Leonard Drucker's Books

Performance Management:

Concepts, Skills and Exercises

By: Robert Cardy,Brian Leonard

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Performance Management:

Concepts, Skills and Exercises

By: Robert Cardy,Brian Leonard

This comprehensive text provides an engaging examination of the entire process of performance management. It balances concepts with practical skill-based exercises, and gives readers both an understanding of performance management and the ability to manage performance. An online Instructor's Manual is available to adopters, and free PPTs are available through the author's website.

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Page Count

279

Publisher

Routledge

Published Date

ISBN 10

1317462920

ISBN 13

9781317462927

Leadership Intelligence

Navigating to Your True North

By: Wanda S. Maulding Green,Edward E. Leonard

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Leadership Intelligence

Navigating to Your True North

By: Wanda S. Maulding Green,Edward E. Leonard

Much like Gardner’s Multiple Intelligences, Maulding-Green and Leonard have, in Leadership Intelligence: The Journey to Your True North, postulated a theory regarding the age old question, ‘are leaders born or are leaders made?’ This theory is predicated on the idea that there is a genetic predisposition toward leadership via the vehicle of imprinting. The five critical factors which undergird the tenets of Leadership Intelligence, are delineated and developed through the lens of the soft skills of a leader. There is further clarification as to why some leaders seem to have ‘a greater intensity’ of these factors than their peers. To aid the reader in relating to the theory, a conceptual model based on a GPS is threaded throughout each chapter interweaving both examples and understandable content. The model relates keeping the organization moving in a true north fashion. The final chapters reveal how a leader can develop or enhance these skills and how he/she can avoid leadership derailment, due to neglecting them.

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167

Publisher

Rowman & Littlefield

Published Date

ISBN 10

1475827490

ISBN 13

9781475827491

Everything I Needed to Know About Business ... I Learned from a Canadian

By: Leonard Brody,David Raffa

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Everything I Needed to Know About Business ... I Learned from a Canadian

By: Leonard Brody,David Raffa

If you want to read about...fascinating can-do business builders by two razor-sharp doers themselves, this is the book. If you want to disprove the ugly myth that 'Canada' and 'entrepreneurial' do not compute in a single sentence, this is also the book. Open it up and get acquainted with a bevy of compelling characters who reveal how they've don it and get their tips on how you can do it, too." —Edward Greenspon, Editor-in-Chief, The Globe and Mail "I am neither a businessman an entrepreneur, but this book gave me practical ideas on how to better cope in an industry that, like so many others, is changing at the speed of light. Brody and Raffa chronicle some amazing and inspirational Canadian success stories and in doing so offer valuable lessons on how to harness teamwork, creativity and - above all - passion into any workplace." —Scott White, Editor-in-Chief, The Canadian Press LEARN THE FINE ART OF MANAGEMENT FROM LEADERS ADN ENTREPRENEURS AROUND THE WORLD... ...ALL OF WHOM HAPPEN TO BE CANADIAN. Lessons on teamwork from Homer Simpson? World-renowned architect, Moshe Safdie, on organizational design? Joe Boxer, guerilla marketer? How can vision turn a single Toronto motel into the global luxury Four Seasons chain? Isadore Sharp shares his insights. How can anybody sell a multimillion-dollar pharmaceutical company in just one week? Leslie Dan Tells you how he did it. Everything I Needed to Know About Business...I Learned From a Canadian offers first-hand insights, experience, and best practices from twenty-four business and culture leaders, all of whom have achieved excellence in a particular area of business,at home and on the world stage. Some are household names, others are barely known outside their own industry, but they all share the secrets of their amazing success. New to this Second Edition are four brand new chapters on luminaries such as Stewart Butterfield, the mind behind Flickr; and Graydon Carter, Editor-in-Chief of Vanity Fair. With additional mini-profiles of four entrepreneurial up-and comers, this new edition offers more advice and inspiration than ever. Each chapter features "5 Things You Need to Know" - the essential lessons from the leaders and entrepreneurs who have been there and done it all. You'll learn the best of business wisdom, get practical advice on company building, and discover how to prosper in one of the most challenging market environments in history. This book offers management lessons that are as entertaining as they are instructive, all built around the deep thoughts and insights of leaders who are the best in business. The authors are graciously donating all of their profits from the sale of this book in Canada to young Canadian entrepreneurs who are trying to make our world a better place.

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387

Publisher

John Wiley & Sons

Published Date

ISBN 10

0470738650

ISBN 13

9780470738658

Homelands

Southern Jewish Identity in Durham-Chapel Hill and North Carolina

By: Leonard Rogoff

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Homelands

Southern Jewish Identity in Durham-Chapel Hill and North Carolina

By: Leonard Rogoff

Homelands blends oral history, documentary studies, and quantitative research to present a colorful local history with much to say about multicultural identity in the South. Homelands is a case study of a unique ethnic group in North America--small-town southern Jews. Both Jews and southerners, Leonard Rogoff points out, have long struggled with questions of identity and whether to retain their differences or try to assimilate into the nationalculture. Rogoff shows how, as immigrant Jews became small-town southerners,they constantly renegotiated their identities and reinvented their histories. The Durham-Chapel Hill Jewish community was formed during the 1880s and 1890s, when the South was recovering from the Reconstruction era and Jews were experiencing ever-growing immigration as well as challenging the religious traditionalism of the previous 4,000 years. Durham and Chapel Hill Jews, recent arrivals from the traditional societies of eastern Europe, assimilated and secularized as they lessened their differences with other Americans. Some Jews assimilated through intermarriage and conversion, but the trajectory of the community as a whole was toward retaining their religious and ethnic differences while attempting to integrate with their neighbors. The Durham-Chapel Hill area is uniquely suited to the study of the southern Jewish experience, Rogoff maintains, because the region is exemplary of two major trends: the national population movement southward and the rise of Jews into the professions. The Jewish peddler and storekeeper of the 1880s and the doctor and professor of the 1990s, Rogoff says, are representative figures of both Jewish upward mobility and southern progress.

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410

Publisher

University of Alabama Press

Published Date

ISBN 10

0817313567

ISBN 13

9780817313562

Pollution and the Struggle for the World Product

Multinational Corporations, Environment, and International Comparative Advantage

By: H. Jeffrey Leonard

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Pollution and the Struggle for the World Product

Multinational Corporations, Environment, and International Comparative Advantage

By: H. Jeffrey Leonard

Since the early 1970s, observers have noted that complying with environmental regulations might be a significant new factor in determining the locations of industries involved in world trade. Two related hypotheses have been offered to explain how environmental regulations are altering international comparative advantage in industrial production: first, that stringent regulations push industries out of the United States and other advanced industrial nations; second, that less developed countries compete to attract multinational industries by minimizing their own regulations.

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Page Count

268

Publisher

Cambridge University Press

Published Date

ISBN 10

0521027640

ISBN 13

9780521027649

Soultsunami

Sink or Swim in New Millennium Culture

By: Leonard Sweet

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Soultsunami

Sink or Swim in New Millennium Culture

By: Leonard Sweet

Road rage, animal rights, cyberporn, crystal healing, doctor-assisted suicide — everywhere we look, the signs all tell us we’re living in a post-Christian culture. Or are we? Leonard Sweet -- cultural historian, preacher, futurist, creatologist, and preeminent thinker -- firmly believes we live today in a pre-Christian society, fraught with challenges, dangers, critical choices, and above all, tremendous potential for the church. The outcome will depend on our response to today’s flood of religious pluralism that threatens to sweep us away. What will we do? Deny the reality of the incoming surge? "Hunker in the bunker," hermetically sealing ourselves in an increasingly out-of-touch church counterculture? Or will we boldly hoist our sails, and -- looking to God for guidance and strength -- move with confidence and purpose over the waves. SoulTsunami is a fascinating, even mind-numbing look at the implications of our changing world for the church in the 21st century. With uncanny wisdom and trademark wit, Leonard Sweet explores ten key "futuribles" (precision guesses that fall short of predictions), expanding on and relating topics ranging from the reentry of theism and spiritual longing in contemporary society, to the impact of modern technology, to the global renaissance, to models for the church to reach people caught in the cultural maelstrom. Here are eye-opening perspectives on the church from within and from without — from its surrounding society.Lively, well-written, and provocative, SoulTsunami is a clarion call for Christians to remove their tunnel-vision glasses and take a good look at the swelling postmodern flood. It also is a voice of encouragement, affirming the church in its role as God’s lifeboat. And it is a passionate, prophetic guide, pointing the way to reach a world swept out to sea.

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Page Count

598

Publisher

Zondervan

Published Date

ISBN 10

0310865530

ISBN 13

9780310865537

Summoned to Lead

By: Leonard Sweet

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Summoned to Lead

By: Leonard Sweet

Leadership Re-VisionedCast a vision, set a strategy, rally the troops, and take the hill—you don’t need another book to rehash the well-worn principles of modern leadership. But if you’re looking for something different, something that . . .approaches leadership as an art as well as a scienceinspires hope and expectation in those of us who aren’t born leaderschallenges those with leadership roles to explore new possibilities. . . then Leonard Sweet wants to help you discover a very different kind of leadership vision. It’s one you hear if your ears are open, and it could summon you at any time. When you respond, the puzzle pieces of who you are will fit together into a leader others follow because you’ve answered a call, not trained for a position. “The church has it all wrong. It is trying to train leaders. Instead, it ought to train everyone to listen and to develop their own soundtrack.”Leaders don’t see a vision, says Sweet, they hear one. “Sound becomes sight. Leaders hear life.”For a sonogram of “acoustic leadership,” Sweet takes us inside the incredible account of Sir Ernest Shackleton, the celebrated polar explorer who led his entire crew of twenty-seven from disaster in the Antarctic to safety. Called “the greatest leader that ever came on God’s earth, bar none,” Shackleton objectifies the goals of Sweet’s own exploration in search of wisdom for today and tomorrow’s truly compelling, voice-activated leaders.Right now, you may be leading many people or just yourself. But who knows what tomorrow—or a minute from now—will call forth in you. Are your ears open?

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179

Publisher

HarperChristian + ORM

Published Date

ISBN 10

031083404X

ISBN 13

9780310834045

The Soft Skills of Leadership

Navigating with Confidence and Humility

By: Wanda S. Maulding Green,Edward E. Leonard

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The Soft Skills of Leadership

Navigating with Confidence and Humility

By: Wanda S. Maulding Green,Edward E. Leonard

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146

Publisher

Rowman & Littlefield

Published Date

ISBN 10

1475849591

ISBN 13

9781475849592

On Great Service

A Framework for Action

By: Leonard L. Berry

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On Great Service

A Framework for Action

By: Leonard L. Berry

Improving service quality has finally become a top priority of management today, yet according to service quality expert Leonard Berry only a handful of companies have managed to determine exactly what to improve and how to improve it. For the past two years, Berry studied dozens of companies of all sizes renowned for their capacity to deliver what they promise and more. From his on-site observation of the strategies and practices of such companies as Mary Kay Cosmetics, Tattered Cover Book Store, Longo Toyota & Lexus, Lakeland Regional Medical Center, and Hard Rock Cafe, Berry has constructed a dynamic new framework for improving service. This framework provides a roadmap for implementation found nowhere else in the service quality literature. In every chapter Berry draws on his twelve years of research in service quality to explain each part of the framework in detail. He provides rich insights and inspiring examples of great service -- including numerous examples unique to this book as well as the classic success stories of USAA, Taco Bell, and many more. Berry shows that a company must (1) develop service leadership skills and values -- a concept substantially different from developing general leadership; (2) build a service quality information system; and (3) create a comprehensive service strategy based on the four principles of great service: reliability, surprise, recovery, and fairness. He demonstrates how these four principles, when adopted by the leadership and infused into the systems of a service company, are the building blocks of the framework and form the anchor for implementation. Berry shows how the "artistry" of great service can be systematically created from this foundation through a company's organizational structure, technology, and often under utilized human resources assets. He challenges service managers to set their service quality aspirations higher, and his innovative, practical ideas will help them achieve those higher standards. Linking service excellence to value creation, Berry provides solid financial reasons for the necessity of great service. Here, at last, is the book for which managers in every service industry have waited: Leonard Berry's "operating manual" for turning plans for great service into action.

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301

Publisher

Simon and Schuster

Published Date

ISBN 10

143910526X

ISBN 13

9781439105269

STEM Moms

Design, Build, and Test to Create the Work-Life of Your Dreams

By: Cassie Leonard

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STEM Moms

Design, Build, and Test to Create the Work-Life of Your Dreams

By: Cassie Leonard

Use your technical, leadership, and life skills to navigate your dream career. Women are leading innovations in engineering and science. When we also choose to become parents, we become even more dynamic, multi-skilled, tenacious trailblazers! Unfortunately, most mothers in science and engineering are regularly isolated while facing a daunting combination of challenges – unconscious (and conscious) bias, misguided societal expectations, chaotic hybrid schedules, mom-guilt... STEM moms need mentors and friends who have similar experiences. WE NEED TO SHARE OUR STORIES! Written by an engineer, senior leader, executive career coach, and mother of two, this is a playbook for caregivers who want to stop surviving and start thriving. STEM Moms provides tools to identify your transferable skills (aka superpowers), define your highly personalized life and career values, and achieve your unique definition of success – while avoiding burnout and imposter syndrome. Why STEM Moms? · Set and hold boundaries. · Break the bias. · Trust your gut. · Embrace your magic. · Own what “balance” means to you. · Grow diversity. This book's career development and coaching strategies are for anyone who wants to find success, no parenthood required! Allyship Matters! Grab a 2nd copy to share with your peer, sister, mentor, mentee, partner and/or advocate! This book offers practical advice and guidance on improving diversity in STEM by being an ally to women, LGBTQIA+ individuals, and other underrepresented groups. Includes digital access to all of the worksheets found inside. Buy your copy today.

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153

Publisher

ELMM Press

Published Date

ISBN 13

9798988720515

The Three Hardest Words

In the World to Get Right

By: Leonard Sweet

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The Three Hardest Words

In the World to Get Right

By: Leonard Sweet

Three simple words–“I love you”–capture the heart of Jesus’ life and ministry. These three words form the bottom line and top drawer of all his teachings. And they remain the three hardest words in the world to get right. Two pronouns and a verb have never been so difficult to grasp, much less to practice. Popular culture has ruined love’s reputation by redefining it first as romance, and then as lust. But it’s not just the meaning of the word love that causes so much confusion. To fully understand love, we also need to find out who we are in God’s eyes and whom we are commanded to love. Following Jesus can be described as the daily practice of all three words: I. Love. You. There is nothing more rewarding, and nothing more risky. Join Leonard Sweet in this eye-opening, life-altering exploration of three simple, one-syllable words. After all, the lifestyle of love is the only life that Jesus calls you to live. There is nothing more challenging than adopting the three-word lifestyle of Jesus as your own. Perhaps you have wondered why love seems to work for everyone else, but not for you. Or maybe you’ve done your best to love those around you, but it seems that life has drained your last drop of trust and affection. Nothing is better than love when it’s right; and nothing is more destructive than attempts at love that fail to follow the Jesus prescription for a healthy life. Jesus devoted his earthly life to saying these three words–I love you–and teaching us how to say them. As Jesus defined love, it takes everything you’ve got…and then even more, which only God can give. The lifestyle of love is not something you can master on your own, but Jesus is ready to show you how. Starting today, you can learn to live “I love you”–the three hardest words in the world to get right. Leonard Sweet, PhD, serves as the E. Stanley Jones Professor of Evangelism at Drew Theological School in Madison, New Jersey. He is also a Distinguished Visiting Professor at George Fox University in Newberg, Oregon, and founder and president of SpiritVenture Ministries. He has written many books, including Out of the Question…Into the Mystery and the trilogy SoulTsunami, AquaChurch, and SoulSalsa.

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237

Publisher

WaterBrook

Published Date

ISBN 10

0307550869

ISBN 13

9780307550866

Leonard M. Savoie

Words from the Past, Thoughts for Today

By: Leonard M. Savoie

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Leonard M. Savoie

Words from the Past, Thoughts for Today

By: Leonard M. Savoie

First Published in 1996. Routledge is an imprint of Taylor & Francis, an informa company.

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286

Publisher

Taylor & Francis

Published Date

ISBN 10

0815322429

ISBN 13

9780815322429

Colored Gemstones

The Antoinette Matlins Buying Guide : how to Select, Buy, Care for & Enjoy Sapphires, Emeralds, Rubies, and Other Colored Gems with Confidence and Knowledge

By: Antoinette Leonard Matlins

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Colored Gemstones

The Antoinette Matlins Buying Guide : how to Select, Buy, Care for & Enjoy Sapphires, Emeralds, Rubies, and Other Colored Gems with Confidence and Knowledge

By: Antoinette Leonard Matlins

This book gives you all the information you need to buy, collect, sell or simply enjoy sapphires, emeralds, rubies and other coloured gemstones with confidence and knowledge. With more varieties than ever before to choose from, including altogether new gems, revolutionary new cuts and new ways to buy gems -- such as Internet auctions and TV shopping -- there has never been a more exciting time to buy or collect coloured gemstones. But there are also new high-tech treatments and sophisticated frauds to look out for. Lack of information, error or misrepresentation can make the thrill of buying a gem or piece of jewellery confusing, intimidating, overwhelming and costly. Buyers need a source of expert guidance. This practical, comprehensive, easy-to-understand guide provides all the information you need in order to know what to look for, and what to look out for, including: What qualifies as a "gemstone"?; How to evaluate colour -- and its impact on price; Deciding between a natural gem and an enhanced gem . . . and new glass-gemstone compositions; Coloured gemstone synthesis and treatment; What to get in writing; How to get what you want within your budget; Price guides for popular gems, opals and synthetic stones; Important information about buying on the Internet; What to ask when buying the stone . . . and much more! Written by an "insider", this easy-to-read guide is the "unofficial coloured gemstone bible" for anyone who wants to get the most for their money and enjoy what they have purchased.

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Page Count

226

Publisher

Gemstone Press

Published Date

ISBN 10

094376372X

ISBN 13

9780943763729

Web and Digital for Graphic Designers

By: Neil Leonard,Andrew Way,Frédérique Santune

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Web and Digital for Graphic Designers

By: Neil Leonard,Andrew Way,Frédérique Santune

Creative web design requires knowledge from across the design and technical realms, and it can seem like a daunting task working out where to get started. In this book the authors take you through all you need to know about designing for the web and digital, from initial concepts and client needs, through layout and typography to basic coding, e-commerce and working with different platforms. The companion website provides step-by-step tutorial videos, HTML/CSS styling tips and links to useful resources to really help you get to grips with all the aspects of web design. Working alongside the text are interviews with international designers and critical commentaries looking at best practice and theoretical considerations. Written for graphic designers, this book delivers more than just an instruction manual – it provides a complete overview of designing for the web.

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218

Publisher

Bloomsbury Publishing

Published Date

ISBN 10

1350027561

ISBN 13

9781350027565

The Liberated CEO

The 9-Step Program to Running a Better Business so it Doesn't Run You

By: Scott A. Leonard

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The Liberated CEO

The 9-Step Program to Running a Better Business so it Doesn't Run You

By: Scott A. Leonard

Achieve a better work/life balance with the innovative approach outlined here Author Scott Leonard is a successful business professional who adapted his business to allow him to achieve his goals and live his dreams now—while still working in the business he loves. His experience is an inspiring example of extreme work-life empowerment that can help you whether you're the owner of a business or just want more freedom and flexibility in your career. Now, in The Liberated CEO, Leonard shares his story and strategies with you. In The Liberated CEO, he turns the conventional portrait of the 24/7 entrepreneur as multi-tasking control freak on its head by using strategies that unshackle individuals from the "daily grind," inspiring you to perform your responsibilities on your own terms and schedules. In addition to giving the individual more freedom, the benefits of The Liberated CEO principles will increase the success, profitability, operational efficiency, and, ultimately, the enterprise value of any business. Contains advice, analysis, and personal stories that shows how to grow a healthier and more sustainable company that doesn’t demand your absolute attention Explains how to implement an innovative business model that empowers business owners and key executives to perform at the highest level The principles highlighted here are in sync with today's technology that allows people to have a better work-life balance Engaging and accessible, The Liberated CEO is about developing a business model that empowers business owners and key executives to perform—and live—at the highest level.

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Page Count

175

Publisher

John Wiley & Sons

Published Date

ISBN 10

1118653327

ISBN 13

9781118653326

Courageous Hope

The Call of Leadership

By: Leonard Doohan

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Courageous Hope

The Call of Leadership

By: Leonard Doohan

This book's focus on leadership and hope is very appropriate given today's climate of distrust that many find results in a sense of hopelessness in their current leaders. Individuals and organizations are desperate for leaders of hope. Many books on leadership point to the need for inner motivation, but that inner motivation must be hope in new possibilities for a changed future. It is hope that gives a meaningful expression to leadership and enables the leader to be creative in dealing with the present. More than anything else it is a vision of hope that can excite and empower leaders to inspire others to strive for a common vision. You can have faith in a vision, but it is only hope that keeps you working for it, for dedication to vision is only proved in hope. Today's world and its many manifestations in organizational life are crying out for a new dedication to the vocation of leadership. The greedy, the abusers, the power hungry, the selfish will always be with us. May there also always be those men and women who will give their lives to leadership in service for others and in dedication to a future for which we hope. The aim of this book is to invite the reader to think about what he or she hopes for in leadership and how to be faithful to those hopes. +

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174

Publisher

Paulist Press

Published Date

ISBN 10

0809147270

ISBN 13

9780809147274

Soulsalsa

17 Surprising Steps for Godly Living in the 21st Century

By: Leonard Sweet

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Soulsalsa

17 Surprising Steps for Godly Living in the 21st Century

By: Leonard Sweet

Getting a Christian worldview is all the rage these days. But how about a Christian worldlife? Got one of those?Leonard Sweet wants to show you the ins and outs of living an old-fashioned faith in these newfangled times. In his engaging, symphonic, thought-bytes style, Sweet invites you to . . . Mezuzah your inverse * Do dirt and do the dishes * Cycle to churchGive history a shove * Cheer rivals from the bench * Dance the salsaSoulSalsa unpacks biblical faith in ways that can change how you live in the real world. You can be a man or woman who walks the ancient path of a disciple in the world of the future. Because the NEW future is NOW--and now is the time to practice the "17 Lifestyle Requirements for Membership in the Postmodern Body of Christ." It’s no longer enough to say "Say Amen, Somebody." It’s time to "Dance the Salsa, Everybody!"--in a culture that desperately needs to see your moves.

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228

Publisher

Zondervan

Published Date

ISBN 10

0310833809

ISBN 13

9780310833802

Essentials of Management and Leadership in Public Health

By: Robert Burke,Leonard Friedman

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Essentials of Management and Leadership in Public Health

By: Robert Burke,Leonard Friedman

This book covers the full spectrum of essential competencies required to manage public health organizations, from communication and cultural proficieny to leadership, relationship building, ethics, and program planning. --Book Jacket.

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Page Count

194

Publisher

Jones & Bartlett Learning

Published Date

ISBN 10

0763742910

ISBN 13

9780763742911

Marketing Services

Competing Through Quality

By: Leonard L. Berry,A. Parasuraman

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Marketing Services

Competing Through Quality

By: Leonard L. Berry,A. Parasuraman

Excellent service is the foundation for services marketing, contend Leonard Berry and A. Parasuraman in this companion volume to Delivering Quality Service. Building on eight years of research, the authors develop a model for understanding the relationship between quality and marketing in services and offer dozens of practical insights into ways to improve services marketing. They argue that superior service cannot be manufactured in a factory, packaged, and delivered intact to customers. Though an innovative service concept may give a company an initial edge, superior quality is vital to sustaining success. Berry and Parasuraman show that inspired leadership, a customer-minded corporate culture, an excellent service-system design, and effective use of technology and information are crucial to superior service quality and services marketing. When a company's service is excellent, customers are more likely to perceive value in transactions, spread favorable word-of-mouth impressions, and respond positively to employee-cross-selling efforts. The authors point out that a service company that does relatively little pre-sales marketing but is truly dedicated to delivering excellent quality service will have greater marketing effectiveness, higher customer retention, and more sales to existing customers than a company that emphasizes pre-sale marketing but falls short during actual service delivery. The focus of any company, they insist, must be customer satisfaction through integration of service quality throughout the entire system. Filled with examples, stories, and insights from senior executives, Berry and Parasuraman's new framework for effective marketing services contains the key to high-performance services marketing.

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232

Publisher

Simon and Schuster

Published Date

ISBN 10

0743267419

ISBN 13

9780743267410

Immortality in Sports

By: Wib Leonard

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Immortality in Sports

By: Wib Leonard

Sports have taken on tremendous importance in the world in which we live. Their social significance - economic, political, and personal - both nationally and internationally is unprecedented. What may not be so immediately obvious is the sociological nature of sports. Sport offers one of the most visible public arenas for understanding the role that 'immortality' plays in individual action, group dynamics, and with audiences and the media. Following a brief introduction to the sociology of sport, Leonard explores these dimensions of the sporting world through the idea of the 'post-self' - how individuals regard themselves and want to be remembered by the public. From the individual psyche to the global arena of sports, this book features vivid examples and quotations from star athletes, coaches, and the media, offering poignant insights into the sporting world and about individuals and society.

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158

Publisher

Routledge

Published Date

ISBN 10

1317257790

ISBN 13

9781317257790

Managing Large Systems

Organizations for the Future

By: Leonard R. Sayles

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Managing Large Systems

Organizations for the Future

By: Leonard R. Sayles

Managing Large Systems examines a range of human, organizational, and managerial challenges associated with large systems. Special attention is given to the behavioral relationships among scientists and engineers, business and technical managers, sponsor organizations and their contractors, business and government officials, and line and functional managers.The descriptions of problems of technical organization and performance motivation are based primarily on an extended field study of the National Aeronautics and Space Administration. Managing Large Systems includes a description of the unique management system developed by NASA under the leadership of James Webb that many believe was responsible for their extraordinary technological achievements that culminated in the first moon landing. Parallels are drawn to other large-scale technology programs in aerospace and atomic energy.The authors find traditional managerial principles regarding controls, incentive systems, and planning to be inadequate in the context of large systems. They look to organizational clusters to manage future projects in advanced technological areas and in public sectors such as urban development, massive medical programs, and ecological improvements.

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Page Count

524

Publisher

Routledge

Published Date

ISBN 10

1351507214

ISBN 13

9781351507219

The Sane Society

By: Erich Fromm,Leonard A. Anderson

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The Sane Society

By: Erich Fromm,Leonard A. Anderson

Following the publication of the seminal Fear of Freedom, Erich Fromm applied his unique vision to a critique of contemporary capitalism in The Sane Society. Where the former dealt with man's historic inability to come to terms with his sense of isolation, and the dangers to which this can lead, The Sane Society took his theories one step further.

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419

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Routledge

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ISBN 10

1136748377

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9781136748370

AquaChurch 2.0

Piloting Your Church in Today's Fluid Culture

By: Leonard Sweet

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AquaChurch 2.0

Piloting Your Church in Today's Fluid Culture

By: Leonard Sweet

We live in a fast-paced, fluid world. A postmodern place where people are drifting, making mid-course corrections in every aspect of life, from careers, to relationships, to beliefs. As church leaders, we must continually reshape our ministries to reach a society adrift. We must move from being adaptive to being proactive, remaining flexible while delivering a uncompromising message. AquaChurch 2.0 is a guide for developing responsive and relevant church leadership. Fusing Biblical wisdom and modern-day insights, acclaimed author Leonard Sweet explores the essentials of leadership arts, including vision, creativity, and teamwork. This updated and revised edition will enable your ministry to navigate today's cultural currents, provide a beacon to your community, and connect with a postmodern world.

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388

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David C Cook

Published Date

ISBN 10

1434702413

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9781434702418

A Symphony of Choices

How Mentorship Taught a Manager Decision-Making, Project Management and Workplace Engagement -- and Saved a Concert Season

By: Gerald J. Leonard

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A Symphony of Choices

How Mentorship Taught a Manager Decision-Making, Project Management and Workplace Engagement -- and Saved a Concert Season

By: Gerald J. Leonard

Learn how to make decisions in the face of increasingly complex and multifaceted challenges In A Symphony of Choices: How Mentorship Taught a Manager Decision-Making, Project Management and Workplace Engagement -- and Saved a Concert Season, workplace culture and strategy expert Gerald Leonard delivers a fascinating narrative following one Jerry Hall, the new Symphony Orchestra manager at a prestigious symphony concerned about the challenging plans for an upcoming season. In the book, you’ll watch Jerry connect with a former college professor and learn the skills necessary to successfully manage his way through these unprecedented times in his business and personal life. Does he have all skills necessary for effective decision-making and managing a major symphony’s portfolio of projects? Will his fear of succumbing to daunting challenges prevent him from succeeding? The author answers these questions, and more. You’ll also find: Hands-on strategies for decision-making and management you can implement today at your organization Methods for navigating an increasingly complex and interconnected environment Ways to apply subject-matter knowledge to your management even in the face of extraordinary personal challenges A necessary and hands-on resource for directors, managers, executives, and other business leaders, A Symphony of Choices will also earn a place on the bookshelves of practicing and aspiring leaders in athletic, academic, military, and other environments.

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263

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John Wiley & Sons

Published Date

ISBN 10

1394197535

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9781394197538

Making Capitalism Work

All Makes, All Models

By: Leonard Silk,Mark Silk

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Making Capitalism Work

All Makes, All Models

By: Leonard Silk,Mark Silk

In 1995, Republicans came to power in the United States with an ambitious program proposing to embrace a degree of laissez- faire economics unknown for generations anywhere in the industrialized world. Simultaneously, politicians, entrepreneurs, and economists championed the new bastions of unregulated capitalism that sprung up in such unfamiliar precincts as Beijing and Moscow. Yet to date many free-market economic policies, be it in Prague or here in America, have not lived up to their initial promises. In fact, it has become a common joke in Russia that capitalism has succeeded in making communism look good, a feat unaccomplished by the Kremlin in its 70 year reign. In Making Capitalism Work, Leonard and Mark Silk analyze the failures and successes of capitalism as seen most recently in the former Soviet Bloc, Japan, China, the European Community and the United States. While recognizing that capitalism has been successful in a number of countries, the authors point out that overly simplistic policies advocating an unfettered capitalism ignore too large a range of issues central to the formation of any moral economic system. Viewing capitalism as simply one of a number of economic systems, Leonard and Mark Silk address such issues as the obligation of the rich to the poor, the responsibility of the state to insulate its citizens from market fluctuations, the responsibility of present generations to provide for future ones, and whether economic systems can set the proper extent and limits of individual rights and freedoms. An important, concise, thought-provoking book this is the last book Leonard Silk wrote before his death late last year and has been completed here by his son, Mark.

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250

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NYU Press

Published Date

ISBN 10

0814788904

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9780814788905

Project Planning and Management

A Guide for CNLs, DNPs, and Nurse Executives

By: James Leonard Harris

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Project Planning and Management

A Guide for CNLs, DNPs, and Nurse Executives

By: James Leonard Harris

Project Planning and Management: A Guide for CNLs, DNPs and Nurse Executives provides a step-by-step approach to developing, implementing and evaluating a project plan. This book serves as a guide to refining the idea or question, reviewing relevant evidence to support a best practice intervention, and outlining process dynamics, outcomes management and evaluation strategies. Features throughout the text include chapter objectives, key terms, summaries, evidence-based examples, boxed articles, case studies, review questions, as well as power point presentations and exam questions. This is the perfect resource for capstone courses and field studies as well as an ideal reference for professionals.

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330

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Jones & Bartlett Publishers

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ISBN 10

0763785865

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9780763785864

Re-Tayloring Management

Scientific Management a Century On

By: Leonard Holmes

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Re-Tayloring Management

Scientific Management a Century On

By: Leonard Holmes

Over a century has passed and yet there is growing evidence that knowledge workers across the globe today are as constrained by F.W. Taylor's much-maligned The Principles of Scientific Management, as factory workers were in the early twentieth century. Re-Tayloring Management looks critically at Taylor's philosophy on management and contrasts it with other perspectives that have since emerged, along with the professionalization of management and the growth in business and management education. The contributors demonstrate that despite the complexity and uncertainty that organizations face, instead of designing work systems where knowledge and service workers have the freedom to apply knowledge and skills at the point they are most needed, managers are obsessed with maintaining tighter control. This approach conflicts with contemporary job design principles, which emphasise ’job crafting’, whereby individuals are encouraged to craft their role in a way that is congruent with their identity. Drawing on insights from academics with diverse backgrounds and interests, and organised around 'past', 'present' and 'future' themes, this book is a thought-provoking read for professional managers, as well as for postgraduate students and academics teaching and researching organizational studies and management.

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222

Publisher

Routledge

Published Date

ISBN 10

1317064453

ISBN 13

9781317064459

Carpe Mañana

Is Your Church Ready to Seize Tomorrow?

By: Leonard Sweet

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Carpe Mañana

Is Your Church Ready to Seize Tomorrow?

By: Leonard Sweet

A 'naturalization manual' to help Christians become leaders in the new world of postmodern culture. Through nine 'naturalization classes' Leonard Sweet, an 'outside the box' thinker, offers strategies for leaders to put their faces, not their backs, to the future.

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211

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Zondervan

Published Date

ISBN 10

0310250129

ISBN 13

9780310250128

Leonard Bernstein's Young People's Concerts

By: Leonard Bernstein

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Leonard Bernstein's Young People's Concerts

By: Leonard Bernstein

Examines the century's most unique musician and teacher, explaining clearly the joy of music in a way that grasps the attention of all.

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404

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Hal Leonard Corporation

Published Date

ISBN 10

1574671022

ISBN 13

9781574671025

Delivering Quality Service

Balancing Customer Perceptions and Expectations

By: Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry

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Delivering Quality Service

Balancing Customer Perceptions and Expectations

By: Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry

Business.

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248

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Simon and Schuster

Published Date

ISBN 10

0029357012

ISBN 13

9780029357019

Deep Smarts

How to Cultivate and Transfer Enduring Business Wisdom

By: Dorothy Leonard-Barton,Walter C. Swap

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Deep Smarts

How to Cultivate and Transfer Enduring Business Wisdom

By: Dorothy Leonard-Barton,Walter C. Swap

Deep smarts are the engine of any organization as well as the essential value that individuals build throughout their careers. Distinct from IQ, this type of expertise consists of practical wisdom: accumulated knowledge, know-how, and intuition gained through extensive experience. How do such smarts develop? And what happens when people with deep smarts leave a particular job or the organization? Can any of their smarts be transferred? Should they be? Basing their conclusions on a multi-year research project, Dorothy Leonard and Walter Swap argue that cultivating and managing deep smarts are critical parts of any leader's job. The authors draw on examples from firms of all sizes and types to illustrate the connection between deep smarts and organizational viability and continuous innovation. Leonard and Swap describe the origins and limits of deep smarts and outline processes for cultivating and leveraging them across the organization. Developing an experience repertoire and receiving strategic guidance from wise coaches can help individuals move up the ladder of expertise from novice to master. Addressing a topic of increasing importance as the Boomer generation retires, Deep Smarts challenges leaders to take a hands-on approach to managing the experience-based knowledge shaping the future of their organizations.

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318

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Harvard Business Press

Published Date

ISBN 10

1591395283

ISBN 13

9781591395287

Performance LeadershipTM

By: Karen Moustafa Leonard,Fatma Pakdil

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Performance LeadershipTM

By: Karen Moustafa Leonard,Fatma Pakdil

A fearsome aspect of management is the performance appraisal. It has become a byword for unfairness and irritation among employees. Some management writers are even proposing in doing away with it. We agree that the current method of appraisal is unsustainable and counterproductive. In this book, we discuss Performance LeadershipTM – the idea of leading employee performance, which should be the focus of management. Just doing appraisal or evaluation is not enough. Managers must incorporate the entire model of performance management and use it to lead within their workgroup, department, or organization. We walk managers through the steps of Performance Leadership, discussing the benefits and pitfalls of each step. The idea of making performance management work as a leadership style is new and simple, but it takes dedication to complete the task. This book is valuable for supervisors, managers, human resource staff, and others – anyone who needs to manage performance!

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169

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Business Expert Press

Published Date

ISBN 10

1631570145

ISBN 13

9781631570148

Discovering the Soul of Service

The Nine Drivers of Sustainable Business Success

By: Leonard L. Berry

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Discovering the Soul of Service

The Nine Drivers of Sustainable Business Success

By: Leonard L. Berry

This wise and inspiring book by Leonard Berry, moves far beyond his pioneering work in services marketing and service quality to explain how great service companies meet their toughest challenge: sustaining long-term success. In a world where customers regard flawless products as a given, service is the key differentiator between competitors in any field. From Berry's exacting study of fourteen mature, highly successful, labor-intensive companies comes an astonishing revelation: the single most important factor in building a lasting service business is not a matter of savvy business practice, but of humane values. In all fourteen award-winning companies -- Bergstrom Hotels, The Charles Schwab Corporation, Chick-fil-A, The Container Store, Custom Research Inc., Dana Commercial Credit, Dial-A-Mattress, Enterprise Rent-A-Car, Midwest Express Airlines, Miller SQA, Special Expeditions, St. Paul Saints, USAA, and Ukrop's Super Markets -- values-driven leadership connects with strategic focus, executional excellence, control of destiny, trust-based relationships, generosity, investment in employee success, acting small, and brand cultivation to drive customer satisfaction, innovation, and growth. Dedicating a chapter to each of these nine drivers, this book is the most far-reaching and insightful vision ever presented of the principles and step-by-step actions that continuously bring success to life in a company. Berry's comprehensive model reveals the soul that underlies the strategies and day-to-day operations of great service companies, guiding the thousands of daily decisions of individual employees. Clear, compelling, pathbreaking, Discovering the Soul of Service is essential reading for managers everywhere.

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278

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Simon and Schuster

Published Date

ISBN 10

0684830868

ISBN 13

9780684830865

A Service Remembered

By: Leonard T. Saxon

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A Service Remembered

By: Leonard T. Saxon

A young maverick upstart crafts his way into the hearts of a hostile and possessive farming tycoon and his enigmatic daughter who are at odds with each other over a mysterious old woman and a young impostor. Dramatic twists and turns unfold in Beyond the Gates of Heaven, showcasing agricultural scenes in the lush Salinas Valley of Monterey county in California, as the mongrel Adonis navigates his way into the farming empire caught up in the brewing conflict between the tycoon's daughter, bent on adopting the mysterious woman, and the tycoon, desperate to foil imagined intrusions into his crumbling family and the farming empire. The tycoon suspects the mysterious woman and the impostor who goes to court claiming to be his long lost son present a threat. Pulse-pounding events unravel a poignant story of rejection, betrayal, and redemption in the lives of the characters drawn into the web of conflicting emotions as both the tycoon and the upstart struggle to forget, but not to forgive, family members involved in their past abandonment. As the maverick upstart marries the tycoon's daughter on one foregone condition, the tycoon's son pulls a surprise during the wedding ceremony, granting the tycoon's wish to take the family name with him to his grave. Thereafter, the mysterious woman shares a secret with the upstart's wife, who is left in a quandary whether or not to share it with her husband. As the young couple adopts the old woman, the young wife obtains a surrogate mother and her husband settles for it not knowing that the woman is truly his own mother he had villified.

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214

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AuthorHouse

Published Date

ISBN 10

1438951094

ISBN 13

9781438951096

Orbital Poetics

Literature, Theory, World

By: Philip Leonard

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Orbital Poetics

Literature, Theory, World

By: Philip Leonard

This book is open access and available on www.bloomsburycollections.com. It is funded by Nottingham Trent University. What do we mean when we talk of 'world' literature? What does a global, even a planetary view reveal to us about literature, culture and being? In Orbital Poetics Philip Leonard explores conceptions of the world through the history of writing, theory and culture from an orbital perspective. Starting with literary and theoretical writing on satellites, orbit and terrestrial ground from the ancient world to the 21st century, the book casts a revealing new light on what it means to consider literature and culture on a global scale. Along the way, Leonard draws on a wide range of thinkers, writers and texts: from Dante and Goethe to contemporary electronic literature; Haruki Murakami and Tom McCarthy by way of philosophers and theorists including Agamben, Derrida and Heidegger; as well as astronaut photography and popular culture texts, such as novels by Buzz Aldrin and Tess Gerritsen and Alfonso Cuarón's film Gravity.

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302

Publisher

Bloomsbury Publishing

Published Date

ISBN 10

1350075108

ISBN 13

9781350075108

Book's by Leonard Drucker

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