues that are a part of every child's growth — such as nutrition and toilet training — that could lead to health problems unless appropriate education and guidance are given. - Algorithms are used throughout the book to provide a concise overview of the evaluation and management of common disorders. - Resources for providers and families are also included throughout the text for further information. - Expert editor team is well-versed in the scope of practice and knowledge base of Pediatric Nurse Practitioners (PNPs) and Family Nurse Practitioners (FNPs).

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1090

Publisher

Elsevier Health Sciences

Published Date

ISBN 10

0323597149

ISBN 13

9780323597142

Conservation Education and Outreach Techniques

By: Susan K. Jacobson,Mallory McDuff,Martha Monroe

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Conservation Education and Outreach Techniques

By: Susan K. Jacobson,Mallory McDuff,Martha Monroe

The conservation of biological diversity depends on people's knowledge and actions. This book presents the theory and practice for creating effective education and outreach programmes for conservation. The authors describe an exciting array of techniques for enhancing school resources, marketing environmental messages, using social media, developing partnerships for conservation, and designing on-site programmes for parks and community centres. Vivid case studies from around the world illustrate techniques and describe planning, implementation, and evaluation procedures, enabling readers to implement their own new ideas effectively. Conservation Education and Outreach Techniques, now in its second edition and updated throughout, includes twelve chapters illustrated with numerous photographs showing education and outreach programmes in action, each incorporating an extensive bibliography. Helpful text boxes provide practical tips, guidelines, and recommendations for further exploration of the chapter topics. This book will be particularly relevant to conservation scientists, resource managers, environmental educators, students, and citizen activists. It will also serve as a handy reference and a comprehensive text for a variety of natural resource and environmental professionals.

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361

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OUP Oxford

Published Date

ISBN 10

0191026107

ISBN 13

9780191026102

Managing Customer Experience and Relationships

A Strategic Framework

By: Don Peppers,Martha Rogers

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Managing Customer Experience and Relationships

A Strategic Framework

By: Don Peppers,Martha Rogers

Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer Experience and Relationships, Third Edition positions the customer as central to long-term strategy, and provides essential guidance toward optimizing that relationship for the long haul. By gaining a deep understanding of this critical dynamic, you'll become better able to build and manage the customer base that drives revenue and generates higher margins. A practical framework for implementing the IDIC model merges theory, case studies, and strategic analysis to provide a ready blueprint for execution, and in-depth discussion of communication, metrics, analytics, and more allows you to optimize the relationship on both sides of the table. This new third edition includes updated examples, case studies, and references, alongside insightful contributions from global industry leaders to give you a well-rounded, broadly-applicable knowledge base and a more effective CRM strategy. Ancillary materials include a sample syllabus, PowerPoints, chapter questions, and a test bank, facilitating use in any classroom or training session. The increased reliance on customer relationship management has revealed a strong need for knowledgeable practitioners who can deploy effective initiatives. This book provides a robust foundation in CRM principles and practices, to help any business achieve higher customer satisfaction. Understand the fundamental principles of the customer relationship Implement the IDIC model to improve CRM ROI Identify essential metrics for CRM evaluation and optimization Increase customer loyalty to drive profits and boost margins Sustainable success comes from the customer. If your company is to meet performance and profitability goals, effective customer relationship management is the biggest weapon in your arsenal—but it must be used appropriately. Managing Customer Experience and Relationships, Third Edition provides the information, practical framework, and expert insight you need to implement winning CRM strategy.

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624

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John Wiley & Sons

Published Date

ISBN 10

1119236258

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9781119236252

The Cradle of Knowledge

Development of Perception in Infancy

By: Philip J. Kellman,Martha E. Arterberry

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The Cradle of Knowledge

Development of Perception in Infancy

By: Philip J. Kellman,Martha E. Arterberry

In this comprehensive treatment of infant perception, Philip Kellman and Martha Arterberry bring together work at multiple levels to produce a new picture of perception's origins.

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388

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MIT Press

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ISBN 10

026261152X

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9780262611527

An Evaluation of the Outcomes of a Leadership Development Program

By: Cynthia Denise McCauley,Martha Hughes-James

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An Evaluation of the Outcomes of a Leadership Development Program

By: Cynthia Denise McCauley,Martha Hughes-James

This handbook presents findings of a study that examined the outcomes of the Chief Executive Officer Leadership Development Program, which was developed by the Center for Creative Leadership (CCL). The 1-year program was comprised of classroom sessions, coaching, journal writing, and learning projects. Data were derived from: (1) a pre-program survey and questionnaire of 38 participating superintendents; and (2) post-program interviews with the 38 participants and their facilitators, a post-questionnaire completed by participants, and analysis of student journals. Findings indicate that the superintendents improved their leadership competencies and self-awareness. Of the four superintendent subgroups that were identified, two--the New Perspectives subgroup and the Role Expansion subgroup--were more affected than administrators who were already highly effective or more control-oriented. The program, compared to other studies of this nature, resulted in two more prominent outcomes: the view of leadership as a shared responsibility and a broader view of their professional role. Implications of the findings for evaluation of leadership-development programs are: the use of multiple methods enriches analysis; evaluation studies should expect highly individualized outcomes; and evaluation studies provide opportunities for understanding the leadership-development process. Eleven tables and five figures are included. Appendices contain copies of the exit interviews and statistics on subgroup differences. Contains 53 references. (LMI)

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110

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Center for Creative Leadership

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ISBN 10

1882197038

ISBN 13

9781882197033

Development in Infancy

A Contemporary Introduction

By: Martha E. Arterberry,Marc H. Bornstein

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Development in Infancy

A Contemporary Introduction

By: Martha E. Arterberry,Marc H. Bornstein

This topically-organized text provides a comprehensive overview of infant development with a strong theoretical and research base. Readers gain a clear understanding of infant development and issues that will be the focus of significant advances in infancy studies in the future. The new fifth edition reflects the enormous changes in the field that have occurred over the past decade. The thoroughly revised chapters emphasize work from the 21st century, although classic references are retained, and explore contextual, methodological, neurological, physical, perceptual, cognitive, communicative, emotional, and social facets of infant development. The fifth edition features a more accessible style and enhanced pedagogical and teaching resource program. This extensively revised edition features a number of changes: • The fifth edition adds a new co-author, Martha Arterberry, who brings additional teaching and research skills to the existing author team. • An enhanced pedagogical program features orienting questions at the beginning of each chapter and boldfaced key terms listed at the end of the chapter and defined in the glossary to help facilitate understanding and learning. • Two new boxes in each chapter – Science in Translation illustrate applied issues and Set for Life highlight the significance of infancy for later development. • Increased emphasis on practical applications and social policy. • More graphs, tables, and photos that explain important concepts and findings. • Literature reviews are thoroughly updated and reflect contemporary research. • All new teaching web resources -- Instructors will find Power Points, electronic versions of the text figures, and a test bank, and students will find hyperlinked references and electronic versions of the key concepts and the definitions. Intended for beginning graduate or advanced undergraduate courses on infant (and toddler) development or infancy or early child development taught in departments of psychology, human development & family studies, education, nursing, social work, and anthropology, this book also appeals to social service providers, policy makers, and clergy who work with community institutions. Prerequisites include introductory courses on child development and general psychology.

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668

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Psychology Press

Published Date

ISBN 10

1135017417

ISBN 13

9781135017415

No End to Her

Soap Opera and the Female Subject

By: Martha Nochimson

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No End to Her

Soap Opera and the Female Subject

By: Martha Nochimson

Santa Barbara General Hospital Days of our lives.

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256

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Univ of California Press

Published Date

ISBN 10

0520077717

ISBN 13

9780520077713

Constructing a World

Shakespeare's England and the New Historical Fiction

By: Martha Tuck Rozett

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Constructing a World

Shakespeare's England and the New Historical Fiction

By: Martha Tuck Rozett

Taking its title from Umberto Eco's postscript to The Name of the Rose, the novel that inaugurated the New Historical Fiction in the early 1980s, Constructing the World provides a guide to the genre's defining characteristics. It also serves as a lively account of the way Shakespeare, Marlowe, Raleigh, Queen Elizabeth I, and their contemporaries have been depicted by such writers as Anthony Burgess, George Garrett, Patricia Finney, Barry Unsworth, and Rosalind Miles. Innovative historical novels written during the past two or three decades have transformed the genre, producing some extraordinary bestsellers as well as less widely read serious fiction. Shakespearean scholar Martha Tuck Rozett engages in an ongoing conversation about the genre of historical fiction, drawing attention to the metacommentary contained in "Afterwords" or "Historical Notes"; the imaginative reconstruction of the diction and mentality of the past; the way Shakespearean phrases, names, and themes are appropriated; and the counterfactual scenarios writers invent as they reinvent the past.

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217

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State University of New York Press

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ISBN 10

0791487733

ISBN 13

9780791487730

Rules to Break and Laws to Follow

How Your Business Can Beat the Crisis of Short-Termism

By: Don Peppers,Martha Rogers

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Rules to Break and Laws to Follow

How Your Business Can Beat the Crisis of Short-Termism

By: Don Peppers,Martha Rogers

Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism "A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to Follow persuasively shows the connection between customer trust and business profits, and then explains how to make it happen. As a bonus, you'll learn how to make your company more innovative, how to ensure your employees actually enjoy what they're doing, and how to deal with the kinds of service and quality breakdowns that occasionally plague any company, even a well-managed one. This book should be on your required reading list." —Stephen M. R. Covey, bestselling author of The Speed of Trust: The One Thing That Changes Everything "Over the years, Peppers and Rogers have given me valuable advice about navigating the changing business landscape. This book is a must-read for managers who want to empower their employees and customers to?make change their ally." —Jim McCann, founder and CEO of 1-800-FLOWERS.COM "Highly readable and entertaining. Make sure everybody in your firm reads this book by last Friday." —Dror Pockard, CEO of eglue "In a time when most companies are built to flip, Peppers and Rogers have planted a stake in the ground to help you survive past the next round of financing or consumer fad. Knowing what rules to break is arguably even more important than what laws to follow, and this book imparts knowledge for both." —Guy Kawasaki, cofounder of Truemors and author of The Art of the Start "Peppers and Rogers have created the unthinkable: an enjoyable wake-up call! Their book serves up one compelling and provocative idea after another, and the authors enjoy debunking some of our most deeply ingrained business beliefs. Read this book and your customers will thank you." —Dan Heath, coauthor of Made to Stick: Why Some Ideas Survive and Others Die

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243

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John Wiley & Sons

Published Date

ISBN 10

1118381076

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9781118381076

Matagorda Island

A Naturalist's Guide

By: Wayne H. McAlister,Martha K. McAlister

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Matagorda Island

A Naturalist's Guide

By: Wayne H. McAlister,Martha K. McAlister

Once, all barrier islands were natural places where sand dunes and sea grasses, waterbirds and beach creatures flourished, undisturbed by human development. Matagorda Island still is. Part of a chain of five major barrier islands that shelter the Texas coastline from the Gulf of Mexico, Matagorda Island is the only one completely under public ownership-- the only one with a fate entirely in the hands of the people. This guide to the island seeks to acquaint first-time visitors and seasoned naturalists alike with the natural wealth and ecological fragility of Matagorda. In chapters on geology, history, ecology, vegetation, mammals, birds, herptiles, fish, and invertebrates, the authors show how the island is a living ecosystem, where every plant, animal, and sand dune has a role to play in maintaining the balance of nature. They also discuss the human history of Matagorda--the Karankawa Indians, European explorers, Civil War-era settlers, lighthouse keepers, and the U.S. Air Force, which used Matagorda for a bombing range during the 1940s and 1950s. Useful appendices on plants, wildflowers, and birds; maps; and line drawings amplify the text. This unique combination of human and natural history gives a full sense of what the island's past has been and what its future can be. It offers hope that on this one island, at least, humans can learn to enjoy a natural environment nondestructively, respecting the intricate web of relationships that connects the land and all living creatures.

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388

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University of Texas Press

Published Date

ISBN 10

029278631X

ISBN 13

9780292786318

Is It Ours?

Art, Copyright, and Public Interest

By: Martha Buskirk

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Is It Ours?

Art, Copyright, and Public Interest

By: Martha Buskirk

If you have tattoos, who owns the rights to the imagery inked on your body? What about the photos you just shared on Instagram? And what if you are an artist, responding to the surrounding landscape of preexisting cultural forms? Most people go about their days without thinking much about intellectual property, but it shapes all aspects of contemporary life. It is a constantly moving target, articulated through a web of laws that are different from country to country, sometimes contradictory, often contested. Some protections are necessary—not only to benefit creators and inventors but also to support activities that contribute to the culture at large—yet overly broad ownership rights stifle innovation. Is It Ours? takes a fresh look at issues of artistic expression and creative protection as they relate to contemporary law. Exploring intellectual property, particularly copyrights, Martha Buskirk draws connections between current challenges and early debates about how something intangible could be defined as property. She examines bonds between artist and artwork, including the ways that artists or their heirs retain control over time. The text engages with fundamental questions about the interplay between authorship and ownership and the degree to which all expressions and inventions develop in response to innovations by others. Most importantly, this book argues for the necessity of sustaining a vital cultural commons.

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301

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University of California Press

Published Date

ISBN 10

0520344596

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9780520344594

The Treatment

The Story of Those Who Died in the Cincinnati Radiation Tests

By: Martha Stephens

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The Treatment

The Story of Those Who Died in the Cincinnati Radiation Tests

By: Martha Stephens

DIVA revealing exposé on extreme radiation experiments performed on unknowing cancer patients during the 1960s which caused their deaths./div

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396

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Duke University Press

Published Date

ISBN 10

0822328119

ISBN 13

9780822328117

The Writer in Petrograd and the House of Arts

By: Martha Weitzel Hickey

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The Writer in Petrograd and the House of Arts

By: Martha Weitzel Hickey

Founded by Maksim Gorky and Kornei Chukovsky in 1919 and disbanded in 1922, the Petrograd House of Arts occupied a crucial moment in Russia's cultural history. By chronicling the rise and fall of this literary landmark, this book conveys in greater depth and detail than ever before a significant but little studied period in Soviet literature. Poised between Russian culture's past and her Soviet future, between pre- and post-Revolutionary generations, this once lavish private home on the Nevsky Prospekt housed as many as fifty-six poets, novelists, critics, and artists at one time, during a period of great social and political turbulence. And as such, Hickey contends, the House of Arts served as a crucible for a literature in transition. Hickey shows how the House of Arts, though virtually ignored by Soviet-era cultural historians, played a critical role in shaping the lively literature of the next decade, a literature often straddling the border between fiction and non-fiction. Considering prose writers such as Yevgeny Zamyatin, Olga Forsh, the Serapion Brothers group, Viktor Shklovsky, Boris Eikhenbaum, as well as poets including Alexander Blok, Nikolay Gumilev, Anna Radlova, Osip Mandelstam, and Vladislav Khodasevich, she traces the comings and goings at the House of Arts: the meetings and readings and lectures and, most of all, the powerful influence of these interactions on those who briefly lived and worked there. In her work, the Petrograd House of Arts appears for the first time in all its complexity and importance, as a focal point for the social and cultural ferment of the day, and a turning point in the direction of Russian literature and criticism.

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