Using the words of its own people, this intriguing book provides an in-depth look at the incredibly successful airline that changed the rules of the game with a no-frills business model and innovative corporate culture. Southwest Airlines turns in-depth interviews with the company's leaders, managers, employees, and passengers into a powerful case study of this highly successful, game-changing business. Ranging from the early days of the company to the present, the book covers the history of the airline and its founders, while also detailing the unique corporate culture that attracts employees and passengers alike. Throughout its history, Southwest has championed a culture that puts employees first, creating a productive workforce by hiring for "attitude before aptitude" (because skills can be taught) and allowing employees to be themselves at work. The founders' philosophies of "servant leadership" and a "fun-LUVing" attitude continue to attract employees and influence the company's daily work today. In detailing the airline's inner workings in the words of its own people, this book shows other companies how they can emulate Southwest's powerful business model and strategies, as well as its hiring practices and corporate culture.
Invention in Rhetoric and Composition examines issues that have surrounded historical and contemporary theories and pedagogies of rhetorical invention, citing a wide array of positions on these issues in both primary rhetorical texts and secondary interpretations. It presents theoretical disagreements over the nature, purpose, and epistemology of invention and pedagogical debates over such issues as the relative importance of art, talent, imitation, and practice in teaching discourse. After a discussion of treatments of invention from the Sophists to the nineteenth century, Invention in Rhetoric and Composition introduces a range of early twentieth-century multidisciplinary theories and calls for invention's awakening in the field of English studies. It then showcases inventional theories and pedagogies that have emerged in the field of Rhetoric and Composition over the last four decades, including the ensuing research, critiques, and implementations of this inventional work. As a reference guide, the text offers a glossary of terms, an annotated bibliography of selected texts, and an extensive bibliography. Janice M. Lauer is Professor of English, Emerita at Purdue University, where she was the Reece McGee Distinguished Professor of English. In 1998, she received the College Composition and Communication Conference's Exemplar Award. Her publications include Four Worlds of Writing: Inquiry and Action in Context, Composition Research: Empirical Designs, and New Perspectives on Rhetorical Invention, as well as essays on rhetorical invention, disciplinarity, writing as inquiry, composition pedagogy, historical rhetoric, and empirical research.
Insiders' Guide to Savannah and Hilton Head is the essential source for in-depth travel and relocation information to these treasured Southern cities. Written by a local (and true insider), this guide offers a personal and practical perspective that makes it a must-have guide for travelers as well as residents looking to rediscover their home city of Savannah or nearby Hilton Head.
It’s All Good: A Career in Education shares the journey of David Lauer as he transitions from college into a stellar forty-two-year career in education. Practicing teachers, administrators and those contemplating a career in education will gain insight and valuable tools through each vignette. Experience shock, joy, sadness, anticipation, and humor as Lauer passionately discusses leadership, modeling, innovative teaching techniques and the importance of building positive relationships. Throughout the book, Lauer demonstrates how to live a life of hard work, service and caring for others. “Power grabs” at the end of each chapter offer readers down-to-earth practical recommendations to immediately implement in the classroom, school or district office. The power grabs are based on first hand strategies Lauer applied to propel students, teachers, parents and colleagues to the next level. Current teachers and administrators as well as learning communities, teacher preparation programs, and prospective administrator programs are reminded of the tremendous power teachers and principals have in the lives of individual students. Teachers and principals create winners or losers through their words and actions. Readers will be motivated and challenged to become leaders who have significant positive impacts on the growth and development of others. The true measure of educational success in America is the quality of life that we all enjoy today. Teachers and Principals are largely responsible…for better or worse. Knowledge is power. Arm yourselves with these boots on the ground experiences.
The first consumer credit bureaus appeared in the 1870s and quickly amassed huge archives of deeply personal information. Today, the three leading credit bureaus are among the most powerful institutions in modern life—yet we know almost nothing about them. Experian, Equifax, and TransUnion are multi-billion-dollar corporations that track our movements, spending behavior, and financial status. This data is used to predict our riskiness as borrowers and to judge our trustworthiness and value in a broad array of contexts, from insurance and marketing to employment and housing. In Creditworthy, the first comprehensive history of this crucial American institution, Josh Lauer explores the evolution of credit reporting from its nineteenth-century origins to the rise of the modern consumer data industry. By revealing the sophistication of early credit reporting networks, Creditworthy highlights the leading role that commercial surveillance has played—ahead of state surveillance systems—in monitoring the economic lives of Americans. Lauer charts how credit reporting grew from an industry that relied on personal knowledge of consumers to one that employs sophisticated algorithms to determine a person's trustworthiness. Ultimately, Lauer argues that by converting individual reputations into brief written reports—and, later, credit ratings and credit scores—credit bureaus did something more profound: they invented the modern concept of financial identity. Creditworthy reminds us that creditworthiness is never just about economic "facts." It is fundamentally concerned with—and determines—our social standing as an honest, reliable, profit-generating person.
A heartfelt note, a loving message, a letter filled with secret hopes--this trio of sweet Amish romances celebrates how the right words can spark a lifetime of joy - especially on Valentine's Day. Fill your heart with the jubilant promise of Amish courtships begun through handwritten love letters in this heartwarming, faith-affirming collection headlined by New York Times and USA Today bestselling author Shelley Shepard Gray. Love Letter Courtship * Shelley Shepard Gray After six months of courtship, Jennie Miller has refused Matthew Lapp's proposal. Though he visits regularly, they never seem to talk deeply, and Jennie longs for real connection and romance. So she offers a solution. For one month, they'll share letters filled with their hopes and dreams. Soon, Jennie is falling for Matt in earnest . . . but will he ever propose again? S.W.A.K * Charlotte Hubbard Quiet, gentle Fannie Kurtz knows that fun-loving Eddie Brubaker is the man she wants to marry someday. When he starts receiving letters in pink envelopes, she realizes she has some competition. Maybe it's time she wrote a love note or two of her own? But a mix-up could jeopardize this romance before it starts, unless she keeps faith in God's plan . . . The Wrong Valentine * Rosalind Lauer Young widow Martha Lambright is grateful to be working at her mother-in-law's restaurant, even if seeing the kitchen gals giggle over valentine cards gives her a pang. But when Mose Troyer, the former bad boy who drives Martha to and from work each day, finds a valentine he mistakenly believes is for him, it begins a tender exchange that could lead to a wonderful future . . .
This new edition provides up-to-date comprehensive coverage of the rapidly evolving field of clinical cardiac electrophysiology. It is designed for physicians, cardiologists, cardiac electrophysiologists, and allied professionals practising or learning the speciality of clinical cardiac electrophysiology. This textbook - written entirely by two practising authorities in the field - offers a cohesive and comprehensive summary of the principles and practice of clinical cardiac electrophysiology. The authors emphasize the clinical approach to the patient and provide a fundamental, yet thorough, discussion of the primary therapeutic modalities used today in a state-of-the-art electrophysiology laboratory, including the latest pharmacotherapy options, catheter ablation treatment, and the newest implantable devices. The authors provide the reader with a concise, organized discussion of the management of patients with benign to life-threatening arrhythmias using the newest concepts, equipment, and techniques of diagnostic and therapeutic electrophysiology.
One hundred poems. One hundred voices. One hundred different points of view. Here is a cross-section of American poetry as it is right now—full of grit and love, sparkling with humor, searing the heart, smashing through boundaries on every page. Please Excuse This Poem features one hundred acclaimed younger poets from truly diverse backgrounds and points of view, whose work has appeared everywhere from The New Yorker to Twitter, tackling a startling range of subjects in a startling range of poetic forms. Dealing with the aftermath of war; unpacking the meaning of “the rape joke”; sharing the tender moments at the start of a love affair: these poems tell the world as they see it. Editors Brett Fletcher Lauer and Lynn Melnick have crafted a book that is a must-read for those wanting to know the future of poetry. With an introduction from award-winning poet, editor, and translator Carolyn Forché, Please Excuse This Poem has the power to change the way you look at the world. It is The Best American Nonrequired Reading—in poetry form.
This book argues that the "authoritarian" depiction of Frederick Taylor trivializes his important contribution. Schachter's analysis of Taylor's work shows that he actually originated many of the human relations insights that the literature attributes to Mayo, Maslow, and McGregor. Introduced are two major arguments. Through an examination of Taylor's work, a new way of understanding his actual approach to management is opened. Also discussed are the political and historical reasons that led to the distortion of his work.
It's salty, smoky, and sweet. It can make almost any dish better. It's bacon, and it's the best meat ever! In Bacon: A Love Story, popular bacon blogger Heather Lauer serves up a piping hot dish of fun and facts and explores the ins and outs of how bacon finds its way to your skillet . . . and what to do with it when it gets there. Bacon: A Love Story features Makin' Bacon A tour of country-style bacon outfits and their time-honored curing methods and traditions. Includes tips for making your own signature cure. Bacon Nation Profiles of bacon-loving chefs across the country who incorporate the meat into their menus in increasingly innovative ways. There's In This? More than twenty delicious recipes for tons of bacon goodies like Bacon-Wrapped Tater Tots, BLT with caramelized bacon . . . plus a few surprises like Bacon Bloody Marys and Bacon Brownies. Bacon 411 An extensive resource section on all things bacon. Bacon fans, prepare to get your pig on!
Warm and uplifting, Rosalind Lauer welcomes readers back for the third time to Joyful River, Pennsylvania, a faith-filled Amish community living side-by-side with the English world as they both overcome culture clashes with compassion, love, and abiding trust in Gott’s plan. The job of running the Church in Joyful River and being a father is proving to be a bit too much for Bishop Aaron. But when widow Collette Yoder steps in to help run his house, he never expected to find himself drawn to her no-nonsense practicality and easy smile. Love the second time around may prove to be the greatest gift of all! Collette Yoder’s path hasn’t been easy since her husband abandoned her—and she recovered from a near-fatal injury. But now-widowed, she feels blessed to provide for her children, especially when her new job means helping the also newly widowed Bishop Aaron Troyer straighten out his too-busy life. She simply won’t let herself hope too much that their friendship could blossom into much, much more . . . Aaron Troyer can only thank Gott that he’s finally found help. With a thriving congregation and two lively daughters growing up fast, the bishop has more demands on his time than hours in the day. And he’s long admired Collette Yoder's quiet courage and ability to find joy in the smallest things—an inspiring example for three visiting Englisch girls. But amid unforeseen trouble and strife, Aaron may realize that his admiration for Collette could lead to a lifetime of joy together . . .
By analyzing a turn-of-the-century model of urban reform that depicts this relationship between citizens and government, Schachter shows how reinvigorating an active public is essential to increasing agency efficiency and responsiveness. She offers two strategies for moving toward active citizenship: better citizenship education, including service learning, and public agencies' provision of better-focused information for their owners.
Available in a new digital edition with reflowable text suitable for e-readers The first edition of this title was much acclaimed as the leading interpretation and exposition of Hegel's "Phenomenology of Spirit." This revision, based on continuing research, keeps this book in the forefront of Hegelian scholarship. The author has made additions and corrections to his reading of this, Hegel's most important work, and he provides an excellent interpretation of Hegel's language, in all of its complexity. To scholars it will remain an indispensable study and students new to Hegelian philosophy will find it approachable and clear.
Top marriage experts present the first practical guide for using play to add excitement to any intimate relationship Boredom dooms many relationships and often leads to divorce. In their search for the elusive key to happy coupling, the authors of The Play Solution interviewed hundreds of couples and found that the happiest of them agree on one thing: the couple that plays together, stays together. In The Play Solution, relationship experts Jeanette and Robert Lauer draw on their extensive work with couples in marriage support groups and enrichment seminars to offer readers a refreshing new guide to maintaining an exciting and lasting love. Using real-life stories, interactive quizzes, and play-enhancing exercises, this husbandand-wife author team presents: The many benefits of play Simple ways to make time for play The various kinds of play that couples can use to spice up their relationships How to be sure to steer clear of play that is destructive to the relationship A quiz to determine your "play quotient," and much more
When planning a child's Individualized Education Program (IEP), it is vital that parents and educators are involved in collaborative decision making. This book offers parents of children with autism and other disabilities a unique way of approaching and tackling the problems that can arise relating to the provision of special education services. Taking a structured, cooperative approach to IEPs, the easily applicable six question process enables parents to determine the needs of their child and obtain the services required by asking key questions during IEP meetings. Explaining the approach through real life scenarios and issues, this book demonstrates how to achieve effective collaboration with school personnel, ensuring the child receives the appropriate and necessary educational program and services. Providing a practical, structured approach to IEP planning for parents and offering insight into the parental perspective for educators, this book is an invaluable resource for anyone involved in IEP meetings.
The crisp fragrance of pine trees and the warm spice of fresh cookies aren’t the only blessings that Christmas brings, and no one knows more about happy homecomings than three couples who are celebrating the greatest gift of all . . . BUGGIES, TRAINS, AND AUTOMOBILES * Shelley Shepard Gray Called home by family, John Miller and Ellie Coblentz are each looking for a way north from Pinecraft, Florida. With few options, they decide sharing the burden of travel must be the Lord’s plan for them. But can this bumpy, bad-weather journey home help them find their way into each other’s hearts, too? STAR OF WONDER * Charlotte Hubbard When Raymond Overholt comes to Promise Lodge, hoping to sell the barnboard signs he’s painted with stars and Christmas messages, spirited young Mennonite Lizzie Zehr is intrigued. But any courtship between them will face fierce opposition from the bishop of Raymond’s Old Order community—unless someone can convince him that at the heart of faith lies love . . . STARLIGHT EVERLASTING * Rosalind Lauer Newlyweds Rachel and Luke Coblentz can’t wait to celebrate their first Christmas together after years of courtship. But when Luke’s factory job threatens to keep them apart—from each other and their dream of a family—it will take faith to believe in the gift of a truly joyful ending . . .
Sent on a simple errand to locate a man in a remote region of northern Nevada, private investigator Jack Hollister finds himself stranded at a small rest stop, surrounded by an assortment of misfits, miscreants, and inexplicable events. With no one to trust and numbed by the love of the beautiful woman, Jack soon discovers hes been pulled into a high stakes game involving an International heist, a mysterious middleman, and the Mafia underworld. Shot at, lied to, and set up for a murder he didnt commit, Jack tries to stay one step ahead of the dangers that lurk in the shadows at every turn. Will he end up with his love and return a treasured artwork, or will he just be lucky enough to escape with his life? In either case, his exploits are destined to end up in the Carlucci File.
A CHANCE TO FOLLOW HER HEART, A CHOICE THAT WILL LAST A LIFETIME Although Sadie King is blessed with the voice of an angel, she never thought that following the song in her heart would take her far beyond the strict boundaries of her Amish faith and away from the only home she’s ever known. But during her rumspringa, one road leads to another, and suddenly she’s secretly performing with a band. Now she faces an impossible choice between the music in her heart and the traditions branded upon her soul. Mike Trueherz is a dedicated young paramedic who finds a kindred spirit in Sadie. Torn between family duty and his desire to pursue a life beyond his father’s rural medical practice, he is inspired by Sadie’s honesty and courage. While spring unfurls rich colors and bounty through the countryside of Lancaster County, Sadie and Mike must reconcile their families’ expectations with their own callings. Ultimately, their faith in each other and the God that has brought them together will give them the strength and the peace to take a chance—and to make the biggest decision of their lives. A coming-of-age story reflecting the deepest messages of love, A Simple Spring is music for the heart.
THE PROMISE OF A HOME, THE HEARTBREAK OF AN IMPOSSIBLE LOVE As a budding journalist with a major newspaper, Remy McCallister is eager to prove herself. While investigating an unsolved crime, Remy winds up in the tightly woven Amish community of Lancaster County, the last place she would ever expect to find herself. The story leads her to Adam King and his ten younger siblings, who are trying to sustain their warm, loving home in the wake of the murder of their parents. Although Remy tries to remain professional, she is captivated by the Kings. With her own mother gone and her father disengaged from their relationship, Remy longs for a home and a family just like that of these good, simple people. Suddenly patriarch of his large family, Adam struggles to do the right thing for his siblings, his community, and his God. He neither wants nor needs the complications that spirited Remy brings. But as much as he tries to push her away, even as he counts all the ways this lovely outsider cannot possibly remain in his world—or in his heart—the wondrous light she shines upon his troubled soul cannot be denied. Adam can only pray for the strength and the faith to get this Englisher girl out of their lives for good. Snowbound with the Kings, Remy experiences the wonder and the chores of a simple winter among the Plain People, as well as the friendship of their warm community. When her peaceful interlude ends, does she dare to reveal a killer in their midst, knowing that she may lose the love of this special family and this remarkable man?
When trauma enters the lives of the unsuspecting, it steals from their very soul. It not only robs them of peace and joy, it can take years and decades from their lives while they desperately try to fill the hole in their heart, pretending that their soul isn't leaking out of it. No one is ever prepared for trauma and no one is ever left unchanged by traumatic events. In the face of such adversity, what allows one person to find the gift in their wound and another to suffer endlessly? Enter Tanya Lauer and Kathleen Parrish, professional counselors at the internationally renowned residential treatment center, Cottonwood Tucson. With over 40 years combined experience helping people survive trauma and find the "gift in their wound," Lauer and Parrish offer The Essence of Resilience—an urgent and vital answer to this all-too-common marauder. Topical tools for healing include: Story, Relationships, Trust, Compassion, Gratitude, Animals and Pets, Nature, Humor, and Spirituality. Through stories, compassion and understanding, they guide readers straight to the heart of resilience—that place where we learn to heal and thrive.
BLESSINGS BORN OF TRAGEDY LOVE TO HEAL ALL FEARS ushing to the scene of a tragic highway collision, nursing student Haley Donovan draws on her training to care for the passengers in the crumpled van. The experience wins her a place in Lancaster County's tight-knit Amish society, and draws her to kindhearted psychologist Dylan Monroe. Working side by side with Dylan, who is bringing counseling services to the small town of Halfway, Haley feels an undeniable attraction between them, yet she senses that Dylan is holding back, scarred by the wounds of his past. lsie Lapp, the manager of Halfway's country store, is a voice of cheer and goodwill for her customers. But Elsie's serene world spins out of control with the terrible crash, and the young woman finds herself grappling for the simple faith that has always sustained her. Her burden is eased by Ruben Zook, a neighbor known for his snide jokes. In the aftermath of the accident, Ruben reveals a tender heart that could easily sweep her away. However, Elsie carries secrets that keep her from surrendering her heart. xploring the ways that faith, hope, and charity bring everyone together, A Simple Faith resonates with
Your wife is having an affair with my husband. It has caused some trouble in my marriage and I thought you should know. One phone call in December 2005 begins the compelling, unpredictable story of Fake Missed Connections. A child of divorce with an already fragile sense of trust, Lauer unravels at the betrayal, begins divorce proceedings, and moves back to Brooklyn where he spends too much time alone, fixated on the idea that a murderer from 1898 might be haunting his apartment. Eventually, as he starts to peruse online dating profiles, he becomes obsessed with "missed connections" precisely because they provide what online dating doesn't: a story. He begins writing phony missed connections to post on Craigslist and, though he feels a stab of guilt when he posts them, he is hopelessly intrigued by the responses he receives. Real documents illuminate Brett's dating adventures, from love (and hate) letters and instant message conversations to Brett's online dating profile and wedding announcement. Fake Missed Connections is an unconventional yet deeply moving look at the modern search for love, the ways in which we fail to communicate, and the quest for a genuine moment of connection.
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