Mark Wrice's Books

First Steps in Retail Management

By: Mark Wrice

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First Steps in Retail Management

By: Mark Wrice

This second edition continues to provide an invaluable introduction to retail management concepts for those progressing into management levels of retailing. The book is a practical text for use in conjunction with the relevant curricula and competency-based training resources.

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Page Count

404

Publisher

Macmillan Education AU

Published Date

ISBN 10

0732991625

ISBN 13

9780732991623

Becoming Penn

The Pragmatic American University, 1950-2000

By: John L. Puckett,Mark Frazier Lloyd

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Becoming Penn

The Pragmatic American University, 1950-2000

By: John L. Puckett,Mark Frazier Lloyd

After World War II, the University of Pennsylvania became one of the world's most celebrated research universities. John L. Puckett and Mark Frazier Lloyd trace Penn's rise to eminence amid the postwar social, institutional, moral, and civic contexts that shaped American research universities.

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464

Publisher

University of Pennsylvania Press

Published Date

ISBN 10

0812246802

ISBN 13

9780812246803

The Leadership of Organizational Change

By: Mark Hughes

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The Leadership of Organizational Change

By: Mark Hughes

Understanding both leadership and change have been recurrent and popular themes within the business, management and organization studies literature. However, our understanding of leadership and organizational change in combination is far more limited. The Leadership of Organizational Change offers a critical review of the evolution of leadership and organizational change for the past thirty-five years, taking stock of what we know, identifying what we do not know, and establishing how the study of the leadership of change should advance. In the late seventies and early eighties, as interest in managing and leading change was fuelled by the competitive threat of Asia in general and Japan in particular as perceived by western businesses and governments, Burns (1978) writing in his landmark book Leadership at this time, referred to an intellectual crisis: "The crisis of leadership today is the mediocrity or irresponsibility of so many of the men and women in power, but leadership rarely rises to the full need for it. The fundamental crisis underlying mediocrity is intellectual. If we know all too much about our leaders, we know far too little about leadership." While the study of managing change has benefitted from sustained critical scrutiny, particularly in the last decade, it is believed that this is to have been at the expense of critical scrutiny of leading change. The Leadership of Organizational Change critically reviews how the study of leading change has advanced since 1978 and the crisis of intellectual mediocrity.

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Page Count

282

Publisher

Routledge

Published Date

ISBN 10

1317648250

ISBN 13

9781317648253

First Steps in a Retail Career

By: Mark Wrice

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First Steps in a Retail Career

By: Mark Wrice

This guide includes a basic introduction to retail concepts and a profile of the current retail industry for both students and professors. Giving tips to those with or without retail experience on workplace communication, customer interaction, and sales techniques, this guide provides a strong foundation for developing career skills in the retail industry. Also discussed are overall safety in the workplace and the minimization of theft. With activities and discussion points throughout, this resource facilitates active participation and conversation.

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Page Count

276

Publisher

Macmillan Education AU

Published Date

ISBN 10

0732979811

ISBN 13

9780732979812

First Steps in Retail Management

By: Mark Wrice

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First Steps in Retail Management

By: Mark Wrice

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404

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Macmillan Education AU

Published Date

ISBN 10

0732991625

ISBN 13

9780732991623

First Steps in a Retail Career

By: Mark Wrice

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First Steps in a Retail Career

By: Mark Wrice

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Page Count

276

Publisher

Macmillan Education AU

Published Date

ISBN 10

0732979811

ISBN 13

9780732979812

First Steps in a Retail Career

By: Mark Wrice,Jaros?aw Klepacki

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First Steps in a Retail Career

By: Mark Wrice,Jaros?aw Klepacki

First Steps in a Retail Career, third edition, continues to be an invaluable introduction to the dynamic world of retailing. It provides a strong foundation for you to develop your skills and progress your career in the retail industry. The third edition is aligned to the new SIR07 Retail Package competency requirements and includes both updated information and competency criteria, providing a useful introduction to the concepts associated with working in the retail industry. This edition extends on many of the concepts discussed in the previous editions, reflecting changes to the Retail Package. Particularly attention is paid to the Workplace Communication and Retail Environment Chapters. As well as including a Best Practice Checklist in each chapter, the areas of Customer Service, Selling, Merchandising, Inventory, Safety and Security also see new elements discussed. Teachers and trainers will find this book valuable when used in conjunction with relevant curricula and competency-based teaching resources. This book is designed to support the National Retail Training Package and has been produced in consultation with National WRAPS. The book is suitable for Australian TAFE providers and Registered Trade Organisations (RTO) offering the SIR07 Retail Services Training Package, as well as organisations offering retail training programs (ie McDonald's, Myer etc).

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Page Count

307

Publisher

Macmillan Education AU

Published Date

ISBN 10

1420256319

ISBN 13

9781420256314

Book's by Mark Wrice

First Steps in Retail Management

First Steps in Retail Management

Becoming Penn

Becoming Penn

The Leadership of Organizational Change

The Leadership of Organizational Change

First Steps in a Retail Career

First Steps in a Retail Career

First Steps in Retail Management

First Steps in Retail Management

First Steps in a Retail Career

First Steps in a Retail Career

First Steps in a Retail Career

First Steps in a Retail Career

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