When it comes to talking to an employee about a touchy topic, managers often find themselves at a loss for the right words. Before the talk, they are stuck wondering, "Where do I begin?" "What do I say?" and "How will he/she react?" Answering employers' most pressing questions, this go-to guide shows people what to say and how to say it. It features practical and precise advice for specific problem topics and realistic scripts that help dictate what should and should not be said. Not overly academic, this practical primer advises different-level managers, in all industries, how to have those conversations that they dread.
Asking a boss about more responsibility, an inappropriate coworker, or for some extra help can be scary! Employees don't want to step on anyone's toes or cross any boundaries, but they need answers! Tackling your most pressing questions and offering advice on what to say and how to say it, this book is every stressed employee's dream come true. This step-by-step guide covers workplace dialogue dilemmas like leave requests, disability discussions, performance issues, and promotion requests. It features: practical and precise advice for specific problem topics points of quick reference at a great price realistic scripts that help dictate what should and should not be said.
This is a nitty-gritty, witty and concise book for anyone who is fed up with another person in any kind of work situation. This is a field guide for everyday people in the trenches at all levels of business who need to understand the underlying reasons for difficult people, manage those difficulties, work productively with a diverse work force, and transform work misery into productivity. It shows readers how to get results--even from people they can't stand, put themselves in someone else's shoes, stand up for themselves as appropriate, and more importantly, control their temper.
This is a nitty-gritty, witty and concise book for anyone who is fed up with another person in any kind of work situation. This is a field guide for everyday people in the trenches at all levels of business who need to understand the underlying reasons for difficult people, manage those difficulties, work productively with a diverse work force, and transform work misery into productivity. It shows readers how to get results--even from people they can't stand, put themselves in someone else's shoes, stand up for themselves as appropriate, and more importantly, control their temper.
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