Covering every essential topic ranging from circulation and literacy instruction to reference and security, this benchmark text provides an up-to-date, broadly based view of library public service and its functions. Supplying essential, foundational reading for students of library public services as well as an up-to-date overview for practitioners who wish to refresh their knowledge or acquaint themselves with a new area of responsibility, this book's broad and solid coverage will benefit anyone concerned with developing or maintaining the public face of the library. A revision and expansion of Libraries Unlimited's Introduction to Library Public Services: Seventh Edition, this edition has new chapters covering such topics as e-resources, collections, print and other media, and facilities and funding. Additionally, every chapter has been substantially updated and reorganized to better reflect the role of technology in library services today. The book begins with background information on public services in libraries and an analysis of the library's public service philosophy. Then, the authors delve into staffing and assessment of services, moving logically to major functional areas of public services—reference, instruction, document delivery, circulation and reserves, collections, programming, safety and security issues, and facilities and funding. Real-life anecdotes from public, academic, and school libraries illustrate principles and concepts throughout the book. For each topic, the authors detail its role and philosophy, and offer key points to remember, references, and lists for further reading.
The State of Maori Rights brings together a set of articles written between 1994 and 2009. It places on record the Maori view of events and issues that took place over these years, issues that have been more typically reported to the general public from a ‘mainstream’ media perspective. It is an important documentation of these fifteen years of New Zealand history, recording the assertion of Maori rights as the indigenous people of Aotearoa New Zealand, focusing on Maori issues and experiences and written from a Maori perspective. The reviews demonstrate the ongoing settling of grievances against the Crown for breaches of the Treaty of Waitangi, the solutions Maori have advocated and the benefits to the country when Maori advice on these matters is followed. Key issues include: - the 1994 ‘fiscal envelope’ - the 50,000-strong protest march against foreshore and seabed - Pakeha media attacks on Maori MPs and Maori initiatives. Maori success stories are also acknowledged such as Michael Campbell, Robert Hewitt, Willie Apiata and films such as Whale Rider.
In this passionate saga set in present-day Australia, the passing of a wealthy patriarch leaves one young woman with a chance to change her life—if it doesn’t bring her world crashing down first... After losing her parents in a tragic accident, young Charlotte was taken in by her grandfather, Sir Reginald Mansfield. Despite his tyrannical tendencies, he cherished her above all—a fact made clear by his surprising bequest. In her early twenties, she intends to follow in his illustrious footsteps in the field of law. And now she is the beneficiary not only of his vast financial assets, but of Clouds—the stunning sandstone house in New South Wales with a breathtaking view of the Blue Mountains and a bountiful garden of fragrant flowers. Unfortunately, not everyone is pleased for her. Charlotte’s grasping aunt and uncle, as well as her controlling, entitled cousin cannot hide their fury. As rivalries simmer and naked greed roils the socially prominent clan, only Brendon Macmillan, Charlotte’s longtime friend, seems genuinely happy for her—despite the bitter, scandalous history between their families. Charlotte’s dream is to use the funds to open a shelter for abused women, and Brendon intends to support and protect her. But often, more money means more betrayals, secrets, and lies—and as Charlotte tries to determine who she can trust, she may be a woman in danger herself... “If you’ve never read Margaret Way before, you’re in for a treat!” --New York Times bestselling author Diana Palmer
The idea for this book was presented to me March 15, 1995. It came off the press December 1995. That made this book my baby and I didn't have one labor pain while it was being delivered. Everyone says it reads so easily. It was almost like it was meant to be. I self financed all 5500 and only have three left. I never asked anyone to buy a book. I carry a business card that says "Sales, promotions and Freelance Writer." When I hand that out, without fail the person will say 'What kind of things do you write?" When I tell them about the book they will say "Where can I get one" and I say "Oh, I just happen to have them in the trunk of my car." Now as far as I know through personal sales the books are in 38 states of the USA plus three in Germany, one each in Canada, Costa Rica, Puerto Rico, China, Belize, Scotland and the latest one in Wales.
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