Kathy Riley's Books

Not by Sight (Ozark Mountain Trilogy Book #1)

By: Kathy Herman

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Not by Sight (Ozark Mountain Trilogy Book #1)

By: Kathy Herman

Her Sister Couldn't Be Alive . . . Could She? It had to be Riley Jo. She was certain . . . wasn't she? But when Abby Cummings tells her mother she thought she saw her sister at the store, her mother quickly dismisses the idea. After all, Riley Jo and their father had been missing for years. Presumably dead. Yet Abby cannot ignore her intuition. Telling her friend J. D., they investigate. But J. D. may know more about the disappearance than he's telling, or even realizes. And as they work to uncover what happened, all they have to go on is blind faith. Will it be enough . . . especially considering what the truth might be?

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Page Count

325

Publisher

Baker Books

Published Date

ISBN 10

1493421085

ISBN 13

9781493421084

Harlequin Special Edition November 2021 - Box Set 2 of 2

By: Kathy Douglass,Melissa Senate,Catherine Mann

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Harlequin Special Edition November 2021 - Box Set 2 of 2

By: Kathy Douglass,Melissa Senate,Catherine Mann

Harlequin Special Edition November 2021 – Box Set 2 of 2 Harlequin® Special Edition brings you three new titles for one great price, available now! These are heartwarming, romantic stories about life, love and family. This Special Edition box set includes: A KISS AT THE MISTLETOE RODEO Montana Mavericks: The Real Cowboys of Bronco Heights by Kathy Douglass During a rare hometown visit to Bronco for a holiday competition, rodeo superstar Geoff Burris is sidelined by an injury—and meets Stephanie Brandt. Geoff is captivated by the no-nonsense introvert. He’d never planned to put down roots, but when Stephanie is in his arms, all he can think about is forever… HIS BABY NO MATTER WHAT Dawson Family Ranch by Melissa Senate Nothing will change how much Colt Dawson loves his baby boy. Not even the shocking news his deceased wife lied about Ryder’s paternity. But confronting Ava Guthrie about his ex’s sperm-donor scheme doesn’t go as planned. Will Ava heal Colt’s betrayed heart in time for a Wyoming family Christmas? THE COWBOY’S CHRISTMAS RETREAT (A Top Dog Dude Ranch novel) by USA TODAY bestselling author Catherine Mann Riley Stewart has been jilted. He needs an understanding shoulder, so Riley invites his best friend, Lucy Snyder, and her son on his “honeymoon.” But moonlit walks, romantic fires, the glow of Christmas lights—everything is conspiring against their “just friends” resolve. Will this fake honeymoon ignite the real spark Riley and Lucy have denied for so long? For more relatable stories of love and family, look for Harlequin Special Edition November 2021 – Box Set 1 of 2

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599

Publisher

Harlequin

Published Date

ISBN 10

0369710401

ISBN 13

9780369710406

The Rancher and the City Girl

By: Kathy Douglass

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The Rancher and the City Girl

By: Kathy Douglass

In this romance of opposites attract, sworn enemies become lovers when a woman takes refuge on the ranch of her best friend’s widowed husband. Wall Street hotshot Camille Parker is the last person rancher Jericho Jones expects to find on his doorstep. Ever since his late wife’s best friend interfered in his marriage, she’s persona non grata in Jericho’s book. When Camille reveals her life is in danger, he reluctantly opens his home to her. But he didn’t expect his heart would start to open too. Camille has no choice but to seek help from her sworn enemy. And as she lets her guard down in close quarters, unexpected feelings surge for him. But what will happen if Camille’s life goes back to normal and the city girl no longer needs to shelter in the reticent rancher’s arms?

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139

Publisher

Harlequin

Published Date

ISBN 10

1488093377

ISBN 13

9781488093371

The Revenge Club

the wickedly witty new novel from a million copy bestselling author

By: Kathy Lette

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The Revenge Club

the wickedly witty new novel from a million copy bestselling author

By: Kathy Lette

Fast moving and frothing with the fun kind of female fury' JO BRAND WHEN THE ODDS ARE AGAINST YOU, IT'S TIME TO GET EVEN. Matilda, Jo, Penny and Cressy are all women at the top of their game; so imagine their surprise when they start to be personally overlooked and professionally pushed aside by less-qualified men. Only they're not going down without a fight. Society might think the women have passed their amuse-by dates but the Revenge Club have other plans. After all, why go to bed angry when you could stay up and plot diabolical retribution? Let the games begin... PRAISE FOR KATHY LETTE: 'Deliciously rude and darkly funny' Nicole Kidman 'Unputdownable' Stephen Fry 'The thinking lady's hornbag' Kath and Kim

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Page Count

370

Publisher

Bloomsbury Publishing

Published Date

ISBN 10

1035901269

ISBN 13

9781035901265

Real Kids Come in All Sizes

Ten Essential Lessons to Build Your Child's Body Esteem

By: Kathy Kater

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Real Kids Come in All Sizes

Ten Essential Lessons to Build Your Child's Body Esteem

By: Kathy Kater

Confronting two of this country’s fastest growing health problems—body image and weight concerns among children and teens—this practical guide shows parents how to help their children maintain body esteem and make healthy choices a routine part of their lives. At a time when they should feel secure in their body’s growth, too many American children become anxious about size and weight and begin to eat in ways that contribute to the very problems they hope to avoid. Obesity, negative body image, and eating disorders are extremely difficult to reverse once established, and can be devastating to the self-esteem of developing bodies and egos. Long overdue, Real Kids Come in All Sizes challenges the toxic myths that promote body-image and weight concerns in our culture. Building a foundation for lifelong health, parents can use these lessons to help their children: —Eat well and be active —Accept size diversity in themselves and others —Value health and well-being over image —Be comfortable in their developing bodies —Resist damaging cultural messages —Develop a strong identity and choose realistic role models

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272

Publisher

Harmony

Published Date

ISBN 10

0307490025

ISBN 13

9780307490025

Introduction to Employment Law

Fundamentals for HR and Business Students

By: Kathy Daniels

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Introduction to Employment Law

Fundamentals for HR and Business Students

By: Kathy Daniels

Introduction to Employment Law is a clear, accessible and jargon-free guide to UK employment law and its application in the workplace. Written specifically for HR and business students, this book provides a thorough grounding in the essentials of employment law. All areas of employment law are addressed, including employment contracts, discrimination, redundancy and the legal duties of both the employer and the employee. This new edition has been updated throughout to cover the latest case law and legal developments including changes to annual leave, areas of family leave including Carer's Leave and developments in discrimination legislation. Assuming no prior knowledge of the UK legal system, this is ideal reading for all those studying the specialist employment law module on the CIPD Associate Diploma. It is also an accessible introduction for Advanced Diploma students and those on general business degrees who need an introduction to UK employment law. This book is packed with pedagogical features to help consolidate learning including tasks, examples, explore further sections, key learning points and a dedicated study skills chapter. Online resources include lecture slides, case studies, weblinks, multiple choice questions and an instructor's manual.

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Page Count

337

Publisher

Kogan Page Publishers

Published Date

ISBN 10

1398616532

ISBN 13

9781398616530

A Demonic Bundle: So I Married a Demon Slayer, Demon Can't Help It & Demon Hunting in Dixie

By: Love Kathy,Angie Fox,Lexi George

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A Demonic Bundle: So I Married a Demon Slayer, Demon Can't Help It & Demon Hunting in Dixie

By: Love Kathy,Angie Fox,Lexi George

A Demonic Bundle: So I Married a Demon Slayer, Demon Can't Help It & Demon Hunting in Dixie A Demon...Not Just In Bed Practical Josephine "Jo" Burke has no patience for the paranormal--even if she's been having some strange visions lately. But if she is losing her mind, at least it would explain her new attraction to her co-worker, the least suitable man she could ever fall for... Maksim Kostova has no idea why he's so drawn to feisty mortal Jo, but he does know how she feels about the supernatural. Forget about her accepting him for what he really is, she'd never even believe him in the first place. Or would she? When Jo confesses to him that she's been seeing visions of a dead girl, it seems anything's possible... A warrior, a demon, and the girl next door... Looking For Trouble Addy Corwin is a florist with an attitude. A bad attitude, or so her mama says, 'cause she's not looking for a man. Mama's wrong. Addy has looked. There's just not much to choose from in Hannah, her small Alabama hometown. Until Brand Dalvahni shows up, a supernaturally sexy, breathtakingly well-built hunk of a warrior from-well, not from around here, that's for sure. Mama thinks he might be European or maybe even a Yankee. Brand says he's from another dimension. Addy couldn't care less where he's from. He's gorgeous. Serious muscles. Disturbing green eyes. Brand really gets her going. Too bad he's a whack job. Says he's come to rescue her from a demon. Puh-lease. But right after Brand shows up, strange things start to happen. Dogs talk and reanimated corpses stalk the quite streets of Hannah. Her mortal enemy Meredith, otherwise known as the Death Starr, breaks out in a severe and inexplicable case of butt boils. Addy might not know what's going on, but she definitely wants a certain sexy demon hunter by her side when it all goes down... "A not-to-be-missed Southern-fried, bawdy, hilarious romp." -Beverly Barton, New York Times Bestselling Author "A demonically wicked good time." -Angie Fox In the lusty humidity of the Deep South, among the neon lights of Vegas, and the glitz of high-fashion, demon slayers are the new sexy... Hot! By Kathy Love At Hot! Magazine, the devil really does wear Prada. When the CEO is an actual demon and the mail room guys are undercover demon slayers, it's not beyond the realm of possibility for an up-and-coming photographer and a model possessed by much more than a sweet tooth to fall in love. What Slays In Vegas by Angie Fox When a sexy succubus comes up against a fearless demon slayer intent on killing her boss, a truly wild Vegas night turns into a quickie wedding. But in a city where anything goes, a demon slayer wedding a succubus is strictly forbidden. Which doesn't mean either is rushing to jump out of the marriage bed. The Bride Wore Demon Dust by Lexi George He's perfection in a tuxedo-more so out of it-and on a mission to protect his Alabama gal from the mysterious mayhem intent on her destruction. But the bride is a spunky steel magnolia with special powers of her own, determined to drop-kick evil forces across the state line and give her slayer a run for his money. Praise for Angie Fox "She has a genuine gift for creating dangerously hilarious drama." -RT Book Reviews Praise for Kathy Love "Fangs for the Memories will make you laugh until milk comes out of your nose." -MaryJanice Davidson Praise for Lexi George "A not-to-be-missed Southern-fried, bawdy, hilarious romp." -Beverly Barton on Demon Hunting in Dixie

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1387

Publisher

Kensington Publishing Corp.

Published Date

ISBN 10

0758277148

ISBN 13

9780758277145

X Child Stars

Where Are They Now?

By: Kathy Garver,Fred Ascher

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X Child Stars

Where Are They Now?

By: Kathy Garver,Fred Ascher

This enlightening book is the go-to guide for fans for biographical information, rare photos, and interesting trivia about their favorite child stars, shows, series, networks, and the times that defined the shows. Spanning forty years of television history, this book details both the success stories and misfortunes of many child stars. Included in this book are the stories of Anissa Jones, Buffy on Family Affair, who tragically died from a drug overdose at the age of eighteen, as well as Ron Howard, who starred in both The Andy Griffith Show and Happy Days, and who later became an Academy Award–winning director. A child star herself, Kathy Garver profiles these and other legends of classic television in a book that will answer the question: Where are they now?

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369

Publisher

Rowman & Littlefield

Published Date

ISBN 10

1630761141

ISBN 13

9781630761141

The Promise of Love

By: Lori Foster,Erin McCarthy,Sylvia Day,Kate Douglas,Kathy Love

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The Promise of Love

By: Lori Foster,Erin McCarthy,Sylvia Day,Kate Douglas,Kathy Love

Edited by New York Times bestselling author Lori Foster—a deeply moving romance anthology from six award-winning and bestselling authors... Everyone has secrets—some go deeper than others. They remain buried until the moment is right, the moment your heart is laid bare and embraced by a man who knows how to respect and protect. These stories feature women who are survivors of stormy pasts, and the good men who have become stronger for understanding them. Together they can overcome anything, with a love born of compassion... Features novellas from Lori Foster, Erin McCarthy, Sylvia Day, Jamie Denton, Kate Douglas, and Kathy Love—these six stories are a bounty of riches for those who enjoy reading about love and the potential it has to change our lives.

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269

Publisher

Penguin

Published Date

ISBN 10

1101529024

ISBN 13

9781101529027

Copyright, Creativity, Big Media and Cultural Value

Incorporating the Author

By: Kathy Bowrey

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Copyright, Creativity, Big Media and Cultural Value

Incorporating the Author

By: Kathy Bowrey

As the publishing, film and music industries are dominated by Big Media conglomerates, there is often recourse to simplistic ideological and conspiratorial readings of industry dynamics. Copyright, Creativity, Big Media and Cultural Value: Incorporating the Author explains why copyright is much more than a creator’s private property right or a mechanism through which corporations control cultural production and influence mass consumption choices. The volume is grounded in extensive, painstakingly detailed and colourful original archival research into business histories of major successful artists including Conan Doyle, Hall Caine, Margaret Atwood, Dame Nellie Melba, Radiohead and Banksy, and the industries and genres that grew up around their activities. Chapters address big questions about how copyright generates income and how distributions of profits are allocated in the publishing, film and music industries. It includes discussion of the creation of new formats, the interplay between old media and new technologies, international copyright reform and cross-industry relations. Copyright, Creativity, Big Media and Cultural Value is a wide-ranging and important resource for students and practitioners of law and policy, media studies, cultural studies and literary history.

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Page Count

190

Publisher

Routledge

Published Date

ISBN 10

0429575092

ISBN 13

9780429575099

So I Married a Demon Slayer

By: Kathy Love,Angie Fox,Lexi George

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So I Married a Demon Slayer

By: Kathy Love,Angie Fox,Lexi George

In the lusty humidity of the Deep South, among the neon lights of Vegas, and the glitz of high-fashion, demon slayers are the new sexy. . . Hot! By Kathy Love At Hot! Magazine, the devil really does wear Prada. When the CEO is an actual demon and the mail room guys are undercover demon slayers, it's not beyond the realm of possibility for an up-and-coming photographer and a model possessed by much more than a sweet tooth to fall in love. What Slays In Vegas by Angie Fox When a sexy succubus comes up against a fearless demon slayer intent on killing her boss, a truly wild Vegas night turns into a quickie wedding. But in a city where anything goes, a demon slayer wedding a succubus is strictly forbidden. Which doesn't mean either is rushing to jump out of the marriage bed. The Bride Wore Demon Dust by Lexi George He's perfection in a tuxedo--more so out of it--and on a mission to protect his Alabama gal from the mysterious mayhem intent on her destruction. But the bride is a spunky steel magnolia with special powers of her own, determined to drop-kick evil forces across the state line and give her slayer a run for his money. Praise for Angie Fox "She has a genuine gift for creating dangerously hilarious drama." --RT Book Reviews Praise for Kathy Love "Fangs for the Memories will make you laugh until milk comes out of your nose." --MaryJanice Davidson Praise for Lexi George "A not-to-be-missed Southern-fried, bawdy, hilarious romp." --Beverly Barton on Demon Hunting in Dixie

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Page Count

313

Publisher

Zebra Books

Published Date

ISBN 10

1420145649

ISBN 13

9781420145649

How to Steal the Lawman's Heart

By: Kathy Douglass

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How to Steal the Lawman's Heart

By: Kathy Douglass

In this second chance romance, a widowed single father unexpectedly falls for the woman involved in the car accident that killed his wife. Chief of police Trent Knight had it all—a wonderful marriage and family—until an accident took his wife and he was left alone to raise his two beautiful daughters. Now the person he always blamed for his loss is back in town, and all bets are off. But soon his anger toward Carmen Shields gives way to a very different emotion—awareness of Carmen as a woman. On one hand, it feels like a betrayal of his late wife’s memory. On the other, it could be the widower’s second chance at happiness—and Carmen’s shot at redemption. Maybe Carmen can even make the small town her home again—with the love of a certain lawman. . . .

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Page Count

150

Publisher

Harlequin

Published Date

ISBN 10

1488014043

ISBN 13

9781488014048

After Love

An Austin Heroes Novel

By: Kathy Clark

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After Love

An Austin Heroes Novel

By: Kathy Clark

For romantic-suspense junkies and fans of Nora Roberts and Karen Robards, bestselling author Kathy Clark kicks off her Austin Heroes series with a pulse-pounding tale of two wounded souls tempted by a dangerous proposition: new love. DEA agent Nick Archer puts his life on the line every day. A former Marine, he fears nothing . . . except commitment. Nick has no trouble finding women eager to warm his bed, and no problem sending them on their way the morning after. Relationships don’t mix with risky careers, a fact Nick learned the hard way after his marriage fell apart. He’d go it alone if it weren’t for his new K-9 partner—and the stunning trainer who makes Nick sit up and take notice. Just like her service dogs, Jamie Chambers knows how to sniff out trouble. From the moment Nick swaggers into her kennel, she knows he’s heartbreak waiting to happen, and he wastes no time getting under her skin. Hell, he doesn’t even like dogs. As a cop’s widow, Jamie has felt the sting of loss in the line of duty, yet she recognizes something of her own pain in Nick’s smoldering gaze. Jamie knows there are no guarantees in life. But a moment of pleasure, however fleeting, holds the promise of forever—and for that, Jamie’s willing to take the plunge. Praise for After Love “Fast-paced, riveting . . . Playful dialogue between Nick and Jamie certainly kept me entertained, and I loved every moment they were together as their banter increased the sexual tension between them. . . . [The author] did justice to their instant and intense chemistry. . . . I would recommend After Love by Kathy Clark if you love romantic suspense, or are a fan of Nora Roberts or Karen Robards.”—Harlequin Junkie “A sexy adventure between two damaged hearts . . . Nick and Jamie’s attraction was instantly palpable.”—TJ Loves to Read “A fresh approach to . . . romantic suspense.”—Books and Spoons Includes an excerpt from another Loveswept title.

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311

Publisher

Loveswept

Published Date

ISBN 10

1101885629

ISBN 13

9781101885628

Kathy Griffin's Celebrity Run-Ins

My A-Z Index

By: Kathy Griffin

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Kathy Griffin's Celebrity Run-Ins

My A-Z Index

By: Kathy Griffin

An A-Z compendium of the celebrities comedian and TV personality Kathy Griffin has met over the years and the anecdotes only she can tell about them.

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Page Count

305

Publisher

Macmillan

Published Date

ISBN 10

1250115639

ISBN 13

9781250115638

Only by Death (Ozark Mountain Trilogy Book #2)

By: Kathy Herman

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Only by Death (Ozark Mountain Trilogy Book #2)

By: Kathy Herman

Is Liam Berne a loving son--or a murderer? The second book in the Ozark Mountain Trilogy, Only by Death is a thought-provoking suspense story of a man who loses everything and learns he must die to find life. After much agonizing, Liam Berne takes his mother, who has Alzheimer's, to the Sure Foot River and drowns her. A mercy killing, he tells himself, to spare her years in a nursing home. And getting his inheritance early isn't a bad thing either. Dixie Berne's body is recovered and the coroner cannot find any sign of foul play, though Liam's sister isn't convinced. Then Liam hears rumors that a twelve-year-old boy has witnessed the drowning. Terrified that he will be discovered, Liam sets out to intimidate the boy into silence. Little does Liam know that someone else suspects him--someone who intends to make him pay.

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Page Count

365

Publisher

Baker Books

Published Date

ISBN 10

149342209X

ISBN 13

9781493422098

Harlequin Special Edition August 2019 - Box Set 2 of 2

By: Brenda Harlen,Carrie Nichols,Kathy Douglass

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Harlequin Special Edition August 2019 - Box Set 2 of 2

By: Brenda Harlen,Carrie Nichols,Kathy Douglass

Harlequin® Special Edition brings you three new titles for one great price, available now! These are heartwarming, romantic stories about life, love and family. This Special Edition box set includes: ONE NIGHT WITH THE COWBOY by Brenda Harlen Match Made in Haven Soon-to-be-exes Brielle Channing and Caleb Gilmore said goodbye after a night of passion—until a surprise pregnancy changed all their plans. Could their baby be their second chance for happily-ever-after, or will their feuding families once again come between them? HIS UNEXPECTED TWINS by Carrie Nichols Small-Town Sweethearts It was supposed to be a summer romance between friends, but a surprise pregnancy forces Liam McBride and Ellie Harding to confront their feelings for each other—and their fears of the future. A BABY BETWEEN FRIENDS by Kathy Douglass Sweet Briar Sweethearts After their friendship is ruined by a night of passion, Joni Danielson and Lex Devlin have to find a way back to being friends. Will her unexpected pregnancy lead them to love?

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599

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Harlequin

Published Date

ISBN 10

148804547X

ISBN 13

9781488045479

21 Days of Christmas

Stories that Celebrate God's Gift

By: Kathy Ide

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21 Days of Christmas

Stories that Celebrate God's Gift

By: Kathy Ide

Christmas is more than just a holiday. It is a time to recapture the joy and wonder of God’s greatest gift: His Son, Jesus. 21 Days of Christmas will warm your heart with stories about giving, loving, and family. These engaging tales celebrate the hope and joy that make this blessed season unique. At the end of each story you’ll find an insightful message that will help you discover anew the true meaning of this special time of year. So grab a cup of hot apple cider with a cinnamon stick, curl up in your favorite chair beside a picture window overlooking a serene spot, and savor the true meaning of Christmas through these inspirational and encouraging stories.

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154

Publisher

BroadStreet Publishing Group LLC

Published Date

ISBN 10

1424550521

ISBN 13

9781424550524

North Florida and the Florida Panhandle 2nd Edition

Includes St Augustine Panama City Pensacola And Jacksonville

By: Sandra Friend,Kathy Wolf

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North Florida and the Florida Panhandle 2nd Edition

Includes St Augustine Panama City Pensacola And Jacksonville

By: Sandra Friend,Kathy Wolf

This guide covers all of North Florida and the Panhandle south through Gainesville, including Pensacola, Panama City, Tallahassee, Jacksonville, and St. Augustine. Whether you’re looking for a vacation spot on the Gulf Coast, a wild river to paddle, a dramatic waterfall, or a historic homestead to visit, seasoned travel writers Friend and Wolf show you the best of everything in the region. Coverage includes Gainesville, Pensacola, Panama City, Tallahassee, Jacksonville, and St. Augustine, with hundreds of authoritative and dependable lodging and dining recommendations for the entire area.

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425

Publisher

The Countryman Press

Published Date

ISBN 10

0881509655

ISBN 13

9780881509656

Explorer's Guide North Florida & the Florida Panhandle: Includes St. Augustine, Panama City, Pensacola, and Jacksonville (Second Edition)

By: Sandra Friend,Kathy Wolf

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Explorer's Guide North Florida & the Florida Panhandle: Includes St. Augustine, Panama City, Pensacola, and Jacksonville (Second Edition)

By: Sandra Friend,Kathy Wolf

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425

Publisher

The Countryman Press

Published Date

ISBN 10

1581577915

ISBN 13

9781581577914

Passenger and Immigration Lists Index

By: Kathy Nemeh

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Passenger and Immigration Lists Index

By: Kathy Nemeh

When your patrons ask for published immigration, passenger and naturalization records of individuals who came to the U.S. and Canada between the 16th and mid-20th centuries, direct them to this comprehensive resource. Here they'll find everything needed for fruitful genealogical research.Main entries in Passenger and Immigration Lists Index provide information such as name and age of immigrant; year and place of arrival, naturalization, or other record which indicates person indexed is an immigrant; code indicating the source indexed and the page number in the source which contains the record; and the names of all listed family members together with their age and relationship to the main entry. In addition, it provides cross references for every accompanying passenger to main entry.Thirty annual supplements (published 1982-2005) have increased the number of citations to more than four million names indexed. A bibliography of sources indexed appears in each volume.

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632

Publisher

Gale Cengage

Published Date

ISBN 10

0787657530

ISBN 13

9780787657536

Devotions from the World of Women's Sports

By: Kathy Hillman,John Hillman

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Devotions from the World of Women's Sports

By: Kathy Hillman,John Hillman

This inspirational collection of devotions focus on female athletes who show how important it is to let Christ impact their daily living.

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244

Publisher

David C Cook

Published Date

ISBN 10

0781433894

ISBN 13

9780781433891

Legendary Service: The Key is to Care

By: Ken Blanchard,Victoria Halsey,Kathy Cuff

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Legendary Service: The Key is to Care

By: Ken Blanchard,Victoria Halsey,Kathy Cuff

Take Care of Your Customers--or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and a thriving business--they recognize that the way employees treat customers is directly related to the way managers treat employees. Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice. Although Ferguson's, the store where Kelsey works, certainly isn't known for service excellence, Kelsey believes she can make a positive difference. She quickly learns that culture change isn't easy--and that her role as a frontline employee is more significant than she ever could have imagined. In characteristic Blanchard style, Legendary Service: The Key Is to Care is a quick and entertaining read for people at all organizational levels in every industry. When applied, its lessons will have a profound impact on the service experience your customers will receive. Whether a CEO or a part-time employee, every person can make a difference--and customer service is everyone's job. PRAISE FOR LEGENDARY SERVICE: "Read this book and establish a service culture in your organization." -- Horst Schulze, Chairman/CEO, Capella Hotel Group "Legendary Service has great learnings for people at all organizational levels: for executives and managers, the value of a service culture; and for frontline staff, the reality that they are the face of the company and can make a difference. Legendary service--it's everyone, always." -- Mark King, CEO and President, TaylorMade Golf "Everything I know about service I learned from my career at Hilton Hotels, Marriott International, The Walt Disney Company, and Ken Blanchard. The One Minute Manager dramatically changed my thinking 32 years ago. Legendary Service will teach the next generation how to deliver sensational service. Buy it, study it, implement it." -- Lee Cockerell, Executive Vice President, Walt Disney World (Retired & Inspired), and author of Creating Magic and The Customer Rules "Kathy Cuff and Vicki Halsey have created a fantastic customer service model called ICARE. When you add their voices to that of the master storyteller Ken Blanchard, you have a masterpiece entitled Legendary Service. It is a must-read for everyone who, like me, has a passion for service." -- Colleen Barrett, President Emeritus, Southwest Airlines, and coauthor of Lead with LUV "Ken Blanchard has done it again and delivered the right book at the right time. Legendary Service provides the essentials of hospitality and servant leadership in a way that everyone can adopt--right now--today!" -- John Caparella, President and COO, The Venetian, The Palazzo, and Sands Expo "Ken, Kathy, and Vicki show us how to change everyday service events into memorable experiences. Their book is a must-read for anyone unwilling to accept mediocrity." -- Leonardo Inghilleri, coauthor of Exceptional Service, Exceptional Profit

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Page Count

176

Publisher

McGraw Hill Professional

Published Date

ISBN 10

0071817859

ISBN 13

9780071817851

Sight Unseen

By: Kathy Clark

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Sight Unseen

By: Kathy Clark

Sight Unseen by Kathy Clark released on Jan 25, 1990 is available now for purchase.

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260

Publisher

Harlequin Treasury-Harlequin American Romance 90s

Published Date

ISBN 10

0373163339

ISBN 13

9780373163335

Who Me

Two Birds, Fifteen Cats, Two Dogs, One Hamster, Two Turtles and Goldfish

By: Kathy Whang

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Who Me

Two Birds, Fifteen Cats, Two Dogs, One Hamster, Two Turtles and Goldfish

By: Kathy Whang

Who Me is a story of a life framed and supported by a bevy of pets. From a pigtailed child wishing for her first kitten to finding herself in the cockpit of a spy plane, from a sheltered teen losing a father and then a president, from finding love to losing it and finding it again Who Me travels a path similar and unique to those of us who say, “Well, I’m just ordinary.” This story will push and pull you through those experiences that shape us to be who we are. There is tragedy, joy, truth, and love. And there are cats, dogs, and birds who partner with our heroine to soften her falls and celebrate her successes, who are always on her side and avid proponents of the sunlit day and one more romp through the grass.

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Page Count

310

Publisher

Page Publishing Inc

Published Date

ISBN 10

1662441517

ISBN 13

9781662441516

A Treacherous Mix (Ozark Mountain Trilogy Book #3)

By: Kathy Herman

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A Treacherous Mix (Ozark Mountain Trilogy Book #3)

By: Kathy Herman

When twenty-four-year-old Hawk Cummings wakes up by Beaver Lake at sunset, all he remembers is a dream about a spider that spewed venom. Then he realizes that Kennedy--the young woman he broke every vow to have an affair with--is gone. He rushes to her house only to find it empty. No furniture. No pictures. No sign that anyone lived there. Ashamed and confused, Hawk decides not to report anything to the sheriff. Then Hawk realizes that someone else in town knows what happened to his lover. He begins to fear for Kennedy's life--and his own.

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310

Publisher

Baker Books

Published Date

ISBN 10

1493422103

ISBN 13

9781493422104

The One Year Devos for Sports Fans

By: John Hillman,Kathy Hillman

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The One Year Devos for Sports Fans

By: John Hillman,Kathy Hillman

This new One Year daily devotional shows what the world of sports can teach about spiritual principles. Each daily reading focuses on a Scripture verse and a devotional illustration.

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420

Publisher

Tyndale House Publishers, Inc.

Published Date

ISBN 10

0842387110

ISBN 13

9780842387118

Home, School, and Community Collaboration

Culturally Responsive Family Engagement

By: Kathy B. Grant,Julie A. Ray

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Home, School, and Community Collaboration

Culturally Responsive Family Engagement

By: Kathy B. Grant,Julie A. Ray

The fifth edition of Home, School, and Community Collaboration prepares teachers to work with children from a diverse array of families. Through case studies, vignettes, and reflection, readers learn about changing trends in family engagement. This book connects teachers to families through online communication, community engagement, and parent suggestions.

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Page Count

417

Publisher

SAGE Publications

Published Date

ISBN 10

1071812238

ISBN 13

9781071812235

Holman Old Testament Commentary - Ezra, Nehemiah, Esther

By: Knute Larson,Kathy Dahlen,Max E. Anders

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Holman Old Testament Commentary - Ezra, Nehemiah, Esther

By: Knute Larson,Kathy Dahlen,Max E. Anders

No other book in the Bible compares with the wonder of the sacred collection of inspired worship songs known as the Psalms. Considered by many to be the most loved portion of Scripture, the Psalms have been a bedrock of comfort and a tower of strength for believers in every experience of life. This is the second of two volumes in the Holman Old Testament Commentary given to the Psalms, that provide commentary on Psalms chapters 76-150. Some of the key Psalms receive an added in-depth treatment that includes exposition, illustrations, and teaching plans. - http://www.christianbook.com

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Page Count

399

Publisher

B&H Publishing Group

Published Date

ISBN 10

0805494693

ISBN 13

9780805494693

Book's by Kathy Riley

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