You've heard it said that beauty is in the eyes of the beholder. The question then is- Who is your beholder? Join me on this journey as I share my story of how God saved and delivered me. I pray that His eyes be your mirror and His words over you are all that matter.
An intimate account of legendary entertainer Elvis Presley, featuring stunning photography and exclusive stories from Priscilla Presley, Lisa Marie Presley, and more Behind the King of Rock and Roll was a husband, father, son, cousin, friend, and spiritual seeker. In Elvis by the Presleys, those who knew him best come together to memorialize our greatest star, featuring hours of exclusive family interviews, Elvis quotes, and private family photographs and images of personal memorabilia from the archives of Graceland/Elvis Presley Enterprises. Elvis by the Presleys reveals life at Graceland like never before. Graceland is seen as a teeming family retreat, where the kitchen was the center of operations; where tag football games were played in the yard; where folks drove golf carts up and down the hills; and where Elvis spent many of his happiest times. We witness the arc of his love affair with Priscilla; Elvis as a father to his adored Lisa Marie; his obsessions and passions; and the strength of his musical legacy, which continues unabated to this day. There are Christmas cards here, too; contracts and invoices; selections from Lisa Marie’s childhood scrapbook; and even a picture of the champagne bottle (signed) from Elvis and Priscilla’s wedding. Elvis by the Presleys is the tumultuous story of the life of a lovely yet complex man; a portrait of the career of a brilliantly accomplished yet often frustrated artist; an insider’s tale of enduring love, related with warmth and unguarded candor . . . and a story told the way only a family can tell it.
With many imitators but no equals, the Hidden Travel Guides take travellers beyond the typical tourist spots and introduce them to the more offbeat attractions of each featured destination. For those who want to discover the best cultural events, historical sites, outdoor activities, and secluded inns, these guides separate the exceptional from the ordinary. And now, with the addition of web site listings, enhanced maps, intriguing text pull-outs, and sample itineraries, no guide is more engaging, readable, and helpful.Don't miss Hidden Wine Country! In this focused and far-reaching guide to California's Wine Country, tour information for more than 100 famous and lesser-known wineries is provided in full, fascinating detail.
View our feature on Lisa Daily's Fifteen Minutes of Shame. What happens when America’s favorite dating expert finds out on national television that her husband is cheating on her? Darby Vaughn’s fifteen minutes of fame quickly becomes fifteen minutes of shame when the story of her divorce is splashed across supermarket tabloids. If Darby takes her philandering husband back, her career will be over. If she doesn’t, she’ll lose the only man she’s ever loved. As she rebuilds her life with help from her girlfriends, Darby has to make some tough choices, but she stays true to her heart every step of the way.
A humorous journey from ’80s Manhattan to the wild side of small-town living, from bestselling author Lisa Alther Clea Shawn is exhausted by her life: her globe-trotting career as a travel photographer, her successful husband’s numerous liaisons, and the unrequited love she feels for her best friend, Elke. She decides to get away from her Manhattan townhouse—and a city in the throws of the ’80s—and move to Roches Ridge, the picturesque Vermont town she visits on a ski trip. Roches Ridge is quiet, sleepy, and seemingly unchanged by the times. But Clea soon discovers this small town has big secrets—and even bigger characters. From the Don Johnson look-alike who introduces his salon’s clientele to punk hairstyles and the band of militant lesbians camped out in Mink Creek to the romance-writing cosmetics saleswoman turned stalker and the strapping hillbilly with a predilection for animal skeleton art, Roches Ridge is livelier than Clea originally thinks. . . . A rollicking small-town adventure, Bedrock features Alther’s signature mix of unexpected, humorous characters, and a charming heroine on the long bumpy road to self-actualization. This ebook features an illustrated biography of Lisa Alther, including rare photos from the author’s personal collection.
Now in paperback, the fifth installment in the critically acclaimed, bestselling, Edgar Award-nominated series about a fearless private investigator Izzy Spellman and her quirky, yet endearing, family of sleuths.
The deadly secrets of a long-ago summer lead to a reunion with a ruthless killer in the #1 New York Times bestselling author’s detective thriller. It starts as a prank—a way for teenage counselors to blow off steam after a long summer at Camp Horseshoe on the Oregon coast. Jo-Beth Chancellor wants to give Monica O’Neal a little scare. Monica has it coming, and no one will get hurt—so what could go wrong? Everything. Twenty years later, Lucas Dalton, a senior detective with the sheriff’s department, is investigating human remains discovered in a cavern on the former campgrounds. Lucas knows the spot well. His preacher father ran the camp, and Lucas worked there that infamous summer when two girls went missing. No one knows what happened, though with a dangerous convict on the loose, gossip was rife that they were kidnapped, or worse. Now seven former female counselors are coming back to the small Oregon town—among them, Bernadette Alsace, the woman Lucas never forgot. Each one knows something about that terrible night. Each promised not to tell. And as they reunite, a new horror unfolds. First comes the simple, terrifying text message: YOU WILL PAY. Then, the murders begin.
The author of "The Official Preppy Handbook" evaluates the world of preppies thirty years later, tracing how this generation has adapted to such modern challenges as the Internet, cell phones, and political correctness.
From a legendary music journalist with four decades of unprecedented access, an insider’s behind-the-scenes look at the major personalities of rock and roll. Lisa Robinson has interviewed the biggest names in music—including Led Zeppelin, the Rolling Stones, John Lennon, Patti Smith, U2, Eminem, Lady Gaga, Jay Z, and Kanye West. She visited the teenage Michael Jackson many times at his Encino home. She spent hours talking to John Lennon at his Dakota apartment—and in recording studios just weeks before his murder. She introduced David Bowie to Lou Reed at a private dinner in a Manhattan restaurant, helped the Clash and Elvis Costello get their record deals, was with the Rolling Stones on their jet during a frightening storm, and was mid-flight with Led Zeppelin when their tour manager pulled out a gun. A pioneering female journalist in an exclusive boys’ club, Lisa Robinson is a preeminent authority on the personalities and influences that have shaped the music world; she has been recognized as rock journalism’s ultimate insider. A keenly observed and lovingly recounted look back on years spent with countless musicians backstage, after-hours, and on the road, There Goes Gravity documents a lifetime of riveting stories, told together here for the first time.
In Chanel: An Intimate Life, acclaimed biographer Lisa Chaney tells the controversial story of the fashion icon who starred in her tumultuous era Coco Chanel was many things to many people. Raised in emotional and financial poverty, she became one of the defining figures of the twentieth century. She was mistress to aristocrats, artists and spies. She broke rules of style and decorum, seducing both men and women, yet in her work expected the highest standards. She took a 'plaything' and turned it into a global industry which defined the modern woman. Filled with new insights and thrilling discoveries, Lisa Chaney's Chanel provides the most defining and provocative portrait yet. 'Chaney's research is laudable, uncovering fresh details of Chanel's well-trodden rag trade to riches story' Evening Standard 'An unflinching examination of the historically inscrutable designer' Vogue Lisa Chaney has lectured and tutored in the history of art and literature, made TV and radio broadcasts on the history of culture, and reviewed and written for journals and newspapers, including The SundayTimes, the Spectator and the Guardian. She is the author of two previous biographies: Elizabeth David and Hide-and-Seek With Angels: The Life of J.M. Barrie.
The controversial story of Chanel, the twentieth century's foremost fashion icon. Revolutionizing women's dress, Gabrielle "Coco'' Chanel was the twentieth century's most influential designer. Her extraordinary and unconventional journey-from abject poverty to a new kind of glamour- helped forge the idea of modern woman. Unearthing an astonishing life, this remarkable biography shows how, more than any previous designer, Chanel became synonymous with a rebellious and progressive style. Her numerous liaisons, whose poignant and tragic details have eluded all previous biographers, were the very stuff of legend. Witty and mesmerizing, she became muse, patron, or mistress to the century's most celebrated artists, including Picasso, Dalí, and Stravinsky. Drawing on newly discovered love letters and other records, Chaney's controversial book reveals the truth about Chanel's drug habit and lesbian affairs. And the question about Chanel's German lover during World War II (was he a spy for the Nazis?) is definitively answered. While uniquely highlighting the designer's far-reaching influence on the modern arts, Chaney's fascinating biography paints a deeper and darker picture of Coco Chanel than any so far. Movingly, it explores the origins, the creative power, and the secret suffering of this exceptional and often misread woman.
When the body of an American archaeologist is found floating in the Yangzi River, Ministry of Public Security agent Liu Hulan and her husband, American attorney David Stark, are dispatched to Site 518 to investigate. As Hulan scrutinizes this death—or is it a murder?—David, on behalf of the National Relics Bureau, tries to discover who has stolen from the site an artifact that may prove to the world China’s claim that it is the oldest uninterrupted civilization on earth. This artifact is not only an object of great monetary value but one that is emblematic of the very soul of China. Everyone—from the Chinese government, to a religious cult, to an unscrupulous American art collector—wants this relic, and some, it seems, may be willing to kill to get it. At stake in this investigation is control of China’s history and national pride, and even stability between China and the United States. The troubled Hulan must overcome her own fears of failure, while David tries desperately to break through the shell that has built up around his wife. As Hulan and David are enmeshed in international schemes for power and the turbulence of their own relationship, these hunters after the truth become the hunted—in a fast-driving narrative set against the backdrop of the building of the Three Gorges Dam, the largest and most expensive project China has undertaken since the Great Wall and the subject of great international debate. It is here, in the heart of the Three Gorges, that David and Hulan will battle their enemies and their own natures to see who will win China’s dragon bones. Dragon Bones combines ancient myth with contemporary anxieties concerning religious fanaticism and terrorism to tell a story of love, betrayal, history, ecology, greed—and gory murder.
Lisa Williams is one of the world's most accurate mediums. Taught by her grandmother both on this plane and in the afterlife, her extraordinary gift for communicating with Spirit and those that have passed on has led her from humble origins to become one of America's most beloved TV stars as the host of "Life Among the Dead". Her incredible story to find acceptance both from those she cared about and the strangers who came to her for help led to the development of abilities that have been described as always accurate and often unbelievable: • Communicating with those that have passed over • Predicting life events • Diagnosing disease • Sensing cheating husbands!
Alex has planned and executed her life with laser focus since she first met her future husband at the play-doh table on the first day of kindergarten. They have a terrific life, a gorgeous house on the bay, and fantastic careers they love. There's only one problem: Alex's husband has a secret. A big one. Now, Alex’s perfectly planned life has completely fallen apart, her biological clock is starting to feel like the timer on a nuclear device, and she finds herself drooling over her completely-dreamy-but-definitely-off-limits client, a star chef opening a hot new restaurant. Armed with dating guidance from her oddball collection of advisers—including her gay ex-husband, a foul-mouthed political consultant, a perkily masochistic yogi, and a pot-smoking octogenarian—Alex navigates the booby-trapped world of modern dating, in her search for a second chance at love in Single-Minded by Lisa Daily.
For things to do and see visitors to London are spoiled for choice. Whether you are in London for a long trip or a quick taste of the city the Eyewitness Travel Guide will help you to make the most of your time. You will find suggestions on what to see, how to get about and where to eat and stay. Annually revised and updated and with beautiful new full-color photos, illustrations, and maps, this guide includes information on local customs, currency, medical services, and transportation. Consistently chosen over the competition in national consumer market research. The best keeps getting better!
Mr. G and His Ladies is a beautiful and gritty tale of loyalty, love, and spiritual connection between societies lost and overlooked. These new bonds create a family born in the blood of society's wretches. Govinda's story begins when karma baptizes him as an agent after the murder of his mother and the violation of his sister, but being karma's agent takes him away from his home and family to New York. There, Govinda creates a new life of love, joy, and retribution. The growing family strengthens and elevates with each trial and tragedy that tests their bonds. Celebration and joy never allow the eclectic family to be defeated by life's darkest corners. The karmic wheel Govinda began turning decades before comes full circle under the marquee of Mr. G's legacy.
Vacation ownership is becoming a mainstream travel product. Continued growth based on number of units sold and an increasing number of international brands has placed this segment in a very strong position. As the market continues to grow there is an increasing demand for clear and engaging sources of information on the key issues and components of vacation ownership, from both hospitality management students and the public. This book updates hospitality students in this vacation sector, provides the key background information, explanation of the growth, the components to vacation ownership management and an overview of opportunities in vacation ownership management. Timeshare Management provides the understanding of the financing, marketing, sales, management, and human resource issues surrounding the subject - vital to any hospitality and tourism student.
Have you ever lost out on a promotion? Struggled with a difficult conversation? Been put on the spot and blanked? Imagine if... ...you were better at persuading others and negotiating for what you want. ...you were more fluent at introducing yourself, making conversation, and following up. ...you were better at delivering feedback, receiving criticism, and using positive language. ...you were perceived as more diplomatic and charismatic. Smart Talk applies up-to-date communication research to everyday situations and gives smart, practical, step-by-step directions to achieve results. Smart Talk is no ordinary book— it's the Swiss Army Knife of communication—a comprehensive set of tools to build strong relationships and avoid communication breakdowns. With proven strategies and practical action plans, Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion. Never again will you dread a holiday party or be rendered speechless at a business meeting. Backed by solid research and written in an engaging narrative style with a warm sense of humor, communication expert Lisa B. Marshall translates her wealth of experience into practical, fresh advice to help you navigate any complex situation, and achieve professional success.
An accessible guide to the most recent information about autism The revised and updated second edition of A Practical Guide to Autism offers an authoritative guide to the diagnosis, assessment, and treatment of Autism/Autism Spectrum Disorder. Written by two highly regarded medical professionals, the book offers parents, family memberts, and teachers a useful review of the concept of autism, its diagnosis, and the most current treatments available. This comprehensive resource covers the range of the condition in infants, young, and school age children, adolescents, and adults. The authors explore evidence-based treatments and review of some of the alternative and complementary treatments proposed for autism. Information on educational programs and entitlement services are also provided. In addition, the book contains information on issues, such as medical care, medication use, safety, behavioral, and mental health problems. The book covers the range of ages and entire spectrum of autism and provides an introduction to the diagnostic concept. With the expanding number of treatments and interventions this book is a useful guide for all those involved in caring for individuals on the autism spectrum. This important guide: Offers lists of resources for parents and professionals compiled by experts in the field and reviewed by parents. Includes updated research that adheres to DSM-5 standards. Provides an accessible resource with succinct content delivery Contains new discussions on modern treatments that have been identified since the publication of the first edition. Written for parents, teachers, and caregivers, A Practical Guide to Autism, Second Edition offers an updated and expanded edition to the practical guide to autism.
The only museum in the United States dedicated entirely to the art form of dance, the National Museum of Dance and Hall of Fame opened in June 1987, after a short preview season the summer before. This unique and special place celebrates its thirtieth anniversary in 2017. To commemorate this milestone, Lisa Schlansker Kolosek has created a rich pictorial history tracing not only the museum's remarkable evolution but the relevance of the museum to the city of Saratoga Springs, New York. Kolosek tells the story of the museum's origins, from its notable founders' grand idea to the selection and complete renovation of a historic 1920s bath house as its home. Combining a complete survey of exhibitions presented by the museum and the incredible history of the Hall of Fame, which recognizes dance luminaries across multiple genres, this book offers an in-depth look at the museum's expansive collection of costumes, visual art, and archival materials. The book also covers the history of the museum's Lewis A. Swyer Studios and School of the Arts, a leader in dance education. Beautifully illustrated with more than four hundred photographs, this book pays tribute to the immense impact of the National Museum of Dance and Hall of Fame.
The Philippines became Canada’s largest source of short- and long-term migrants in 2010, surpassing China and India, both of which are more than ten times larger. The fourth-largest racialized minority group in the country, the Filipino community is frequently understood by such figures as the victimized nanny, the selfless nurse, and the gangster youth. On one hand, these narratives concentrate attention, in narrow and stereotypical ways, on critical issues. On the other, they render other problems facing Filipino communities invisible. This landmark book, the first wide-ranging edited collection on Filipinos in Canada, explores gender, migration and labour, youth spaces and subjectivities, representation and community resistance to certain representations. Looking at these from the vantage points of anthropology, cultural studies, education, geography, history, information science, literature, political science, sociology, and women and gender studies, Filipinos in Canada provides a strong foundation for future work in this area.
Written by a team of clinicians specializing in the treatment of children and adolescents, this professional guide offers a comprehensive, practical resource for implementing exposure therapy when treating children and adolescents with anxiety. Each chapter is devoted to tailoring exposure work to a specific anxiety-related condition, such as separation anxiety, phobias, panic, social anxiety, and more, using a variety of creative exposure ideas and activities. In Exposure Therapy for Treating Anxiety in Children and Adolescents, you’ll find detailed hierarchies and clinical suggestions for treating each specific childhood anxiety condition, including separation anxiety, school refusal, selective mutism, specific phobia, generalized anxiety, panic disorder, social anxiety, obsessive compulsive disorder (OCD), and emotion tolerance. The book also offers an overview of exposure therapy and its implementation in children and adolescents, including a review of current research and empirical findings on this approach. With this book, you’ll also find solid strategies for conducting detailed clinical assessments, so you can gain a greater understanding the specific anxiety triggers and factors that play a role in the development of and maintenance of the child’s problem, and learn how this information can be used to guide you in your development of specific exposure exercises. Finally, you’ll find tips on how to assess for family variables that may contribute to the maintenance of the child’s condition, as well as ways to work with parents in becoming effective coaches for their children during exposure-based activities. Children are vastly different than adults in their treatment needs and in the process through which effective therapy is implemented. If you’re looking for clear, practical guidelines for designing, adapting, and implementing specific exposure exercises for your young clients, this book provides everything you need in one place.
What we ate, how we ate, and how eating changed during America’s first real food revolution, 1900–1910. Before Julia Child introduced the American housewife to France’s cuisine bourgeoise, before Alice Waters built her Berkeley shrine to local food, before Wolfgang Puck added Asian flavors to classical dishes and caviar to pizza, the restaurateurs and entrepreneurs of the early twentieth century were changing the way America ate. Beginning with the simplest eateries and foods and culminating with the emergence of a genuinely American way of fine dining, Repast takes readers on a culinary tour of early-twentieth-century restaurants and dining. The innovations introduced at the time—in ingredients, technologies, meal service, and cuisine—transformed the act of eating in public in ways that persist to this day. Illustrated with photographs from the time as well as color plates reproducing menus from the New York Public Library’s Buttolph Menu Collection, Repast is a remarkable record of the American palate.
NEW YORK TIMES BESTSELLER • An award-winning guide to the sometimes erratic and confusing behavior of teenage girls that explains what’s going on, prepares parents for what’s to come, and lets them know when it’s time to worry. Look for Under Pressure, the companion guide to coping with stress and anxiety among girls, available now. In this sane, highly engaging, and informed guide for parents of daughters, Dr. Damour draws on decades of experience and the latest research to reveal the seven distinct—and absolutely normal—developmental transitions that turn girls into grown-ups, including Parting with Childhood, Contending with Adult Authority, Entering the Romantic World, and Caring for Herself. Providing realistic scenarios and welcome advice on how to engage daughters in smart, constructive ways, Untangled gives parents a broad framework for understanding their daughters while addressing their most common questions, including • My thirteen-year-old rolls her eyes when I try to talk to her, and only does it more when I get angry with her about it. How should I respond? • Do I tell my teen daughter that I’m checking her phone? • My daughter suffers from test anxiety. What can I do to help her? • Where’s the line between healthy eating and having an eating disorder? • My teenage daughter wants to know why I’m against pot when it’s legal in some states. What should I say? • My daughter’s friend is cutting herself. Do I call the girl’s mother to let her know? Perhaps most important, Untangled helps mothers and fathers understand, connect, and grow with their daughters. When parents know what makes their daughter tick, they can embrace and enjoy the challenge of raising a healthy, happy young woman. BOOKS FOR A BETTER LIFE AWARD WINNER “Finally, there’s some good news for puzzled parents of adolescent girls, and psychologist Lisa Damour is the bearer of that happy news. [Untangled] is the most down-to-earth, readable parenting book I’ve come across in a long time.”—The Washington Post “Anna Freud wrote in 1958, ‘There are few situations in life which are more difficult to cope with than an adolescent son or daughter during the attempt to liberate themselves.’ In the intervening decades, the transition doesn’t appear to have gotten any easier which makes Untangled such a welcome new resource.”—The Boston Globe
Being American has always been a wonderful thing. But after September 11, 2001, patriotism soared. Not since the 1940s had America been attacked with such unexpected and horrible decisiveness. From sea to shining sea, the response was deafening. Americans raised their flags, raised their voices, and vowed to stand united.Of course, we're still bound by our sense of humor, a cornerstone of our country's proud past and present. In 1,003 Great Things About America, authors Lisa Birnbach, Ann Hodgman, and Patricia Marx perfectly sum up that combination of humor and hope, wit and wonder, that makes America so magnificent.What are some of the best things about America? As this talented trio of authors remind us:o Apple pieo John Wayneo Mount Rushmoreo Elviso BaseballThe list goes on and on. From beginning to end, 1,003 Great Things About America serves as a keen and admiring look at those elements that give our nation its indefatigable character. From Frank Sinatra to the Super Bowl, from hamburgers to the Hamptons, 1,003 Great Things About America rings true and timeless.Our other 1,003 Great Things books have focused on everything from kids to moms to teachers. Most recently, 1,003 Great Things About Getting Older sold more than 150,000 copies. 1,003 Great Things About America is certain to become a best-seller, as citizens from coast to coast yearn to remind themselves about the best parts of the place they call home.
Leadership for Green Schools provides aspiring and practicing leaders with the tools they need to facilitate the design, leadership, and management of greener, more sustainable schools. Framed by theory and research, this text draws from the fields of sustainability science, built learning environment, and educational leadership to explain what green schools look like, what role school buildings play in advancing sustainable organizational and instructional practices, and why school leaders are "greening" their leadership. Sustainability can often seem like an unreachable, utopian set of goals, but this important resource uses illustrative examples of successful schools and leaders to show how establishing and managing green schools aligns with the work they are already doing to restore engaged learning within their schools and communities. Leadership for Green Schools is a unique and important resource to help leaders reduce the environmental impact of school buildings and immerse students in purposeful, meaningful learning for a sustainable, just future. Special Features: Examples from award-winning schools and leaders—best-practices and illustrative examples throughout make whole school sustainability come to life and show how green leadership is a real possibility for the reader. Aligned with Professional Standards for Educational Leadership—provides the tools necessary for leaders to advance sustainability goals while at the same time fulfilling the core purposes of their job. End-of-chapter discussion questions—valuable pedagogical tools invite personal reflection and conversation.
Available for the first time in this stunning electronic edition, THE LISA SCOTTOLINE COLLECTION: VOLUME 1 is sure to delight the #1 New York Times bestselling author's millions of fans. Includes: LOOK AGAIN When reporter Ellen Gleeson gets a "Have You Seen This Child?" flyer in the mail, she almost throws it away. But something about it makes her look again... The child in the photo looks exactly like Ellen's adopted son, Will. But how could it be if the adoption was lawful? Everything inside her tells her to deny what she sees. But Ellen won't rest until she finds out the truth. And she can't shake the question: If Will rightfully belongs to someone else, should she keep him or give him up? Ellen makes the wrenching decision to investigate, following a trail of clues no one was meant to uncover. And when she digs too deep, she risks losing her life—and that of the son she loves. SAVE ME Nobody could have foreseen what would happen the day that Rose McKenna volunteers in the cafeteria of her daughter's elementary school. Rose does it to keep a discreet eye on her third-grader, Melly, a sweet, if shy, child who was born with a facial birthmark that has become her own personal bull's-eye. Melly has been targeted by the mean girl at their new school and gets bullied every day, placing Rose in a no-win position familiar to parents everywhere. Do we step in to protect our children when they need us, or does that make things worse? When the bully starts to tease Melly yet again, Rose is about to leap into action—but right then, the unthinkable happens. Rose finds herself in a nightmare, faced with an emergency decision that no mother should ever have to make. Would she sacrifice another mother's child to save her own? What she decides in that split second derails Rose's life and jeopardizes everything she holds dear—her family, her marriage—and even her own life...
To the world at large Samantha has it all: marriage to her high school boyfriend Jason, now a wealthy entrepreneur, a fifteen-year-old son and a residence in the smart part of town. But Sam has managed to survive her marriage only by suppressing the dark secret that she was forced into a marriage she never wanted and obliged to sacrifice the love of her life. On a visit to her hometown she meets for the first time in fifteen years the man who should have been hers, Kelly Ty. The onetime schoolboy nerd has turned into a handsome, bronzed surfer of international acclaim. Sam realizes that the pain of losing her, which drove him to success, was ironically the best thing that ever happened to him...but the indefinable sense of emptiness within her continues to grow. Lisa Reed takes us back to Sam's school days, interspersing past and present, as the story unfolds. The tension between Sam and Jason mounts, and she lights the fuse... LISA REED Lisa Reed is by vocation a sensational writer, by profession a teacher of children with special educational needs and, through her marriage to Dizzy Reed of Guns n' Roses, she is right at the centre of Californian rock. Fifteen Years is Lisa's third novel. Her debut novel, Sabra's Soul, took us to the heart of the Californian rock music scene in a story of love, lust and betrayal. In her second novel, Ember's Flame, the heroine is drawn into a love triangle with the man she is to marry and the man she knows she can never have. A true Californian, where she still resides, Lisa is the mother of two beautiful daughters.
When the going's tough, companies that survive will be those that build the greatest loyalty—by exceeding expectations. Yet, too often, companies ignore their customers' needs and wants. Today, industries like airlines, retail businesses, and restaurants are feeling consumer pushback. With new, updated examples from more than fifty companies—from Chik-Fil-A restaurants to the Ritz-Carlton hotel chain to online retailer Zappos.com—this book shows managers how to go from so-so service to amazing service. In today's market, customer service is a key competitive advantage. This book shows you how to expand your customer base when the industry is shrinking, use new media to reach consumers, and make a lasting, great impression on customers. When businesses are fighting to survive, creating a great experience for customers isnit just important—it's essential.
When Madison Bloom ends up at the local community college and meets the attractive, yet mysterious, Nathan Bradley, her world takes a dramatic turn. With his passion for art, especially the Impressionists, and their passion for each other, Nathan seems to be the perfect guy. But Nathan has a secret life and a dangerous connection to the underground world of art theft. What Madison doesn't realize is that the closer she gets to Nathan, the easier it is for his enemies to use her to get what they want. And it might be too late for one of them. An art thief kidnaps a college art student and ransoms her for a stolen painting, but he didn't expect her to steal it back."--Page 4 of cover.
Thank you for visiting our website. Would you like to provide feedback on how we could improve your experience?
This site does not use any third party cookies with one exception — it uses cookies from Google to deliver its services and to analyze traffic.Learn More.