Make diversity your competitive advantage To reap the full benefits of diversity and inclusion, today's forward thinking companies look past "diversity" training towards a more comprehensive, holistic business approach. These leaders incorporate diversity and inclusion into every aspect of business culture, employee engagement, talent management and market penetration. Trailblazers reveals the practices, metrics and research, as well as the anecdotal evidence, for building and sustaining workplace cultures that make strategic diversity and inclusion a business necessity. Focusing on concrete actions you can implement immediately, this insider guide profiles the best practices award-winning companies have used on a sustained basis to transform their organizations. Captures insights and best practices from the most effective Chief Diversity Officers, several of which are determined by the Diversity Inc Top 50 Companies for Diversity Companies profiled include IBM, Dell, Verizon, Merck and Co, Sodexo, Verizon, Andrews Kurth, The Coca-Cola Company, American Airlines, Citi, Ford, Shell and Pitney Bowes Covers everything from how to use employee resource groups to help target consumers and forge tighter client relationships; from talent optimization, leadership development and retention, to increasing middle management engagement and the skill-sets required for effective Chief Diversity Officers as true business partners and more Trailblazers gives you an in-depth view from the inside out of which practical solutions make diversity and inclusion efforts a systemic and winning way of doing business for today's top-performing companies.
Powerful information you can put to work right away...this practical book is brimming with insights, answers, resources and tactics-to make diversity and inclusion daily practices instead of intangible concepts. This enhanced and updated edition of The Diversity Advantage: A Guide to Make Diversity Work, 3rd Ed. is a must read for all professionals who want to improve their ability to engage effectively with all types of people regardless of their packaging. In today's global marketplace, having effective diversity and inclusion skills that enhance cultural competence is a must. This book shows you how to incorporate inclusive practices as you lead, sell, provide service to or educate others. As you read this book, you will discover answers to the questions you always wanted to ask. You will find easy to understand practices that work across race, age, gender, sexual orientation, abilities, beliefs and life experiences and much more. Lenora Billings-Harris is able to write in a thought provoking yet non-judgmental manner as she shares best practices of individuals and organizations from around the world in an effort to help us all work well and live well in this shrinking global village.
Powerful information you can put to work right away...this practical book is brimming with insights, answers, resources and tactics-to make diversity and inclusion daily practices instead of intangible concepts. This enhanced and updated edition of The Diversity Advantage: A Guide to Make Diversity Work is a must read for all professionals who want to improve their ability to interact effectively with all types of people regardless of their packaging. In today's global marketplace, having effective diversity and inclusion skills that enhance cultural competence is a must. This book shows you how to incorporate inclusive practices as you lead, sell, provide service to or educate others. As you read this book, you will discover answers to the questions you always wanted to ask. You will find easy to understand practices that work across race, age, gender, sexual orientation, abilities, beliefs and life experiences and much more. Lenora Billings-Harris is able to write in a thought provoking yet non-judgmental manner as she shares best practices of individuals and organizations from around the world in an effort to help us all work well and live well in this shrinking global village.
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