This new book covers the many federal regulations regarding health care collection and illustrates how collectors should organize their accounts or work with payers. Unlike any other publication, The Health Care Collector Training Guide features collection laws, efficient collection producures, information on the Fair Debt Collection Practices Act, and tips on communication, payer, letter writing, and forming payment plans with patients.
Continues the author's story of personal crises, highlighted by the irony and humor that paralleled her professional triumph, and includes anecdotes of the famous and infamous
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