Lori Borgman's Books

What Happens at Grandma's Stays at Grandma's

Stories That Celebrate the Joy and Chaos of Grandparenting

By: Lori Borgman

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What Happens at Grandma's Stays at Grandma's

Stories That Celebrate the Joy and Chaos of Grandparenting

By: Lori Borgman

The Best Memories Are Made in Everyday Moments Nationally syndicated newspaper columnist Lori Borgman has adored being a grandmother from the day her first grandbaby was born. Through each memorable moment—from misadventures in missing teeth to being asked innocent questions like, “Were you alive when Aesop wrote those fables?”—her love for grandchildren and grandparenting has only grown. In What Happens at Grandma’s Stays at Grandma’s, Lori shares tender and amusing vignettes that will swell your heart, tickle your funnybone, and leave you smiling. She treasures each second of joy and chaos that her family creates and encourages you to do the same. This book will help you… Appreciate the unique gifts of the important people—young or grown—in your life Take a break from the day’s busyness to savor the little things Find a silver lining in even the silliest of situations These uplifting stories and reflections, told with Lori’s signature wit and warmth, will remind you to cherish every delight life has to offer, no matter how small.

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Page Count

210

Publisher

Harvest House Publishers

Published Date

ISBN 10

0736983406

ISBN 13

9780736983402

What Happens at Grandma's Stays at Grandma's

Stories That Celebrate the Joy and Chaos of Grandparenting

By: Lori Borgman

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What Happens at Grandma's Stays at Grandma's

Stories That Celebrate the Joy and Chaos of Grandparenting

By: Lori Borgman

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Page Count

210

Publisher

Harvest House Publishers

Published Date

ISBN 10

0736983406

ISBN 13

9780736983402

I Was a Better Mother Before I Had Kids

By: Lori Borgman

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I Was a Better Mother Before I Had Kids

By: Lori Borgman

Selections from the author's newspaper humor column on parenting and family life.

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Page Count

212

Published Date

ISBN 10

0671027239

ISBN 13

9780671027230

Pass the Faith, Please

Nourishing Your Child's Soul in the Everyday Moments of Life

By: Lori Borgman

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Pass the Faith, Please

Nourishing Your Child's Soul in the Everyday Moments of Life

By: Lori Borgman

Children Do Not Live by Macaroni and Cheese Alone. As a parent, you have roughly eighteen years to imprint life's basic lessons onto the heart of your child: from the need to put the milk back in the refrigerator to the value of turning in school assignments on time. Above all, you want your child to have a dynamic, living faith-a rock-solid belief system. How does a parent ascend to such lofty heights while tethered to piles of laundry, unpaid bills, and a yapping dog? It's easier than you may think. Just as Christ did with the disciples, parents impart crucial lessons in the midst of ordinary, everyday life. So, pull up a chair and discover how you can turn seemingly unremarkable, daily moments into opportunities to instill in your child a truly remarkable faith. The Natural Way to Feed Your Child's Spiritual Hunger. Pass the Potatoes. Pass the Meatloaf. Pass the Faith. Since your child was a tiny baby, you have been lovingly providing food for his or her body, stimulation for the mind, love for the heart, and truth for the spirit. Yet it is as you go about the familiar rituals of life-in the very holiness of the mundane-that you may best teach your child about God and His ways. Using the memorable metaphor of the family dinner table-where napkins illustrate the power of forgiveness and placemats protect our tables as Scripture protects our children's souls-author Lori Borgman illustrates how to make the most of the natural teaching times in daily life and find creative, enjoyable ways to interweave spiritual nurture with the struggles and joys of everyday living.

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Page Count

148

Published Date

ISBN 10

1578567254

ISBN 13

9781578567256

Who's Your Gladys?

How to Turn Even the Most Difficult Customer into Your Biggest Fan

By: Marilyn SUTTLE,Lori Jo VEST

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Who's Your Gladys?

How to Turn Even the Most Difficult Customer into Your Biggest Fan

By: Marilyn SUTTLE,Lori Jo VEST

Every customer-oriented business has its own Gladys—someone who demands more than most companies are able or willing to give, one who pushes front-line service representatives’ buttons, one who requires a higher degree of skill to manage. One who—let’s just say it—can be difficult. Yet how is it that some businesses prove able not only to satisfy their “Gladys”, but turn her into one of their most loyal, utterly pleased customers? Filled with inspiring real-life case studies, Who’s Your Gladys? reveals how large and small companies from a variety of industries avoid creating difficult customers in the first place. Readers will discover how they can: • Create a culture that values compassionate connection with their customers • Use creative problem solving and emotional management skills to turn challenging situations into opportunities to strengthen relationships • Form strong bonds by paying close attention to people’s needs • Customize service to different market segments • Cement unbreakable customer relationships with absolutely anyone.

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Page Count

242

Publisher

AMACOM Div American Mgmt Assn

Published Date

ISBN 10

0814414419

ISBN 13

9780814414415

The Christian Therapist's Notebook

Homework, Handouts, and Activities for Use in Christian Counseling

By: Philip J. Henry,Lori Marie Figueroa,David R. Miller

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The Christian Therapist's Notebook

Homework, Handouts, and Activities for Use in Christian Counseling

By: Philip J. Henry,Lori Marie Figueroa,David R. Miller

Provide professionally sound and principled therapy based on the truth of God Christians are faced with the same range of problems as everyone else. However, Christian therapists understand deeply the unique issues involved with their therapy. The Christian Therapist’s Notebook is a single source for innovative, user-friendly techniques for connecting the everyday world of the client with Christian principles and Scripture. This creative, timesaving guide assists therapists in helping clients achieve therapy goals through professionally sound and principled exercises while always maintaining a positive, supportive connection with Christian beliefs. Helpful features include Scripture references relevant to common problems, case studies, vignettes, professional resource lists, client resource lists, in-session exercises, homework exercises, and handouts. The Christian Therapist’s Notebook bases its success on three foundations: the truth of scripture; the centrality of Christ; and the guidance of the Holy Spirit. The book’s three sections include individuals, couples and families, and children and adolescents. Each chapter focuses on a single exercise to address an important issue that may be affecting the client. Chapters provide a guiding Scripture quote, an objective, rationale for use, clear and specific instructions, suggestions for a follow-up, a vignette illustrating the exercise’s success, contraindications, extensive resources, and related Scriptures. The Christian Therapist’s Notebook exercises include: “A New Creation,” which uses a Christogram to personalize the Biblical promises and truths of the spiritual transformation “Snapshots,” which reveals repetitive behavior patterns in relationships “Core Connections,” which helps the client explore the organization of relational core connections to other people as well as to God “Temptation Judo,” which explores the connection between temptation and needs while uncovering God’s promise of escape “Broken Mirrors,” which identifies unresolved issues affecting self-image and moves the client to a personal relationship with God “The Book of My Life,” which helps identify situations and people that have had an impact on clients, while helping them to acknowledge that God has a plan for them “Tearing Down Strongholds,” which helps take the client through the process of repentance “It Was Wrong,” which helps abuse victims deal with pain and frustration “Bowing Down,” which helps to restore a healthy relationship “Panic Breaker,” which helps get to the root of client fears “Parenting after Divorce” “Self-esteem,” which helps children with self-concept and many, many more! The Christian Therapist’s Notebook is the answer for practicing therapists, counselors, interns, pastors, educators, and students searching for activities for client therapy based upon the truth of God.

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Page Count

403

Publisher

Routledge

Published Date

ISBN 10

1136862897

ISBN 13

9781136862892

Information Technology Planning

By: Lori A Goetsch

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Information Technology Planning

By: Lori A Goetsch

Information Technology Planning provides librarians and electronic resource planners with innovative suggestions and strategies for creating the digital library for the twenty-first century. Full of information on technological advances and resource assessment, this book explores the best ways to make your library accessible to users and discusses user-centered decision-making techniques. With Information Technology Planning, you’ll choose the appropriate electronic resources for your library to best serve the needs of your patrons.Examining electronic resource redesigning and implementation, this book offers you examples of how other institutions, such as Carnegie Mellon University Libraries, the University of Arizona Libraries, the Central Library of Multnomah County, Oregon, and the University of Rochester Libraries, are working to supply relevant and vast amounts of information to their patrons. Information Technology Planning provides you with many methods and suggestions that will improve your institution’s electronic resource capabilities, including: understanding the basic needs of a digital library--database development, online public access catalogs (OPACs), networking, hardware and wiring, licensing, authentication, and security--and how to choose the right resources for your institution using a 13-category planning checklist that examines database selection, pricing, and funding issues for implementing shared research databases in a consortium environment combining internal reviews, heuristic reviews, usability testing, and field testing to measure the usability of a web page examining the benefits of outcome-based education (OBE) to schools and librarians, such as increased learning and designing a curriculum based on the resources of a specific institution questioning issues such as convenience, funding, information needs, licensing, and satisfaction of students/faculty when deciding upon delivery services for electronic resources applying the eight “rules of thumb” for cost effectiveness when choosing delivery options for electronic bibliographic databases acknowledging the immediate and future potential perils of computers and too much informationOffering you many proven methods and procedures, this book contains question-and-answer sections, appendices, research, and an example patron evaluation to assist you in choosing and evaluating which resources will work best for your library. From Information Technology Planning, you’ll receive the necessary groundwork for reorganizing and enhancing your library’s digital resources in order to effectively meet patron demands well into the next century.

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Page Count

162

Publisher

Routledge

Published Date

ISBN 10

1317948416

ISBN 13

9781317948414

I Was a Better Mother Before I Had Kids

By: Lori Borgman

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I Was a Better Mother Before I Had Kids

By: Lori Borgman

Selections from the author's newspaper humor column on parenting and family life.

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Page Count

212

Published Date

ISBN 10

0671027239

ISBN 13

9780671027230

Catching Christmas

An Amusing Novel

By: Lori Borgman

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Catching Christmas

An Amusing Novel

By: Lori Borgman

Walter Hawkins is a school headmaster obsessing over the war on Christmas. He's had it with political correctness, bizarre Christmas letters, goofy light displays, drunken Santas, and the new moniker, "Sparkle Season." Walter's over-the-top assistant has decorated her minivan with a wreath, garland, twinkling lights, and spray snow that says "Jesus the Rsn for the Ssn" (she ran out of room for the vowels). He's surrounded by tacky and tinsel. To top it off, he has to negotiate with a mysterious salvage dealer, and a second-grade student who makes the five o'clock news. Walter is headed for a holiday meltdown.

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Page Count

202

Published Date

ISBN 10

189345617X

ISBN 13

9781893456174

Book's by Lori Borgman

What Happens at Grandma's Stays at Grandma's

What Happens at Grandma's Stays at Grandma's

What Happens at Grandma's Stays at Grandma's

What Happens at Grandma's Stays at Grandma's

I Was a Better Mother Before I Had Kids

I Was a Better Mother Before I Had Kids

Pass the Faith, Please

Pass the Faith, Please

Who's Your Gladys?

Who's Your Gladys?

The Christian Therapist's Notebook

The Christian Therapist's Notebook

Information Technology Planning

Information Technology Planning

I Was a Better Mother Before I Had Kids

I Was a Better Mother Before I Had Kids

Catching Christmas

Catching Christmas

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