Offers a step-by-step guide to increasing sales, including tips on making marketing presentations, finding a sales coach, and using sales seminars to reach more prospective customers.
In this updated and revised edition of Jerks at Work, popular syndicated columnist Ken Lloyd returns to grapple once again with one of America's most popular (or unpopular) workplace topics, and presents his practical, upbeat, and professionally sound as an antidote. Drawing on e-mails and letters from employees and employers across America, Dr. Lloyd presents numerous examples of some of the most outrageous classic and current workplace (mis)behaviors—past and present—along with the most powerful strategies that readers can use today to deal effectively with them. There is no single, simple strategy that works on every Jerk. They come in many assorted flavors: your Jerk could be your boss, a coworker, your subordinate, a vendor, even customers. Just when you think you have read about the ultimate jerk at work, up pops another. Fortunately, a tailor-made strategy pops up alongside. Jerks at Work provides a wide array of strategies to deal with all the Jerks you come across. There are the time-tested, classical methods for the retro-jerks—the screamers, impractical jokers, egomaniacs, complainers, and non-stop talkers. Then there are new, state-of-the-art strategies to deal with a generation of cyber-jerks that includes bullies, jerks on cellphones, and jerks online. Additionally, a new section, exclusive to this revised edition, covers some of the most outrageous workplace behaviors that one could ever encounter. Inside, you'll also find these other helpful tips: Getting insight into the causes of Jerk-like behavior Step-by-step programs to deal with Jerks of every persuasion Coping with the most outrageous Jerk behaviors ever documented The best ways to avoid becoming a Jerk yourself And much, much more!
Most books that deal with ridiculous behaviors in the workplace are premised largely on conjecture, anecdotes, and limited data, but that’s not the case with Office Idiots. Written by Ken Lloyd, one of the foremost experts on jerks at work, this book relies on data from actual workplaces across America to present a sweeping and frighteningly accurate snapshot of the antics of office idiots. Based on thousands of letters to his newspaper column and Website, jerksatwork.com, this book spotlights office idiots wherever they exist in an organization, followed by practical advice on what to do and even what to say when you encounter them. In addition to providing a vast array of hands-on (and hands-off!) tools, Office Idiots will also show you how to: Deal with some of the most off-the-wall and absurd forms of office idiocy. Avoid enabling behaviors that actually bring out office idiocy in others. Make sure you don’t become an office idiot.
Most managers understand the importance of giving their employees recognition and rewards, but when it comes to actually doing so, they often come up empty or use outdated, ineffective strategies. 151 Quick Ideas to Recognize and Reward Employees will help managers stock up. Recognition and rewards are consistently found to be among the most powerful of all motivators for employees at any job level. In fact, when employees are asked to describe their most satisfying experiences at work, they frequently mention situations in which they received recognition and rewards for their performance. And, importantly, when managers are skilled in providing this type of feedback, their employees typically reward them with increased productivity, commitment, and overall performance. However, just like customers who always order the same old entree at a restaurant, managers tend to choose the same old kinds of recognition and rewards. Some traditional rewards still work well, of course, but there is always room for new ideas. 151 Quick Ideas to Recognize and Reward Employees offers you the full menu of recognition and reward strategies. It comes with detailed descriptions of the most popular ideas in business, plus others that are destined to become classics. Ideas such as: — Enriching jobs by giving employees more autonomy and decision-making responsibilities. — Purchasing personally signed books suited to the potential you see in eachemployee. — Awarding special coupons for free gasoline or transportation. — Hiring a masseuse to rub out stiff necks and backs. — Making your employees more invested by offering profit-sharing. — Plus many free or low-cost rewards. Included with each of the 151 strategies is an “assignment” that you can use as a roadmap to bring the idea to life.
The tools you need to enrich the performance-appraisal experience as you streamline the process Whether you're a manger looking to implement employee appraisals for the first time, concerned with improving the quality and effectiveness of the appraisal process, or simply trying to save time and mental anguish Performance Appraisals & Phrases For Dummies provides the tools you need to save time and energy while presenting fair and accurate evaluations that foster employee growth. This convenient, portable package includes a full-length appraisal phrasebook featuring over 3,200 spot-on phrases and plenty of quick-hitting expert tips on making the most out of the process. You'll also receive online access to writable, customizable sample evaluation forms other timesaving resources. Includes more than 3,200 phrases for clear, and helpful evaluations Helps make evaluations faster, more effective, and far less stressful Offers far more advice and coaching than other performance appraisal books Serves as an ideal guide for managers new to the appraisal process With expert advice from Ken Lloyd, a nationally recognized consultant and author, Performance Appraisals and Phrases For Dummies makes the entire process easier, faster, and more productive for you and your employees.
The only thing that should be fat on your job is your paycheck. There is a “huge” worldwide obesity problem. While fads and quick-fix diets abound, they fail to address an important question in weight gain today: is your job making you fat? The answer is “Yes.” This bold assertion is based on a great deal of global research that continues to confirm a compelling relationship between working and weight gain. The powerful link between the workplace and the waistline is due to numerous factors, including the sedentary nature of today’s jobs, the onslaught of unhealthy foods that are constantly foisted upon employees, higher levels of job stress, longer and more demanding work hours, peer pressure, new and unconventional jobs, and even more. Put it all together and you have the perfect storm for weight gain. Is Your Job Making You Fat? not only identifies and analyzes all of the central sources of weight gain associated with work, but also provides highly effective steps to control this ever-expanding problem and help you lose weight. Authors Ken and Stacey Lloyd offer a new approach where you apply your businesslike mindset and skill-set to weight management. After all, at work, you have a plan that includes objectives, benchmark dates, strategies, priorities, deadlines, and measurable results. This book shows you how to use this same methodology to take charge of your weight.
In the shower one morning God called Lloyd Boyd to be a personal preacher. Unfortunately the hot water ran out before Lloyd learned the details of his assignment. In this 3rd edition of this popular book, author Ken Bailey has added a new adventure for Lloyd entitled "Picture Yourself with Jesus." Join Lloyd Boyd in his funny and dramatic adventures as he attends the seminary of the streets.
When things are great, life is easy. We're happy. When things are tough, it can feel like we're going through never-ending sludge. We can feel miserable, beaten up, and powerless. It's not fun. But the thing is, in the long run, tough times are often some of our most fortunate. Breakdowns make room for breakthroughs. There's a lot to be learned through adversity. In this book, you're going to see how other people went through some unimaginably horrific times - and got through them better off. The intention of Getting Through The Muck is for you to feel inspired, motivated, and find a deep knowingness that you can get through anything.
Ken Gorman has gathered together a superb collection of fight reports, personal testimonies and reminiscences from some of the greatest boxers the world has ever seen. Spanning over four decades, this book features forty breathtaking encounters. Was there ever a more stunning victory than that of Steve Robinson, who won a world title with only two days' notice? Was anything more astonishing than the triumph of Lloyd Honeyghan, or more shocking than the punch from hell that made the world aware of the potent threat of Lennox Lewis? What about that incredible first round when Marvin Hagler met Tommy Hearns in Las Vegas, or the awesome raw power displayed in the famous Rumble in the Jungle?
This is the first thorough, authoritative study of the place-names of the entire pre-1974 Flintshire, scholarly in substance, readable in presentation, with its selection of names based on the OS Landranger 1:50,000 map. The entry for each of the 800 names presents a grid reference, documentary and oral evidence with dates, derivation and meaning, and a discussion of the significance of the name in terms of history, language, landscape and industrial associations. Additionally, comparisons are drawn with similar names in other parts of Wales and the UK, and the later linguistic development of names is charted in light of the particular influences of a bilingual society.
This illustrated volume covers one of the best-known examples of High-Tech architecture: the Lloyds building in London. Built between 1979 and 1986, it epitomizes the concern of its architect, Richard Rogers, with total flexibility and overt technical imagery.
In a world plagued by death, disease, and suffering, many ask why a loving God would allow this to happen. In Divine Dilemma, a poignant scriptural guide filled with personal testimonies, author Ken Ham offers hope and peace to grieving families and bewildered communities, strengthening their faith during life's darkest days. For believers, reconciling this reality of suffering with the teachings of a compassionate Creator raises difficult questions. From a humanistic perspective, death seems to be the tragic end for everyone, leaving hearts shattered in its wake. In the face of such challenges, atheists launch their accusatory gunfire at God, demanding to know, "If you are good and all powerful, why wouldn’t you stop this tragedy from happening?” During these vulnerable moments of heartache and grief, people need answers from the firm foundation of Scripture. Divine Dilemma serves as a steadfast beacon, empowering readers to withstand the onslaught of godless lies, the confusion perpetuated by an unbelieving culture, and the nagging temptation to doubt the true nature of God. Ken Ham, through his unique and emotionally charged narrative, speaks both from God's Word and from the depths of his own heart, sharing personal struggles and revealing the ultimate solution. Within the pages of this exceptional book, readers will embark on a transformative journey, exploring pivotal topics such as: The right question to ask The meaning behind suffering The apparent absence of divine healing The mysteries beyond the grave The profound beauty that emerges from the ashes The vantage point of time The space between now and then The bittersweetness of the last goodbye The ever-present shadow of death Divine Dilemma is a vital Christian resource that extends compassion and the healing power of God’s Word to hurting individuals and communities. Whether you are a family seeking solace, a church desiring to offer guidance, or a therapist searching for an invaluable tool, this book is a wealth of hope and truth, offering comfort and clarity in the face of life's most challenging trials.
The Status of Seabirds in Britain and Ireland book presents the most up-to-date information available on these seabird populations, their numbers and distribution, and their changing fortunes in recent years. The oceanographic and coastal features of the British Isles provide a wealth of ideal habitats for breeding seabirds and it is no surprise that the British and Irish seabird populations are of international importance, both in sheer numbers and in species diversity. Indeed, for some species British waters are host to the greater part of the world's population. The Operation Seafarer survey, carried out in 1969-70, provided a baseline for future work that led to the establishment of the Seabird Colony Register by the Seabird Group and the Nature Conservancy Council. The results and analysis of their counts during 1985-87 form the basis for this book. Improved census methodology and a new computerised database has set the standards for seabird monitoring in future decades. In Part 1 the general biology and population trends of British seabirds are described to set the scene for Part 2, in which the results and analysis for each of the 24 breeding species are given in detail. Full descriptions of the counting methods and the estimating factors used provide guidelines for future surveys not only in Britain, but wherever seabirds are of interest and importance. No-one with an interest in seabirds or conservation can afford to be without this authoritative book, nor but be grateful to the small army of professionals and amateurs who have so ably explored our coastal habitats. Illustrated by Keith Brockie.
The United Kingdom's labor market policies place it in a kind of institutional middle ground between the United States and continental Europe. Low pay grew sharply between the late 1970s and the mid-1990s, in large part due to the decline of unions and collective bargaining and the removal of protections for the low paid. The changes instituted by Tony Blair's New Labour government since 1997, including the introduction of the National Minimum Wage, halted the growth in low pay but have not reversed it. Low-Wage Work in the United Kingdom explains why the current level of low-paying work remains one of the highest in Europe. The authors argue that the failure to deal with low pay reflects a policy approach which stressed reducing poverty, but also centers on the importance of moving people off benefits and into work, even at low wages. The U.K. government has introduced a version of the U.S. welfare to work policies and continues to stress the importance of a highly flexible and competitive labor market. A central policy theme has been that education and training can empower people to both enter work and to move into better paying jobs. The case study research reveals the endemic nature of low paid work and the difficulties workers face in escaping from the bottom end of the jobs ladder. However, compared to the United States, low paid workers in the United Kingdom do benefit from in-work social security benefits, targeted predominately at those with children, and entitlements to non-pay benefits such as annual leave, maternity and sick pay, and crucially, access to state-funded health care. Low-Wage Work in the United Kingdom skillfully illustrates the way that the interactions between government policies, labor market institutions, and the economy have ensured that low pay remains a persistent problem within the United Kingdom. A Volume in the Russell Sage Foundation Case Studies of Job Quality in Advanced Economies
The KISS Guides deliver what they promise; simple access to all the information you'll need on one subject, such as getting ready to sell by setting goals, planning ahead and researching the market, establish a contacts list and learn how to get the most out of it, understand how to build up a winning rapport with clients, learn how to deal with objections and handle difficult customers and develop all the skills you need to close a sale.
Thank you for visiting our website. Would you like to provide feedback on how we could improve your experience?
This site does not use any third party cookies with one exception — it uses cookies from Google to deliver its services and to analyze traffic.Learn More.