Managing telecom expenses is not easy; what’s more, the larger the organization is, the more complicated that management gets. In Telecom Expense Management for Large Organizations, authors Luiz Augusto de Carvalho and Claudio Basso, who have each worked for more than a decade in the telecommunications industry, share their wealth of knowledge so you can slash expenses and manage business properly. This practical guide is divided into five sections: managerial issues, managerial processes, bill processing, traffic analysis and specific aspects. Each section builds upon the previous one, helping you contract and negotiate with telecom service providers; design a well-controlled telecom structure; oversee the inventory of assets and services; manage contracts, processes, and challenges; and process invoices and navigate auditing processes. This book discusses several techniques which will help you to organize the telecom cost/expenses management in your organization. Take control of your organization’s future and plot a path that can help you enhance the quality of your telecom expenses management .
If you manage large telecommunications infrastructures, you know there are lots of moving parts to keep track ofand that failing to do so can lead to big problems. In Telecom Management for Large Organizations, youll learn about five key areas: the telecom manager, macro issues, telecom consulting, bills and billing processing, and the future. Luiz Augusto de Carvalho, who has more than twenty-five years of experience as a telecommunication engineer and business administrator, explains how telecom managers typically work as well as how to: do work efficiently and allocate resources; make quick assessments about telecom needs; determine when to seek help from external consultants; and resolve and navigate problems in the billing process. The author also explores the relative importance of auditing bills, why billing errors often go unresolved, and how to improve expense management. Reduce costs, enhance customer service, and prevent small problems from becoming big ones with the guidance in this practical telecom management guide.
Luiz Augusto de Carvalho WANOPT Wide area network Specialist Benjamin Naude Magna international Telecommunications is usually responsible for a large percentage of the IT infrastructure costs, usually only surpassed by personnel. Therefore identifying savings, even small in terms of percentage in a large corporate network may mean hundreds of thousands of dollars per month. The techniques described in this book already helped and continuous helping hundreds of organizations to save millions of dollars with their telecommunications infra-structures. Contents Presents the concepts of the WAN design algorithms Provides practical examples of algorithms and demonstrates how to deploy them Discusses cases where the techniques described were deployed with favorable results Discusses negotiating and managerial strategies Presents a practical guide about how to implement and manage a large WAN
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