Lee Gardenswartz's Books

Emotional Intelligence for Managing Results in a Diverse World

The Hard Truth About Soft Skills in the Workplace

By: Lee Gardenswartz,Jorge Cherbosque,Anita Rowe

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Emotional Intelligence for Managing Results in a Diverse World

The Hard Truth About Soft Skills in the Workplace

By: Lee Gardenswartz,Jorge Cherbosque,Anita Rowe

Harness the power of emotions - so you can leverage differences, build engaged teams, and create healthier organizations Whether you work group stretches from here to Dubai or can easily meet in a conference room down the hall, anger and frustration are easy to come by when others don't do things your way, follow directions, or respond the way you think they should. But when emotions manage workplace relationships, the result is conflict, disengagement, and low morale. Emotional Intelligence for Managing Results in a Diverse World delivers a novel prescription for managing effectively in today's workplace: Use the dynamic principles of EQ plus insights from the author's pioneering diversity work to increase your competence in managing emotions and enhance your effectiveness in work, relationships, and life. The book also gives you the know-how to use this approach in coaching and developing others to help them be more successful on the job.

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Page Count

207

Publisher

Nicholas Brealey

Published Date

ISBN 10

0891062998

ISBN 13

9780891062998

Diversity Now

People, Collections, and Services in Academic Libraries : Selected Papers from the Big 12 Plus Libraries Consortium Diversity Conference

By: Teresa Y. Neely,Kuang-Hwei Lee-Smeltzer

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Diversity Now

People, Collections, and Services in Academic Libraries : Selected Papers from the Big 12 Plus Libraries Consortium Diversity Conference

By: Teresa Y. Neely,Kuang-Hwei Lee-Smeltzer

Looking at diversity issues for librarians, contributors in library science examine partnerships between academic research libraries and campus agencies, suggest retention strategies, show how librarians can lobby for domestic partner benefits at university libraries, and discuss challenges of working in a multicultural environment. Neely is head of reference at Kuhn Library, University of Maryland-Baltimore. This work has been co-published simultaneously as Journal of Library Administration, vol. 33, nos. 1/2 and 3/4 2001. Annotation copyrighted by Book News, Inc., Portland, OR

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Page Count

310

Publisher

Routledge

Published Date

ISBN 10

0789016966

ISBN 13

9780789016966

Diversity Now

People, Collections, and Services in Academic Libraries

By: Teresa Neely,Kuang-Hwei Lee-Smeltzer

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Diversity Now

People, Collections, and Services in Academic Libraries

By: Teresa Neely,Kuang-Hwei Lee-Smeltzer

A comprehensive perspective on multiculturalism in libraries! Diversity Now: People, Collections, and Services in Academic Libraries delivers a comprehensive look at diversity issues for librarians. It examines partnerships between academic research libraries and campus agencies and provides effective retention strategies for diverse employees. It also shows how librarians can lobby for domestic partner benefits for university employees who are unmarried same- and opposite-sex couples. Diversity Now: People, Collections, and Services in Academic Libraries provides a unique research perspective on assessment and diversity integration in the academic libraries and highlights effective working strategies for a multicultural library environment, examining: partnerships between academic research libraries and campus agencies which work directly with students assessment and diversity integration in the academic library workplace and six critical challenges for working well in a multicultural environment communication and teaching incorporating service learning experiences in the library and information science curriculum model retention programs for junior faculty of color

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310

Publisher

Routledge

Published Date

ISBN 10

1135791473

ISBN 13

9781135791476

Managing Diversity

A Complete Desk Reference and Planning Guide

By: Lee Gardenswartz,Anita Rowe

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Managing Diversity

A Complete Desk Reference and Planning Guide

By: Lee Gardenswartz,Anita Rowe

By the year 2000, 70 percent of new entrants to the workforce will be women and minorities, and only 30 percent will be white, American-born males. Managing Diversity guides readers in their journey to solve diversity's challenges in the workplace. The authors how how to recruit, retain, mentor, and promote diverse employees to eliminate high turnover rates and build cohesive, productive, cross-cultural work teams.

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Page Count

554

Publisher

McGraw Hill Professional

Published Date

ISBN 10

0070220042

ISBN 13

9780070220041

The NeuroICU Book, Second Edition

By: Kiwon Lee

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The NeuroICU Book, Second Edition

By: Kiwon Lee

The acclaimed protocol-based guide to neurocritical care – essential for daily practice and the boards An immediate classic, this groundbreaking text is based on the premise that neurointensivists must be trained to handle not only the brain, but the entire body. The NeuroICU Book, Second Edition does not limit coverage to the brain and spine – it spans all organ insufficiencies and failures – along with neurologic illnesses. Thoroughly updated to keep pace with all the advances in this emerging field, the Second Edition of The NeuroICU Book combines the latest clinical perspectives in critical care medicine, neurology, and neurosurgery. This practical, evidence-based text standardizes neurocritical care and takes you through the rationale for those standards. Filled with detailed case studies and enhanced by a question-and-answer format, the book not only builds competency in recognizing acute changes in neurological function, but also addresses all organ insufficiencies and failures, reflecting the real-life challenges in the modern neuro-ICU. FEATURES • Strong emphasis on clinical practicality • Evidence-based approach leverages the scientific and controlled research that supports the key treatment methods outlined in the book • Practical tools include algorithms, tables, illustrations, photographs, detailed references, and critical take home points • Balanced coverage of neurologic and critical care and neurosurgery offers outstanding preparation for the neurocritical care board certification exam as well as an indispensable primer for daily clinical work • Second Edition includes new chapters covering CNS infection, paroxysmal sympathetic hyperactivity, acute liver failure, encephalopathy and delirium, spine trauma, pediatric neurosurgery, and carotid endarterectomy and extracranial-intracranial bypass

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Page Count

1008

Publisher

McGraw Hill Professional

Published Date

ISBN 10

0071841415

ISBN 13

9780071841412

The NeuroICU Book

By: Kiwon Lee

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The NeuroICU Book

By: Kiwon Lee

The goal of neurological critical care is to rapidly deliver acute medical therapies and appropriate interventions through effective monitoring of both neurological and end organ function. The NeuroICU Book puts that goal within the reach of every neurologist and critical care specialist. Combining the latest clinical perspectives in critical care medicine, neurology, and neurosurgery, this comprehensive, evidence-based text standardizes neurocritical care and takes you through the rationale for those standards. Filled with detailed case studies and featuring a question-and-answer format, the book not only builds competency in recognizing acute changes in neurological function, but also addresses all organ insufficiencies and failures, reflecting the real-life challenges in the modern neuro-ICU."--Publisher's website.

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Page Count

1007

Publisher

McGraw Hill Professional

Published Date

ISBN 10

0071636358

ISBN 13

9780071636353

The Global Diversity Desk Reference

Managing an International Workforce

By: Lee Gardenswartz,Anita Rowe,Patricia Digh,Martin Bennett

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The Global Diversity Desk Reference

Managing an International Workforce

By: Lee Gardenswartz,Anita Rowe,Patricia Digh,Martin Bennett

Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for international organizations that want to succeed in the worldwide marketplace by maximizing the potential of all their employees. You'll discover how to increase effectiveness in managing diversity at three levels--the individual, interpersonal, and organizational. You'll also get the practical tools, concrete suggestions, and pragmatic methods you need to successfully manage a global workforce and create and align organizational systems, policies, and practices with the requirements of an international workforce.

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Page Count

512

Publisher

Pfeiffer

Published Date

ISBN 10

0787967734

ISBN 13

9780787967734

Managing Diversity

A Complete Desk Reference and Planning Guide

By: Lee Gardenswartz,Anita Rowe

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Managing Diversity

A Complete Desk Reference and Planning Guide

By: Lee Gardenswartz,Anita Rowe

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554

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McGraw Hill Professional

Published Date

ISBN 10

0070220042

ISBN 13

9780070220041

Emotional Intelligence for Managing Results in a Diverse World

The Hard Truth About Soft Skills in the Workplace

By: Lee Gardenswartz,Jorge Cherbosque,Anita Rowe

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Emotional Intelligence for Managing Results in a Diverse World

The Hard Truth About Soft Skills in the Workplace

By: Lee Gardenswartz,Jorge Cherbosque,Anita Rowe

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Page Count

207

Publisher

Nicholas Brealey

Published Date

ISBN 10

0891062998

ISBN 13

9780891062998

Managing Diversity in Health Care Manual

Proven Tools and Activities for Leaders and Trainers

By: Lee Gardenswartz,Anita Rowe

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Managing Diversity in Health Care Manual

Proven Tools and Activities for Leaders and Trainers

By: Lee Gardenswartz,Anita Rowe

Practical Approaches to Exploring the Complex Issues of Cultural Diversity Turn strategy into immediate action with diversity training made easy. This versatile collection of activities, resources, and training materials is designed to facilitate a successful training program in any kind of health care organization. This unique tool kit reinforces the concepts presented in Gardenswartz and Rowe's Managing Diversity in Health Care and presents practical, ready-to-use tools-including a disk containing computerized forms-ideal for creating customized training agendas. The Managing Diversity in Health Care Manual provides a complete program guide for developing and conducting successful sessions in diversity, team development, customer service and satisfaction, conflict resolution, and community relations."A 'must have' for anyone involved in diversity education in the health care community. The many exceptional tools not only address diversity awareness specific to the health care environment, but provide very practical approaches to exploring complex issues of cultural diversity unique to the relationship between health care provider and patient."--Margaret Burke, director, educational services, Providence Seattle Medical Center"Comprehensive and user friendly. These exceptional authors have combined their years of experience studying diversity issues with practical insight about how those issues affect health care, and what to do to capitalize on them. This manual is a must for anyone in health care faced with managing not only a diverse workforce, but also a diverse population of patients and referring health care providers, in an increasingly competitive managed care environment."--Wendy Kissinger, manager, employee relations, Shands Hospital at the University of Florida "Recognizing that the composition of the health care work force reflects the changing demographics in our society, utilizing these practical tools will help any organization 'manage d

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208

Publisher

Jossey-Bass Incorporated Pub

Published Date

ISBN 10

0787950505

ISBN 13

9780787950507

What it Takes

Good News from 100 of America's Top Professional and Business Women

By: Lee Gardenswartz,Anita Rowe

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What it Takes

Good News from 100 of America's Top Professional and Business Women

By: Lee Gardenswartz,Anita Rowe

Based on interviews with one hundred of America's top female achievers, this guide analyzes five qualities these women share in common to create a five-point personal strategy for motivation and success

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Page Count

205

Publisher

Doubleday Books

Published Date

ISBN 10

0385238207

ISBN 13

9780385238205

Diversity Tool Kit

By: Lee Gardenswartz,Anita Rowe

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Diversity Tool Kit

By: Lee Gardenswartz,Anita Rowe

Includes over 100 sample agendas, skill-building exercises, questionnaires and other structured tools covering areas of diversity training. This work includes: laminated activity cards, tabs between sections, and information needed to launch a diversity program.

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Page Count

288

Publisher

Irwin Professional Publishing

Published Date

ISBN 10

0786302666

ISBN 13

9780786302666

Book's by Lee Gardenswartz

Emotional Intelligence for Managing Results in a Diverse World

Emotional Intelligence for Managing Results in a Diverse World

Diversity Now

Diversity Now

Diversity Now

Diversity Now

Managing Diversity

Managing Diversity

The NeuroICU Book, Second Edition

The NeuroICU Book, Second Edition

The NeuroICU Book

The NeuroICU Book

The Global Diversity Desk Reference

The Global Diversity Desk Reference

Managing Diversity

Managing Diversity

Emotional Intelligence for Managing Results in a Diverse World

Emotional Intelligence for Managing Results in a Diverse World

Managing Diversity in Health Care Manual

Managing Diversity in Health Care Manual

What it Takes

What it Takes

Diversity Tool Kit

Diversity Tool Kit

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